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Stainless Steel company based in Umbilo seeks to employ an accounts administrator with min of at least 1 year experience. Pastel experience is required.Duties include but are not limited to:- Switchboard operator- Generate invoices- Generate credit and return notes- Handling of all daily cash transactions - General Filing - Capturing and closing of delivery note books / customer and supplier return books- Capturing cash book transactions (Petty cash and Safebox)- Data Capturing- Purchasing of office consumable and stationery- Basic office administration (memo's, letters, emails etc)- Adhoc office dutiesShould you meet the requirements, please forward your CV to hr@harkus.co.za
9h
Umbilo
Results for office jobs in Jobs in Durban
1
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Seeking Insurance Sales Representatives for contract
positions in Berea, Durban for short-term insurance.
Must have Matric certificate, South African ID
and a working smart phone!
Duties and Responsibilities:
- Marketing and Sales of insurance products directly to
clients
- Must have Customer centric approach
- Must have a bubbly yet professional personality - this is
customer facing role
Desired Experience, Qualifications and Requirements:
- Matric or NQF Level certificate (Minimum 50% pass)
- Working smart phone
- Must be residing in or around Durban
- Previous face to face sales experience will be an
advantage
Remuneration:
- Payments are strictly commission based
- Guaranteed weekly payments
- Bonuses and Incentives for the best performing agents
- Commission structure to be fully explained to candidates
on the 2nd
Interview
Send copies of CV, ID and Matric to
pinetown@globaldirect.co.za or share on WhatsApp: 061 590 0638 or call office during office hours on 031- 100 1147
8h
SavedSave
Stainless Steel company based in Umbilo seeks to employ an accounts administrator with min of at least 1 year experience. Pastel experience is required.Duties include but are not limited to:- Switchboard operator- Generate invoices- Generate credit and return notes- Handling of all daily cash transactions - General Filing - Capturing and closing of delivery note books / customer and supplier return books- Capturing cash book transactions (Petty cash and Safebox)- Data Capturing- Purchasing of office consumable and stationery- Basic office administration (memo's, letters, emails etc)- Adhoc office dutiesShould you meet the requirements, please forward your CV to hr@harkus.co.za
9h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the le...Job Reference #: 202651
3d
1
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experience ...Job Reference #: 202639
3d
1
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Take your career to new heights,
SUMMARY:
The Admin Assistant will assist in all general Admin tasks.
JOB DESCRIPTION:
Position: Admin Assistant
Location: Morningside, Durban area
Salary: R12,000pm plus benefits
Admin Assistant Position
Are you immediately available for the administration job with your strong administrative skills to take on a full-time position.
This role will be supporting the general operations and projects required in a professional and efficient manner. We need your vibrant personality, excellent command of the English language.
REQUIREMENTS
• Matric, relevant qualifications advantageous
• Computer literate – Word, Excel & Outlook
• Strong process understanding of administrative work relevant processes
• Multi-tasking and Time Management skills
• Good English knowledge with strong communication skills
• Team player
• Ability to work with a wide cross section of people
Closing Statement:
• Correspondence will be with shortlisted candidates only.
