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Secretary - Ad posted by Isilumko Staffing.
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General Details
Location:
Advertised By:Agency
Company Name:Isilumko Staffing.
Job Type:Full-Time
Description
If you have gained 1 year office admin/ secretarial experience, know how to support a Head of a Department / Executive, and have a 3-year diploma - secretarial/office admin, then hit apply! This role is towards Braamfontein.
Responsibilities:
- Diary management
- Screen HOD emails and respond
- Type and compile reports
- Draft presentations
- Minute taking
- Liaise with travel agent for bookings
Must have:
- Matric
- 3-year diploma - secretarial / office administration
- No less than 1 FULL year of work experience as a secretary / office administrator / manager
- Computer literate - proficient with Excel, PowerPoint
- Excellent typist
- Excellent English communication
- Great telephone etiquette
- Detail orientated
- Organised
- Professional
- Deadline driven
- Energetic
- Innovative
- Presentable
- Clear criminal record, great track record (reference checks will be done upfront)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDk5NzUzMjYyP3NvdXJjZT1ndW10cmVl&jid=1701331&xid=2499753262
Id Subtitle 1235069839
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Isilumko Staffing.
Selling for 2+ years
Total Ads317
Active Ads317
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Receptionist (Office support/ minutes typing)
As the face of our company, the receptionist will set the tone for your clients’ first impressions.
Minimum Qualification Requirements:
Grade 12Own Transport is advantageous.Highly organized, with the ability to efficiently manage administrative tasks.Candidate must be well presented.Minute Typing from recordings – Must have previous experience.
STRONG Computer /System Skills Required
Experience with MS WordExperience with MS ExcelExperience with MS OutlookWilling to learn.
Roles and Responsibilities:
The successful candidate will:Welcome and assist visitors in a professional and friendly manner.Responsible for all incoming calls at the switchboard: Polite answering, transferring calls to the correct department and communicating messages timeously.Ad hoc duties as and when required.Courier service - arranging for collections and deliveries.General secretarial/administrative/filing duties for various directors and managersUpdate various Excel spreadsheets daily, weekly, and monthly.Managing the bookings of the boardrooms and meeting roomsMaintaining safety and hygiene standards of the reception area
Personal attributes required:
Must have a confident and professional telephone manner.Must be professional in approach and appearance with a vibrant personality.Must be well spoken and be able to interact in a polite and composed manner at all times.Must have the ability to organise, multitask, prioritise and work well under pressure.Must be able to use initiative, pay attention to detail and have a strong sense of urgency.Must be trustworthy, reliable, and punctual at all times.Must have to ability to learn quickly, be resourceful and be proactive when issues arise.Must be flexible, agile and able to work in a team as well as independently.Must possess a high level of maturity and integrity.Must promote a positive working environment.Must be able to interact in a polite and composed manner at all times.Must promote a positive working environment.Team PlayerCustomer FocusedAttention to detail.
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ROLE PURPOSE
To effectively provide the General Manager and Sales & Service Manager/team with sales and service information to enable informed decision making and achievement of sales and service objectives. Responsible for the upkeep and updating of the new Customer Relations Management (CRM) systems. Assist the General Manager with the upkeep of the office in line with the mandate of the General Manager ‘s Exco reporting.
KEY RESPONSIBILITIES include the following. Other duties may be assigned.
Ensures availability of accurate and up to date client information.Consolidation of all reports from various departments.Work with the Data Analyst team to prepare reports for the GM and Sales Manager.Create models for Sales Administration focus and interpretation of the data using MS Excel models.Manage the General Manager’s and Sales Managers office by providing administrative support.Prepare minutes for the weekly Sales Business Review meetings.Responsible for the upkeep and updating of the Customer Relations Management (CRM) systems to ensure the information is up to date and accurate to produce insightful reports.Develops and implements administrative procedures to support sales and service.Provides sales and service-related information as required based on sales and service activities and current portfolio data.Provides specific client information/reports to the sales team through analysis of client data.Provide reports on the performance of the regional sales teams on achievement against targets on a monthly basis.Extrapolates information from the system to support budget compilation and determination of revenue targets.Responsible for stationery, housekeeping, and cash sales.Assist and work in conjunction with Financial Administrator from time to time.To provide administrative and secretarial support to the Sales Manager.Some staff supervision.
