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Results for tourism jobs in Jobs in Eastern Cape
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An established Eastern Cape Accounting Firm is looking for a BEE Analyst, to be based in their Gqeberha office. The role will include completing BEE verifications In generic codes, construction, tourism and ICT, as well as consulting with clients how to improve their B-BBEE rating.
Minimum requirements:
Grade 12Previous experience within a BEE verification agency essentialPrevious experience at a Senior Analyst level essentialDrivers license and own vehicle
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjA3Mjc5OTE2P3NvdXJjZT1ndW10cmVl&jid=1557506&xid=2207279916
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Overview:
The successful candidate will be responsible for championing investment promotion and investment pipeline tracking and monitoring for the Eastern Cape province. The role entails driving and facilitating investments and projects within manufacturing, automotive, agro-industry, energy, ocean economy, tourism, digital economy, and related investment value chains; spearheading investment risk assessments for converting sector(s) opportunities into bankable investment projects; and facilitating collaboration with other stakeholders to attract investment in support of the organisations mandate. The incumbent will also be expected to drive investment facilitation and project management services over the project life cycle, industry facilitation services in support of the designated sector projects; link identified industry value chain opportunities with prospective investors and develop viable investment promotion interventions; oversee the preparation, development, maintenance of sector performance reporting tools; drive the design and development of monitoring and measurement plans to track qualitative and quantitative economic indicators from projects within the designated sectors as well as reporting on the investment pipeline; build collaborative partnerships towards realisation of sector value chain opportunities aligned with the national and provincial investment strategies; represent the organisation at relevant industry and provincial sector platforms. Furthermore, the role will entail working with provincial, national and global players in profiling and attracting investment to the Eastern Cape as well as driving the initiatives of the Provincial Investment Council.
Minimum requirements:
Bachelors Degree in CommercePostgraduate qualification in a related field8+ years working experience, with 5+ years at middle management or senior consultant level within trade or investment management/facilitation environment.
Key Performance Areas:
Strategic Planning and GovernanceInvestment PromotionResearchProvincial Investment Council Co-ordinationStakeholder ManagementBudget Management of UnitPeople Management
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*Reference: EL002120-Glyni-2*
*
We are seeking a Travel Agent, for a 1 year contract vacancy based in East London, Eastern Cape*
*Applicants are required to meet the following criteria:*
* Bachelor’s Degree in Tourism / Hospitality
* 2 + years’ experience in a similar role with an in-depth knowledge of domestic & foreign travel destinations
* Knowledge of bulk booking software and technologies like IATA, Amadeus, Galileo preferred
* Must have excellent communication skills in English and MS Office literacy
* Good aptitude for sales required
*The successful applicant would be responsible for, but not limited to:*
* Sell transportation & accommodation to individuals and groups
* Provide advice on destinations, plan itineraries and collect payments
* Manage end to end travel plans – airlines, transport, hotels
* Negotiate best rates and manage large scale events
* Manage emergency changes / challenges and prepare reports
* Book tickets, reserve accommodation, organize rental transportation
* Provide travel material such as guides, maps and programs
* Recon of documents with invoices
* Research fare and schedule information
* Make alternative arrangements if changes arise before or during trips
* *
*Salary: Negotiable for contract duration
*
*To apply email detailed CV and supporting documentation through to *(glynisb@sheldon.co.za)(mailto:glynisb@sheldon.co.za)
*If you have not received a response within 7 working days, please consider your application unsuccessful.*
R
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ideally, we are looking for a couple that will:-manage and run a backpackers and skills training programme.- has knowledge on maintenance(and be willing to do domestic work).- have marketing skills.- be able to drive and have a valid driver's license. - be passionate and have good clientele skills.- have sober habits(non smoker and drinker)Our package includes:- Free accommodation.-Stipend and commission Note that this job post is for a foundation that has a NPO which has social responsibilities. The couple needs to be energetic.Send C.V to punji@ballmail.co.za and call 076 584 8084/066 179 5980.
