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Our client, a nonprofit housing institution established in 2004, offers affordable transitional and communal housing in Johannesburgs inner city and Cape Town - fully accredited by the Social Housing Regulatory Authority (SHRA). They are currently recruiting for a Housing Manager to Join their team based in Cape Town.
Job Purpose:
Rent collection and management of vacancies. Management of client relationships. To oversee the maintenance management of the buildings and the grounds. Management of visiting stakeholders, staff, and service providers.
Responsibilities:
Client Services Management
• Manage vacancy levels in the buildings by assisting prospective tenants, facilitating viewing of vacant units, sourcing new tenants, and conducting information and leasing workshops.
• Manage the rental collection process by distributing rental statements, reviewing arrears reports, following up on tenants in arrears, distributing arrears letters, and implementing credit control procedures
• Manage and facilitate the intake and exit process for new tenants, including welcoming and inducting them, discussing house rules, and completing take-on snag lists with both new and existing tenants while also managing the tenant exit process Service Provider Management
• Review the performance of relevant staff and service providers such as cleaners, maintenance personnel, security, garden services, refuse removal, and MES, by conducting meetings and providing feedback on their performance HR / Staff Management
• Identify, recruit, interview, and select suitable candidates for vacant positions on site; induct, train new staff, and facilitate the probation period process.
• Conduct performance appraisals, derive action plans to improve performance, identify training opportunities, conduct disciplinary processes when required, motivate teams, and hold weekly meetings Maintenance and Security
• Review overall maintenance and security of the building, liaising with the maintenance manager on identified concerns
• Address maintenance requirements reported by tenants by investigating work needed, requesting work orders, attending to minor maintenance, overseeing the in-house maintenance team, and reporting on service provider performance
• Manage the buildings condition by inspecting the premises, identifying concerns, investigating and reporting security or maintenance incidents, and ensuring the cleaning team is well-equipped and trained to maintain cleanliness Administration
• Complete weekly and monthly reports accurately and on time, attend meetings with Internal Influencers.
• Process and send all documentation to the head office Social Climate Management
• Review the social climate in the building, address minor social issues, and refer them to the MES social worker when necessary
• Report any major social issues and encourage tenant participation
• Address tenant behavioral issues promptly, issuing warnings as needed for violations of ...Job Reference #: 202655
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Position Overview
This position is responsible for sales and quest service within the Company’s Retail Sales Team. As the main point of contact at the company for prospective quests, you will handle all communications from the initial inquiry, advising, and consulting to find the best itinerary for the quest’s needs, through the sales process as well as pre-travel, during-travel, and post-travel services. Working closely with the Sales Ops consultants who handle availability, confirmations, and other processing tasks, as well as the Guest Service team who offer concierge service pre-trip and support with any quest problems in-trip. This is a demanding role with high expectations on service, turnaround times, quality of consultation, and communications both with guests and internally with colleagues.
Skills and Experience Required:
Experience in, and knowledge of east Africa safari – at least 5 years of experienceExperience in a retail sales role for an African inbound operator – at least 10 years of experienceSkilled in designing detailed and individual quotes for itinerary requestsExcellent sales and customer service skills and the ability to close a sale and upsellExcellent communication skills (written & telephone), a service delivery mindset, and a strong customer service focusTarget-orientated, and experience in delivering results in a performance-orientated and fast-paced sales environmentStrong administration and organizational skills and great attention to detail with desire for continuous improvementExcellent time management skills with the ability to multi-task and prioritize tasksProactive mindset and can-do attitudeExperience in handling difficult situations (e.g., Complaints, last-minute requests, changes whilst traveling)Experience in and willingness to handle issues outside of office hours when requiredSelf-Starter & the ability to work independently as well as within a broader team setupEnergetic and eager to learnStrong sales & customer service skills (written & telephone)Knowledge of Business Sales Systems e.g., HubSpot
Responsibilities and duties
Handling of Safari requests on behalf of the company received from repeat or recommended guests, vis the Company website and social media channels, corporate & charitable partnersInspire potential clients with knowledge of East African properties and destinations by proactively engaging with clients, advising on itinerary routing, logistics, and suitably of optionsCompile attractive tailor-made itineraries to match client expectations and budgetsEnsuring turnaround time targets are met/exceeded and attention to detail is paid to the itinerary at the quote, confirmation, an...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODM5NDQ2OTMzP3NvdXJjZT1ndW10cmVl&jid=1305127&xid=3839446933
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As a SEO Specialist, your responsibilities will include, but will not be limited to:
We’re seeking a digital native and SEO expert who has completed:
Bachelors degree in marketing, communications, journalism IT/computer science or related or 3 years solid experienceProficient in Google Analytics (certification a plus)Google Adwords (one or more of the adwords certifications)Additional SEO courses through a major online learning platforms would be advantageous
The specific responsibilities will include, but will not be limited to:
Successful planning, delivery and measurement of all SEO related projectsManage SEO tasks and ensuring they meet deadlinesContribute towards the SEO strategy on a weekly/monthly/quarterly/yearly basisIncrease organic traffic (overall and/or specific web campaigns, depending on priorities)Increase organic enquiries (overall and/or specific web campaigns, depending on priorities)Increase organic conversion rate (overall and/or specific web campaigns, depending on priorities)Drive strategies that will increase organic revenueSuccessfully collaborate with and action technical SEO issuesEnsure SEO is implemented for all relevant sub-brandsKeeping ClickUp (task management tool) updated and ensuring the SEO team complete all tasks in this toolAttend weekly/biweekly web dev scrums, sprint planning and retrospectivesCommunicating with the Head of Marketing about team performance, project updates, etc.