• Please send up-to-date CV to: james@vacancyscout.co.za
If you do not hear from us within 2 weeks, unfortunately your application has not been successful.Salary: R12000Job Reference #: Admin3758
15h
1
Job Summary Assist with office administration. Keep all personnel / HR administration and files up to date, support and advise management or staff members about HR related requests. Responsibilities Ensure that a record of all inductions on new personnel is carried out by the relevant departments, in order to ensure that they are effective in their appointed positions Liaise with the SHEQ representative and monitor injuries on duty Assist HR Administrator in the processing of all WCA claims, ensure that the cycle is completed, and the company has submitted all documentation in order for claims to be finalized (SHEQ representative) Ensure that the personnel filing system and all other HR records are maintained and updated as per the company standard Ensure that all documentation for new employees is completed correctly, and handed to HR Administrator and HR Manager for processing on Pastel by the specified deadline date and filed accordingly Process and manage the leave applications and records of all personnel and ensure that the information is sent to payroll at the appointed time each month Provide administrative support to the HR Manager and National HR Manager Assist and resolve payroll queries in conjunction with line managers and HR Administrator Attend to confirmation of employment enquiries in line with the Protection of Personal Information Act Absconding procedure: ensure that the spreadsheet is kept updated and that correct procedures are followed to contact staff Foreign nationals: update and manage the permit record spreadsheet and ensure that the correct procedures are followed with regards to the renewal of permits as well as failure to renew permits (report to the HR Manager monthly and communicate to all Contract Managers 2 months prior the expiration of a permit) Any other admin duties that may be required for the efficient running of the HR department Provide advice and support to all staff, management and Supervisors on HR related queries and issues Ensure that staff and line management are aware of the company values and that these values are incorporated into the day-to-day operations of the company Ensure that the company values are upheld and report any discrepancy where the values are not adhered to Schedule disciplinary hearings Manage all documentation with regards to the filing and record keeping of notifications and outcomes of disciplinary hearings Scheduling of all meetings relating to the HR function Ensuring that the meeting agendas are sent out to the relevant people in time and that agenda points are compiled as part of the meeting agenda Taking of minutes during all meetings and ensure that minutes are circulated within the attendees Contact the relevant parties to ensure that everyone has knowledge of meetings arranged Assist with all the meetings, boardroom bookings and making sure the equipment is rea
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY1MjIzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243245&xid=1108_65223
2y
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Thekwini TVET College invites suitably qualified and experienced individuals to apply for the following permanent posts based in Durban:
*SENIOR LECTURER: CIVIL ENGINEERING (PL2) X1*
*PERMANENT*
*CAMPUS: MELBOURNE *
* REF: MEL 01/03/2022*
* NOTCH: R353 979.00 PA*
* Matric certificate or equivalent
* A relevant recognized tertiary qualification in Civil Engineering (REQV 13)
* Teaching qualification in secondary/higher school
* Valid SACE registration
* Minimum of three (3) years lecturing experience at a TVET College
* Sound civil engineering subjects knowledge and work-related applications
* Computer literacy (Ms Office)
* Knowledge of examination and assessment policies
* Knowledge of the CAP and Coltech systems
* Leadership and management skills, good communication skills and interpersonal skills, passion for learning and teaching as well as good record keeping and administrative skills
* Ability to plan ahead and apply good time management skills
* Problem solving skills
* Organization skills to ensure effective quality teaching and learning
* Be able to make decisions on operational matters and implementation
* Driver’s licence
* Be a subject advisor
* Facilitate subject allocation and time tabling
* Supervise lecturers in the campus and manage their performance in terms of IQMS
* Coordinate assessment and moderation in the campus
* Develop strategies to enhance student performance and good results
* Monitor and manage student attendance and upload attendance
* Manage and supervise assessment and examination process in the section including timeous marking and moderation of question papers, preparation of ISAT and ICASS activities
* Monitor Lecturer performance
* Conduct classroom visits
* Advise campus management regarding the allocation of work amongst staff
* Maintain a comprehensive and up to date record of staff
* Ensure POA’s and POE’s are done timeously
* Monitor teaching and learning through LMS
* Enhance administration efficiency within the campus and college
* Member of campus management team and relevant committees
* Coordinate Health, Safety and wellness programmes on campus
* Assist with daily running of the campus.
