Senior Claims Consultant

Senior Claims Technician – Short-Term Insurance

? Location: Fourways, Gauteng
? Salary: R30,000 – R40,000 (depending on experience)

With over 30 years of excellence in the short-term insurance industry, we are a trusted brokerage delivering tailored insurance solutions that protect what matters most. As we continue to grow, we’re looking for a skilled Senior Claims Technician to join our dynamic team.

About the Role:

You’ll be a key part of our Claims team, responsible for overseeing and settling claims efficiently and professionally across personal and commercial lines. This role requires a confident, experienced individual who can work under binder agreements and uphold our reputation for exceptional client service.

Key Responsibilities:

• Manage and settle personal and commercial short-term insurance claims
• Operate within binder agreements and handle claims settling mandates
• Liaise with insurers, clients, and service providers
• Ensure compliance with industry regulations and internal processes
• Provide support and guidance to junior claims staff
• Maintain accurate records using Cardinal C360
• Check and sign-off claims

Requirements:

? 5 – 10 years of short-term insurance claims experience (personal & commercial lines)
? Solid Binder Broker experience with proven ability to manage claims settling mandates
? Must have FAIS accreditation and RE certification
? Experience with Cardinal C360 system is required
? Lives within a 15km radius of the office – proximity is key for this role
? Management or supervisory experience will be a strong advantage