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Urgently in need of a Business Development Executive
PURPOSE OF THE JOB
To increase company revenue through the acquisition of new customers, thus increasing company turnover and profits. The position focuses on direct selling to end-user customers through pro-active prospecting and cold calling.
JOB OBJECTIVES
To meet and exceed monthly sales targets by sourcing new sales opportunities through prospecting activities, networking and some inbound leadsResponsible for the complete sales cycle includingProspecting potential customersEngagement with the customer to understand their needs and requirementsDevelopment of professional ProposalsCommercial negotiationsClosingTo meet and exceed activity level targets as per Key Performance Indicator document and execute all required activities to progress prospects into customersDevelop a thorough understanding of the products and services that the company offer, and the value propositions associated with these products and servicesDevelop and manage strong relationships at multiple levels within prospects and customers in order to fully understand their needs and requirementsContinuously maintain a sound knowledge of the company’s products, commercials, policies and procedures, in order to identify and progress new business opportunities that meet the company’s strategic and profitability goalsEnsures that the value of sales pipelines are maintained at a minimum level of 3 times their revenue targets
Level of Tertiary Education
Matric / Grade 12 University Entrance – Essential
Job-Related Work Experience
Work experience in software sales or Account ManagementPreferably in the digital marketing space
Job Knowledge
Knowledge of company policies and proceduresKnowledge of digital marketing and IT software industryIn-depth product knowledge of the company’s software and services
Job Skills
Ability to organize and be self-motivatedAnalytical and articulateAttention to detailDiploma or certificateCommunication skills
Contact Person
James Knoll
james@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjQwODg5NzM5P3NvdXJjZT1ndW10cmVl&jid=1321146&xid=3640889739
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A top Bank in SA is seeking an experienced Programme Manager to manage a team of project managers and coordinate the execution of a portfolio of projects, to join their Business Support and the Project Management Team on a12 months contract.
Duties
Review change plans developed for the projects.Oversee the adequate planning and implementation mechanisms that are in place for communication, training and stakeholder engagement.monitor change impacts by engaging with the project teams and gaining insights to the projects status.upskill and train team members on compliance requirements.Request assistance from a compliance officer if necessary to ensure all aspects of the project remain Complient and minimize risk exposure to the Bank.
Requirements
Must have matriculated.Must have degree in Business Commerce.Muat have degree in Project Management.Post graduate degree in Project Management will be advantageous.Must have more than 10 years of leading a team of project managers.Must have experience working on Projects and project management
Skills
Deadline driven.Management skillsLeadership skillsReport writingUpholding standardsDecision makingAbility to convince people.Following ProceduresPlanning
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTcxNTM3ODk5P3NvdXJjZT1ndW10cmVl&jid=1705729&xid=1171537899
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A leading bank in South Africa is looking for a Confirmations Officer
Experience
Have at least 2 years’ banking experience or Have suitable knowledge of:Suitable knowledge within Derivative ProcessingDerivative Product knowledgeForeign Exchange knowledgeBe computer literate and have a good working knowledge of MS Office suite, Internet & MS Outlook.Is able to communicate verbally and in writing at all levels.
Education
Must have Matric certificateBComm degree or SAFEX is an advantageStudies in Financial Market advantageous
Job Description
Ensure that outgoing confirmations in respect of Foreign Exchange Derivatives (FXD), Interest Rate Derivatives (IRD) and Africa Desk are confirmed timeously and accurately.Matching incoming and outgoing confirmations for various FXD, IRD and Africa Desk products timeously and accurately.Monitoring all reports relating to FXD, and Africa Desk products via Intellimatch ,swift or manual confirmations received from counterpartiesAttend to all queries for FXD, IRD and Africa Desk productsReconcile the Murex to Calypso reconReconcile the Murex to Xceptor reconReconcile the MW/ Murex and DB clear reconsTo report and update Management Information accuratelyTo provide excellent customer service to all internal and external clients.To update procedure manuals and controls regularly.To assist management with requests and queriesTo maintain and enhance the team spirit and work well in a team
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80NDk5OTY4OTQ/c291cmNlPWd1bXRyZWU=&jid=1690143&xid=449996894
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Our client based in Gauteng is seeking to employ a Registered Nurse Trained Midwife.