REQUIREMENTS
Our ideal SEO Specialist will possess:
Strong technical SEO knowledge and experience, especially working on big websitesStrong analytics Interpretation skillsStrong project management skillsStrong task prioritisationStrong communication and reporting skillsStrong analytics skills (Google Analytics, Google Search Console, Google Data Studio, SEO related tools, etc)Good working knowledge of other digital marketing mix e.g. Social Media, Content, PPC, Referral, Affiliate, UXIntermediate HTML SkillsStrong competitor and website analysis skillsStrong understanding of Google’s algorithmsStrong understanding of SEO best practicesUnderstanding of how other channels impact SEOKnowledge of agile methodology
Please note that this position is only available to SA citizens & SA permanent residents and preference will be given to previously disadvantaged individuals.
As per the Company’s Covid-19 Policy, we only proceed with candidates who are either fully vaccinated or w...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzIyOTcxNjU5P3NvdXJjZT1ndW10cmVl&jid=1345368&xid=1722971659
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ABOUT THE POSITION
Youre entrepreneurial, ambitious, and want to help run a company. You have at least 5 years of relevant online marketing experience. Youre creative and self-reliant enough to achieve ambitious targets with the resources of a scale-up in Africa and youre able to strategically grow a marketing department!
Yes, here it comes… WERE LOOKING FOR YOU!
As Head of Marketing of this scale-up, youre responsible for the creation and execution of the marketing strategy. The marketing team (4 FTEs & 1 SA part-timer) is in a post-corona restarting phase, which gives you the opportunity to build the team yourself. You can leave your mark on the future of this fast-growing company and contribute to the company wide strategy with the management team.
YOU ARE RESPONSIBLE FOR
Marketing funnel: from engagements (on- and offline) to requesting a bookingTargets: supplying enough leads to the sales team to achieve the growth targetsReports: giving the team weekly insight into the marketing statisticsManagement of your own team as well as being part of the MTStrategy: developing new strategies together with management on how to tap into new markets
WHO ARE YOU?
Relevant work experience: At least 5 years of online marketing experience, preferably at a start- or scale-up and/or in travel or a similar B2C company (actually travel is like B2B with long marketing & sales cycles)Socially skilled: With the growth of the company, the marketing team that you manage will also grow quicklyStrategic mastermind: Foresight and predictive abilityData-driven: The choices you make are supported by data and metrics are great friends of yoursSelf-reliant and curious: You are not dependent on expensive advisors/executors to get something donePassion for travel and you feel our product perfectlyPre-tech savvy: Connect directly with development teams to bring your projects to life (you can also build your own)
OUR OFFER
Work that doesnt feel like work: youre going to work for ~30 more years, better enjoy it!Entrepreneurship: leading and growing your company too!Development & Growth: we do what we like and by chance we are on the side of development and growth (authentic & responsible tourism, Africa = booming). This makes the business game a lot of fun because of all the odds.https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzUyNjI1NjU0P3NvdXJjZT1ndW10cmVl&jid=1156164&xid=1352625654
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Scope of position
Customer Service Team Lead acts as the contact point for all team members hence excellent communication skills is required. You need to act proactively to ensure smooth team operations and effective collaboration. You will be responsible for supervising, managing and motivating team members on a daily basis by optimizing group dynamics and team composition. Ultimately, you should lead by setting a good example and engage the team to achieve the necessary KPIs.
