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Looking for an administrator with previous experiences.
Send your CV with a photo.
The following individual must have the following keys.
1. Must know Microsoft office very well.
2. Have management skills with the ability to learn more.
3. Must be able to think outside the box when a task has been handed to you.
4. Always think from a company perspective and not your own perspective.
5. Must be fluent in English and if another language bonus.
6. Must know how to work with finances.
7. Must always have a positive outlook on things.
8. Willing to do extra when asked to do something.
9. Always well groomed.
10. Between the age of 23 and 36 years old
11. Must have a Valid code 8/ code 10 Drivers licence.
Please only email me on martin@bestpartner.co.za , I will not answer any calls or watsapp, I'm only looking at the CV and the qualifications with a picture and a motivated message. ( Derrick ave Cyrildene)
Salary R5000
1mo
Bramley
Results for Admin jobs in Bramley
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Looking for an administrator with previous experiences.
Send your CV with a photo.
The following individual must have the following keys.
1. Must know Microsoft office very well.
2. Have management skills with the ability to learn more.
3. Must be able to think outside the box when a task has been handed to you.
4. Always think from a company perspective and not your own perspective.
5. Must be fluent in English and if another language bonus.
6. Must know how to work with finances.
7. Must always have a positive outlook on things.
8. Willing to do extra when asked to do something.
9. Always well groomed.
10. Between the age of 23 and 36 years old
11. Must have a Valid code 8/ code 10 Drivers licence.
Please only email me on martin@bestpartner.co.za , I will not answer any calls or watsapp, I'm only looking at the CV and the qualifications with a picture and a motivated message. ( Derrick ave Cyrildene)
Salary R5000
1mo
Ads in other locations
1
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Join a Team as a Business Developer
in Gauteng!
Are you a dynamic professional ready to expand market presence and drive revenue growth? Our client, a leading manufacturer, seeks a talented Business Developer for their Gauteng branch. Enjoy remote work flexibility until our new office opens
Key Responsibilities:
Identify potential clients, analyze industry trends, and evaluate new markets.
Develop and implement campaigns, qualify leads, and track effectiveness.
Connect with potential clients, nurture relationships, and expand your professional network.
Maintain strong client relationships, resolve issues, and ensure high satisfaction.
Develop and execute sales plans, monitor market trends, and adjust strategies.
Create and deliver customized presentations, addressing client needs and concerns.
Draft compelling proposals, present to clients, and negotiate terms.
Work with product development, participate in team meetings, and share insights.
Prepare detailed sales reports, analyze data, and present findings.
Attend industry events, build professional networks, and explore partnerships.
Oversee onboarding processes and ensure client satisfaction.
Qualifications:
Degree/Diploma in Business, Marketing, or related field (NQF Level 7).
Minimum 5 years experience in Business Development or Sales Management.
Proven success in business development or sales in the retail sector.
Advanced skills in MS Office and CRM Software.
Strong analytical, communication, and negotiation skills.
Own a reliable vehicle and have a valid driver’s license.
What We Offer:
Competitive salary monthly salary (cost to company)
Travel and mobile phone allowance.
Benefits including medical aid and provident fund.
Incentive scheme.
Flexibility of working from home initially.
