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Senior Manager: Customer Experience
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General Details
Location:
Advertised By:Agency
Company Name:Isilumko Staffing.
Job Type:Full-Time
Description
The Senior Manager Customer Experience will interface with Operations Delivery and Optimisation roles to ensure data driven KPIs are established, implemented and monitored. Will be responsible for customer and governance and integrated planning enterprise wide. Will be responsible for overseeing the overall experience customers have during their interaction. Ensuring customers are satisfied, loyal and have a positive interaction in every interaction throughout their journey. Responsible for ensuring that the brand is experienced in a consistent fashion.
Educational requirements:
- Advanced Diploma/Degree (market-related qualification).
- Customer experience certification.
Experience:
- 7-10 years experience.
- 3-5 years management experience.
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Id Subtitle 1243754304
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Isilumko Staffing.
Selling for 3+ years
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If you meet the requirements for above position kindly email your profile to: link to the job
To see more career opportunities click link below:
https://www.dittojobs.com/company/view
or Visit our Website www.solicited.co.za
Should you have any questions regarding the above role or any other vacancies, kindly contact hr@solicited.co.za
If you don’t hear from us within 2 weeks from the closing date, please consider your application unsuccessful. Should we have any other role that match your profile, we will contact you.
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