Key responsibilities
To motivate, develop and mentor team members in a dynamically changing environmentDrive process performance to achieve and exceed SLA deliverablesLead and deliver complex client engagements that help identify, design and implement creative business solutions for the companyProvide excellent customer service and determine the needs of the client.Implement and oversee the quality of deliverables and manage team relationships effectively to ensure exceptional performanceManage Shrinkage, Productivity and control attritionManage dips in performance with adequate reinforcement plans proactivelyPeople management and associated responsibilities like performance and development managementAbility to communicate well and Manage relationships with internal and external contactsManage & delegate daily volumes within team and coordinate activities to ensure daily BAU delivery is in line to customer KPIsUnderstanding of processes run by team and ability to bring in improvements and efficiencies within operationsCreate a mode of operations to be adhered to by team members in order to maintain good routine and orderlinessConduct Team Huddles to discuss process updates, feedbacks and key focus points for the dayAnswer and manage client queries/complaints across LOBs, rectify issues and liaise with appropriate departments to handle complex issues in a bid to provide more effective solutionsAble to mentor team in process & quality parametersPerform Root Cause Analysis to identify key AFIs and create action plans / goals to improveProvide Direct Customer Support, answer live chats or/and social media from customers to provide quick resolution of issues and questions or may provide assistance to a team member.Create, Publish and Maintain operations related reports on timely mannerDiscover training needs and support in training to provide the necessary coaching on groundCollaborate with the different support groups – Recruitment, Training, Quality, HR, Workforce – to improve agent profiling and performanceAny additional ad hoc tasks that may contribute to a better service to the client or improvement to the KPIAdh...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjI0ODI0ODAyP3NvdXJjZT1ndW10cmVl&jid=370510&xid=1224824802
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Our client, a call centre located in Randburg, Johannesburg, are looking to employ customer service agents who are Norwegian, Danish, Swedish and Dutch speakers. Shift work is required, depending on the territory and their call centre is open 7 days a week, averaging time between 7am and 11pm).
Minimum Requirements
Grade 12Must be bilingual (verbal and written) in English and one of the following languages:
Danish / Swedish / NorwegianPrevious customer service experience advantageousStrong PC literacyStrong customer orientationAvailability to work shifts (International Call Centre)
Job Description
Identify the needs of the end userAnswer chats, calls and respond to social media queries & emailsResearch required information using available resourcesManage and resolve customer complaintsProvide customers with product and service informationEnter and update customer information into systemIdentify and escalate priority issuesFollow up customer calls where necessaryMeets or exceeds quality and productivity goals assigned by managementDemonstrates clear and polite written and oral communicationMaintain a positive and professional demeanour and portray the company in a positive lightDemonstrates appropriate sense of urgency across channel responses and service levelsFollow company policies and processes in order to process customer requests appropriatelyDemonstrates knowledge and use of departmental resources, policies, and proceduresUses customer service tools in order to provide an accurate response and an exceptional customer experienceEscalates customer issues appropriately and correctly. Demonstrates timely, accurate and professional customer serviceProactively communicates system and process issues, and customer feedback trends to managementExceeds customer expectations by going above and beyond
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDA4NjkwNjM1P3NvdXJjZT1ndW10cmVl&jid=579947&xid=3008690635
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Step into the vibrant and active world of Padel with our dedicated team at Net Set Padel, where were revolutionizing the game across the continent. Nestled amidst the bustling energy of urban centers and the tranquil beauty of natural landscapes, our Padel courts offer a haven for enthusiasts and newcomers alike to immerse themselves in the excitement of this rapidly growing sport. Were not just about hosting matches; were cultivating a thriving community united by a shared passion for Padel.Net Set Padel invites you to apply for our new and exciting vacancy for a Marketing Coordinator, where youll play a pivotal role in our mission to spread the joy of Padel far and wide. In this dynamic position, youll transcend traditional marketing roles to become the mastermind behind our brands story, weaving together narratives that capture hearts and inspire action. As a Marketing Coordinator, youll harness your creativity and strategic insight to craft innovative campaigns that elevate our presence in the Padel community across Africa.From crafting engaging social media content to orchestrating unforgettable events, youll be instrumental in shaping the Net Set Padel experience. Your genuine enthusiasm for the sport will radiate as you connect with our diverse community, nurturing relationships and fostering a sense of belonging for all. If youre ready to unleash your marketing talents in a dynamic and rewarding career within the realm of Padel, Net Set Padel eagerly welcomes you aboard. Together, lets elevate Padel to new heights across the African continent. Minimum Requirements:Matric Certificate,Diploma, or degree in Marketing/design or related field.Qualification in Sales not essential but preferredExceptonal skills in Adobe Creatve Suite (InDesign, Illustrator, Photoshop, etc.)Five or more years of experience (academic and professional) with design sotware, including Illustrator,InDesign, PhotoshopExcellent communicaton and presentaton skills Main duties:Develop and execute a comprehensive social media strategy aligned with Africa Padel goalsStay up-to-date with industry trends, platform updates, and emerging social media tools.Foster and engage with our online community by responding to comments, messages, and mentions on social media platforms.Identify and leverage opportunities for collaborations, partnerships, and influencer marketing to enhance brand visibility and reach.Membership drivesMarket products by developing and implementing marketing and advertising campaignsComplete marketing plan for each productDot Sales and Marketing manuals and recommending sales programsDatabase managementAttend trade and travel shows of various market area for promoting hotels event businessWork with inhouse production team, creative agency or freelancers on all relevant designs and planningMaintaining promotional materialsResponsible for traditional marketingEnsure Social Media platforms are maintained and enhanced continuouslyWeekly / Monthly Newsle
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NDc1MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1781401&xid=1109_184751
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A leading Healthcare business is looking for a Social Media Manager who will be responsible for planning, implementing, managing and monitoring the companys Social Media strategy in order to increase brand awareness, improve marketing efforts and increase sales.