To apply, please send your CV to liza-nelle@personastaff.co.za
Persona Staff (Pty) ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
SECTOR: Business; Sales
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004863/LN&source=gumtree
2h
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We have a fantastic opportunity to join a leading Fourways estate agent as their Office Manager. This estate agency has a fantastic local reputation and are looking for somebody to support the sales, lettings and property management teams with general administration and general office management.Office Manager BenefitsMonday to Friday 9am-5pmNO WEEKENDSSalary up to R19k dependent on experienceFull training can be providedCentrally located officeCompany PensionTeam events and incentivesOffice Manager RoleRole model and consistently deliver an exceptional customer experienceFollow best practice regarding the day to day running of the officeEnsure all admin is accurate and is available for all client meetings/contract signings/key collections as and when requiredEnsure all systems are accurately maintained and up to date, particularly regarding key management and property securityRespond promptly to all incoming sales & lettings enquiriesEnsure time is maximised by effective and accurate diary management when scheduling appointments and forward planning timeOffer admin support as and when required to help progress active sales and lettingsEnsure the move in process is carried out in line with company procedure including but not limited to all compliance documents are completed and on file, funds are received and keys are released accordinglyCarry out associated admin tasks relating to our lettings portfolio such as new listings and remarketingUnderstand and comply with all company policies and procedures as well as industry legislationOffice Manager- what we are looking forEngaging communicator, both written and verbal, able to build rapport with clientsA well-presented professional with a confident, enthusiastic approach to workA diligent and organised individual, capable of prioritising own workload and shifting prioritiesAble to positively adapt to change and be flexible in accordance with business needsWorks with best interest in mind at all times, demonstrating honesty and loyaltyWork well within a team and alone; takes initiative and is actively productiveDemonstrates attention to detail, accuracy and timelinessEager to learn and develop own skill set as well as supporting fellow colleagues with theirs.Email your application for consideration to: vacancies@absoluteconsult.co.zaJOB REFERENCE: ABC932356
1mo
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Looking for a shop and admin assistant who will be responsible for the following:- Opening & Closing our Store- Assisting customers in store- Answering calls, whatsapps and emails- Invoicing clients- Booking collections and deliveries- Stock take & order managementWorking Days & Hours:Tuesday 8am to 5pmWednesday 8am to 5pmThursday 8am to 5pmFriday 8am to 4pmSaturday 9am to 2pmSalary R5000 per monthPlease do not whatsapp or phone. Reply to this ad with your CV.
10h
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Role OverviewAn exciting opportunity has arisen for an experienced, motivated and reliable individual to join an office as Office Manager and Team Administrator. This is a varied but rewarding role; ideal for someone who enjoys multitasking and delivering first class client service.Key ResponsibilitiesOffice Manager specific:• The usual general duties required for the smooth and efficient running of an office• Office health & safety and ISO requirements• Raising purchase orders, ordering office supplies and processing invoices• Organising required office meetings, preparing reports and taking minutes• Dealing with HR matters such as sickness, holiday and new joinersAgency specific:• Compiling market appraisal reports and terms of business documentation ahead of launch• Completing and adhering to compliance procedures - gaining identification and credit checking vendors• Producing property details, writing descriptions and acquiring vendor approval• Liaising with photographers, EPC and floorplan providers• Dealing with enquiries, booking viewings, following up and providing feedback• Weekly applicant reviews• Department invoicingABC specific:• Arranging access for inspections and liaising with clients• Monthly invoicing including running departmental financial reports and reviewing debtors, aged time and disbursements• Report formatting, copy/audio typing and drafting of letters and other documentation• Population of certificates/standardised documents• Diary management to include arranging travel and booking accommodation• Day to day administrative tasks for the team e.g. expenses, opening of new instructions etc. The above is not an exhaustive list of duties and you will be expected to perform different tasks as required.Key Skills• Previous administration experience is essential• Proficient in the use of Microsoft Excel, Word and Outlook and with the ability to pick up new software quickly• Good attention to detail• A professional manner, articulate with strong verbal and written communication skills, ability to work effectively with individuals at all levels• High efficiency, organisational and time management skills with excellent attention to detail and accuracy• Ability to multitask and to work under pressureTeam OverviewThe successful candidate will be joining the multi-disciplined Exeter office which deals with all aspects of property to include Rural Estate Management, Rural Professional, ABS, Rural Agency, Residential Agency, Hotels, Leisure and Development.The candidate will support the Rural Agency team and ABS team. The Rural Agency department are a team specialising in the sale and purchase of land, farms and estates in Gauteng & MpumalangaSalary: R16k pmHours: 9am to 5pm - Monday to FridayIf interested, please email your CV to: vacancies@absoluteconsult.co.zaOr follow link: https://absoluteconsult.co.za/office-manager-team-administrator-randburg/JOB REFERENCE: ABC881274