13d
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HOSPITALITY MANAGER - EASTERN CAPEJob SummaryGrahamstown area – Eastern Cape: Our client is looking for a Hospitality Manager to join the team. Only candidates with the relevant experience will be considered. The successful candidate would need to be based in Kenton or GrahamstownMINIMUM REQUIREMENTSGrade 12Formal qualification in Hotel/ Tourism Management advantageousProven experience in similar roleKnowledge and experience of OHS ActMust have own vehicle/transportExcellent computer communication skills - MS office, email, PMS (current system is MEWS, although Semper has been used before) KEY RESPONSIBILITIESEfficient management of day-to-day hospitality operations including hospitality, guest relations, staff rosters, housekeeping, breakfast service & food offerings, maintenance, sales & marketing, and employee relationsEnsuring the property and guest rooms are maintained at the highest standard of cleanliness and comfortEnsure that the assets are well looked after and all capital expenditure requirements are well thought through, costed and scheduled accordinglyChecking and reporting of required maintenance workResponsible for maintaining and managing all inventories & stocksResponsible for swift handling and resolving of guest needs, requirements, and compliments and complaintsEfficiently manage online guest reviewsEnsure all online and social media platforms are managed and are reflective of the respective establishmentsResponsible for all operational accounting related duties i.e., daily cash-up, petty cash & monthly purchases accounts reconsGood understanding of budgets and forecastingMonthly reporting and commentary to support office on actual financial performances vs budgetsMust have excellent communication and staff relation skillsInspires, motivates, and maintains good staff relations and productivitySchedule and direct staff’s daily dutiesProvides on-going staff training and developmentAble to work hospitality shifts and hours and maintain a good work-life balanceONLY short-listed candidates will be contactedTo apply CLICK THIS LINK and upload your CV https://webapp.placementpartner.com/wi/vacancy/?id=farm&VacRef=FM001034&preview=41de2f3c42a2ab5492b35c299d41a3f4
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Marketing Co-Ordinator - PattersonMarketing Co-OrdinatorDescriptionOur well-known client in the Hospitality / Tourism industry and based near Paterson in the Eastern Cape, has a position available for a Marketing Co-Ordinator.Please Note: This is a live-in position.Candidates who live close-by, may have a hybrid work-from-home / office option available to them. MINIMUM REQUIREMENTS:Degree or equivalent in Sales & Marketing / Communications / Business.Minimum of 5 years’ working experience in Sales & Marketing.Ability to effectively communicate with others in English (written and spoken).5–star Hospitality / Hotel experience would be an advantage.Experience with digital & social media.Advanced level of experience with MS Office, specifically Excel and Outlook.Creativity and writing skills.Experience with brochure / design software an advantage. KEY PERFORMANCE AREAS OF THIS POSITION INCLUDE:Assist with creating and executing an annual marketing plan and budget.Create and update databases.Responsible for website management.Manage Google listings.Managing OTA sites.Responsible for Social Media management.Updating of all marketing collateral both print and digital.Assist with developing marketing campaigns and the implementation thereof.Responsible for content creation (Blogs and Newsletters).Review responses and provide feedback from various platforms.Assist with planning and coordination of photo and video shoots where necessary.Responsible for image bank management, as well as images across other platforms.Liaising & co-ordinating with external companies, such as PR Agency, Digital & Advertising Agency.Assist with the overall marketing strategy in line with the marketing goals and plans.Assist with follow ups from sales trips and trade shows.Assist with preparations for trade shows and sales trips.Manage barter and trade agreements.Assist in servicing DMC’s, tour operators and travel trade partners.Assist with overseas representation, monitor output and collaborate on any opportunities.Collaborate with tour operators, travel agents, travel writers, sports planners, wholesalers, golf markets, South African Tourisms and other associations to generate possible partnerships.Assist with the implementation of Sales & marketing plans as needed.Assist with annual rates distribution and contracting; ensure that all 3rd party distributors are correctly contracted with the correct commission structures.Together with the Sales and Marketing and Revenue Manager, develop a variety of packages for local and international distribution to the travel trade and for direct sales distribution.Aggressively pursue sales leads and prospects for travel trade sales.Attend Trade Shows, industry meetings, presentations and sales calls where required to promote the company.Organize familiarization tours and conduct promotional visits to potential clients / agents. COMPETENCIES REQUIRED:Excellent communication skills.Organized, detail-orientated and deadline sensitive.Ability