SKILLS/PHYSICAL COMPETENCIES
Social Media Strategist using social media for brand awareness and impressionsExcellent knowledge of Facebook, Instagram, Twitter and other social media best practicesComprehensive insight into social media monitoring resources and metricsUnderstanding of SEO and web traffic metricsExperience with doing audience and buyer persona researchGood understanding of social media KPIsFamiliarity with web design and publishingExcellent multitasking skillsGreat leadership skillsCritical thinker and problem-solving skillsTeam playerGood time-management skillsGreat interpersonal, presentation and communication skills
Key Performance Areas (Core, essential responsibilities –outputs of the position)
· Develop, implement and manage our social media strategy
· Define most important social media KPIs
· Manage and oversee social media content in conjunction with Content Managers and the Marketing team - to ensure content is aligned with strategy and content drives engagement and increased sales through our social media audience.
· Measure the success of every social media campaign
· Stay up to date with latest social media best practices and technologies
· Collaborate with Marketing, Sales and Product Development teams
· Monitor SEO and user engagement and suggest content optimization
· Develop influencer and brand advocacy network
· Provide constructive feedback in order to align and pivot content/strategies to changing market forces
· Maximise ROI of social media campaigns
· Aligning and pivoting social media campaigns in line with social media algorithm changes
· Social media competitor analysis: Activity, spend, ROI
· Social media trends analysis and recommendations
· Social media case study development for internal skills development
· Kaizen reporting based on campaign analysis
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjg2NDAyODE1P3NvdXJjZT1ndW10cmVl&jid=1262634&xid=1686402815
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WHO ARE WE? A well-established insights-led creative agency specialising in all aspects of marketing with the primary focus being on the digital consumer journey.
WHO ARE WE LOOKING FOR? A Brand Strategist who will be responsible for shaping the direction and success of various client campaigns through, predominantly, digital ecosystems and, if required, other BTL and ATL channels.
WHAT WILL YOU DO?
Holistic Brand Solutions: Collaborate with internal and external teams, including brand, creative, and digital strategists, to develop comprehensive brand solutions that take a digital-first approach.Data-Driven: Utilise an insights-driven approach to make strategic decisions based on data analysis and interpretation. Translate data into actionable insights for client strategies.Client Understanding: Unpack and deeply understand client objectives and priorities to determine the type of solutions required. Formulate a clear and strategic opinion on client issues and identify opportunities.Target Market Analysis: Define and comprehend the core target market through demographic, psychographic, behavioural, and attitudinal analysis. Use these insights to inform brand development and product platform ideation.Brand Development: Develop brand ideas, architecture, positioning, and value propositions based on gathered insights and client objectives.Channel Ecosystems and Customer Journeys: Articulate channel ecosystems and digital customer journeys, aligning and integrating various channels such as web, search and social to create seamless brand experiences.Trend Analysis: Stay current and connected to popular culture, identifying and highlighting key trends, insights, and foresight that can be integrated into client strategies.Reporting: Demonstrate the ability to report on the performance of campaigns, which includes identifying insights and making recommendations.Strategic Sounding Board: Act as a strategic sounding board, collaborating across disciplines such as creative, strategic, digital, and media to ensure the alignment of strategies and objectives.Campaign Reporting: Report on campaign performance and always-on activities, conducting opportunity analysis to refine strategies and tactics.Presentation Skills: Be comfortable creating and presenting campaign decks to both internal and external stakeholders, effectively communicating the strategic vision and rationale.
WHAT DO YOU NEED?
Experience: Minimum of 5 years’ experience as a Brand Strategist in an agency environment, demonstrating a proven track record of successful campaigns.Education: Hold a degree or notable certification in Brand Strategy or Data Analytics, showcasing a strong academic foundation in strategic thinking. Certific...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDM1NTUyMTA0P3NvdXJjZT1ndW10cmVl&jid=1720531&xid=4035552104
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We are currently looking for a Communication Specialist. This is a 12-month contract position based in Centurion.
Minimum Requirements:
Bachelor’s degree in communications, journalism, public relations, or a related field (essential).A minimum of 7 (seven) years’ experience in change and communications strategy development (essential).Excellent written and verbal communication skills.Works well under pressure and meets tight deadlines.Highly computer literate with capability in email, Microsoft (MS) Office, and related business and communication tools.Content writing experience for all media platforms.Proven social media and networking expertise.Strategic and creative mindset.Meticulous attention to detail.A portfolio of work available for review
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTUwNDQ0NTExP3NvdXJjZT1ndW10cmVl&jid=1594530&xid=3550444511
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Job DescriptionThe Head of Environmental, Social and Governance (ESG) is responsible for developing and overseeing environmental, social and corporate governance policies and procedures across our existing and growing portfolio of 11 renewable energy projects. The projects are required to be socially and environmentally sustainable and comply with nationally and internationally recognized best practices.
