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Results for data capturer in Jobs in Cape Town
1
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HR Coordinator – Retail Head Office
Position Purpose
Reporting to the HR Director, the HR Coordinator supports and coordinates recruitment and onboarding activities, assists in the administration of training, acts as HR contact for the workforce of the Company, and is responsible for maintaining detailed employee data and records in compliance with government and internal reporting standards. The HR Coordinator will own all HR online tools and be accountable for their effectiveness and ongoing development.
Key Responsibilities
Human Resources
• Coordinate recruitment support activities including drafting job postings, posting opportunities on internal and external recruitment sites, screening CVs, and liaising with candidates as well as with agencies;
• Ensure all of the online tools are managed adequately and kept up to date with the latest information/software;
• Ensure all online tools functionalities are made available to new joiners and that training on such tools is conducted as part of the employment induction process;
• Administration of all new joiner onboarding via the online tools (TalentLMS, Cornerstone, Rewarded, SAGE);
• Address payroll-related queries
• Administer and report on SAGE reports (annual leave, salary, headcount, compensation documents)
• Respond to solicited and unsolicited employment inquiries
• Draft and maintain job descriptions
• Coordinate on-boarding activities for new joiners
• Assist in the development of training and development measures;
• Sign up and maintain employees on the Companys Discovery healthcare plan
• Administer the Companys car fleet including incident management
• Coordinate the completion of organization charts
• Assist in the drafting, management, and administration of policies, programs, and guidelines
• Participate in and drive culture-related initiatives in collaboration with the culture committee
• Support the HR Director in any ad-hoc HR-related issues and participate in special projects as required
Health and Safety
• Responsible for the administration and capturing of safety and compliance checks on facilities (Head Office, Retail boutiques);
• Manage compliance fulfillment and ensure that all regulatory documentation is captured within SAGE and is regularly maintained;
• Ensure that actionable items as outcomes of the risk assessments are processed and recorded;
• Act as a resource to facilitate wellness events, toolbox talks, and office health and safety initiatives (participate as a fire and safety marshal);
• Facilitate and support any training plans, and material produced for distribution and ensure that stakeholders are informed of any changes as and when required;
• Support the H&S responsible for Retail and Head Office by implementing any regulatory and/or OHS Act requirements, including but limited to:
o Purchasing equipment
o Managing suppliers onsite
o Conducting due diligence checks
o Capturing information within the SAGE system
o Managing the administration related to all reporting requirements.
Personal Characteristics
• Excellent interpersonal and communication skills – able to influence and communicate clearly at all levels, and across all departments;
• Proactive attitude and ability to identify project opportunities, propose them, and complete them;
• A methodical and structured approach to tasks;
• Able to set priorities and clear targets;
• Have a client services approach;
• High sensitivity to the confidential nature of the work; and
• Able to grow with the level of responsibilities and with the size and structure of the business.
Requirements:
• Tertiary Education degree or currently studying towards (in pursuit of a Human Resources designation is preferred)
• A minimum of two years of working experience, preferably in a multinational FMCG or Retail environment
• Advanced knowledge of Word, Excel, PowerPoint, and Visio
• Understanding of relevant HR legislation and best practices.
• A high caliber of professional interpersonal skills, with excellent analytical, conceptual, and communication skills (both oral and written)
• Performance-driven, tenacious and goal-orientated
• Strong communication and internal-influencing skills
• Able to set priorities and clear targets
• Well-organized and ideally with project management experience
• Capable of managing numerous projects at once in a high-paced environment
• A high degree of flexibility; and
• Able to grow with the level of responsibilities and with the size and structure of the business.
Salary: RBasic with benefits Consultant Name: Marlene Smith
5mo
1
SavedSave
HR Coordinator – Retail Head Office
Position Purpose
Reporting to the HR Director, the HR Coordinator supports and coordinates recruitment and onboarding activities, assists in the administration of training, acts as HR contact for the workforce of the Company, and is responsible for maintaining detailed employee data and records in compliance with government and internal reporting standards. The HR Coordinator will own all HR online tools and be accountable for their effectiveness and ongoing development.