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HOSPITALITY MANAGER - EASTERN CAPEJob SummaryGrahamstown area – Eastern Cape: Our client is looking for a Hospitality Manager to join the team. Only candidates with the relevant experience will be considered. The successful candidate would need to be based in Kenton or GrahamstownMINIMUM REQUIREMENTSGrade 12Formal qualification in Hotel/ Tourism Management advantageousProven experience in similar roleKnowledge and experience of OHS ActMust have own vehicle/transportExcellent computer communication skills - MS office, email, PMS (current system is MEWS, although Semper has been used before) KEY RESPONSIBILITIESEfficient management of day-to-day hospitality operations including hospitality, guest relations, staff rosters, housekeeping, breakfast service & food offerings, maintenance, sales & marketing, and employee relationsEnsuring the property and guest rooms are maintained at the highest standard of cleanliness and comfortEnsure that the assets are well looked after and all capital expenditure requirements are well thought through, costed and scheduled accordinglyChecking and reporting of required maintenance workResponsible for maintaining and managing all inventories & stocksResponsible for swift handling and resolving of guest needs, requirements, and compliments and complaintsEfficiently manage online guest reviewsEnsure all online and social media platforms are managed and are reflective of the respective establishmentsResponsible for all operational accounting related duties i.e., daily cash-up, petty cash & monthly purchases accounts reconsGood understanding of budgets and forecastingMonthly reporting and commentary to support office on actual financial performances vs budgetsMust have excellent communication and staff relation skillsInspires, motivates, and maintains good staff relations and productivitySchedule and direct staff’s daily dutiesProvides on-going staff training and developmentAble to work hospitality shifts and hours and maintain a good work-life balanceONLY short-listed candidates will be contactedTo apply CLICK THIS LINK and upload your CV https://webapp.placementpartner.com/wi/vacancy/?id=farm&VacRef=FM001034&preview=41de2f3c42a2ab5492b35c299d41a3f4
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ0MTUwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1163128&xid=1266_44150
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MINIMUM REQUIREMENTS Grade 12Formal qualification in Hotel/ Tourism Management advantageousProven experience in similar roleKnowledge and experience of OHS ActMust have own vehicle/transportExcellent computer communication skills - MS office, email, PMS (current system is MEWS, although Semper has been used before)KEY RESPONSIBILITIES Efficient management of day-to-day hospitality operations including hospitality, guest relations, staff rosters, housekeeping, breakfast service & food offerings, maintenance, sales & marketing, and employee relationsEnsuring the property and guest rooms are maintained at the highest standard of cleanliness and comfortEnsure that the assets are well looked after and all capital expenditure requirements are well thought through, costed and scheduled accordinglyChecking and reporting of required maintenance workResponsible for maintaining and managing all inventories & stocksResponsible for swift handling and resolving of guest needs, requirements, and compliments and complaintsEfficiently manage online guest reviewsEnsure all online and social media platforms are managed and are reflective of the respective establishmentsResponsible for all operational accounting related duties i.e., daily cash-up, petty cash & monthly purchases accounts reconsGood understanding of budgets and forecastingMonthly reporting and commentary to support office on actual financial performances vs budgetsMust have excellent communication and staff relation skillsInspires, motivates, and maintains good staff relations and productivitySchedule and direct staffs daily dutiesProvides on-going staff training and developmentAble to work hospitality shifts and hours and maintain a good work-life balance ONLY short-listed candidates will be contactedTo apply CLICK THIS LINK and upload your CV
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2y
Ads in other locations
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Assistant General Controller
A well-established Tourism company requires an Assistant General Controller to join our team.