*CLOSING DATE: TUESDAY, 25 March 2022,*
*TO BE INCLUDED IN THE APPLICATION:*
* Applications must be submitted on the prescribed Z83 (obtainable from any Public Service Department or on the internet at ((www.gov.za/document)(http://www.gov.za/document)), which must be completed in full, originally signed and dated by the applicant
* Applications must be accompanied by a covering letter clearly indicating experience in the post applying for, a detailed Curriculum Vitae *indicating subjects and level(s) taught*
* Copies of Qualifications and *Academic Record indicating subjects passed*, Identity Document, Valid SACE Registration and Drivers Licence (where applicable)
* A copy of the SAQA certificate of verification of
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NjU2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190033&xid=1555_25656
2y
1
Thekwini TVET College invites suitably qualified and experienced officials to apply for the following contract post:
*HEAD OF DIVISION: ENGINEERING STUDIES (PL3) X1*
*PERMANENT*
*CAMPUS: SPRINGFIELD *
*REF: SPR 04/03/2022*
*NOTCH: R421 473.00 PA*
* Matric certificate or equivalent
* A recognized tertiary qualification in Mechanical Engineering (REQV 13)
* Teaching qualification in secondary/higher
* Valid SACE registration
* Minimum of three (3) years teaching/lecturing experience at a TVET College
* Minimum two (2) years’ management experience in a TVET College
* Sound engineering subjects knowledge and work-related applications
* Computer literacy (Ms Office)
* Knowledge of examination and assessment policies
* Knowledge of the CAP and Coltech systems
* Leadership and management skills, good communication skills and interpersonal skills, passion for learning and teaching as well as good record keeping and administrative skills
* Ability to plan ahead and apply good time management skills
* Problem solving skills
* Organization skills to ensure effective quality teaching and learning
* Be able to make decisions on operational matters and implementation
* Driver’s licence
* Deputize the Campus Manager in managing the campus and promoting the education of students in a proper manner
* Maintain a total awareness of the administrative procedures across the entire range of campus activities and functions
* Engage in class teaching as per workload of the relevant post and campus needs
* Monitor and advise on curriculum delivery of programmes offered in the Campus
* Review PQM regularly
* Monitor teaching and learning through LMS
* Manage and supervise enrolment , assessment and examination processes
* ISAT and ICASS coordination
* Generate staff and student report of attendance and performance
* Assist the Campus in overseeing student welfare
* Guide and supervise the work and performance of staff
* Compile report to the Campus Manager
* Manage and facilitate student work based experience and lecturer workplace integrated learning.
*CLOSING DATE: FRIDAY, 25 March 2022,*
*TO BE INCLUDED IN THE APPLICATION:*
* Applications must be submitted on the prescribed Z83 (obtainable from any Public Service Department or on the internet at ((www.gov.za/document)(http://www.gov.za/document)), which must be completed in full, originally signed and dated by the applicant
* Applications must be accompanied by a covering letter clearly indicating experience in the post applying for, a detailed Curriculum Vitae *indicating subjects and level(s) taught*
* Copies of Qualifications and *Academic Record indicating subjects passed*, Identity Document, Valid SACE registration and Drivers Licence (where applicable)
* A copy of the SAQA certificate of verification of qualifications must be attached for all foreign qualifications
* Assist with daily running of the campus
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NzMyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190076&xid=1555_25732
2y
1
CORE PURPOSE OF THE JOB The Retail Strategy Manager will oversee strategic retail initiatives that will support the development of growth plans and profitability goals within the Company. Responsible for conceptualising retail marketing ideas, making evaluative judgements and developing creative concepts for client. Responsible for enhancing the strategic partnership with key client by delivering relevant actionable insights, and strategic leadership.· Developing a shopper marketing strategy for client based on shopper insights.· Tailoring shopper marketing campaigns according to insights from consumers.· Overseeing beginning to end multi-channel shopper marketing campaigns.· Developing point of sale for use in store· Project management of various marketing campaigns.· Delivering activation plans that span the entire shopper journey.· Tracking and reporting results of various in store marketing campaigns.· Managing brand budgets and maximising return on investment.REQUIREMENTS Degree or diploma equivalent in Marketing ESSENTIALMinimum 5-10 years experience in MarketingA background in Project Management and Marketing Management would be advantageous.SA Citizens onlyMust be Criminal ClearMust reside in Durban or be willing to relocateExperience Must have assumed a leadership role within a Creative Department/Agency.Ideally should come from an advertising or marketing backgroundThe candidate should have significant creative design experience as well as considerable knowledge of the retail market.Has experience relative to conducting creative pitches to customers.Behaviours, Knowledge, Skills and Attributes Must be an exceptional thinker and visionary in thoughtExcellent design skills, including typography, layout, colour and conceptualStrong communication, inter-personal, leadership skillsA keen understanding of people, management processes, and customers needsMust be customer focused and flexible with good relationship-building skillsWork with multiple projects under strict deadlinesCandidate must be creative, imaginative, persistent, and able to communicate their ideas in writing, visually, and verbally.Must be well-read, open to new ideas and influences and quick to react to changing trends.Good business sense and sales ability with strong presentation skills.Great collaborative skills, rigorous analytical skills and strong creative driveTechnical skills Strong technical ability in conceptual and structural designAbility to develop project plans, schedules, work breakdown structures and to lead and coordinate projects.Skilled in organizing resources and establishing priorities.Familiar with Apple Mac and Microsoft Office
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg0MTkyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214607&xid=1109_84192
2y
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SavedSave
Our client in Morningside Durban is looking for a BI Developer who can design, program, document and support database projects in support of the business’s day-to-day operations. This position will support the business units, and ensure process improvement and promotion of new tools and techniques.