Candidates wishing to apply must have a minimum of 2 to 3 years maternity nursing experience and they must have a SANC registered Diploma in Nursing with a SANC registered Advanced Diploma in Midwifery (not Negotiable)
If you are a qualified Midwife seeking a new opportunity and looking to advance your career, this opportunity is for you.
Applicants who meet the above requirements and wish to apply must please email a detailed CV to vacancy @ letslink . co. za or contact Gary on 011 0261907
Please view our website: LetsLink . co . za
By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (Should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of the employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without your prior consent. If your application is not successful, we retain your CV and other information provided for a period of 24 months after which it will be destroyed in a secure manner. If you object to your information being used in accordance with the aforementioned clauses, please indicate your objection and we will immediately destroy your personal information in a secure manner.
https://www.ditto.jobs/job/gumtree/1469285019?source=gumtree
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An exciting position for a Solutions Analyst has become available in the Johannesburg area on a Fixed Term Contract.
Implement and lead on delivery of strategic products to ensuring that business stays on leading edge of technology, contributing across the technology stack, from database and develops infrastructure that supports continuous deployment, to native apps.
Tools: Confluence and Jira experience. Analytical skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDgxNzgzMzIyP3NvdXJjZT1ndW10cmVl&jid=1124863&xid=3081783322
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An exciting position has become available for a 6 months fixed term contract for a Hadoop Developer in the Johannesburg area.
Overall 6-8 years of development experienceExperience working on Hadoop tools (like Sqoop, Hive, PIG, HBASE, etc.)Experience or knowledge in SPARK and SCALAExperience developing Batch data integration solutions with Spark StreamingFinancial Services / Banking experiencesDevelopment experience using Agile processShould be able to validate data in Hive/Impala by writing queriesProficient in writing SQL queries in Oracle DBUnderstanding of the Transformation mapping documents and validating source and target files/tables based on business logic.Good knowledge of Unix/Linux Shell scripting and implementing unix commands for data handling/manipulationAble to work in Agile-based methodologies.
Must be available immediately.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTgzNjQwNTgyP3NvdXJjZT1ndW10cmVl&jid=908470&xid=2583640582
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Urgently seeking an experienced Project Manager for Cross Border Payment space for Sub-Sahara countries. This is a hybrid role, for a 12-month contract in Johannesburg.
Responsibilities
Manage the payment spaceDraft communications for the newspaperRisk and operations managementTechnical build payment rail, move to alternate railManage what is taken to the regulatorManage project managers, 1-3 staff directly and 11-50 staff indirectlyExpense management - R 250 - R 500 millionResponsible for the full project management life cycleExecute strategic business solutions
Qualifications
Knowledge of the cross border space industry and legislation paymentsStrong and seasoned in managing what is taken to the regulatorUnderstanding of typical IT programmeCross border payments experienceAble to manage multiple segmentsAble to drive deliverables12 years relevant work experience with a great track record, must have worked in the banking sectorNo less than 10 years experience of leading a team of project managers, to drive the delivery of large scale change programmesBusiness Commerce / Project management degreePost graduate degree - project managementGreat persuasion skills, adaptable, decision maker, multi-tasking, delivery outputExcellent leadership skillsBudget management skillsGreat track recordNeed to be clear on credit (ITC), CRIMINAL, FRAUD checks, reference checks will be conducted upfront
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTY0Mzk1MDQ2P3NvdXJjZT1ndW10cmVl&jid=1704896&xid=1164395046
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Overview
My client a large Function, Event and Conference Venue in Johannesburg is urgently recruiting for a Carpenter / Cabinet Maker to join their in-house Maintenance Team .
Successful Incumbent will report directly to: Property Managers
My Client offers:
Competitive Market related SalaryMedical aid compulsory Employee: 30% Risk 100% Savings Company: 70% RiskProvident fund compulsory Employee: 7,5% Company: 7,5 %
Requirements:
Grade 12 (Senior Certificate)At least 3 years traceable experience in Carpentry / Cabinet MakerGeneral maintenance experienceThorough knowledge of methods, materials, tools and equipment used in carpentry.Knowledge of spray painting in carpentry/cabinet makingTraceable referencesFully bilingualAttention to detail.Provide standby assistance during events and exhibitions.Be able to work extended hours during setup’s and breakdowns.