1mo
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Office administrative individual required:This position is for an insurance based construction company.Requirements:Own transport with valid drivers licensePuntualAttention to detailExcellent communication skillsExcellent organization skillsAble to work under pressureClient communicationProvide updates to managersAssist site managers that are on the roadOrder materials and arrange deliveryProvide documents to relevant individuals to conduct the work for the day/week/monthUpdated attendance registerUpon receiving your CV application we will arrange an interview and discuss the position further.The offices are based in Midrand.Kindly forward your applications along with your CV and relevant documentation to recruit.iconicbuilds@gmail.comReference: OfficeAdminJHB
13h
We are looking for a new Portfolio Manager at our Gauteng office based in Fourways, Sandton. The applicant needs to have at least 1 year Sectional Title Management experience. The applicant needs to have attention to detail, be able to work under pressure, a people's person and fluent in English. Ideally we would like to appoint the suitable candidate effective as soon as possible, but we are willing to wait until 1 July 2024 for the right candidate.In order to do this job you will need to have a license and have your own transport and willing to work after hours at times in order to attend meetings at the Estates that you will be managing. Should you be interested in applying, please email your CV to info@aivproperties.co.za
14h
VERIFIED
9
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Office Administrator with sales Experience needed urgently.A monthly salary of R18 500.Company Based Midrand,Gauteng.Sales and marketing/Management experience will be an advantage.‼️NB: if you hate sales please don't apply.Whatsapp or call us072 575 92 55
1d
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Assistant needed to look after salon and help with keeping tidy in Naledi Soweto. Suitable for you if you're good with people and booking appointments and looking after stock. Will open shop and help answer calls.
2d
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Construction Company based in Brackenhurst looking for an admin lady that has experience with working with Insurance claims. Must be able to do quotes, invoicing and data capturing. Must know how to work on a live system with the insurance company. If this is you then please send your CV to:admin@klproject.co.za
5d
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Join Our Team as a Business Developer in Gauteng! Are you a dynamic and driven professional ready to take on the challenge of expanding market presence and driving revenue growth? Our client, a leading manufacturing concern, is seeking a talented Business Developer to join their Gauteng branch. This role offers the flexibility of working remotely until our office is established in the area.
Key Responsibilities:
Market Research & Analysis
: Identify potential clients, analyze industry trends, and evaluate new markets.
Lead Generation:
Develop and implement campaigns, qualify leads, and track effectiveness.
Relationship Building:
Connect with potential clients, nurture relationships, and expand your professional network.
Customer Relationship Management
: Maintain strong client relationships, resolve issues, and ensure high satisfaction.
Sales Strategy:
Develop and execute sales plans, monitor market trends, and adjust strategies.
Sales Presentations
: Create and deliver customized presentations, addressing client needs and concerns.
Proposal Development
: Draft compelling proposals, present to clients, and negotiate terms.
Collaboration:
Work with product development, participate in team meetings, and share insights.
Reporting:
Prepare detailed sales reports, analyze data, and present findings.
Networking:
Attend industry events, build professional networks, and explore partnerships.
Client Onboarding:
Oversee onboarding processes and ensure client satisfaction.
Qualifications:
Degree/Diploma in Business, Marketing, or related field (NQF Level 7).
Five years of experience in Business Development or Sales Management.
Proven success in business development or sales in the retail sector.
Advanced skills in MS Office and CRM Software.
Strong analytical, communication, and negotiation skills.
Own a reliable vehicle and have a valid driver’s license.
What We Offer:
Competitive salary monthly salary (cost to company)
Travel and mobile phone allowance.
Benefits including medical aid and provident fund.
