FAIS SUPERVISORS (1 LONG-TERM, 1 SHORT-TERM)

An exciting opportunity within Energy at Work Projects is now available! We are in search of FAIS Supervisors (1 Long-Term and 1 Short-Term); a highly motivated and organised individual with extreme attention to detail who is looking for a chance to be part of a dynamic organisation that offers an opportunity to establish a dynamic career in outsourced services.

Role and Responsibilities: 

• Ensure monthly supervision is complete for +- 40 Representatives.
• Ensure all supervision activities are complete monthly for all allocated representatives working under
  supervision.
• Evidence and document all supervision.
• Audit calls, Review QA Scores and track and verify the representatives commitment to complete their
  Qualification.
• Track and report your representatives FAIS related deadlines, such as, experience requirements, COB
  requirements, RE5 requirements, qualification requirements.
• Apply for exemptions in the event a representative is not tracking to achieve their FAIS related deadlines.
  Ensure Moonstone website is kept up to date at all times.
• Issue Supervision contracts.
• Keep a competency register of your own representatives updated at all times.
• Provide daily reports and monthly reports to your manager.

Suitable Candidate Specifications:

• Strong verbal and written communication skills.
• Attention to detail.
• Be self-disciplined and pro-active.
• Strong administration skills.
• The ability to work independently.
• Excellent listening skills.

Competencies:

• Strong Excel Skills.
• Ability to work under pressure and meet deadlines.
• Excellent telephone and email etiquette.

Qualifications & Experience:

• Matric.
• COB (if applicable).
• RE5.
• FAIS Related Qualifications.
• Minimum experience required for the sub-category.
• CPD hours.
• Insurance related experience.
• Financially sound.

All applications will undergo a preliminary screening process, during which your current performance and work
ethic will be carefully evaluated.
Should you not meet the established standards, you may not advance to the interview stage.