Responsibilities:
Fabrication, installation and repair of furniture and cabinetsPreparing, spray painting and applying textured spray to varied surfaces, including buildings, equipment.and other structuresCarpentry projectsAssist handymen with painting and various maintenance items for functions as required.Plumbing support – identify and repair blockages or leaks in toilets and urinals.Be able to do a 7 day standby as per roster allocation.
*Please note than only candidates that meet the above criteria and are shortlisted for interview will be contacted back.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTYwOTE2MzQ4P3NvdXJjZT1ndW10cmVl&jid=1529295&xid=3960916348
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A leading national Laboratory service is looking for a self driven, motivated and dedicated Branch Manager to join their team in Sandringham.
Description
Job Summary: The HR Branch Manager plays a critical role in managing the human resources function for a designated branch or location of the organization. This role involves strategic HR leadership, talent acquisition, employee relations, compliance, and fostering a positive workplace culture.
Key Responsibilities:
Talent Acquisition and Recruitment:
Develop and execute recruitment strategies to attract and retain top talent.Oversee the end-to-end recruitment process, including job postings, candidate sourcing, interviewing, and onboarding.
Employee Relations:
Handle employee inquiries and concerns, ensuring timely and fair resolution.Promote a positive and inclusive work environment and address any employee relations issues as they arise.
Training and Development:
Identify training needs and coordinate employee development programs.Encourage continuous learning and skill development among team members.
Performance Management:
Implement and oversee performance management processes, including goal setting, evaluations, and feedback.Collaborate with managers to address performance-related matters.
Compliance and Policy Implementation:
Ensure HR policies and procedures are consistently applied and aligned with legal requirements and company standards.Maintain knowledge of labor laws and regulations to ensure compliance.
HR Administration:
Manage HR records and documentation, including personnel files and benefits administration.Oversee payroll processing in coordination with the finance department.
Employee Engagement and Culture:
Promote a positive workplace culture that encourages employee engagement and retention.Develop and implement initiatives to boost employee morale and teamwork.
Budget Management:
Manage the HR departments budget, including staffing, training, and other related expenses.
Reporting and Analytics:
Generate HR reports and analytics to assess HR metrics and make data-driven decisions.Provide regular updates to senior management on HR-related matters.
Team Leadership:
Supervise and provide guidance to HR staff within the branch.Foster professional growth and develo...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDgwMzc5NDUyP3NvdXJjZT1ndW10cmVl&jid=1701330&xid=2480379452
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Urgently seeking proactive, confident, innovative, solutions driven Fraud Analyst individual to join one of the TOP Banks in S.A., to be based in Sandton on an initial 3-month contract (possible of renewal based on overall performance).
MUST BE FAIS compliant - RE 5 OR Relevant qualification for BANKING FAIS credits.
Investigate Cases of Fraud, scamsObtain case numbers, affidavit and other documents.Analyse transactional data with the aim of detecting fraudPlacing hard hold on all fraudulent accounts and cancelling cardsSecuring fundsDraft indemnity to recover funds for victim.Ensure all fraud alerts are serviced on arrival, using indicators either false application, cloned, lost, or stolen, intercepted cards, ATM, counterfeit.Ensure card is listed on EDC (Electronic Data Capturing)Conduct EDD (Enhanced Due Diligence) on customer’s profileDetermine the client’s source of funds and Wealth of clients who are viewed as high risk.
Must have no less than 2 years working experience working as a Credit Card Fraud Analyst, fraud detection functions, at one of the TOP 5 banks in SA.
Must have a completed Matric.
Excellent English communication - verbal and written
Excellent client service skills
Deadline driven.
Ability to handle various personalities.
Must be willing to be based at the office, vaccinated, work overtime / shifts as required.
Computer literate
Excellent track record - references
Clear criminal record, NO ITC (credit listings), no fraud or sequestration listings
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83MzY3MjM5MzI/c291cmNlPWd1bXRyZWU=&jid=1719538&xid=736723932
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Unit Manager - Surgical ICU 2 - Johannesburg
LetsLink Medical Recruitment Agency is assisting a large Private Hospital Group in South Africa to recruit a Unit Manager Surgical ICU.