Cost Management
Provides input into the compilation of the regional sales and service budget for determination of revenue targets.
MINIMUM QUALIFICATIONS, EXPERIENCE and KNOWLEDGE:
The requirements listed below are representative of the knowledge, skill, and/or ability required.
B Degree in marketing / business management / business administrationAt least 3 years’ experience in sales administrationAdvanced Excel skillsExcellent command of the English languageMust have excellent communication and interpersonal skillsMust pay attention to detailMust be focused on achieving resultsMust be a team playerMust have business acumen and be able to communicate at all levelshttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTI3NzkwMjg1P3NvdXJjZT1ndW10cmVl&jid=1484413&xid=2127790285
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The ideal candidate will be responsible for overseeing the day to day operations of the division, managing the team and work processes and meeting the divisions financial target. You will also be engaging with clients on a daily basis taking instruction and delivering diverse company secretarial services to clients.
Responsibilities:
Meet target and manage the budget requirementsManage the overall operations of the departmentMeeting client expectations in terms of service delivery and quality of workPlanning, organising and leading the work of teamManage the workflow processesEnsure policies and procedures are followedBuild relationships with clientsMaintaining quality by enforcing quality and excellent client service by analysing and resolving client service problems, managing the customer satisfaction surveys and net Promoter score results.Review processes and procedures for any potential improvement
Qualifications:
Diploma/degree
Work Experience:
+8 years experience in the field2 to 3 managerial experience
Knowledge:
Company ActKing IVCIPC proceduresSecretarial programme (Profsoft)
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The incumbent will provide direction and input re. the administration of SEB in line with client needs and working closely with the Executives to implement and drive strategic changes. Manage a large team of key account managers for a portfolio of funds. Lead the team and manage workflow. This role is focused on the achievement of the SEB Company Strategy through the provision of: Facilitation services for the planning, implementation and monitoring of customer engagement, benefit counselling, brand awareness, client take on and member education .Project management services to execute and manage key organization-wide strategic and operational projects.
BUSINESS IMPROVEMENT :
Analyze and identify opportunities for business process improvements wrt. Customer engagement, brand awareness, client take on , and education of members.Study, assess, and analyze the current working environment to enhance processes to improve on and enhance the relationship with clients.
POLICIES, PROCEDURES AND PROCESSES:
Manage and ensure accessibility and effective implementation of policies, procedures and controls covering all areas of assigned departmental activity so that all relevant procedural / legislative requirements are fulfilled to ensure that the SLA for all clients are upheld
OPERATIONS MANAGEMENT:
Assist in the administration and monitoring of the day-to-day operations of the Admin teams / key account managers or key stakeholders externally within required performance parameters;Provide administrative support to the COO and It to enhance the execution of her responsibilities;Assist in the administration and all associated document management, governance and record keeping in line with SEB policies and procedures to maintain compliance and manage associated risks.
PROJECT MANAGEMENT:
Coordinate and support selected SEB strategic projects / initiatives from inception through planning, implementation, monitoring, evaluation and conclusion to ensure delivery of strategic objectives, on time and within budget and other constraints.May be required to assist in data governance, research, analytics and reporting.
SECRETARIAL SERVICES:
Provide secretarial services on selected governance structures and decision-making committees on which the COO ;This includes logistics coordination, agenda planning, working with presenters to prepare prior to submission / presentation, material collection and distribution, attendee tracking and posting of minutes.Contribute towards the negotiation of internal service level agreements where necessary.Continuous improvement/ Innovation.Contribute towards the identification of opportunities for continuous improvement of the SEB operational processes, p...
