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Site Supervisor
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2 years ago4327 views
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General Details
Description
Purpose of the Role : Management of Temporary Associates in line with Client Service Level Agreements and Legislative compliance obligations.
Requirements:
Grade 12
Tertiary Education (an advantage)
Previous experience within the Recruitment Industry is essential
Own vehicle is essential
Key Performance Indicators
Effective Associate Recruitment and Management
- Build and Maintain Client Relationships
- Associate Attendance Management and Reporting
- Management of Cost to Serve Client (Maintain Margins)
- Maintain Organizational Compliance
- Working knowledge of BCOE,WCA/IOD, Health & Safety, Benefits & Bargaining Councils
Daily Activities:
Client Service:
Clients serviced according to Service Level Agreements. Associate Service:
- Effective recruitment to competently meet Client requirements.
- Manage Legal and Financial Risk through Statutory and Legislative Compliance adherence.
Recruitment:
Maintain updated Associate Database specifying details of suitably competent Associates.
- Induction: Ensure that Associates fully understand, and comply with, specific Client Rules and Regulations.
- Associate Care: Ensure workplace Health & Safety compliance and follow IOD procedures when required.
- Record Keeping: Maintain Invoice & Associate Files to include all Mandatory Information.
- Associate Attendance Monitoring: Daily Attendance/Absenteeism Timesheet recording and Status.
- Internal Procedural Compliance: Participate in inter-departmental procedures with strict adherence to deadlines thereby ensuring accurate and timeous Associate earnings payments and Client Invoicing.
- Support Organizational Development through communicating possible new and existing Client growth requirements to National Operations Manager.
- Teamwork: Build and support relationships with Clients and Associates; and between your Branch and Payroll/Finance colleagues thereby contributing towards quality service delivery.
Desired Skills:
- Professional Communications
- Positive Attitude
- Empathy
- Recruitment & Selection
- Attention to detail
- Self Motivated
- Deadline driven
Desired Work Experience:
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Id Subtitle 1072597274
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Stratogo
Selling for 2+ years
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Sell, promote and Market the companys Products and ensure that the following is achieved:
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Job Description/Duties:
Client Relationship Management: • Developing trust relationships with a portfolio of major clients. • Develop and sustain relationships with customers that brings income to the company. • Acquiring thorough understanding of key customer needs and requirements. • Expanding relationships with existing customer needs and requirements. • Ensure correct product and services are delivered to customers in a timely manner. • Resolve issues and problems faced by customers and deal with complaints to maintain trust. • Use company resources to develop and implement strategic solutions to achieve key clients’ long-term goals. Sales: • Play integral part in generating new sales that will turn into long-lasting relationships.Reporting: • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
Employee Management: • Employee recruitment.• Onboarding and induction of new employees.• Training and development. • Employee relations. (Discipline in the workplace)• Performance management.• Employee wellness.• Employee motivation.
Other:• Communicating and collaborating with advertising, design, marketing, sales, and logistic departments to ensure keyclients’ needs are met. • Attend trade shows and marketing events as required.
Minimum Requirements:
Qualifications:• Grade 12 (Matric).• Bachelor’s degree in Business Administration, Marketing, Finance, Sales, or related field.
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Knowledge: • Proficient knowledge and experience in Microsoft Office. • CRM software.
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Overview
My Client a NPO in Durban is recruiting for a Facility Manager at their unit in Durban - KZN
Remuneration Structure
Salary : R17 500 - R20 000 PM - negotiableCompany benefits to be discussed in interview
Education requirements:
MatricBusiness management diploma or hospitality management diploma5 years’ managerial experience?Experience in a similar role and environment would be advantageous
Important Note
Candidates / Applicants with experience in running Care for the Aged facilities and homes will get preference.
Facility Manager description – job purpose
The Facility Manager covers main areas - people & organization such as catering, cleaning, ICT, HR, accounting, marketing, hospitality, planning, workplace governance, SLA management, occupancy rates, maintenance and furniture and asset management. Facility management requires coordinating the physical workplace with the people and work of the organization through:
Finance ManagementHospitality ManagementHuman Resource ManagementLeadership and Strategic ManagementOperations and Maintenance ManagementProject ManagementTechnology Management & Marketing ManagementProperty Management & Emergency Preparedness
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Oversee the full operational functions of the facility, as per the organizational chart.Lead by example and develop effective teams within the house.Ensure full compliance with facility operating controls, SOP’s, policies, procedures and service standards.Ensure that all department heads develop a positive working environment which nurtures and rewards good practice through a programme of training and development.Provide regular supervision and annual appraisal to heads of department and ensure that they do the same with their subordinates, in line with company procedures and standards.Ensure that good quality working relationships are built and maintained between staff and the individuals they are supporting.Facilitate and coordinate resident monthly meetings in line with the requirements set out in the Act governing care of the aged.Facilitate and coordinate monthly heads of department meetings.Ensure regular staff meetings .Ensure that the staff ratios are in line with care requirements.Provide support and guidance to the heads of department.Ensure staff attend all mandatory and refresher training.Ensure that the “employee of the month” initiative is implemented and adhered to by the relevant heads of department.Where necessary, ensure that all disciplinary and grieva...
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Main Purpose of Job
Develop and maintain existing and new customer relationships to generate income for the business unit. Actively promote and sell the company’s products to achieve or exceed budgeted revenue and sales margin targets.
Duties and Responsibilities
• Provide sales and customer support to existing and potential customers
• Achieve sales revenue and margin targets as agreed with management
• Provide punctual and accurate reporting on budgeting, forecasting, branch and client visits reports
• Ensure that stock is accurately managed and controlled
• Present new products and services to existing and potential customers
• Ensure that customers are always well informed
• Apply pricing structures that are in line with sales and margin objectives
• Investigate and present new avenues of revenue to management
• Organise and facilitate any potential demonstrations and/or training sessions as required by customers
• Support financial management by assisting in recovering outstanding debtors
• Communicate competitive pricing and discount requirements
• Prepare quotations and issue invoices timeously
• Keep abreast of new technologies
• Ensure compliance with SHERQ policies, practices and procedures
• Maintain and promote good internal and external customer relationships
• Lower individual operating costs
• Ensure PDI and purchase requisitions are completed accurately and timeously
• Adhere to company policies and procedures
Key Competencies/Skills
Decision makingProblem solvingAbility to work under pressureBudgeting and variance reportingBusiness acumenAction oriented and results drivenAttention to detailAnalytical thinkingCustomer service orientationConfidentiality and ethicsPlanning and organisingEmotional intelligence (EQ)Self-managementUnderstand basic financial principlesComputer literatePresentation skills
This is an AA/EE appointment and ONLY applications from South African Historically Disadvantaged Individuals (HDI) candidates will be considered.
If you have not received a response within 48 hours of submitting your resume, please consider your application as being unsuccessful.
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