Essential Duties and Responsibilities:
* Design, develop, document, analyse, create, test, modify and support ETL packages in SSIS for example but not limited to the design and program of SSIS packages to maintain different reporting tables and interfaces to and from external systems
* Perform complex data transfers, interfaces, and conversions
* Ability to assess the complex data and systems of the business and be able to design solutions in support of these systems
* Provide support to business functions
* Participate in data management and auditing, querying advance data for analysis and identification of anomalies
* Provide input for the establishment of system policies and procedures, standards and schedules
Skills and Experience:
* Minimum of 3 years’ experience as a BI Developer using one of the popular BI tools e.g. Qlik Sense, PowerBI, Tableau etc.
* Significant proficiency with SQL and writing queries against complex database structures.
* Experience in T-SQL and SSIS development
* Experience in data warehousing, data analysis and data modelling
* Must be organized to effectively manage multiple projects and shifting priorities
* Maintain confidentiality as required and appropriate
* Must feel comfortable dealing with clients’ face to face.
* Must be able to work as part of a team.
* Experience using SQL Server and SSRS for Business Intelligence
* Exposure to the following:
* Microsoft Development Technologies
* SQL Server
* Integration Services (SSIS)
* Reporting Services (SSRS)
* Analysis Services (SSAS)
* Visual Studio
* Microsoft Desktop Technologies
* Office
* PowerBI
Please send your CV to (recruitment@recruitech.co.za)(mailto:recruitment@recruitech.co.za) or for more information, contact us on 087 151 1526 (VoIP) or 031 566 6418.
In sending your CV, you confirm that you have read and understood our POPI Policy found on our website (www.recruitech.co.za)(http://www.recruitech.co.za). Should you be unsuccessful for this particular position, you have no objection to us retaining your personal information in our database which you confirm is true, correct and up to date. Should a suitable opportunity arise we will contact you and request your permission to submit your information.
Cost to company.
Skills and Experience:
* Minimum of 3 years’ experience as a BI Developer using one of the popular BI tools e.g. Qlik Sense, PowerBI, Tableau etc.
* Significant proficiency with SQL and writing queries against complex database structures.
