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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa. If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here! Job Purpose: To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience. Key Performance Areas (but not limited to): • To efficiently execute all operational activities at the point of sale in a timely and efficient manner • To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased • To ensure the safe handling of cash at all times • To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service • To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards • To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements: • Grade 12 • 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment • Understanding of merchandising and promotions principles • Understanding of stock management procedures • Skills in customer service excellence • SA ID / Valid Work Permit (if applicable) • Well versed in English and any other official South African Language • Clear criminal record • Computer Literate Working hours: • As per operational requirements Salary: • Market related based on level of experience Position Location: • Gqeberha, Eastern Cape Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202374 subject heading or email body. Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee. Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za Surgo (PTY) Ltd. reserves t...Job Reference #: 202374

Port Elizabeth

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Established in 1993, our client is a privately owned manufacturing company supplying SANS approved kerbs, concrete paving bricks and slabs as well as retaining wall systems. They also have branches in Gauteng and the Northwest. They are recruiting for an experienced Outbound Sales Office Assistant to join their growing team based in Gqeberha (formerly known as Port Elizabeth). Introduction Internal sales support is like a Formula 1 Race. You have your driver (External Sales Representative) who is on the race track. This driver has the support of his Pit Crew (Internal Sales support). The Pit Crew is constantly in contact with the driver, to make him aware of what is happening on the track, and update him with status. They inform him, when it is time to come into the Pits to change tyres. The Pit Crew make sure they are prepared for the Driver (Tyres, Spares). Once the Driver stops at the Pits, the Pit Crew change the tyres, and make sure the car is in order to continue the race. The focus of the Pit Crew is to act and perform as quick as possible to keep the Driver in his current position. When the driver is delayed and drops in passion, the whole team feels it, at the same time when the Driver stands on the Podium with his winning trophies, it is not only the Driver who is the Winner but the whole team. Link We as the internal Sales support are the support system for the External Sales reps. Our focus is to add value to our customers by understanding our internal Systems and Procedures. We have a real compassion for each other in the teams which result in us being relevant. Critical success factors: • Have an interest in the influence you have and what makes this. • Know the internal workings of the business • Know the market definition and be able to interact from any point competently and • constructively • Know the products and the relevant SANS standards Job Description: • Have an interest in the influence you have and what makes this • Describe your goals and put a timeline to them of when you want to achieve them • Follow them through • Discuss your learning, difficulties, and possible solutions in your daily reports and in meetings with your manager • Demonstrate that you can work within our structure so that the structure as a whole works to influence the market in a constructive and value adding way = Team player • Know your Senior reps Sales, Orderbook, pipeline, top 10 customers by heart • Take ownership of your role in the company • Do what you Promise • Know the internal workings of the business as a whole • Be able to work at front desk (incl. the use of Pastel • Know the role of your colleagues and help them to achieve their goals • Understand the function of each department and their needs • Know the market definition and be able to interact from any point competently and constructively • Know the Sale Strategy, Sales organogram, processes procedures intimately • Be able to describe our mark...Job Reference #: 202324

Port Elizabeth

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We are seeking a dynamic and results-oriented Sales Executive to join our team in Port Elizabeth. The successful candidate will be responsible for achieving maximum sales profitability, growth, and account penetration within defined countries and market segments by effectively selling the company’s products and/or related services. Excellent people skills are crucial for building and nurturing new business accounts and customer relationships. Core Functions of Position: · Sells and secures orders from existing and prospective customers through a relationship-based approach and by creating awareness and growing the Legacy Marine brand. · Increasing footprint throughout Africa by expanding representative base · Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs. Details of Function: · Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services. · Liaises with existing and prospective customers via presentations, all communication mediums, in-person visits and cold calling. · Researches sources for developing prospective customers and for information to determine their potential. · Develops clear and effective written proposals/quotations for current and prospective customers. · Expedites the resolution of customer problems, complaints and all after-sales enquiries. · Coordinates sales effort with marketing, management, accounting, logistics and technical service groups. · Identifies and analyses the country/territory/market’s potential and determines the value of existing and prospective customer’s value to the organization and researches potential representatives within. · Identifies advantages and compares organization’s products/services. · Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment. · Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services. · Identify product improvements or the introduction of new products by keeping abreast of industry trends, competitor and marketplace activities. · Manage and co-ordinate participation in boat/ trade shows, conventions and associated events. If you have not heard from us within one week of applying, please assume you have not been successful"

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Port Elizabeth

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