Requirements:
A relevant nursing qualification (Diploma in General Nursing/B Cur Degree) or equivalent NQF 7 qualificationA relevant qualification in Critical Care Nursing essentialRegistration with the South African Nursing Council as a Registered NurseCompliance with the SANC code for a Registered Nurse and all applicable health care legislationsA relevant management qualification preferred2 or more years experience in a private hospital setting
https://www.ditto.jobs/job/gumtree/2289494577?source=gumtree
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Urgently in need of a Channel Manager!
LOCATION: JHB
Our client, a fast-growing multi-channel communication platform company, is looking to employ Channel Managers to join their team.
PURPOSE OF THE JOB
To increase revenue by assisting channel partners to generate new business. The position focuses on enabling the sales efforts of channel partners in South Africa and abroad through specialist sales support and general enablement services.
JOB OBJECTIVES
Build and maintain relationships with channel partnersContinuously maintain a sound knowledge of the company’s products, commercials, policies, procedures and collateral, in order to enable new business generation via channel partners in accordance with the company’s strategic and profitability goalsDevelop, deploy and maintain all processes, materials and resources necessary to train and enable channel partner sales teams, including the implementation of an accreditation programmeGrow the commercial value of channel partners by working with partners to identify and close suitable leads within partners’ customer bases according to monthly sales growth targetsDevelop, deploy and maintain all processes, materials and resources necessary to train and enable channel partners to onboard new customersMonitor and manage suitability and performance of channel partnersAssist the Partnerships Manager to identify and sign new, suitable channel partners
Level of Tertiary Education
Matric / Grade 12 – EssentialDegree / Diploma: Sales/ Marketing/ Business Management – Desirable
Job-Related Work Experience
Demonstrable experience assisting teams to generate new businessExperience working in a technology contextProven track record of relationship management5 years sales experience in a selling environment2+ years in management positions
Job Knowledge
Digital media and marketingChannel managementContract negotiationInternational business customsTechnical platform integrationsTrends in technology and communicationKnowledge of company policies and proceduresIn depth product knowledge of the company’s software and services
Job Skills
Persuasion and assertivenessExcellent analytical skillsApply leadership concepts in a work contextApply the organisation’s code of conduct in a work environmentConduct a structured meetingConflict and dispute management skillsDevelop administrative procedures in a selected organisationEmploy a systematic approach t...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzc2ODc0ODg3P3NvdXJjZT1ndW10cmVl&jid=1322102&xid=1776874887
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A worldwide transportation conglomerate is looking for a Sales Account Representative for a six month contract based in Johannesburg
who is a strategic, data analytical individual
Individual will be responsible for:
Meeting daily targets, getting new partners to use the app, will be responsible for explaining the benefits of using the app.
Requirements
3 years experience in sales, marketingGreat project management skillscreative and innovativeAbility to work under immense pressure and working in a fast-paced environment. Matricrelevant qualificationexcellent English communicationstrong data capturing skills.solutions driven.
Skills
Excel / Google sheetPowerPoint / Google SlidesWord / Google Docs
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTc3MzMyNTM1P3NvdXJjZT1ndW10cmVl&jid=1690142&xid=2577332535
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Unit Manager- Emergency
LetsLink Medical Recruitment Agency is assisting Private Hospital to employ a Unit Manager Emergency. The candidate must be registered with SANC, have at least 5 years relevant experience.
The successful candidate will be responsible for providing patient care, excellent to doctors, visitors, and support services, treating patients in accordance to nursing theories and process and hospital policy.
Skills:
A relevant nursing qualification registered with SANC (Diploma in General Nursing/ B Cur Degree)Post Basic qualification in TraumaDiploma in Nursing Management would be an advantagePost basic qualification in Midwifery would be an advantageCompliance with the SANC code for a Registered Nurse and all applicable health care legislations
Knowledge:
Advanced Trauma Life Support (ATLS)Advanced Cardiac Life Support (ACLS)Knowledge in and understanding of Trauma Systems and Trauma ProgrammesTrauma Injury Prevention Programmes (TIP)Knowledge in Disaster Medicine
If you meet the qualifications and are interested in this exciting opportunity, please submit your application today to vacancy at letslink dot co dot za or contact Gary on 011 0261907
Please view our website: letslink dot co dot za and contact Gary.
By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (Should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of the employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without your prior consent.
