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OSM Administrator
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17 days ago894 views
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General Details
Location:
Advertised By:Agency
Company Name:Job Placements
Job Type:Full-Time
Description
REQUIREMENTS
Minimum education (essential):
Client Engagement
Market related
Minimum education (essential):
- National Senior Certificate
- Certificate in Administration
- 0 - 2 years
- Data Capturing
- Client Engagement
- Administration
- Remote Technical Support
- MS Office
- Education and/or School Compliance and Operations
- SA-SAMS System
- Valistractor Software
- GDE Extractor Tool
- Winzip/Winrar
- Plus and Smart Systems
- Google for Business
- Basic technical support skills
- Basic understanding of network setup
- Basic understanding of software installation
- Basic understanding of MS Access Databases
- EMQ files
- Ability to travel to site to offer training and support
- Valid drivers license and own vehicle
- Proficient in Afrikaans and English
Client Engagement
- Provide OSM support on relevant and third-party platforms through professional and accurate communication.
- Proactively manage client queries through calls and emails.
- Ensure a professional image of the organisation is maintained at all times.
- Complete all assigned projects accurately and within deadlines.
- Maintain project integrity while awaiting development updates.
- Identify and resolve issues proactively.
- Assist with the coordination of training workshops.
- Deliver onsite, online, and office-based training or consultation sessions.
- Provide continuous internal training and skills development.
- Identify and investigate system or process issues and propose improvements.
- Create and maintain OSM documents, manuals, and training materials.
- Conduct market research to identify new opportunities for client satisfaction and revenue growth.
Market related
https://www.jobplacements.com/Jobs/O/OSM-Administrator-1232090-Job-Search-12-18-2025-00-00-00-AM.asp?sid=gumtree
Id Subtitle 1344955404
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Job Placements
Selling for 11+ months
Total Ads1.92K
Active Ads1.92K
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Seller stats
1.92KTotal Ads
17.43MTotal Views
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Related Ads
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Vacancy: OSM SpecialistWe are seeking an experienced OSM Team Lead to join our team. The ideal candidate will be responsible for overseeing the daily operations of the OSM team, ensuring targets are met, and providing leadership and guidance to team members. Duties include monitoring performance, implementing strategies for improvement, and fostering a positive team environment. If you have previous experience in a similar role, excellent communication skills, and a passion for driving team success, we would love to hear from you.REQUIREMENTSMinimum education (essential):National Senior CertificateMinimum applicable experience (years):3 yearsRequired nature of experience:Data CapturingClient EngagementAdministrationExperience in managing Per Hand School SetupsSkills and Knowledge (essential):Proficient in d6 systems and related modules (Plus and Smart Systems)Remote technical support and troubleshootingStrong attention to detail and analytical skillsClear and professional communication (written and verbal)Computer Skills:MS Office SuiteGoogle SuiteOther:Based in GautengOwn transport and licenseProficiency in Afrikaans and EnglishKEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVESProduct Implementation & Accuracy (50%)Execute product-specific Setups accurately.Provide ongoing product support and troubleshootingVerify data integrity and confirm compliance with school requirements.Client Support & Engagement (20%)Attend client meetings with OSM Team Lead or Functional Owner.Provide solutions within scope.Respond to client queries on relevant platforms in a timely and professional mannerTraining & Knowledge Sharing (5%)Assist in internal team upskilling by providing module icon training.Process Improvement & Initiative (10%)Identify recurring issues and propose process improvements for product setup, workflow, or client communication.Maintain and update internal manuals and guides.System Monitoring & Reporting (10%)Regularly monitor assigned systems for issues, report anomalies,
https://www.executiveplacements.com/Jobs/O/OSM-Team-Lead-1239382-Job-Search-12-18-2025-00-00-00-AM.asp?sid=gumtree
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Executive Placements
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