Key Responsibilities
Human Resources
• Coordinate recruitment support activities including drafting job postings, posting opportunities on internal and external recruitment sites, screening CVs, and liaising with candidates as well as with agencies;
• Ensure all of the online tools are managed adequately and kept up to date with the latest information/software;
• Ensure all online tools functionalities are made available to new joiners and that training on such tools is conducted as part of the employment induction process;
• Administration of all new joiner onboarding via the online tools (TalentLMS, Cornerstone, Rewarded, SAGE);
• Address payroll-related queries
• Administer and report on SAGE reports (annual leave, salary, headcount, compensation documents)
• Respond to solicited and unsolicited employment inquiries
• Draft and maintain job descriptions
• Coordinate on-boarding activities for new joiners
• Assist in the development of training and development measures;
• Sign up and maintain employees on the Companys Discovery healthcare plan
• Administer the Companys car fleet including incident management
• Coordinate the completion of organization charts
• Assist in the drafting, management, and administration of policies, programs, and guidelines
• Participate in and drive culture-related initiatives in collaboration with the culture committee
• Support the HR Director in any ad-hoc HR-related issues and participate in special projects as required
Health and Safety
• Responsible for the administration and capturing of safety and compliance checks on facilities (Head Office, Retail boutiques);
• Manage compliance fulfillment and ensure that all regulatory documentation is captured within SAGE and is regularly maintained;
• Ensure that actionable items as outcomes of the risk assessments are processed and recorded;
• Act as a resource to facilitate wellness events, toolbox talks, and office health and safety initiatives (participate as a fire and safety marshal);
• Facilitate and support any training plans, and material produced for distribution and ensure that stakeholders are informed of any changes as and when required;
• Support the H&S responsible for Retail and Head Office by implementing any regulatory and/or OHS Act requirements, including but limited to:
o Purchasing equipment
o Managing suppliers onsite
o Conducting due diligence checks
o Capturing information within the SAGE system
o Managing the administration related to all reporting requirements.
Personal Characteristics
• Excellent interpersonal and communication skills – able to influence and communicate clearly at all levels, and across all departments;
• Proactive attitude and ability to identify project opportunities, propose them, and complete them;
• A methodical and structured approach to tasks;
• Able to set priorities and clear targets;
• Have a client services approach;
• High sensitivity to the confidential nature of the work; and
• Able to grow with the level of responsibilities and with the size and structure of the business.
Requirements:
• Tertiary Education degree or currently studying towards (in pursuit of a Human Resources designation is preferred)
• A minimum of two years of working experience, preferably in a multinational FMCG or Retail environment
• Advanced knowledge of Word, Excel, PowerPoint, and Visio
• Understanding of relevant HR legislation and best practices.
• A high caliber of professional interpersonal skills, with excellent analytical, conceptual, and communication skills (both oral and written)
• Performance-driven, tenacious and goal-orientated
• Strong communication and internal-influencing skills
• Able to set priorities and clear targets
• Well-organized and ideally with project management experience
• Capable of managing numerous projects at once in a high-paced environment
• A high degree of flexibility; and
• Able to grow with the level of responsibilities and with the size and structure of the business.
Salary: RBasic with benefits Consultant Name: Marlene Smith
5mo
1
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JOB PURPOSE -The purpose of the job function is to establish all necessary geotechnical parameters required, to determine if a identified mineral reserve / resource area can be mined by the companies actual mining systems in an economical manner.-Engineer, in conjunction with the technical team, production enhancing methods on the actual seabed crawler system which can increase the hourly mining rate output.-Engineer’, in conjunction with the technical team, a crawler excavation system which can be used in mineral reserve areas where the actual geotechnical soil conditions are adverse to the actual mining system and require an additional mechanical cutting and loosening device to enhance the excavation / mining process.Managing the geotechnical department and supervising the geotechnical assistants.DUTIES AND RESPONSIBILITIES SHALL BE BUT NOT LIMITED TO THE FOLLOWING: Lab Analysis: Submit samples to geotechnical laboratories (Geoscience labs, Rock labs, etc.)If possible, perform one or two samples with laboratory to check results and confirm QA/QC of labAble to perform geotechnical laboratory testing, i.e. particle size analysis (fine sediments), oedometer, direct shear and triaxial shear, plastic and liquid limit (Atterberg tests), unconfined compressive strength (UCS) with absorption, point load index strength, rock petrography, and CT-scanning (voids and permeability)Sampling vessel: and other exploration works Supervise and train assistant geotechnical engineersManage the collection and organization of dataPerform geotechnical tests on clay, rock and sand samples (i.e. IRS and GSI, penetrometer and shear vane on clays, sieving, density, etc.)Data capturing of geotechnical tests and sending information to Head OfficePhotograph sample testing (before and after)Assist, note and discuss geology (based on geotechnical observations) with screen logging geologistsProcess and analyse drill tool trends with inhouse software and send processed information to Head OfficeCreate maps of footwall (types and based on clay shear strength or IRS in the case of rock)Report on any findings regarding adverse stratigraphical conditions, based on observations from drill tool and tool trend findings (short weekly/summary report of important observations - geological and geotechnical related)Create/aid new templates and operating manuals for procedures/testsOffice and Data Management: Analyse data from laboratories and vessel – i.e. QA/QC dataDetermine mechanical specific energies for both sampling and mining vesselsModel and grid processed data through Rockworks, Global Mapper and ArcGIS - geotechnical model of a mining areaConceptualise and determine mining rates based on geology and modelled processed dataReporting (hard copy and soft copy) of processed geotechnical data and update mine geologists with digital data (i.e. gr