Incentive scheme.
Flexibility of working from home initially.
If youre passionate about driving growth and building lasting client relationships, we want to hear from you! Apply now to join a forward-thinking team dedicated to excellence. To apply, please send your CV to natasha@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful. Persona staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the
SECTOR: Business; Sales
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004857/N&source=gumtree
6d
1
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Join Our Team as a Business Developer in Gauteng! Are you a dynamic and driven professional ready to take on the challenge of expanding market presence and driving revenue growth? Our client, a leading manufacturing concern, is seeking a talented Business Developer to join their Gauteng branch. This role offers the flexibility of working remotely until our office is established in the area.
Key Responsibilities:
Market Research & Analysis
: Identify potential clients, analyze industry trends, and evaluate new markets.
Lead Generation:
Develop and implement campaigns, qualify leads, and track effectiveness.
Relationship Building:
Connect with potential clients, nurture relationships, and expand your professional network.
Customer Relationship Management
: Maintain strong client relationships, resolve issues, and ensure high satisfaction.
Sales Strategy:
Develop and execute sales plans, monitor market trends, and adjust strategies.
Sales Presentations
: Create and deliver customized presentations, addressing client needs and concerns.
Proposal Development
: Draft compelling proposals, present to clients, and negotiate terms.
Collaboration:
Work with product development, participate in team meetings, and share insights.
Reporting:
Prepare detailed sales reports, analyze data, and present findings.
Networking:
Attend industry events, build professional networks, and explore partnerships.
Client Onboarding:
Oversee onboarding processes and ensure client satisfaction.
Qualifications:
Degree/Diploma in Business, Marketing, or related field (NQF Level 7).
Five years of experience in Business Development or Sales Management.
Proven success in business development or sales in the retail sector.
Advanced skills in MS Office and CRM Software.
Strong analytical, communication, and negotiation skills.
Own a reliable vehicle and have a valid driver’s license.
What We Offer:
Competitive salary monthly salary (cost to company)
Travel and mobile phone allowance.
Benefits including medical aid and provident fund.
Incentive scheme.
Flexibility of working from home initially.
If youre passionate about driving growth and building lasting client relationships, we want to hear from you! Apply now to join a forward-thinking team dedicated to excellence. To apply, please send your CV to craig@personastaff.co.za
Persona Staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant.
SECTOR: Business; Sales
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004856/CS&source=gumtree
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Job Overview:
As a Temporary Receptionist, you will serve as the first point of contact for visitors and callers to the organization. Your role is vital in creating a positive impression and ensuring smooth front desk operations during temporary staff shortages or busy periods.
Key Responsibilities:
Greeting Visitors: Warmly welcome and assist visitors, ensuring they sign in and directing them to the appropriate personnel or location.
Answering Calls: Professionally handle incoming calls, routing them to the relevant individuals or departments and taking messages when necessary.
Front Desk Management: Maintain a clean and organized reception area, including managing the distribution of mail and packages.
Appointment Scheduling: Schedule and confirm appointments for employees, clients, and visitors, coordinating with team members when needed.
Customer Service: Provide excellent customer service by addressing inquiries, assisting with general information, and helping resolve visitor or caller issues.
Administrative Support: Assist with various administrative tasks, such as data entry, filing, and photocopying, as requested.
Security Awareness: Monitor access to the premises, ensuring the security and safety of employees and visitors.
Communication: Keep colleagues informed of the arrival of visitors and incoming deliveries or packages.
Technology Proficiency: Utilize office equipment, such as multi-line phone systems and computer software, to carry out receptionist duties efficiently.