If your application is not successful, we retain your CV and other information provided for a period of 24 months after which it will be destroyed in a secure manner. If you object to your information being used in accordance with the aforementioned clauses, please indicate your objection and we will immediately destroy your personal information in a secure manner
https://www.ditto.jobs/job/gumtree/2485152820?source=gumtree
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PURPOSE OF THE POSITION
The purpose of this position is to provide assistance, advice, problem solving and technical information to internal and external customers regarding the use of the iManage and Co-Flo software applications.
DAILY RESPONSIBILITIES
Provide iManage and Co-Flo technical support to internal and external clients. Application Support Technicians are members of the customer support team that troubleshoot iManage and Co-Flo applications, document issues and resolves conflicts. Assist users in troubleshooting issues to identify potential resolutions and advise end users on the necessary steps to achieve solutions. Contribute to the support team knowledge library for continuous improvement.
Primary Responsibilities
Provide 1st line iManage and Co-Flo telephonic and email support to customers.Provide technical product knowledge and support on the iManage Document Management System and Co-Flo developed software for our rapidly expanding client base.Have a solid knowledge of Co-Flo and be able to communicate with knowledge and confidence to clients about our products and how they have been implemented at their site.Ensure tickets are logged in the Support System (HALO) and maintain updates and information in line with procedures.Ensure resolutions of tickets on the Support System and other calls assigned.Ensure that all tickets in the Application Support Team “unassigned” queue are assigned to the correct tech.Follow up with customers to ensure the issue has been resolved.Work closely with the management of the business to ensure swift escalation of client issues where appropriate.Research and identify solutions to client technical problems.Perform and complete system health reports.Work with the project team on implementation tasks.Monitors, resolves and escalate iManage and Co-Flo server related active issues on N-Central.
Duties and Accountabilities
Report to and take direction from the Support Manager.Ensure the call queue is managed efficiently and in a timely manner.Respond to issues raised from clients promptly guided by SLA timelines.Engage with our clients in a pleasant and courteous manner.Display initiative in your role.Provide technical training to the other members of the team on key application areas.Document ticket solutions to build the knowledge library
Additional Responsibilities
Occasionally weekend or after-hours work may be required.Respond to high priority calls out of hours if required.
Mandatory Qualifications
MatricMicrosoft Certifications
Microso...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81NDU2MjQ2MDU/c291cmNlPWd1bXRyZWU=&jid=1103789&xid=545624605
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Unit Manager- Emergency
LetsLink Medical Recruitment Agency is assisting Private Hospital to employ a Unit Manager Emergency. The candidate must be registered with SANC, have at least 5 years relevant experience.
The successful candidate will be responsible for providing patient care, excellent to doctors, visitors, and support services, treating patients in accordance to nursing theories and process and hospital policy.
Skills:
A relevant nursing qualification registered with SANC (Diploma in General Nursing/ B Cur Degree)Post Basic qualification in TraumaDiploma in Nursing Management would be an advantagePost basic qualification in Midwifery would be an advantageCompliance with the SANC code for a Registered Nurse and all applicable health care legislations
Knowledge:
Advanced Trauma Life Support (ATLS)Advanced Cardiac Life Support (ACLS)Knowledge in and understanding of Trauma Systems and Trauma ProgrammesTrauma Injury Prevention Programmes (TIP)Knowledge in Disaster Medicine
Salary: Market related
Location: Johannesburg
If you meet the qualifications and are interested in this exciting opportunity, please submit your application today to vacancy at letslink dot co dot za or contact Gary on 011 0261907
Please view our website: letslink dot co dot za and contact Gary.
By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (Should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of the employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without your prior consent.
If your application is not successful, we retain your CV and other information provided for a period of 24 months after which it will be destroyed in a secure manner. If you object to your information being used in accordance with the aforementioned clauses, please indicate your objection and we will immediately destroy your personal information in a secure manner
https://www.ditto.jobs/job/gumtree/1987876194?source=gumtree
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They are looking for an Office Manager & Personal Assistant with a minimum of 3 – 5 years’ experience to assist their Managing Director and General Manager at their office in Johannesburg.