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY3NTU0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1245856&xid=1108_67554
2y
1
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Our Client: They are more than a leading global financial markets infrastructure and data group. They are Leaders in data and analytics, risk, collateral and processing solutions, capital formation and trade execution. A company that you want to work at!Job purpose: The job of a Research Analyst in World-Check is one where we appreciate language skills, journalistic approach, and critical thinking aptitude.Our core is to provide search and analysis through reputable sources related to publicly exposed persons (PEP), companies, and institutions.The information collected and analyzed supports our clients align with Know Your Customer (KYC) regulations and reduce financial or reputational risk of a missed investment.SOME OF THE DAILY TASKS YOU WILL PERFORM: Researching reputable media, government, regulatory and law enforcement sources to build and maintain relevant data in Refinitiv applicationsUsing open-source research methods to capture information in the public domainIdentifying regulatory and financial risk such as money laundering, fraud, organized crime, narcotics trafficking, and corruptionBecoming familiar and staying up to date with guidelines and regulations to ensure accuracy and high quality of delivered workCollaboration with globally based teams on shared projectsMay lead and be accountable for straight-forward projects and associated teamsProvides input to the objectives and goals of the departmentResponsible for managing own time and responsibilitiesParticipates in complex projects that affect a Business Unit or regional areaMay train or mentor colleaguesStrategic Planning & Decision Making:Sets priorities to meet deadlines; develops plans to meet short-term objectivesApplies a wide range of policies or standards in straightforward situationsIdentifies and resolves standard technical and operational problemsDecisions involve interpretation of data, planning own work, or refining the methods and techniques to be usedWHAT DO YOU NEED TO BRING? Fluency in Swedish as well as English Papers to be able to work in South Africa or an SA IDAttention to detailResearch and analytical skillsCritical thinking, analytical skills, and attention to detailsOrganization skillsVery good use of Microsoft Office applicationsGood written and verbal communication skillsADDITIONAL DESIRABLE SKILLS: Awareness of the socio-political context of the countries matching your language skillsKnow Your Customer / Anti-Money Laundering / Financial Crime knowledge and experience would be an advantageKnowledge & Skill: Mid-level professional with knowledge in a technical discipline or specializationPosition for a developing professional building experience in their specialist functionGood understanding of roles of relevant functional groups in own areaSuggests process improvement following
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzUyODYwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1194246&xid=1108_52860
2y
1
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Were looking for a Tech Support Team Leader to join our professional team of technical support agents for Vodacom FTTH in Cape Twon CBD.
The objective of this role is to provide guidance and support to the team with regards to setting up, measuring and meeting performance targets.
We are aiming for speed, efficiency, increase in quality service delivery that makes a positive impact on our customers in a collaborative, supportive environment that drives a people-first culture.
Key Competencies & Skills
Drive operational and technological efficiencies within the teamManage daily operations Monitor team performance against target on a day-to-day basis, and implement changes where appropriate Ensure the individual team members service standards are adhered to e.g. meeting and exceeding targets, team productivity, data conversions, talk interactions captured etc.Handle difficult customer complaints or enquiries Drive quality control and ensure corrective actions are taken where requiredManage administrative workloads and outbound projectsProactively encourage high performance Coach low performers within the teamAdhere to all HR policies and procedures Ensure adherence to Health, Safety and Environmental legislature
Qualifications & Experience
MatricAt least 3 years experience in a leadership role, in contact centre Must be technologically savvy Certificate in supervisory management, ideal but not essential Willingness to work shifts Willingness to work Saturdays and overtime, as requiredUnderstanding of IR and HR policies Ability to handle escalations and take ownership
Working Hours
06h00 – 22h00 Monday to Sunday
https://www.ditto.jobs/job/gumtree/3811782397?source=gumtree
17h
1
Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives.
Duties and responsibilities:
Responsible for resolution of customer queries with high professionalism from the moment of escalation in line with given timelines as per SLAUnderstanding and ownership of customer queries and complete management the process to resolve issues escalated.Assist and resolve incidents according processes and procedures.Resolve FTTH issues through effective troubleshooting and configuration.Ensure excellent customer service and effective and efficient problem-solving.Preserve and build relationship with customers and other stakeholders on behalf of the business.Effectively follow up on calls including other key commitments made to clients.Reduce escalated incidents in line with SOPs and policy.Provide exceptional support to the rest of the team inclusive of 2nd line up Field Engineers.Submit reports including progress reports and analysis of information and statistics.Data capture customer info, escalated incidents and the processing of the ticket data
Education and Experience:
MatricEnglish language proficiencyMinimum 1 year inbound technical support experience within a center required Typing speed of minimum 35 wpm
Key Competencies and Skills:
Excellent communication skillsTech support persuasivenesstenaciousnegotiation skillsstress toleranceeffective time management
Salary and rates including allowances, incentives:
R35 per Hour for the first 3 months probation - once deemed competent you will earn a basic salary of R6 000 with an additional R1 000 if you meet your kpis each month. Shift allowance and travelling allowance.
