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We are industry leaders in the Debt Review space, and one of the top 5 large national debt review companies in SA, as voted by our industry peers and consumers, for the past 7 consecutive years. Our mission is to assist cash-strapped South African consumers achieve financial freedom. We are looking for an energetic and customer centric Consumer Portfolio Manager, with demonstrated collections skills to join our vibrant money collecting team. The criteria for the role includes: - Good communication skills and engaging telephonic manner. - Minimum 2 years experience in a debt review aftercare environment is essential - Fluent in English plus any other official language/s - Excellent work ethic The outputs of the role include: * Meet and exceed rand value/percentage collection targets as well as customer retention targets on your book of assigned debt review consumers consistently. * Retention of customers through active listening, empathy, and assuming ownership of client issues from first contact through to resolution. * Minimize cancellations by providing ongoing support and resolution of all queries, addressing customer dissatisfaction with any process related issues. * Follow up on failed and disputed transactions within the prescribed timeframe, to ensure the customers’ payments are collected successfully * Update and reconcile allocated book with payments received from consumers. * Keeping customers updated and communicating any portfolio changes to them immediately. * Ongoing communication and follow-ups with all relevant internal departments regarding your portfolio of consumers * Liaison between the consumers and their credit providers, as well as in-house customer care departments to ensure all customer related queries are resolved timeously On offer is a market related negotiable basic salary and an excellent commission structure of up to R 3000 per month. We also offer a high performance weekly bonus of up to R3000 per week. OTE R 9 500 per month EXCLUDING the weekly performance bonus. Submit a detailed CV, minimum salary expectation and availability to start, to: pda5@dcexperts.co.za If you are not invited for interview within 2 weeks, please accept that your application was not successful.

13d

Goodwood

Senior (experienced) Manager

We are looking for a Senior Manager and upwards who is able to run all aspects of our vibrant newly renovated restaurant. A passion for hospitality is the ultimate requirement. The following requirements are however essential: - Good track record in a similar role with at least 3-5 years - Confident at handling all issues relating to staff: shifting, mentoring, training and discipline - Passionate about high customer service - Able to handle high pressure situations - Excellent people skills - Ability to work in a team - A self- motivated individual Responsibilities: - Food cost and all responsibilities that accompany keeping within budget - Franchise related requirements - Ops reports - Opening and closing the kitchen and all the controls and checks required - Staff management: discipline, mentoring, rostering and wages - Able to motivate waiters to upsell and be customer focussed on the floor - Equipment maintenance - Admin related to the BOH / FOH - Hands on - not an office job Only successful candidates will be contacted for an interview. Position is in Stellenbosch so reliable transport is essential. Staying in surrounding area is an advantage. Please send CV with 2 contactable references to stelliesroco@gmail.comAdding salary requirements would speed up selection process.

17d

Stellenbosch