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*Luxury Massage Services*
Indulge in a rejuvenating escape at your favourite hotels, without leaving the comfort of their serene surroundings. Our professional massage therapists bring soothing relaxation directly to your hotel room.
Treatments include:
- Swedish Massage: Promoting relaxation and circulation
- Deep Tissue Massage: Targeting muscle tension and knots
- Aromatherapy Massage: Enhancing mental clarity and calm
Available at select hotels in Cape Town, Johannesburg, and Durban.
Book now and elevate your hotel experience.
*Strictly Professional*
8d
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Purpose of the Role: To provide professional front office service to local and international guests, manage daily operations, and ensure accurate revenue balancing while delivering an exceptional guest experience.Key Responsibilities Include but Are Not Limited To:Handling email requests in a professional and efficient mannerResponding to guest enquiries courteously and effectivelyManaging guest check-ins and check-outsOperating the switchboard and directing calls appropriatelyManaging restaurant bookings and hotel reservationsOperating the hotels Property Management System (OPERA Cloud)Managing guest accounts and ensuring accurate billingPerforming daily pit checks during each shiftResolving guest complaints promptly and professionallyMaintaining full knowledge of room categories and property layoutMaintaining knowledge of all hotel offerings and servicesLiaising effectively between departments to ensure seamless service deliveryAssisting with balancing the daily revenue reportCriteriaPost-matric hotel school qualification advantageousAt least 2 years experience within a five-star establishmentComputer literate & and operating OPERA Cloud Property Management SystemExcellent communication skillsStrong numeracy skillsHigh level of English proficiencyMotivated, enthusiastic and energeticTeam player with a positive attitudeWillingness to work shiftsAbility to work under pressureOwn transportMust reside in or near the Cape Town Southern Suburbs at commencement of employmentRemuneration and Hours of WorkMarket-related salary, taxable medical aid allowance and pension fund contributionShift-based position, including weekends and public holidays
https://www.jobplacements.com/Jobs/H/Hotel-Receptionist-1264951-Job-Search-02-23-2026-04-00-41-AM.asp?sid=gumtree
1d
Job Placements
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Location: Franschhoek, Cape Town Position Overview An opportunity has become available within the company for an experienced and reliable Assistant Hotel Manager. Their role is to enhance the operational efficiency and service quality of the Hotel by, under the guidance of the Hotel Manager, providing the service which creates the platform whereby teams can excel and meet their underlying objectives within their departments. You will excel in this role if you are an efficient, solutions driven individual who enjoys a fast paced and constantly changing environment. with a passion for exceptional service whilst maintaining a high degree of operational delivery and people management. Main Responsibilities: Ensure that world-class service is consistently delivered to all guests across the hotel, as measured by online reputation metrics and direct guest feedback. Work with the relevant teams to ensure that policies, processes, and standards directly impacting guest safety, security, and preferences are effectively implemented. Monitor the usage of equipment and consumption of stock, ensuring efficiency and minimizing waste. Develop, implement, and monitor systems that capture and communicate guest preferences without compromising their privacy. Attend daily, weekly and monthly meetings as required to ensure that you are always on top of all developments within your team and the bigger organisation. Have detailed knowledge of all Front Office, Housekeeping and F&B procedures to ensure that constant guidance is provided. Create an environment that fosters positive employee engagement and commitment to their roles. Provide timely feedback and conduct performance appraisals for the hotel team according to required standards. Enforce discipline where necessary according to the Code of Conduct. Work with third-party suppliers to ensure excellent service to both the organization and the guests. Prepare and propose the annual budget, working closely with finance and purchasing to ensure inventory and par stock levels support consistent quality service. Manage department rosters, attendance and leave balances to control staffing costs. Monitor Night Auditors and ensure that they are maintaining the correct standards and procedures that accurate financials are captured daily. Reconciliation of all floats to be checked on a regular basis to rule out any discrepancies. Regularly train on all SOPs and ensure that the team is up to date with all relevant procedures. Notice and communicate opportunities for quality improvement, ensuring follow-through on implementation. Skills and Attributes: Ability to confidently operate within a fast-pa
https://www.jobplacements.com/Jobs/A/Assistant-Hotel-Manager-1263670-Job-Search-02-18-2026-04-20-08-AM.asp?sid=gumtree
6d
Job Placements
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Reservations ManagerLead our reservations team to maximize room revenue at a world-class hotel. Reporting to the Revenue Manager , you will manage a team of 11, including a supervisor, to drive sales and ensure exceptional service. Key Duties:Manage the full reservation process, from inquiries to booking confirmations.Oversee rooms merchandising for Hotel and prepare occupancy forecasts to achieve revenue targets.Lead, train, and manage your teams performance.Ensure a superior customer experience and handle escalated guest issues.Maintain data standards and compliance with company policies and legislation like POPI.You Will Need:A 3-Year Hotel School Diploma.5 years of experience in reservations or rooms management ; supervisory experience is an advantage.Working knowledge of Opera suite and Ideas.Strong leadership, analytical, and customer service skills. Apply today to join a leading brand in hospitality!