Primary Responsibilities
Reporting to senior management and performing secretarial and administrative dutiesAnswer and direct phone callsLiaise with senior managers to handle requestsBook travel arrangements (transport and accommodation)Develop and maintain a filing system and assist in the preparation of regularly scheduled reportsCapturing data into project files of invoices, fuel slips and delivery notes from siteMaintain contact lists of suppliers and update their pricing lists regularlyProvide general support to visitorsScheduling appointments, maintaining an events calendar, and sending remindersOrdering office supplies and replacements, as well as managing mail and courier servicesCopying, scanning, and emailing documents, as well as taking notes
Additional Responsibilities
Interact with new and existing customersAid in the development of new and improved processes to guarantee efficient delivery of the projects
Requirements
Licensed to work in South AfricaDriver’s license essentialAbility to manage diverse, simultaneous projects of varying complexitiesProficiency in Microsoft Office applications such as Excel, Word, Outlook,Strong communication skills
Soft Skills
In addition to the hard skill requirements our client is also looking for candidates that are:
Willing to take on additional responsibilityEnthusiasticEnergeticSelf-motivatingExcellent communication skillsApproachabilityIntercultural sensitivityEnglish both written and verbal is essential
Travel
90 – 95% of the candidate’s time will be in the office
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTEzNzQ2NTg3P3NvdXJjZT1ndW10cmVl&jid=1222624&xid=1913746587
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The IT Service Desk Analyst will provide first line technical support to users. The successful candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of user’s problems, which may range from straightforward to more complicated technical issues. There is also a range of administration duties within this role.
Location: Hungary or Romania - Europe Are you willing to relocate to Europe?
Start Date:
January – 3-4 months’ Training and probation in South Africa Salary: R7 000 (in SA)
Once Visa issued
Relocate to Europe Salary: +/- Euro 1050 (Euro 650 after Tax)
Benefits:
Medical AidVacation Bonus 3.5%Daily Meal Tickets20 days off
Key responsibilities
? Act as a single point of contact for phone calls, chat and emails from users regarding IT issues and queries
? Record incident resolutions in the Help Desk tool based on user communication via phone, email, chat etc.
? Ensure that issues are resolved within ticket life cycle
? Co-ordination between users and resolver groups (if necessary)
? Incident handling and escalation management
? Work independently and within a team
? Communicate well with internal and external contacts
? Manage multiple assignments simultaneously without any / minimal guidance or help from seniors or peers team members
? Adhere to Tech Mahindra and client’s procedures, policies and guidelines
? All KPI related tasks must be followed & adhered to avoid business impact
? To ensure that breaks are pre-approved by SME, Team Leader or Manager
? Strong problem resolution skills
? Escalate unresolved calls to the resolution support team
? Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner
? To maintain a high degree of customer service for all support queries and adhere to all service management principles
? Any additional ad hoc tasks that may contribute to a better service to the client or improvement to the KPI
Requirements:
Minimum High SchoolExcellent communication skills in French (oral and written)Typing Speed – 30 words per minutePrevious Customer Service ExperienceValid work PermitValid PassportSense of responsibilityIndependent and customer friendlyCertifications (Optional) ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80NjI5MjA4MDc/c291cmNlPWd1bXRyZWU=&jid=377167&xid=462920807
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A top Pharmaceutical Distributor is looking for a Payroll administrator who is able to analyze and interpret data, candidate must have an eagerness to learn.
Requirements
Must have Matriculated.Must have a BCom DegreeMust have at least 1 year payroll Experience.Must have Strong Excel Skills.Must have strong Communication. Must have clear Credit.
Available to start as soon as possible.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzA5NzEwMTIxP3NvdXJjZT1ndW10cmVl&jid=1684888&xid=3309710121
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IST Desktop Support position has become available with our client based in Sandton, Johannesburg they have 2 post available 1 in Durban and another in Gauteng.
Responsible for answering IT requests via phone, email or instant message and explaining solutions in technical and nontechnical terms to both our staff and to our external IT support teams.Arranging laptop upgrades for staff that require it.Create, maintain, and distribute feedback of progress to senior StaffUse call logging system to accurately record all IT requests and queriesProvides advice and guidance to colleagues regarding incidentsIdentify, log and resolve technical problems with software applications, Staff PCs, internet etc.Liaise with 3rd party IT Companies towards the resolution of queries and requests from staffOrdering of IT Equipment and getting approval from Senior staff
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjg4ODgzODg4P3NvdXJjZT1ndW10cmVl&jid=1149790&xid=3688883888
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