* Experience in T-SQL and SSIS development
* Experience in data w
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NDM2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189901&xid=1555_25436
2y
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Half Day Pharmacy Manager Minimum qualification required for this position:Bachelor of Pharmacy DegreeMinimum experience required for this position:1-2 Years’ Experience working in a dispensary. Generating reports off medemass and Excel reports highly advantageousUnderstanding of the Pharmacy Council of SouthAfrica dispensing rules and regulations Stock Control is Vital for this position Competencies required achieving the core KPA’s:Behavioural attributes:Attention to detailCustomer focusIntegrityManaging work, time & resourcesCommunication & interpersonal skillsQuality orientationStress Tolerance Technical skillsComputer LiteracyMS Office SuiteElectronic patient management system (Medemass)Microsoft Excel essentialReport writing skills KnowledgeUnderstanding of the Pharmacy Council of SouthAfrica dispensing rules and regulations Fluency in English requiredFluency in isiZulu would be an advantage Application Info: Salary is based on Qualification and Experience and will be discussed inthe interview processPlease read add carefully to see if you meet the criteria above.Short-Listed Candidates will be contacted.No Phone Calls will be accepted, strictly email applications only for Applications:Email applications to:WHO-Recruitment@toyota.co.zahmahmud@toyota.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUwMjM2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189680&xid=1266_50236
2y
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Branch Manager Pest Control Officer - Durban A company in Durban in the pest control, hygiene and fumigation industry has a vacancy for a Branch Manager (must be a registered Pest Control Officer).JOB FUNCTIONTo manage all operational activities of the branch including promoting the sales of pest control, hygiene and fumigation servicesQUALIFICATIONS/EXPERIENCE• Grade 12• At least 1-2 years’ experience as a branch manager in the pest control, hygiene and fumigation services industry• At least 3 – 5 years’ experience as a sales rep in the pest control, hygiene and fumigation services industry• Must have a PCO registration with Fumigation listed on their certificate. (Pest Control Officer, registered with the Department of Agriculture with permission to do fumigations)DUTIES & RESPONSIBILITIES INCLUDE:• Manage the day to day activities of the branch• Manage the call activity reporting weekly• Manage the Sales Reporting weekly• Manage monthly call reporting measurement• Manage monthly sales reporting measurement• Weekly reporting / feedback to Sales Reps - Call Reports and Sales Reports• Manage Sales Targets• Manage Call Activity Targets• Training of sales team where need be• In market meetings with Sales Reps / site surveys /Tender meetings, briefings• Assist Sales Team with identifying target markets• Assist Sales team with CRM ( Customer Relations Management) especially customer retention• Manage relationships with Top Key Accounts in conjunction with Sales Reps• Identify Group based sales opportunities / cross selling opportunities• Hold Sales Meeting with team feedback and strategy• Prepare Monthly Sales Reports for Head Office• Share Monthly Sales Tracking reports with Head Office• Supply Financial Manager(head Office) with Monthly sales for Auditing of Commission payable• Supply report of achieved Incentive Targets for payment to Financial Manager• Support admin staff with Debtors collections when necessary• Support Sales Reps with resolving customer complaints when need beSalary is market related.Apply with CV in MS Word, stating current salary and availability.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUwMzE4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189756&xid=1266_50318
2y
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Lead Learning Designer (JB1616)DurbanMarket RelatedManagement of the Programme Development unit at Head office. To ensure that new academic programmes, which are of high demand within a specific target market is designed and study guides are developer across all higher education brands.Main Purpose of the Job:It is the duty of the manager of the Programme Development unit to manage their team with effective leadership, mentorship and correct development processes for new qualifications and short learning programmes for all higher education brands.The manager will ensure that all project management procedures are followed correctly with proper planning, coordination and control of all production, evaluation and distribution officers and external independent contractors and companies that create content for the brand.Educational Requirements:Minimum 4 years working experience within the field of Tertiary EducationWorking experience in teaching and learning/academic administration/project management/short learning programmesExperience in programme planning/curriculum design and management of academic contents for higher education institutionsHonours Degree of recognize equivalentExperience in assessment of plagiarismDemonstrated experience developing online and hard copy study materials to meet design requirementsProject management skillsExperience of workflow processes and policiesExperience in working with academics in Higher education environmentDuties and Responsibilities:Project management of the design and development of all new higher education programmes and or short learning programmes through the group, with working in collaboration with brand staff members.Provide academic support, guidance and leadership to the Programme development unit and management of all programme projectsAssist in the recruitment, select, and work in collaboration with subject matter experts and content creation companies as authors, moderators, editors, and curriculum designers for the development of learning materialsIntegrate principles of teaching and learning to guide the development of highly engaging and effective online modulesTo ensure that content is created and aligned to the institutional templates and policies and implement strategies to develop appropriate online content for existing (face to face/Contact)Generate feedback from academics on the efficacy and suitability of academic material.Research and benchmarking on existing and new academic programmesManage the QA process of new programme design and development and coordinate the various stages in the creation of academic material