The role reports to the Chief Executive Officer and will work closely with internal and external stakeholders to achieve the policy goals of the company in regards to ESG best practice and standards.
Responsibilities:The Head of ESG will manage, monitor and optimise the ESG performance of the company’s renewable energy assets. A key focus willbe the overall monitoring of ESG across the entire portfolio, ensuring best practice is applied and consolidated review is reported up to AIIM inrespect of its IDEAS Fund as shareholder and other stakeholder groups as needed.
Responsible for the development and implementation of EIMSenvironmental and social management system (ESMS) and ESG andHealth and Safety Policies and Procedures.Provide technical expertise on key issues related to environmental and social impact assessment and on sustainability risks in the design, preparation, implementation and supervision of projects in the portfolio taking into consideration best industry practices and standards.Manage and conduct environmental and social safeguarding due diligence across the portfolio and new projects as they arise.Identify all key potential social and environmental impacts and risks and ensure that their magnitude and significance are well understood and appropriately mitigated.Ensure that the whole management team understands the applicable ESG policies, guidelines and project-specific requirements, and has the necessary commitment and capacity to manage social and environmental impacts and/or risks ? Conduct consultations with stakeholders in accordance with relevant policies and guidelines and be responsible for reporting on such.Report on and disseminate good practices and generated knowledge.Assisting with ESG due diligence to assess compliance with UNPRI, Equator Principles, IFC Performance Standards, IFC EHS and Sector Guidelines, ILO and other relevant standards for potential new projects and acquisitions.Supporting the team unlocking positive ESG impacts.Reviewing the ESG aspects of projectsAssisting specialists with project implementation and contractual compliance in respect to the ESG obligations.Site visits to the various project locations.Preparation of investor reports and responses to ad-hoc investor/shareholder ESG queries.ESG data management and analysis .Training of the companys team members and oth...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzI4NDAyMDY1P3NvdXJjZT1ndW10cmVl&jid=1448956&xid=1328402065
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CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional customised outsourced solutions to our clients.
We are seeking motivated and driven Recruiters who will be responsible for driving the recruitment process for our BPO business based in Cape Town. Our ideal candidate will possess strong recruiting skills, BPO industry knowledge, and a focus on delivering a positive candidate experience while meeting staffing targets and business objectives.
Key Responsibilities:
Talent Acquisition:
Collaborate with hiring managers to understand staffing needs and create comprehensive job descriptions.Develop and execute effective recruitment strategies to attract qualified candidates.Source candidates through various channels, including job boards, social media, professional networks, and referrals.Ensure compliance with employment laws and regulations in the recruitment process.
Screening and Selection:
Review resumes and applications to identify qualified candidates.Conduct initial phone screenings and interviews to assess candidates qualifications, experience, and cultural fit.Coordinate and conduct in-person or virtual interviews with hiring managers.
Candidate Assessment:
Administer skills tests, assessments, and background checks as needed.Evaluate candidates technical skills, language proficiency, and suitability for specific roles.
Offer and Onboarding:
Extend job offers to selected candidates and negotiate compensation and employment terms.Collaborate with HR and onboarding teams to facilitate the smooth transition of new hires.
Qualifications:
Proven experience as a recruiter, with at least 1+ years of experience in BPO or related industries.Familiarity with BPO roles, such as campaign managers, team leaders, quality assurance etcStrong knowledge of recruitment best practices, including sourcing techniques and assessment methods.Proficiency in using applicant tracking systems (ATS)Excellent communication and interpersonal skills.Ability to manage multiple recruitment projects and prioritize tasks effectively.
As a Recruiter at CallForce you will be instrumental in building a high-performing team that can meet the outsourcing needs of our clients effectively.
https://www.ditto.jobs/job/gumtree/615040487?source=gumtree
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The successful candidate must be passionate about Africa, able to work under pressure, have attention to detail, customer focused, be an excellent team player, committed, hardworking and eager to continuously learn.
Duties include: - Directly liaising with international clients & agents via various communications channels such as email,
telephone, social media etc., for various inbound enquiries
- Planning and designing itineraries, combining appropriate accommodations and destinations- Managing the reservation process for bookings up until completion of travel- Fast turnaround time on all enquiries - Occasional Saturday duty (on a rotational basis- ca every 6-8 weeks) - Travelling will be required for educational trips (We only sell what we have personally experienced!)