Days & times of work:
The operation is based in the Cape Town CBD and runs on a rotational schedule 06:00 and 22:00 - Monday to Sunday (2 weekends on and 2 weekends off based on operational requirements) – 365 days a year, including public holidays.
https://www.ditto.jobs/job/gumtree/4115920781?source=gumtree
17h
1
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Title: Social Media Support Customer Service Representative
Role description and duties:
Deliver an exceptional customer experience by assisting customers in resolving queries via all Social Media Platforms. Achieve service levels in compliance with company directives.
Duties and responsibilities:
Responsible for resolution of customer queries with high professionalismFirst response on Social media platforms such as Facebook, Twitter, Instagram etc.Understanding and ownership of customer queries and complete management the process to resolve issues escalated.Assist and resolve incidents according to processes and procedures.Ensure excellent customer service and effective and efficient problem-solving.Preserve and build relationship with customers and other stakeholders on behalf of the business.Effectively follow up on emails etc. including other key commitments made to clients.Reduce escalated incidents in line with SOPs and policy.Provide exceptional support in writingSubmit reports including progress reports and analysis of information and statistics.Data capture customer info, escalated incidents and the processing of the ticket data
Requirements:
Matric/NQF Level 4 Equivalent Excellent comprehensive skillsExcellent writing and reading skillsExcellent typing skillsBe social savvyPrevious experience is advantageousLeadership and communication skillsGood presentation skills both verbally and writtenStable internet connection at home6 months Customer service experience6 months Social Media Experience
Salary and rates including allowances, incentives: you will earn a basic salary of R7 000.00 per month
Days & times of work:
The operation is based in the Cape Town CBD and runs on a rotational schedule 06:00 and 22:00 - Monday to Sunday (2 weekends on and 2 weekends off based on operational requirements) – 365 days a year, including public holidays
https://www.ditto.jobs/job/gumtree/469251521?source=gumtree
17h
1
ADMIN SUPERVISOR (COLD STORE)-Stikland, Cape Town -Neg
A Cold Storage Company is in search of a proficient and organized Admin Supervisor.
The main purpose of the role is to provide effective administrative support to the Cold Store operations and Warehouse management. You will be responsible for capturing and monitoring information as well as maintaining data on the Warehouse Management System (WMS). You will also be required to assist with both internal operations and external client operations.
Minimum Skills and Experience:
? Minimum of Matric or NQF Level 4 or higher,
? 3-5 Years of Administration Experience within the Manufacturing/Warehouse Industry,
? Experience in the Cold Storage Environment is Essential,
? Relevant knowledge of Logistics as well as WMS and Distribution Software,
? Knowledge/Experience with Food Safety and HACCP,
? Knowledge/Experience with Occupational Health & Safety,
? Proficiency in Microsoft Office programs,
? Valid Driver’s License,
? Ability to Manage Time effectively and work well under pressure.
Duties, Requirements and Responsibilities Include:
? Receiving, Dispatching and Inventory Control Procedures,
? Must have a good understanding of customs procedures and requirements,
? Operate and manage Warehouse Management Systems (WMS),
? General Administrative Duties and Procedures, including but not limited to Filing, Documenting and Audit Documents,
? Good Telephonic and Interpersonal Communication,
? Handling of Samples,
? Assist with Food Safety Audits and Documentation,
? Handling Customer Queries and Requests,
? Assist with Staff Time Keeping,
? Deliver support between Internal and External Parties,
? Ensure Imported Stock Procedures are followed correctly,
? Communicate Logistics with Management,
? Knowledge/Experience with Supply Chain Principles, Procedures and Practices,
? Administer Receiving Books daily and ensure there are never outstanding GRVs,
? Ensure GIVs for Deliveries/Dispatched Products are accurately Captured and Processed,
Mail anthonyjobs@wcp.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS9BS0FEMDUwNzIwMjItOD9zb3VyY2U9Z3VtdHJlZQ==&jid=1285695&xid=AKAD05072022-8
17h
1
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Position Description
On-site, full-time position as a Master Data Management (MDM) Engineer in our client Cape Town office.