Qualifications:
High school diploma or equivalent.Previous experience as a receptionist or in a customer-facing role is a plus.Excellent verbal and written communication skills.Polite and professional demeanor, with strong interpersonal skills.Ability to handle multiple tasks and work in a fast-paced environment.Proficiency in using standard office equipment, including phone systems and computer software.Attention to detail and a strong sense of responsibility.Reliability and punctuality.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODI3NDYzNjA4P3NvdXJjZT1ndW10cmVl&jid=1715927&xid=3827463608
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Seeking a well spoken, English speaking candidate with strong administration skills to be the face of the company in JHB. This is a 1-year contract opportunity.
Welcome clients / visitors Taking callTaking down messagesAttend to all office administration Responding to emails
Non-negotiables:
MatricSome relevant tertiary qualification is a PLUSNo less than 3 - 6 years Receptionist / Administration experience within a reputable company.Strong administration skillsStrong written and verbal communication skillsStrong typing skillsComputer literate Energetic
ALL background checks will be done, only serious applicants to be considered.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODY3NjQ5OTc1P3NvdXJjZT1ndW10cmVl&jid=1747724&xid=2867649975
6d
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HR Assistant
An Investment company is thrilled to announce a fantastic opportunity for an enthusiastic individual to join their team as an HR Assistant!
Start Date:
ASAPDuration:
12 Months Fixed-term contractWorking hours:
7 am – 4 pmLocation:
Kya Sands, Johannesburg Salary:
Negotiable Requirements
Diploma/Degree in Human Resource Management
At least 2 years of relevant HR experience
Excellent communication and presentation skills
Interpersonal skills
Problem-solver and solution-driven
In-depth knowledge of the Microsoft Office package
Have the ability to multitask
The ability to keep confidential information secure
Personality Traits
Humility
Integrity
Emotional Intelligence
Results and solutions driven
Committed and hardworking
Good listener
Team-orientated
Dependable and trustworthy
Adaptable
Assertive
Confidentiality
Responsibilities
Oversee the implementation and enforcement of all HR policies
Implement an effective filing and record-keeping system
Co-ordinate and manage all HR processes including but not limited to leave management, employee wellness, and development
Ensure strict adherence to company HR policies and institute disciplinary action against transgressors
Ensure timeous attendance of staff and maintain such records
Facilitate the employee recruitment and selection process
Administer company payroll and submit to Head Office for processing
Conduct regular performance assessments on performance of all admin and support staff
Attend and represent the employer in all disciplinary hearings as might be required from time to time and maintain proper records
Maintain a safe and secure work environment
Enforce and ensure strict adherence to all company policies
Record and keep all minutes during the staff meetings
Treat all information, whether personal or business-related with confidentiality and discretion, at all times
Attend to all reasonable instructions as may be issued by your line manager or anyone with delegated authority
Note:
Preference will be given to EE candidates
If you meet the above requirements and wish to apply, you MUST upload ALL the following documents: (PDF or Word) with a maximum size of 2 MBUp-to-date professional CV
A copy of your Boston Certificate OR Academic Transcript
NOTE: Placement Partners only accepts documents that DON’T change like CV and certificates. PLEASE SEND YOUR MOTIVATIONS TO:
graduateservices@boston.co.za
Your motivation must indicate why you are suitable for this position. Applications that do not contain all the above items will not be considered.
SECTOR: Admin, Office & Support
Job Reference #: JHB000056/SN
6d
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“An exciting opportunity within Energy at Work Projects has now become available! We are looking to appoint an individual who will be part of our Learnerships for 2023. We are looking for an individual who is confident, well-articulated and looking to gain work experience. This opportunity also offers a fully paid qualification relevant to our industry. This individual will have the opportunity to be part of a dynamic organisation that offers an opportunity to establish a dynamic career in outsourced services.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODg3MDk5MjgxP3NvdXJjZT1ndW10cmVl&jid=1540363&xid=3887099281
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PURPOSE OF THE ROLE
To receive and perform quality assurance on documents and assessment of claims for legitimacy based on the specialized requirements of the role.To initiate all new claims received on the operating system used by Salt Employee BenefitsTo follow up on behalf of members on all outstanding claim paymentsTo deal with member queries and advise members on fund benefit structure and benefitsTo act as a liaison between the members of the Fund and Fund’s other service providers (funeral benefit administrator, Section 37C Investigators, Trust Fund Administrators, Tracers) in receiving claims and ensuring that they are processed timeously.