The ideal candidate would fulfill the following requirements:
Knowledge required: - Good destination knowledge for Tanzania, Kenya, Botswana, Namibia and/ or South Africa
- Knowledge and understanding of tour operating and reservations processes based on study and/or
work experience Skills:- Languages: Fluent in written and spoken German and English
- Have a good telephone manner and excellent communication skills - Possess excellent organizational skills and be able to multi- task System skills: - Computer literate with MS-Office, especially Word, Excel, as well as E- Mail applications-/client such as
Outlook or Thunderbird
- Working experience in electronic reservation systems
Work experience: - Minimum of three year’s travel and/or tour consulting experience
Tertiary Education:
Travel and Tourism (or related) preferred but not essential.
Abilities:
Accurate and having attention to detail whilst working under pressure
Excellent communication
customer focused
committed and hardworking
eager to learn
excellent team player
ability to sell.If you are passionate about Africa and seeking a position with an international travel company, then please send us your CV, a motivational letter and salary expectations.Salary: negotiable, market related. R 25.000 – R 35.000
Commencement date: by mutual agreement
Fringe Benefits:
Medical Aid contribution
25 days annual leave
Educational trips
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTc3MjgzMjkwP3NvdXJjZT1ndW10cmVl&jid=370516&xid=2177283290
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This is a full-time position.
Office hours 8am to 5pm.
Job description
The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for packaging, product manuals, illustrative design, sales support and typography. This candidate will have experience in working with numerous different design platforms such as digital and print forms.
Responsibilities
Candidate will be responsible for packaging for:
Consumer productsPhotography (for internal, external and online needs)Website/e-commerce channel support
Job Duties
Meets Art Department work standards by following production, productivity, quality, and customer-service standards; resolving operational problems; identifying work process improvementsMeets Art Department cost standards by monitoring expenses; implementing cost-saving actionsFormulates art concepts (possibly supervising co-workers) engaged in executing layout designs for artwork and copy to be presented by visual communications mediaKeeps executive informed by reviewing illustrative material for presentationImplement restructuring and procedural methodology to organize and maintain art/image database for use of Art Department and Sales TeamReviews project production factors by studying budget, background information, objectives, presentation approaches, styles, and techniquesSelects and secures illustrative material by formulating basic layout design concept; conducting researchProduces illustrative material by assigning layout design concept to artists and photographers; directing development of design concepts into art layoutsPrepares layouts for printing by marking-up, pasting-up, and finishing layoutsObtains executive approval by presenting final layouts, story boards, and illustrations; responding to executive commentary and requestsImproves quality results by studying, evaluating, and re-designing processes; implementing changesUpdates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizationsEnhances art department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Skills and Qualifications
Coordination, Creativity, Vision, Project Management, Product Management, Organization, Graphic Design Skills, Developing Creative Standards, Illustration Tools, Desktop Publishing Skills, Multimedia Content Development, Social Media Developer and Manager, Photography
Should you wish to apply, please email yo...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjc1MTQ5MDMzP3NvdXJjZT1ndW10cmVl&jid=1307034&xid=1275149033
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This is a full-time position.
Office hours 8am to 5pm.
Job description
The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for packaging, product manuals, illustrative design, sales support and typography. This candidate will have experience in working with numerous different design platforms such as digital and print forms.
Responsibilities
Candidate will be responsible for packaging for:
Consumer productsPhotography (for internal, external and online needs)Website/e-commerce channel support
Job Duties
Meets Art Department work standards by following production, productivity, quality, and customer-service standards; resolving operational problems; identifying work process improvementsMeets Art Department cost standards by monitoring expenses; implementing cost-saving actionsFormulates art concepts (possibly supervising co-workers) engaged in executing layout designs for artwork and copy to be presented by visual communications mediaKeeps executive informed by reviewing illustrative material for presentationImplement restructuring and procedural methodology to organize and maintain art/image database for use of Art Department and Sales TeamReviews project production factors by studying budget, background information, objectives, presentation approaches, styles, and techniquesSelects and secures illustrative material by formulating basic layout design concept; conducting researchProduces illustrative material by assigning layout design concept to artists and photographers; directing development of design concepts into art layoutsPrepares layouts for printing by marking-up, pasting-up, and finishing layoutsObtains executive approval by presenting final layouts, story boards, and illustrations; responding to executive commentary and requestsImproves quality results by studying, evaluating, and re-designing processes; implementing changesUpdates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizationsEnhances art department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Skills and Qualifications
Coordination, Creativity, Vision, Project Management, Product Management, Organization, Graphic Design Skills, Developing Creative Standards, Illustration Tools, Desktop Publishing Skills, Multimedia Content Development, Social Media Developer and Manager, Photography
Should you wish to apply, please email yo...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDQxNDU5MjkwP3NvdXJjZT1ndW10cmVl&jid=1307369&xid=1441459290
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CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional customised outsourced solutions to our clients.