Qualifications
Matric with Mathematics
Bookkeeping Qualifications or Accounts experience - Training will be provided
Competency in MS Word, MS Excel and MS Outlook
Requirements
Accuracy and attention to detail
Deadline driven
Ability to analyse data and resolve problems
Time management skills
Professional & Presentable
Ability to work independently and within a team
Confidentiality in all information handled within the department
Ability to understand basic excel formula’s
Please note that only suitable candidates will be contacted.Responsibility:Duties
Cash & Credit Card Reconciliations
House Account Reporting
Petty Cash Management
Banking
Other duties where required
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Our client based in Cape Town, South Africa, is looking to recruit an experienced German Speaking Customer Sales and Service Representative - Hybrid to join their ever-expanding organisation, servicing a prestigious airline brand.
If you are career driven and looking to grow your international experience, this is a perfect opportunity for you!
Your Role as CSSR:
• Service a prestigious airline brand on various work streams
• Assist passengers, in in both English and German, with pre and post flight departure travel-related queries
• Work on renowned airline reservations systems and handle outbound voice calls, written correspondence and other multimedia channels daily
• Fully paid product and systems training provided
• Daily interactions with international passengers (i.e. queries, compliments)
Hybrid Requirements:
Should be located in the Western Cape region Should be able to train remotely from employment date Should be able to work from office on days when requested to, at least bi-weekly Working hours:
• Full time contract (40 Hours per week)
• Flexible rotational shifts 08h00 till 17h30 (Monday - Sunday) Requirements:
• Native level proficiency in German language: Verbal and Written skills essential (Advanced level)
• Permanent residence permit or South African ID
• Flexibility to work rotational shifts as above
• Excellent customer service skills (essential)
• Experience in call centre or travel and tourism industry (preferred)
• Excellent computer literacy and technical skills
• Knowledge and experience on MS Office products and able to work on Windows-based operating systems
• Previous experience on travel reservations systems is beneficial
• Own transport
• Experience our multi-cultural work environment with colleagues from all over the world
• Required to meet specific key performance indicators and meet expected client service levels
• Demanding and time-sensitive call centre environment
• No criminal record Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202228 in subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202228
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Job Detail
Offered SalaryR140 678 - R140 678 per annum
QualificationsSenior Certificate (Matric)
IndustryTourism and travel
CentreKnysna, Western Cape - Anysberg Nature Reserve
NotesDivision Conservation Operations Business Unit Landscape East Minimum experience Entry Level Company primary industry Environmental Services Job functional area Operations
Job Description
Job Description CapeNature Conservation seek to appoint a dynamic person to assist with administration, tourism management and infrastructure maintenance at Anysberg Nature Reserve. RESPONSIBILITIES: Administration • Assist with office administrative duties. • Vehicle fleet management and administration. • Assist with the control and management of infrastructure, assets and inventory. • Assist with procurement. • Adherence to Occupational Health and Safety policies and guidelines. • Monthly timesheet completion of production. Tourism management • Provide and promote an efficient and friendly customer service. • Assist in the management of tourism infrastructure. • Assist with management and supervision of EPWP tourism staff. Perform conservation operations • Assist with the implementation of Annual Plan of Operations, (Nature Reserve operational management). • Assist with firefighting operations. • Assist in the maintenance of gardens and general terrain. • Transportation of staff/equipment. Infrastructure and Equipment • Assist in the management and maintenance of all infrastructure. • Assist with maintenance and service of facilities. • Maintain vehicles and equipment. • Maintain tools. MINIMUM REQUIREMENTS: Qualifications and Experience • Grade 12. • At least one-year job related experience. • A valid code B driver’s license. • Computer literacy (MS Word, Excel, Internet use). • No criminal record. Competencies • Willingness to work weekend shifts and irregular hours. • Physical ability to perform conservation assistant duties. • Knowledge and experience in working in administration, tourism and maintenance of infrastructure & equipment. • Ability to function independently and within a team. • Willingness to live and share a house in a remote area with no cellphone reception for a month away from family. Recommendation: • Driver’s licence at least two years old from date of issue. • Experience in tool maintenance accredited certificates. • Power-tool maintenance experience. • Adaptation to extreme temperatures (cold and hot) • Storage management.