This position reports to the R&D Process Development Team Lead and will perform day-to-day master data activities creating, maintaining, and coordinating processes across the organization to support master data management activities. Additionally, this position is expected to provide accurate, consistent, and complete master data to functions, applications, and processes within their organization.
The successful candidate will thrive in a dynamic, fast-paced working environment and contribute directly to their company culture and success. This position will offer unique challenges, learning, and growth including the opportunity to support a global organization
Responsibilities
Master Data Management Process
Creation of release, maintenance, change, lifecycle, and monitoring processes to ensure efficient and streamlined master data management processesCreation and maintenance of documentation related to data location, data source, data relationship, data Integration maps, and data classificationsTraining of business teams on master data management processes including the interactions with processes and data during their routine tasksMonitor MDM processes to ensure risk based performance reporting on the use and maintenance of data
Support and facilitate data access for both operational and analytical master data
Identify data sources, producers, and consumers within the organizationCollect and analyze metadataStreamline data sharing between different business systems and facilitate data processingEstablish permission and security frameworks related to data sourcesEstablish and maintain a high level of data accuracy, consistency, and quality
Master data activities for products, parts, and label data
Capturing and maintenance of all related dataRelease and change management of dataLifecycle procedures to ensure data is available or decommissioned in timeMonitor the usage and quality of data
Required Experience
Working with MDM concepts within organizationsData modeling for MDM data domains and designing hierarchiesManufacturing part master data principles and practicesExperience with manufacturing ERP and MES systemsUsing data quality tools to profile, cleanse, standardize, and enrich dataUsing ETL and API tools to integrate data sources and consumers
Preferred Additional Experience:
Experience in multi-national or corporate environments is essentialBasic understanding of compliance framewor...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDkwMzY2MTI3P3NvdXJjZT1ndW10cmVl&jid=1651565&xid=2490366127
17h
1
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Our client within the hospitality industry is currently looking for a Management/Cost Accountant who will be reporting to the Financial Director. The ideal candidate would require to be analytical and have the below listed experience and qualification.
QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED:
Tertiary qualification – minimum a BCom.Registration with a professional body preferable: CIMA, SAICA, SAIPA.Manufacturing experienceStock control experienceOversight of costing. Working with production staff to create bill of materials/recipes and overseeing correct programming of ERP system to capture this data.Acting as a go-between with sales/marketing and production staff to ensure pricing is accurate.Hospitality experiences an advantage but not essentialStrong excel a non-negotiable (complex formulas and pivot table analysis)Oversight of stock auditsStock variance analysis and reporting across multiple locationsAnalytical
RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:
Reporting of variances, capturing of production and recording of waste.Management Accounts for factory/ distribution centre.Product Profitability analysis.Analysis, management and improvement of systems and controls. Training staff regarding this.Facility administration, oversight of factory/ distribution centre administrative functions including admin, invoicing and payroll clerks.Oversight of costings, creation of bill of materials/ recipes.Market comparisons of product pricing.Oversight of stock audits, working with production staff to ensure audits are conducted, feedback and corrective action is taken.Assist in cost saving initiatives.
PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjI5MDg1MjI2P3NvdXJjZT1ndW10cmVl&jid=1659147&xid=3629085226
17h
1
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A well-established Tourism Company requires a Reception to join their team.
Requirements:
• Experience in Hotel/Private Game Reserve/ Accommodation reception specifically
• Presentable and well – groomed
• Friendly and well spoken - Can communicate well with guests, suppliers and staff
• Professional at all times
• Hard working and use initiative
• Hands-on problem-solving approach
• The ability to remain calm under pressure
• Ability to work as part of a team, as well as independently
• Honest and trustworthy beyond approach
• Reservations experience adv.
• Own transport
Please note that only suitable candidates will be contacted.
Responsibility:Job Duties:
• Meet and greet clients, guests and others
• Answering calls and transfer calls to requested departments
• Will have to be well equipped to work on a switchboard
• Stationery stock purchase and control
• Ensure that the front entrance of the office is neat and tidy at all times
• Filing as requested
• Data capturing as requested
• Might have to work on a booking system, which would require you to be computer literate
17h
1
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Minimum 2 years’ experience, Pastel & Excel essential, Must be able to work as part of a team and independently, Proven ability to calculate, post and manage accounting figures and financial records Data entry skills along with a knack for numbers, Hands-on experience with spreadsheets, Proficiency in English and in MS Office, Customer service orientation and negotiation skills, High degree of accuracy and attention to detail, Processing on Pastel A MUST
Responsibility:Experience capturing supplier invoices and reconciling supplier accounts, Prepare bills, invoices and bank deposits
Salary: RMarket Related
17h
1
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Our client based in Epping is looking for a Receptionist/Invoice Clerk, someone with a background in Manufacturing/Warehouse. Must be presentable and have finance experience.