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcwNTg3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1178635&xid=1109_70587
2y
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Legal Advisor (JB1459) Pinetown, Durban Market Related Salary Kontak Recruitment is currently sourcing and recruiting for a Legal Advisor vacancy based in Pinetown, Durban, KZN. The Legal Advisor is responsible for ensuring and maintaining legal and regulatory requirements of the company in respect of all commercial matters, corporate law, companys act, and fulfilment of the companys regulatory requirements. The Legal Advisor is responsible for drafting and vetting of contracts from inception, providing well-reasoned legal opinions, responsible and sustainable researched and well thought processing. Responsible for assisting the Board and its Committees to facilitate business and ensuring corporate compliance in terms of the Companies Act and relevant legislative requirements. Train and support the Directors, Executive Committee Members, and other relevant stakeholders by providing advice and support to key stakeholders with regards to the relevant statutory governanceRequirements of the Legal Advisor: Relevant qualification and LLB (A Business qualification will be advantageous)Minimum 8-10 years of post-admission as a currently admitted attorney.Excellent knowledge of all relevant Acts and legislationMust be an admitted Attorney or Advocate of the High Court in South AfricaBroad level of legal experience particularly in South African company law with a corporate commercial environment, is a requirement.Planning and organizing competenciesMeticulous attention to detail.Excellent communication skills especially verbal and written English.Certify in the integrated report whether the organisation has filed required returns and notice in terms of the Company Act, and whether all such returns and notices appear to be true, correct and up to date.Ability to function in a highly pressurized environment.Proactively build and develop internal and external networks.Portrays professional image of self and role.Strong commercial contract drafting skills.Fully proficient in MS Office and Adobe SuiteCompany Secretarial and Compliance Manage and maintain the statutory records for the Group.Proactively research and advise on the impact of relevant legislation on the business and possible impact on the business.Review and recommend payments to relevant service providers.Maintain statutory registers and records.Attend to any ad hoc requests by the Company Secretary.Legal Advise on, draft and/or review legal agreements for the Group.Conduct contract negotiations with customers, vendors and other third parties.Apply for, protect, and maintain the Intellectual Property and Trademark rights of the Group.Coordinate and advise on all legal matters.Identify and minimise legal risks throughout the Group in conjunction with the Risk Management Team that you will establish and maintain to ensure effective and appropriate verbal and written commun
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY5MjQ3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1174812&xid=1109_69247
2y
1
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We are seeking a candidate that can overachieve goals and targets set out by the company. As a sales agent, you will be responsible for contacting prospective customers. The successful candidate will be a representation of the company making sure quality standards and principles are being always adhered to.This role will attract a self-motivated and resilient individual with the ability to operate independently where required, who will also hold a confident telephone manner. You will be a team player who is flexible to meet the needs of the business as well as willingness to share information and knowledge with your colleagues.Essential Requirements:Excellent communication skills, both written and verbalWell organised, honest, and reliableCan work under pressureExcellent Customer Service skillsSelf-motivated and resilientBenefits:Growth into a leadership roleUncapped commissionSafe parkingMotivated and exciting office environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzYwODc1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1138845&xid=1109_60875
2y
1
Duties Manage the implementation of the Divisions strategic and operational plans, policies and proceduresManage projectsManage stakeholders and customerProvide input and manage the Divisions annual budget.Direct and control the Key Performance indicators and outcomes of personnel and processes within the department Minimum Requirements Bachelors Degree in Property Management orMinimum five (5) years experience at Management level within property management / developmentExperience in managing tenantsComputer Literacy (MS office: Word, PowerPoint, Excel)Sound knowledge of Property management processes and trendsUnderstanding of Legislation governing the property management industry
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzUxNDg1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188986&xid=1108_51485
2y
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Hindi Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experienc...Job Reference #: 202641
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202438
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Arabic Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Arabic and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experie...Job Reference #: 202648
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Nepali Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Nepali and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experie...Job Reference #: 202645
3d
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