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Senior Bookkeeper Cape Town City
Our Travel/Tourism Client in Cape Town City is looking for a Senior Bookkeeper with 5-7 years plus experience as a Senior Bookkeeper
Min Requirements
Matric and financial certificates or degree advantageous
5 ++ years plus Senior Bookkeeping experience
Experience in Financial Reporting
Experience with Forex deals and the Tourism VAT act for Debtors
Experience with 0% exempts Invoices
Some Payroll experience when needed
Standard Bank Business Online advantageous
OneDrive and Teams experience advantageous
Experience in MS Office, MS Outlook, OneDrive/Teams, Advanced Excel, VIP Payroll, XERO, Dext & Sage Evolution
Must be able to work under pressure and handle the high volumes.
Information Gathering and Management
EXCELLENT IN SYSTEMS SOFTWARE
Precision and Accuracy
Responsibilities
Full Senior Bookkeeping to Balance Sheet & General ledger Management
Cash Management – Cashbook capturing bank and credit card statements and reconciling cash books monthly
Bank Reconciliation
Maintaining Fixed Asset Register in Excel, including recording Assets and Depreciation
Performing General Ledger and Balance sheet Reconciliations
Maintaining and reconciling general ledger accounts, ensuring accurate recording of financial transactions, and resolving discrepancies
Month-end recons and reconciling to General Ledger and maintaining supporting schedules
Full balance sheet recons of control accounts and accrual schedules
Financial Reporting & Budgeting and Forecasting - Assisting in the development of budgets and forecasts and monitoring actual performance against budgeted targets and providing variance analysis
Accounts payable and receivable - Full function Accounts Payable & Accounts Receivable (Tourism Act and foreign currency)
Managing & Recording Customer & Supplier Pre-Payments
Processing Invoices for suppliers and customers
Researching Invoice Discrepancies and invoice problems
Calculating and apportioning annual rates increases for tenants
Multi-currency debtors (USD and ZAR)
Audit support - Assisting with internal and external audits
Ensure all forex payments are followed up with the correct documents to the bank for processing and posting currency variances in the books
Tax compliance - Preparing and submitting VAT returns, EMP201, EMP 501 and other statutory returns
Vat audits and Monthly PAYE, SDL, UIF for payroll (small payroll)
Assist in payroll when needed
Apply online
Frogg RecruitmentConsultant Name: Quinton Wright
2d
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Senior Bookkeeper - Green Point, Cape Town - Office
Based
Travel/Tourism
Salary R30
000
Criteria:
·
Matric
+ relevant financial diploma/degree
·
MS
Office, Outlook, Advanced Excel, VIP payroll, XERO and Sage Evolution, One
drive & Teams with FOREX
exp. working with USD$ and ZAR.5 - 8 years’ experience at a Senior Level
(Travel/Tourism exp. advantageous)KPA’s:Monthly Financial Reporting – Income statements and balance sheetMulti-currency debtors
(USD$ and ZAR) General Ledger
ManagementBudgeting and
forecastingAccounts payable and
receivable
·
Tax
compliance – VAT and Monthly PAYE, UIF, SDL for payroll.
·
Audit
Support – working with the Directors and External Accountants
Please email your CV &
Qualification to
Connect to our LinkedIn page - https://www.linkedin.com/company/career-dynamics-sa/
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Essential: GDS training system 2+ years experience in the travel, tourism or customer service industryKnowledge of airline industry with basic knowledge of fares and ticketing and intermediate knowledge of a GDSExceptional administrative skills with sound planning, organizing and time management skills, with sound follow-through after contact with customersHigh proficiency in verbal & written English and/or another South African LanguageIf you do not receive feedback within 7 days of applying then please consider your application as unsuccessful.