Qualifications/Experience
Minimum 3 years’ experience in a similar environmentMs wordOutlookExcelInternet/intranetAccpac (Sage 300) - advantageous
Reception Duties
Welcome and direct all visitors / deliveries.Provide excellent customer service.
Telephone system Duties
Answer and address incoming phone calls in a timely, professional and polite mannerClearly determine the purpose of the call and action as requiredDeal with queries and provide correct informationForward calls to appropriate person/sTake and deliver messages accurately and completely
Administrative duties
Filing and sequence checking invoices, delivery notes waybillsData capturingAssisting colleagues with administrative tasks.Performing ad-hoc administrative duties.
Building Municipal Matters
Coordinating refuse, flooding, street cleaning matters.
Snail Mail administration
Sort and distribute incoming mailPrepare outgoing mail for pick-up or courierOrganize courier deliveries
Stationery administration
Stock level monitoringOrdering and control of incoming and outgoing stationery
PERSON SPEC:
Personal presentation
Maintain a neat and well-groomed appearanceMaintain an attentive postureRespond professionally to visitors and callers
Company representation
Maintain confidentiality and show discretionAdhere to company policies and proceduresRepresent organization in an ethical and professional mannerMaintain a complete knowledge of organizational structure, personnel names and titlesRemain calm under pressure
Communication skills
Write well using correct grammar and spellingCommunicate verbally with confidence and clarityAsk effective questionsListen actively and respond with empathyFollow instructions properlyUnderstand and respond to non-verbal signals
Customer service orientation
Clarify customer needsProvide solutions and support to the customer using in-depth knowledge of company products and servicesDeal effectively with difficult customershttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzA2NTk0NTAyP3NvdXJjZT1ndW10cmVl&jid=1613721&xid=3706594502
17h
1
Duties and Responsibilities Include (But are not limited to) :
Monitoring the hub performance by performing daily inspectionsReferring operational issues and/or problems in a timeous and effective manner to the relevant stakeholders for resolutionRecommending changes to management and compliance management in order to improve procedures so that customer expectations are managed or exceededBeing point of contact for Customer Service and delivery hubs, ensuring query resolutionReport generation, so that hubs and their franchisees are aware of their current performanceData capturing into the respective systems to ensure business and customers are up to date with deliveriesQuality control of dataOther duties and tasks as assigned
Role Qualifications and Experiences:
Matric (Grade 12)Relevant Diploma or DegreeAbility to read and write in English and interpret written instructionsConfidence in sharing information and providing feedbackSolid communicationGood working knowledge of internet browsers, MS Excel (advanced) and MS OutlookBasic math skills and sound mathematical reasoningMust have an organized approach to task completion and great attention to detailAbility to solve problems by analyzing variables and applying appropriate solutions learned through experience and proficiency in understanding the jobAble to communicate with all levels of managementStrong organization skillsDemonstrated ability to effectively complete work records with strong attention to detail.Ability to read and interpret data and draw valid conclusionsAbility to work in a fast-paced environmentMust be able to work weekends and overtime as required
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTAzNzYwODE4P3NvdXJjZT1ndW10cmVl&jid=1719491&xid=2103760818
17h
1
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Duties and Responsibilities Include (But are not limited to) :
Monitoring the hub performance by performing daily inspectionsReferring operational issues and/or problems in a timeous and effective manner to the relevant stakeholders for resolutionRecommending changes to management and compliance management in order to improve procedures so that customer expectations are managed or exceededBeing point of contact for Customer Service and delivery hubs, ensuring query resolutionReport generation, so that hubs and their franchisees are aware of their current performanceData capturing into the respective systems to ensure business and customers are up to date with deliveriesQuality control of dataOther duties and tasks as assigned
Role Qualifications and Experiences:
Matric (Grade 12)Relevant Diploma or DegreeAbility to read and write in English and interpret written instructionsConfidence in sharing information and providing feedbackSolid communicationGood working knowledge of internet browsers, MS Excel (advanced) and MS OutlookBasic math skills and sound mathematical reasoningMust have an organized approach to task completion and great attention to detailAbility to solve problems by analyzing variables and applying appropriate solutions learned through experience and proficiency in understanding the jobAble to communicate with all levels of managementStrong organization skillsDemonstrated ability to effectively complete work records with strong attention to detail.Ability to read and interpret data and draw valid conclusionsAbility to work in a fast-paced environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85ODc4ODk4MjE/c291cmNlPWd1bXRyZWU=&jid=1720504&xid=987889821
17h
1
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Quality Assurance Agent Mango5 has an exciting new campaign, and we are seeking a highly meticulous and focused Quality Assurance Agent. The quality assurance agent will support the campaign to ensure that sales agents comply with our quality standards, regulatory compliance and the approved script. This will include:
Verifying sales calls
• Search for and listen to call recordings.