We are seeking motivated and driven Recruiters who will be responsible for driving the recruitment process for our BPO business based in Cape Town. Our ideal candidate will possess strong recruiting skills, BPO industry knowledge, and a focus on delivering a positive candidate experience while meeting staffing targets and business objectives.
Key Responsibilities:
Talent Acquisition:
Collaborate with hiring managers to understand staffing needs and create comprehensive job descriptions.Develop and execute effective recruitment strategies to attract qualified candidates.Source candidates through various channels, including job boards, social media, professional networks, and referrals.Ensure compliance with employment laws and regulations in the recruitment process.
Screening and Selection:
Review resumes and applications to identify qualified candidates.Conduct initial phone screenings and interviews to assess candidates qualifications, experience, and cultural fit.Coordinate and conduct in-person or virtual interviews with hiring managers.
Candidate Assessment:
Administer skills tests, assessments, and background checks as needed.Evaluate candidates technical skills, language proficiency, and suitability for specific roles.
Offer and Onboarding:
Extend job offers to selected candidates and negotiate compensation and employment terms.Collaborate with HR and onboarding teams to facilitate the smooth transition of new hires.
Qualifications:
Proven experience as a recruiter, with at least 3+ years of experience in BPO or related industries.Familiarity with BPO roles, such as campaign managers, team leaders, quality assurance etcStrong knowledge of recruitment best practices, including sourcing techniques and assessment methods.Proficiency in using applicant tracking systems (ATS)Excellent communication and interpersonal skills.Ability to manage multiple recruitment projects and prioritize tasks effectively.
As a Recruiter at CallForce you will be instrumental in building a high-performing team that can meet the outsourcing needs of our clients effectively.
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/3979167985?source=gumtree
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TTEC is seeking an experienced Talent Acquisition Specialist to join our Enterprise Services team to start asap. Our Talent Acquisition team brings significant value and contribution to our company by differentiating our brand within the community and strengthening the company through the addition of talented and passionate people.
What you’ll be doing:
You’ll be managing the full-cycle recruitment for management, professional and executive hires within a specific business segment. This role is responsible for the sourcing, interviewing and selection of candidates for various levels of positions promoting a work environment that openly embraces individuals with diverse backgrounds and experiences. You will actively search for the brightest candidates utilizing best practice recruiting methodologies while representing and promoting TTEC and our core values.
What you’ll bring to us:
Develop effective sourcing strategies and techniques using an appropriate combination of direct sourcing, social recruiting, referrals, and other relevant passive recruitment methodsPartner with hiring managers to understand the skills and background required for each opportunity, providing expert advice and coaching throughout the recruitment processLead candidates through the recruiting process and ensure a fair, timely, transparent applicant experience that reflects our mission, purpose, vision and values of extraordinary customer (candidate) experience.Actively utilize all recruitment channels to form a knowledge base of where to find the best candidates for each particular role in order to consistently generate a healthy pipeline of high quality candidatesGuide HR Partners and Hiring Managers on candidate sourcing, recruitment channels and market conditions, teaming closely with both to understand team dynamic and cultureUtilize best practice methods, communications and processes which reflect our principals and standards of a world-class talent acquisition organizationDevelop a thorough understanding of TTEC, our value proposition, our segment and our values in order to qualify candidates and articulate our business
What skills you’ll need:
2-3 years’ experience of full life cycle recruiting, preferably with a combination of agency and corporate experience including 1 years experience working on complex, high level searches targeting Director level and aboveExcellent independent sourcing skills with experience and curiosity about the latest recruiting technologies and platforms, above and beyond job boards and LinkedInNationwide recruiting required, global experience preferredA sense of urgency and a relentless drive to find and connect with the best talentPrevious experience managing the recruiting and documentin...
https://www.ditto.jobs/job/gumtree/1769998169?source=gumtree
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Job Purpose:
The Senior Specialist plays a key role in driving business strategy around transformation, Employment Equity reporting as well Organizational Design across the company. This individual must have the ability to work under pressure and to work both independently as well as in a team environment.
This individual will be responsible to drive and monitor strategic transformational programmes, projects and initiatives for the organization through the provision of advice to all divisions regarding the transformation strategy, relevant legislation, policies, and guidelines. Track and report on Employment Equity Targets across the Group. Develop organizational design principles to ensure correct grading of all positions across the company.