Walk in Members
Receive members and help them with submission of claim.
First ensure that the member is a member of the FundEnsure that the member is not still employed in the industryCheck that the contributions are up to dateCheck that all claim documents are available:
Claim documents are completed, signed and stamped by both employer and memberCopy of ID is available and clearCopy of bank statement is available and clearValid Tax number for the member
Advise member if there are any discrepancies regarding the membership or any of the above.Help member to understand what the member needs to do.
Attend to members and beneficiaries who are submitting and following up on their claims (withdrawal, funeral, disability, death, unclaimed benefits, retirement, trust fund)
Ensure that the member’s claim has the necessary documentation and attachments according to type of claim.Escalate claims that are outside the service level agreement.
Advise members who come to enquire about their membership on their statusWhere a member has shown proof that they were employed and the employer has not paid, refer to the relevant CLO/MCLO for further investigation.Provide members with benefit statements, contribution history and quotations where available.Educate members on benefits of the fund and process.Provide a daily report to the manager for consideration and review.
Reporting and Admin
Submit daily and weekly reports.All claims and documents to be uploaded and indexed on Everest/EPIC system used by Salt.
Relationship Management
Strictly adhere to the rules and policies of the Fund, legislation, administration procedures and service level agreements.Maintain and improve quality results by adhering to standards and guidelines; recommend improved procedures.Attend internal and external training required.
Time Management
Excellent time ma...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODYxODIxOTU2P3NvdXJjZT1ndW10cmVl&jid=1345337&xid=1861821956
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Purpose of role
The position is responsible for the monitoring, administration and reporting on the various activities and processes in the IT department and its service providers.The duties include liaising with internal and external stakeholders.Perform quality assurance based on the specialized requirements of the role.Should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeouslyEngage in a professional manner whether it be verbal or face to faceHave the ability to communicate via different communication channelsEnsure that the brand or image of SEB is always maintained by adhering to the values (in keeping in line with the KPI and values of the company)Be a strong team playerHave both industry knowledge and experienceEnsure that the role is carried out with the relevant accuracy, attention to detail and following instructions.Ensure that judgement and attention to detail is applied to the roleEnsure that the role is completed within required deadlines and should have the ability to organize, plan, set goals and deliver accordingly.Strong interpersonal skills as cross team collaboration is required.Have the ability to innovate in the roleQuality of work should be thoroughConscious of the abuse of company resources
Responsibilities
Administer, monitor and report on:Administer, Monitor and report on requests from and to Service ProvidersMonitor and report on Desktop support casesAdminister, monitor and report on ProcurementsAdminister, monitor and report on the office’s physical security systems (What are they supposed to do here?)Internal audits of hardware and softwareAssist with external ICT auditsDocument, implement and maintain processes with service providers according to SLA’sDocument, implement and maintain inter-departmental processes
REPORTING
Prepare monthly and ad hoc reports as and when requested
QUERY RESOLUTION
Attend to queries or inquiries within the required timelinesProvide assistance to internal clients and service providers where necessary
INNOVATIVE & TEAM PLAYER
Be able to work independently with minimal supervisionBuild and maintain supportive relationships both internally and externally
RELATIONSHIP MANAGEMENT
Build and maintain positive relationships with all clients and service providersBuild and maintain supportive relationships with teams internallyEnsure that all communication sent internally and externally is dealt with p...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTE3NjI4OTA3P3NvdXJjZT1ndW10cmVl&jid=1303657&xid=3517628907
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The Section 37C, administrator is responsible to accurately and timeously perform all Section 37C related activities through the co-ordinating of death claims information as per agreed service levels between SALT EB and the Fund and support the trustees with the death claims process whilst meeting production standards.