• Verify converted sales calls and allocate any incorrectly captured information to the supervisor or sales agent based on criteria set out.
Conducting overarching quality assessment tasks
• Assess and score agent calls based on criteria (e.g. compliance, accuracy of information provided to the customer, professionalism, etc.).
• Identify strengths, opportunities for improvement, and any compliance violations in customer interactions.
• Conduct and complete investigations as and when required and provide reporting based on findings.
• Provide detailed, insightful and constructive feedback on evaluations.
• Enter quality assurance (QA) data into spreadsheets to track scores and trends.
• Adhere to high levels of quality standards and meet monthly QA targets.
Contribute to continuous improvement of quality in the unit
• Conduct weekly feedback sessions with team leaders to discuss individual and team performance.
• Proactively communicate internally with key stakeholders and management concerning quality issues, improvement initiatives, and overall performance.
• Provide team leaders and managers with weekly/monthly combined assessment reports based on the errors made and discuss performance.
• Provide coaching and training to ensure that product knowledge is continuously developed and that the required standard for product knowledge is maintained.
This role has the following requirements:
Qualifications
• Matric certificate or equivalent.
Experience
• QA experience in a call centre environment preferred.
• Minimum of 2-years call centre experience in long term insurance.
Skills and behaviours
• Ability to work with minimum supervision, adapt to a changing environment quickly and think independently.
• Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment.
• Demonstrate attention to detail and accuracy in work, especially in composing, typing, proofing, establishing priorities and meeting deadlines.
• Results driven, strive to exceed goals, and motivates themselves and others to achieve positive outcomes.
• Communicates effectively both verbally and in writing with managers, colleagues and individuals inside and outside the organisation.
• Exhibit a professional manner in dealing with others and work to maintain constructive working relationships.
Ability to handle multiple tasks in a production-driven environment.
Working Hours :
• Monday to Friday: 8am to 5pm
Remuneration:
• Monthly basic: R7000
• Additional commission and in...Salary: RMin salary: 7000.Job Reference #: 201130
17h
1
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Our client is urgently seeking skilled Data Capturers:
Must have MatricChecks (Crim and Matric Verification)Able to wear Safety Boots & ReflectorWork in a warehouse open plan set upDon’t suffer from Ashma as it is a bit dustyAbsenteeism is a NO, NONo monthly doctors appointmentsCellphones not allowed during working hours only on breaks - off the floorClient will assess between day 1 to 3 on suitability (To determine if you are fit for the role)Production CapturingAbility to work under pressureWorking Hours Mon to Thu 08h00 to 16h30Friday 08h00 to 16h00Must avail themselves for work if requested for SaturdaysPossible Nightshift based on client requirements (Short notice)Must type minimum of 30 words a minute with an accuracy rate of 98%Client works on projects, so it could be a week or 2 or a month, depending on project timelineStaff will be at home between projectsMaximum contract period is up to 3 months (Issued monthly 1 month contracts).Contracts are issued month to month (max 1 month contracts or it can be 2 weeks within the month)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDE4MzQ3NzE/c291cmNlPWd1bXRyZWU=&jid=1748302&xid=341834771
17h
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PAYROLL ASSISTANT – CAPE TOWN
Company profile:
SA Metal Group is South Africa’s oldest and largest metal recycling company. The Group purchases and processes all forms of ferrous metals (steel and iron) and non-ferrous metals (aluminum, copper, zinc, stainless steel, brass and others) from industrial enterprises, scrap metal dealers and private individuals. Our processing facilities are located in and around Cape Town, Johannesburg and Pretoria. The Group was established 102 years ago. For more information about the Group, please visit website the www.sametal.co.za
The Salaries and wages department require a process-driven, attentive to detail and organized individual to join their team. This position requires an efficient individual who is able to work in a fast paced environment and is able to meet deadlines.