Role Responsibilities:
Responsible for enabling and managing transformation including employment equity through the co-ordination and alignment of initiatives aimed achieving transformation beyond legislative complianceWork with business to implement the diversity and inclusion programs across all company divisionsMonitor and report on progress in delivering EDI projects, proactively identifying and addressing potential problems as they ariseOrganise and possibly deliver training and workshops on EDI topicsWork with other teams to respond to members queries and complaintsDrive on-going activations and storytelling across the Group.Ensure that the Diversity and Inclusion Committee is formed and functions optimally to achieve agreed objectivesProvides inputs in the compilation of annual Employment Equity plan as per Department of Labour (DoL) requirementsUtilise statistical information necessary to proactively assess employment trends and to evaluate progress of designated employees within occupational levels.Consolidate and report on EE targets across the GroupEnsure timeous and accurate submission of EE reports to relevant stakeholdersInvestigate, analyse and develop organisational design best practices, and ensure adherence to an operational framework of policies and procedures.Provide Org Design guidance and advice divisional HR directors as and when requiredConduct job analysis and evaluations for all redefined and newly created roles to determine correct gradingsConduct all data analytics and related reports for org designEnsure organisational design data integrity at all timesProvide inputs in the compilation of HR budgetPeople management
Qualification and experience:
BCom or Social Science degree in Human Resources, Industrial Psychology or relevant field (Essential)Minimum 5-8 years in the following areas:
Diversity and InclusionEmploymen...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzcyMTE1OTM5P3NvdXJjZT1ndW10cmVl&jid=1412756&xid=1372115939
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Responsibilities:
Assist the Procurement department in the listing of new stock itemsEstablishing new suppliersAssist with admin for price updates to shop/shelf talker templates for groupManagement of detailed information collation for all branchesAdministrative assistance for any overflow work within the procurement department as and when neededManage responses and incoming workflow from the company’s general email inboxCreative design collaboration with Graphic designer for certain print media publications
Social Media Tasks Include:
Implementation of ad campaigns for listed products & departmentsCalendar planning and content creation for marketing via social media (Facebook and Instagram) on all products for each department within the stores on a month-to-month basis following monthly promotions briefManaging social media customer reviews, queries, and interactions.Managing sponsored ad campaigns via social mediaOverseeing creative designs/ copy for company campaigns (at least 2 x main campaigns monthly)Generation of ad spend budgets to be implemented and monitored per bookingPopulating information of campaign analysis to record KPI data for company recordsCompile mailer of active campaigns for in-house mailing lists (2 x main campaigns monthly)Implementation of sponsored campaigns of various supplier initiatives (including the launching of new products/competitions/advertorials/brand awareness)Monitor Facebook and IG pages regularly, and ensure stories are updated at optimal times to showcase catalogue promotions and services on offerHR Administrative tasks include preparations for various vacancy positions to advertise on chosen platforms (namely Facebook) including copy preparation/ sponsored advert booking (budget confirmation)Manage Google pages for the various branches nationwide - uploading content, google ads, and responding to customer reviews per branch.Updating Google pages with special trading hours, Public holiday information, or special announcements
Skills: Outlook / MS Word / Excel, Google+ Business / Adverts/ Adwords / Gmail , PowerPoint , SharePoint , Social Media for business (Facebook/ Instagram)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTUyMTgxNDczP3NvdXJjZT1ndW10cmVl&jid=1293554&xid=3152181473
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The successful candidate will play a critical role in supporting the development and execution of marketing strategies and campaigns that drive awareness and revenue for our company.The Marketing Coordinator will serve as the main point of contact with dealerships in assistance with online and offline marketing-related matters. The candidate will ensure that marketing activities are planned and implemented in order to assist the dealership in reaching its targets. Responsible for developing marketing campaigns based on current trends to reach our predetermined goals.What we offer:• Competitive salary• Provident Fund and Medical Aid BenefitsMinimum Requirements• Bachelors degree in Marketing, Communications, or a related field.• 3+ years of experience in marketing, automotive experience advantageous.• Excellent communication and interpersonal skills.• Strong project management skills and attention to detail.• Proficiency in Microsoft Office and Adobe Creative Suite.• Experience with website content management systems, social media platforms, and email marketing tools.• Ability to understand social media trends in the digital content and social media space.• Proficiency with video and photo editing tools and digital media formats.• Ability to work independently and as part of a team in a fast-paced environment.Duties & Responsibilities• Develop, implement, and manage marketing campaigns to promote the products and services of a dealership.• Identify trends and insights, and optimize spend and performance based on the insights.• Assist in the planning and execution of marketing campaigns, promotions, and events.• Collaborate with various departments to ensure consistent messaging and brand identity across all dealerships.• Adjust ongoing campaigns accordingly to ensure the best possible results.• Manage the production and distribution of marketing materials, including print, digital, and social media.• Monitor and analyze market trends, competitor activities, and customer feedback to inform marketing strategies.• Develop and maintain relationships with media contacts, influencers, and partners.• Coordinate the companys presence at trade shows and other industry events.• Conduct market research and gather customer insights to inform product development and positioning.• Implement and develop initiatives and strategies in conjunction with the Marketing Manager.• Maintain and update the companys website, social media profiles, and other digital channels.• Assist in the creation and execution of email marketing campaign
Please email CV to charmaine@firstdegreerecruitment.co.za
https://www.ditto.jobs/job/gumtree/4017589473?source=gumtree
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