To provide efficient administration and verification service in respect to quality assurance of risk claims that results in the improvement of client service and to minimize financial risk. The responsibility is to ensure that all claims and related documents conform to the set standards, within the agreed service levels and that the claim is ready for processing.
The duties include requesting information, responding to enquiries and providing assistance to members and beneficiaries, Compliance, Client Services, the Contact Centre, employers and external service providers.
Areas of Responsibilities
KEY ACTIVITIES
Perform all Section 37C related activities which include the complete death claim processing cycle of all death claims, all death related enquiries and complaints.Liaise with members, beneficiaries, employers and/or relevant stakeholders in a professional manner in order to obtain and clarify details regarding the claims (both verbal and written).Quality assure and review the death claim documentation in order to ensure the documentation is accurate, complete and compliant with relevant legislation.Liaise with the relevant affiliations in order to resolve issues around incorrect or incomplete documentation.Prepare investigation report detailing findings together with motivation for the distribution of the benefit for the Trustees to verify and approve at the Death Benefit Disposal Sub-Committee meeting.Prepare a report on death cases for presentation to Trustees at the Death Benefit Disposal Sub- Committee meeting on a monthly basis.Report on inflow and outflow of death claims statistics for Fund.Keep abreast of all requirements in the retirement industry as set out by the FSCA and the relevant legislation.Process Section 37C claims according to the rules, policies, legislation, administration procedures and the service level agreement.Provide accurate information to clients in order to ensure that they receive appropriate service.Build and maintain relationships with internal and external stakeholders.Deliver on service level agreements agreed between internal and external stakeholders in order to ensure that expectations are managed with beneficiaries.Make recommendations to improve client service and fair treatment of clients within area ofParticipate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.Meet production standards i...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzkzNzUxODE3P3NvdXJjZT1ndW10cmVl&jid=782238&xid=3393751817
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PURPOSE OF THE ROLE
The Claims Team Leader is responsible for the overall management of the claims team. The duties include, managing, planning, monitoring and reporting. The Claims Team Leader reports to the Manager: PSSPF Claims.
The ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise.The ability to analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This could be in the form of innovative ideas as well as the task of compiling reports.Engage and list to current challenges in the team/business and use expertise to Trouble shoot issues in order to provide workable solutionsThe ability to tackle a Problem with the intent of using expertise/capability and or experience to resolve speedilyPerform quality assurance based on the specialized requirements of the role.Should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeouslyEngage in a professional manner whether it be verbal or face to faceHave the ability to communicate via different communication channelsEnsure that the brand or image of SEB is always maintained by adhering to the values (in keeping in line with the KPI and values of the company)Be a strong team playerHave both both industry knowledge and experienceEnsure that the role is carried out with the relevant accuracy, attention to detail and following instructions.Ensure that judgement and attention to detail is applied to the roleEnsure that the role is completed within required deadlines and should have the ability to organize, plan, set goals and deliver accordingly.Strong interpersonal skills as cross team collaboration is required.Have the ability to innovate in the roleQuality of work should be thoroughConscious of the abuse of company resourcesThe Section 37C, Disability & Funeral benefits Claims Team Leader is responsible for the overall management of the team. The duties include, managing, planning, monitoring and reporting. The Team Leader is responsible for managing operations of the team in the absence of the manager, including presentation of Board reports to the Board of Management and Sub-committees in the absence of both the manager and CRM.
SPECIALIST REQUIREMENTS
Ensure that all quality assurance related activities as set out in the Quality Assurance checklist have been actioned.Ensure completion of the quality assurance process as set in the Quality assurance checklistContact member for outstanding requirements and update notes on the systemCalculate the benefitApply for a tax directivehttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTA5NDkyMjIzP3NvdXJjZT1ndW10cmVl&jid=375920&xid=3909492223
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