Duties & responsibilities include but are not limited to:
Accurately capture dataLoading new employees onto the payroll systemEnsure that new employee files are created timeouslyEnsure that all documents are filed timeously and accuratelyPrint and accurately sort pay slips for distributionAccurately process timesheets ensuring deadlines are metMaintain payroll records in terms of statutory requirementsAssisting the Salaries & Wages Manager as well as Payroll Administrator’s as and where requiredAdhoc duties include filing, maintaining departmental documentation, managing long service certificates and ordering stationary on in-house system
Qualifying Criteria:
Grade 12 matric certificateAny relevant certificate or qualification in payroll or administrationMinimum 5 years of experience as a Payroll Assistant or Administrator or similar roleComputer literacy: proficient in MS Excel, MS Word, MS OutlookAccsys PeopleWare experience advantageousWorking knowledge of Time & Attendance software
Qualifying Attributes
Good communication skills both written and verbalStrong attention to detail and accuracyAbility to multi-task and manage a demanding workload in a pressurised environmentAbility to effectively communicate with people on all levelsBe self-motivated and results drivenDisciplined in following procedures when executing tasksBe able to work both independently and in a teamGood time management skillsHigh work standardsBe organisedLogical and detail orientated methodologiesCommitment to a strong business ethic and integrity
Other Information:
Job title:...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83MzIxNTY0NTU/c291cmNlPWd1bXRyZWU=&jid=1510171&xid=732156455
18h
1
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Who are we?Company Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Company.What will you do?The role of IT Risk Administrator resides in the Governance, Risk and Business Engagement function that is responsible for governance and IT Risk Management within the Company Group. The IT Risk Administrator will be actively involved in supporting IT risk management and Third-Party Risk management activities to support the achievement of the SGT Objectives.What will make you successful in this role?2nd line Audit assurance and complianceImplementing & Automating Risk management processesFacilitate Risk Acceptance process – capture, quality assurance and approval processFacilitating Third Party Risk Management campaigns on platformManage and report progress on remedial activities from risk assessmentsFacilitate Awareness campaigns for the third-party risk management toolBuild strong relationships with Information security teamsAssist with enforcing IT risk-related policy complianceConvene & co-ordinate Groups Technology IT Risk Manco meetingConvene co-ordinate Group IT Audit & Risk Forum meetingAdministrative support for IT Risk Manco & Audit & Risk ForumAttending the following meetings:Internal & External audit meetingsGroup Technology Service line risk review meetingsISO forumsThird Party Risk Assessment reviewsQualifications and ExperienceQualifications3yr Diploma or Degree in either Risk or Security or related IT field (min NQF 7)Accredited Certification in Risk/Security will be beneficialExperienceA minimum of 2-year Risk Management experience (ideally in Information Technology)A minimum of 1-year experience of IT Audit and AssuranceSome exposure to Risk Management Platforms such as Cura Barrow, BWise etc would be beneficialTechnical experience in the information security domain would be beneficialA minimum of 2 to 5 years Microsoft Office experience (Excel/Word/ PowerPoint/Visio)Intermediate/Expert level on Microsoft ExcelKnowledge and SkillsCyber Security AdministrationCyber Security AuditsCyber Security AnalysisCyber Security ComplianceCyber Security MonitoringCore CompetenciesBeing resilient - Contributing independentlyCollaborates - Contributing independentlyCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independently
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MDM1OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1783874&xid=1108_180358
18h
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A managed care company based in Cape Town is recruiting for a professional and motivated HR Administrator to fill this vacancy.
Job Purpose:
The Human Resources Administrator provides support to the business and ensures that all Human Capital transactional activities are effectively executed across the value chain.
Key responsibilities may include but are not limited to:
• Provide the relevant and appropriate administrative and operational support in line with the business and groups processes
• Timeous and accurate capturing, updating and maintenance of human capital records on all platforms and/or systems
• Participates with end-to-end recruitment and onboarding processes
• Drafting of disciplinary documentation ensuring adherence to applicable processes with oversight from the HR Manager
• Attendance at Disciplinary Enquiries (DE)
• Participate with the implementation of an employee value proposition to drive the attraction and retention of talent
• Act as a champion for the implementation of human capital policies to ensure that all decisions are fair and objective
• Assist in driving people wellness initiatives throughout the business
• Collaboration of information for human capital reporting
• Administration of the payroll and employee benefits component of the business
• Provides the relevant and appropriate HR administration support to business as and when required in line with the groups shared services processes
• Champion Change Management with all stakeholders
• Drive and influence the culture of the organization by assisting with various employee engagement programmes
• Participate in projects as identified in line with the human capital strategy
• Communication with various internal and external stakeholders
Critical Skills/ Competencies:
• Highly numerate
• Solutions driven
• Excellent Problem solving and Accuracy skills
• Strong analytical skills
• Meticulous attention to detail
• Self-starter, motivated, takes initiative and can work independently
• Excellent communicator with all levels in an organisation (verbal and written)
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills)
• Ability to logically work with volumes of data Experience:
• Proven experience as an HR Administrator in a generalist capacity
• A demonstrated track record of delivering excellent results in a fast-paced, high pressurised environment
• Experience in healthcare insurance, financial or administration industry knowledge of relevant legislative environment is highly desirable Education and Applicable Systems:
• Matric
• Diploma or Degree in HR Management is a prerequisite
• Proven proficiency in MS Office packages Working hours: Flexible hybrid during the ...Job Reference #: 202660
18h
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