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2y
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INTRODUCTIONVikea travel is looking for a travel consultant to join our team, where you will be responsible for promoting and booking travel arrangements for our clients. Maintain and expand clientele.If you are passionate and enthusiastic about the travel industry, then this job is for you. TRAVEL CONSULTANT DUTIES AND RESPONSIBILITIESl Determine Client’s needs and provide suitable travel packagesl Reserve accommodation, transportation, Activities and Tourist Guidesl Attending webinars, conferences and other travel related programsl Develop a good understanding of the current marketl Maintain a good relationship with our preferred contracted suppliersl Keep current data up-to-date TRAVEL CONSULTANT REQUIREMENTS AND QUALIFICATIONSl Certificate / Diploma in Travel and Tourisml Minimum one year working experience as a Travel Consultant l Proficient in English : Read/Write/Speakl Good Data Capturing Skillsl Proficient in Microsoft Word / Excel / Power Pointl Good Telephone Etiquette and Communication skillsl Good organization and time-management skillsl Good sales, presentation skillsl Customer orientedl Ability to work fast and accurately for quick turnaround responsel Ability to work under pressure Please send your CV to email : info@vikeatravel.co.zaApplication Deadline : 10th May 2024Remuneration to be discussed in interview
3d
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MAINTENANCE
MANAGER The purpose
of the position is to ensure that the property is maintained and kept in a
pristine condition by performing general repairs and maintenance and overseeing
maintenance staff. Minimum
Experience and Qualification Required: 3-5 years’ experience in a 5-star hotel
or similar environmentManagerial experience in MaintenanceExperience in planning and executing
maintenance operations.Computer
literacy Solid understanding of technical aspects
of electrical, plumbing, carpentry and HVAC systemsMust be motivated,
enthusiastic, and energetic.Must be a team player, with a
positive attitude.Must be willing to work
shiftsMust be able to work under pressure. Key Performance Objectives:·
Ownership of
all maintenance challenges pertaining to plumbing, electrical and general
maintenance·
Develop
maintenance procedures and ensure implementation thereof.·
Inspecting
facilities and identify resolution to challenges.·
Regular
maintenance of refrigerators and air conditioners·
Responsible
for all general equipment, services, and external contractors·
Maintain an
effective and efficient relationship with external service providers and
contractors.·
Purchase and
maintain stock levels for required daily maintenance, and
·
Manage
maintenance budgetIf you meet minimum requirements, we would love to hear from you!!Send your CV to:apply@hirangaconsulting.co.uk
3d
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We are looking for a young but experienced and driven maintenance management assistant. Must be willing to work long hours as we are in the tourism industry. The candidate must be technically and mechanically experienced and understand general farm work and maintenance. Must be able to work under pressure and assist in supervising staff. Must be able to independentlyPleasant, friendly and neat demeanor as part of the position will involve guest interaction and hosting.Preference will be given to a person with game farm and guiding experience although that will not be a determining factor. Preferably single person and preferably living in Bonnievale area as accommodation can not be provided on the reservePlease do not apply if you dont have the necessary experience as stipulated.Please send CV with salary expectation to lientjie@melozhori.co.za
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2y
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Head of ReservationsSalary: Market Related, Permanent Purpose of Position: Complement Recruitment are recruiting for a Head of Reservations based in either Johannesburg, Gauteng or Cape Town Western Cape. The purpose of this position is to drive high quality level services within the Reservations Team and is specifically accountable for the performance and leadership of the Reservations Team. This is a permanent position, 5 Star Hospitality experience essential. Apply Directly for this Job by clicking here - https://bit.ly/3LkgmiK Minimum Requirements Qualifications And Skills Matric; Tertiary qualification in Travel and Tourism or relevantMinimum of 5-7 years of experience in leading and managing Reservations TeamKnowledge of TourplanProven Leadership and Management SkillsExcellent written and verbal communication skillsStrong organizational and time-management skills. The purpose of this position is to drive high quality level services within the Reservations team. The incumbent is specifically accountable for the performance and leadership of the Reservations Team. Key Areas of ResponsibilityFocusing on Service levels with attention to detail and accuracy, timeous feedback etcProblem solving and communicating with Tour OperatorWorking