https://www.jobplacements.com/Jobs/R/Reservations-Manager-1265465-Job-Search-02-24-2026-04-08-05-AM.asp?sid=gumtree
17h
Job Placements
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Purpose of the Role: To deliver professional front office service to local and international guests while supporting night audit functions, including accurate revenue balancing and reporting.Key Responsibilities Include but Are Not Limited To:Handling guest check-ins and check-outs efficientlyManaging email requests and guest enquiries professionallyOperating the switchboard and directing callsManaging restaurant bookings and hotel reservationsOperating OPERA Cloud Property Management SystemManaging guest accounts and ensuring billing accuracyResolving guest complaints effectivelyPerforming daily pit checks during shiftsAssisting with balancing daily revenue reportsPerforming night audit duties when required, including reconciliation of accountsEnsuring accurate financial reporting and end-of-day proceduresMaintaining full knowledge of room categories, property layout, and hotel offeringsLiaising effectively between departments to ensure operational flowCriteriaGrade 12 with a post-matric hotel school qualification advantageousAt least 2 years experience within a five-star establishmentPrevious night audit experience advantageousComputer literate & and proficient in Operating OPERA CPMS (or similar)Strong numeracy and reconciliation skillsExcellent communication skillsHigh level of English proficiencyMotivated, reliable and detail-orientedTeam player with a positive attitudeWillingness to work shifts, including night shiftsAbility to work under pressureOwn transportMust reside in or near the Cape Town Southern Suburbs at commencement of employmentRemuneration and Hours of WorkMarket-related salary, taxable medical aid allowance and pension fund contributionShift-based position, including weekends and public holidays
https://www.jobplacements.com/Jobs/H/Hotel-Receptionist-Relief-Night-Audit-1264952-Job-Search-02-23-2026-04-00-41-AM.asp?sid=gumtree
1d
Job Placements
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Receptionist & Back-Up Therapist Purpose of the PositionUnder the general direction of the Spa Manager and within the limits of the hotel’s policies and procedures, the Receptionist & Back-Up Therapist is responsible for delivering exceptional guest service at the spa reception while providing professional spa treatments when required. The role ensures smooth daily operations and an outstanding spa experience for all guests.Reporting ToSpa ManagerMain Duties & Responsibilities Reception DutiesWelcome guests warmly and professionally upon arrival.Manage bookings, appointments, and guest enquiries (telephonic and in person).Handle payments, cash-ups, and retail sales.Promote spa treatments, packages, promotions, and retail products.Maintain accurate guest records and appointment schedules.Ensure reception and retail areas are clean, organized, and inviting.Therapist Duties (Back-Up Role)Perform a variety of spa treatments including:MassagesFacialsBody treatmentsManicures and pedicuresWaxing and other services as requiredConduct professional consultations to understand guest needs and preferences.Ensure guests feel relaxed, comfortable, and satisfied throughout their spa experience.Maintain high hygiene and safety standards at
https://www.jobplacements.com/Jobs/S/Spa-Receptionist-Back-up-Therapist-1262407-Job-Search-02-13-2026-05-00-15-AM.asp?sid=gumtree
11d
Job Placements
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The Silo Hotel’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure guests feel welcome and that their needs will be attended to at all times during their stay. MAIN DUTIES & RESPONSIBILITIES To embody and live The Royal Portfolio’s Purpose & Values and to instill this within the culture of The Silo Hotel.Provide guests with information about attractions, facilities, services and activities around Cape Town.Arrange events, excursions, transportation etc. upon request from our guests.To ensure that all standards and procedures are fully known and followed.Stay current and up to date with all hotel services as well as daily VIP requests and special events.Welcoming all Guests upon arrival; Engaging with them throughout their stay; Escorting departing guests to the door on their last day.Dealing with Guest queries and arranging assistance where necessary.Constant monitoring of Opera and Guest profiling and ensure our team are updating required information: nationalities, address, remarks, preferences, etc.Ensuring day-to-day Guest services such as wake-up calls, room service etc.; all handled timeously and accurately.Operate Dineplan to make and update dining reservations for all outlets. Capture guest details correctly and ensure confirmations are sent.Answer and screen all incoming calls and deal with individual requests, messages and queries from Guests.Assist with ad hoc duties as requested by colleagues and Management if within reason and person’s capabilities.REQUIREMENTS, QUALIFICATIONS & EXPECTATIONSCandidates with a Diploma in Hospitality Management will be given preference1+ years’ experience in Guest Relations / Guests Service experience in a 5* EnvironmentA strong grasp of operational systems (Micros POS and Opera) and computer literacy in Microsoft Excel, Word, PowerPoint and OutlookStrong organizational skills and ability to multitaskPresentable and well groomedTop knowledge of The Silo Hotel, our Guests, Cape Town and surrounding areasAbility to work long hours, day and night, including weekends and holidaysAbility to work accurately under pressureExceptional verbal and written communication skills in English are essential; additional languages are a plusExceptional attention to detail, hardworking and a passion for people and hospitalityA passion to learn, teach and drive improvement in employeesInternational experience in a similar environment and travel experience will be advantageousOwn transport a plus It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.South African citizenship is advantageous. A
https://www.jobplacements.com/Jobs/G/Guest-Relations-Officer--The-Silo-Hotel-1260344-Job-Search-02-09-2026-01-00-17-AM.asp?sid=gumtree
15d
Job Placements
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