Branch Supervisor

Our client in the Durban area is recruiting for a Branch Supervisor, to assume overall responsibility for the effective operations and profitability of the branch.

To actively sell company products and ensure sales targets and growth is achieved.

To supervise representatives.

Achievement of all sales targets and growth

• Sell, promote and Market the companys Products and ensure that the following is achieved:

Performance of sales activities

• Promote and sell new products as the Bank introduce same from time to time
• Phone clients for sales (Tele-Sales)

Application administration and costs

• Capturing of Loan Applications
• Check loan application documentation for accuracy, authenticity and compliance to Policy and Procedures as well as completeness

Sales focus

• Maintain responsibility for the branches Profit & Loss and Budget
• Determine the critical success factors for new customer acquisition and customer retention

Risk and compliance management

• Ensure preventative measures are carried out to fully comply with current rules, regulations and internal policies relating to risks pertaining to relevant legislation
• Identify, evaluate and monitor and make recommendations deemed necessary to the respective risk and compliance champion in order to assess, reduce, eliminate or control any current or prospective risks to the company arising from violations of, or non-conformance with, laws, rules, regulations, prescribed practices, internal policies, procedures and ethical standards

People management and development

• Responsible for training and development of branch staff, assessing team member needs and finding resources to address applicable need
• Working with HR, interview, hire and terminate branch team members

Customer service

• Create and maintain productive relationships with internal and external clients by providing advice and assistance
• Create understanding of the ‘real’ versus ‘perceived’ need through experience and expertise while complying with company polices legislation and regulations

NQF6

RE5

5-10 years experience in Management/Oversight/Supervision in the Financial Services environment

Full Rep in all Product Categories