very closely with all Team members in ReservationsImplementing new systems / processes within reservations to continuously improve business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology.Managing of the Reservations budget and ensuring that this is effectively implemented and managed.Plan and support the development of individuals skills and abilities through coaching and other interventions so that they can fulfil current or future job/role responsibilities more effectively.Foster a culture of leadership at all levels, promoting collaboration, continuous learning, and an inclusive environment.Integration of systems between Reservations, Finance and Operations ensuring the flow of information is correct for ease of information flowing to Camps etc.Managing the business reports which is generated from Tour PlanEnsuring all systems are fully operational e.g. Emergency weekend cell phoneDeveloping reports to administer and grow the business for conversions from provisionals to confirmedEnsuring that we maximise our capacity of selling and ensuring limited dead beds are createdEnsuring timeous feedback to operators with quick turnarounds, attention to detail etcAd hoc duties as requested. Find Us on Social Media
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4d
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Lodge Manager
Location: Okavango Delta, Botswana
This business is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single employee makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason, we choose individuals very carefully – they are the strength and the future of this business.
The ideal person/couple would be held in high regard within the tourism industry, they would have a lot of experience in running a 5-star property in a remote area independently, with a good general understanding of lodge operations, finance, and staff management. The couple or individuals should be passionate about hospitality, and have a keen interest in sustainability, conservation and community development.
KEY RESPONSIBILITIES
Relationship building – with – staff, guests, governmental departments, the community, the industry (agents and other lodges)Corporate Social Responsibility – working with the Africa Foundation in community developmentBusiness efficiencies – cost control, local produce, quality of productHR structure – maintaining and enhancing – understanding and adherenceProduct development on guest experience – lodge, food, game experience, all guest touch pointsEngaging – with the people, the culture, the work style, the expectationRegular assessment of the functionality, efficiency and strength of all operational equipment, vehicles, generators and buildingsSustainability – Analyzing the impact Sustainability has on our business and improving itReducing our Carbon FootprintManagement of ResourcesFinancial Management – Providing an oversight role of the lodge financeForecasting – Budget forecasting and ensuring the finance aspect of the lodge keep up with the ever changing business environmentTraining Development – Providing the needed to the team to ensure they are up to speed with the desired service standardsNew concepts and Creative Ideas – Keep abreast with the latest trends of service deliveryHealth and Safety at the workplaceDevelopment of a superior workforcePlan staffing levelsWork with Human Resources staff to recruit, interview, select, hire, and employ an appropriate, right number and quality of employeeshttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTE4NDk5OTU0P3NvdXJjZT1ndW10cmVl&jid=1057610&xid=4118499954
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A leading BPO (Business Process Outsourcer), is seeking German speaking Customer Service Agents to join their new UK airline division. This international company has offices across the globe, including in Germany, UK, France, Netherlands, Belgium and more. Their exclusive European airline client offers easy and affordable travel for its international clientele. Their vibrant and passionate staff provide first class service and support via telephone and email.
Come and join the team to benefit from the following:
Medical aidShift allowanceIncentivesSubsidised TransportA young and vibrant work environmentExposure to international clienteleTraining and great growth potential within the company
You should have a passion for assisting people and be able to handle internationally based clients in a professional and friendly manner. In addition, you require the following:
Qualifications and experience:
Matric or High School equivalentPrevious customer service experienceInbound Call Centre experience advantageousPrevious travel or tourism industry experience advantageous
Competencies:
Excellent language skills in German (mother tongue) and EnglishExceptional communication skillsComputer literate in MS Office packageExceptional service and support orientationClear criminal and credit recordAbility to work shifts: Monday - Sunday
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTk2Mjk4ODE3P3NvdXJjZT1ndW10cmVl&jid=1156162&xid=4196298817
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