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DUTIES, RESPONSIBILITIES & REQUIRED SKILLS
Must have excellent verbal and written communication skillsDigitally literate and able to learn and utilise a number of software packages and platforms and be able to work with advanced MS Excel, Word, PowerPoint and OutlookTime management skills, problem solving skills, ability to maintain confidentiality, an eye for detail , able to work independently , flexible and pragmatic approach to working with colleagues, ability to adapt to new and pressurised environmentsGeneral office and personal administration (including diary management, answering telephone calls and tracking messages in the absence of the professionals, making travel arrangements, arranging of office functions, ordering of office groceries and other necessities)Call logging for all electronic faults (IT, phones, electricity, etc)Dictaphone and copy-typing of a wide range of documentsSubmit trademark applications for registrations, attend to trademark assignments, upkeep of registered trademarks, ensuring that it is renewed timeously, keeping office records and recon updatedAttend to the lodgement of Trusts at the Master’s offices (new trusts, amendment to trust deeds, trustee amendments, etc)Collate, update and maintain all legal and company secretarial documents on the Companies and Intellectual Property Commission database (e-filing), file all documents within prescribed deadlines, filing CIPC applications on statutory files, process and submit documents on CIPC website timeously, adhere to statutory changes to legal entities, timeously, registration of new companies, director changes, name changes, etcAttend to all requests for statutory and FICA documentation in respect of new clients (and keeping proper records of these both electronically and on file)Opening of new clients and matters on system for the firmCapturing of accurate billings and amending of invoices to enable office manager to submit invoices to clientsTenders (source tenders that the firm can apply for, attend briefing sessions, draft necessary tender documents, etc)Upkeep of electronic filing (including Dropbox, and other file sharing platforms)Incorporating amendments to documents
DESIRED EXPERIENCE & QUALIFICATION
Strong administration and organisational skills in order to manage the director’s officeHard-working, with the ability to work under the stress that comes with a Law practiceMust be well-organised and conscientiousHonesty, reliability, punctuality, loyalty, commitmentHigh emotional intelligence, resilient integrityAbility to multi-task and pay attention to strict deadlinesMust be able to work after hours should work pressures require it (no overtime is paid)Must be...
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They are looking for an Office Manager & Personal Assistant with a minimum of 3 – 5 years’ experience to assist their Managing Director and General Manager at their office in Johannesburg.
Primary Responsibilities
Reporting to senior management and performing secretarial and administrative dutiesAnswer and direct phone callsLiaise with senior managers to handle requestsBook travel arrangements (transport and accommodation)Develop and maintain a filing system and assist in the preparation of regularly scheduled reportsCapturing data into project files of invoices, fuel slips and delivery notes from siteMaintain contact lists of suppliers and update their pricing lists regularlyProvide general support to visitorsScheduling appointments, maintaining an events calendar, and sending remindersOrdering office supplies and replacements, as well as managing mail and courier servicesCopying, scanning, and emailing documents, as well as taking notes
Additional Responsibilities
Interact with new and existing customersAid in the development of new and improved processes to guarantee efficient delivery of the projects
Requirements
Licensed to work in South AfricaDriver’s license essentialAbility to manage diverse, simultaneous projects of varying complexitiesProficiency in Microsoft Office applications such as Excel, Word, Outlook,Strong communication skills
Soft Skills
In addition to the hard skill requirements our client is also looking for candidates that are:
Willing to take on additional responsibilityEnthusiasticEnergeticSelf-motivatingExcellent communication skillsApproachabilityIntercultural sensitivityEnglish both written and verbal is essential
Travel
90 – 95% of the candidate’s time will be in the office
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTEzNzQ2NTg3P3NvdXJjZT1ndW10cmVl&jid=1222624&xid=1913746587
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