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JOB SUMMARY
This position requires a technically focused, task orientated person who can work at high pace in a deliberate predictable manner with great attention to detail, who is highly creative with a passion for food; to assist with the day-to-day running of the pastry kitchen.
ORGANISATIONAL POSITIONING
Department: KitchenReporting to: Pastry Sous ChefLocation: At a 5 Star Hotel in Camps Bay, Cape Town
MINIMUM EXPERIENCE AND QUALIFICATIONS
Diploma in PatisserieMust have at least 1 years’ experience in a 5-Star Hotel or Fine Dining EstablishmentGood knife skillsNeat with high regard for personal hygiene and presentationSolid English verbal communication skillsUnderstanding and application of basic math calculationsAble to work flexible hours, weekends and holidays with a long cycle of consecutive workdays
KEY PERFORMANCE OBJECTIVES
To manage section and section staff ensuring that:Section stock levels are correct and where required requisitioned in accordance with SOPMise en place requirements are planned, actioned and handed over in accordance with SOPAll food prepared is done in accordance with recipes an RCH and LHW time standardsSection is set up and managed to maximise productivity and in accordance with Health and Safety and Statutory Hygiene practices and company guidelinesSection’s WIF Stock is cleaned, organised, labelled and rotated in accordance with SOPTo communicate any challenges re. equipment, food and staff to the chef on duty as soon as it becomes knownTo train staff on an ongoing basis to ensure they are always up to standard with current menu recipes and standardsAdvise kitchen management of order requirements for section stock in accordance with business levels ensuring sufficient stock and no wastageEnsure that fridge temperatures are monitored and reported daily
NOTE: Please confirm your vaccination status when applying.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjYxOTc5MTAxP3NvdXJjZT1ndW10cmVl&jid=1080526&xid=1661979101
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Key Responsibilities
Manage requests in line with agreed deadlines, proposing an excellent choice of restaurant options, and fully engaging with the member to maximise the conversion of requests to bookings.Promote the wider Company business to our members and suggest/take briefs for other teams in the business (e.g. tickets, travel, motor, home improvement etc.).Manage your home page ensuring that jobs and tasks are completed on time and others can quickly identify priority jobs in your absence.Assist Team Leaders and Member Satisfaction team when resolving customer care issues related to jobs you have carried out for members, using your own personal contacts with key restaurant staff where possible.To demonstrate you can confidently negotiate a benefit with suppliers (ie: restaurants, transfers) and be able to obtain a booking when the member cannot themselves.To gather member feedback from members previous requests and send this feedback through appropriate channels to ensure we are keeping the member satisfied and encouraging them to use the service repeatedlyTo maintain high standards of service and communication with the member throughout the request/member journeyTo keep administration and research relating to the members or the members requests up to date in real time on the in house knowledge managers system in a timely manner with 100% accuracy to ensure the members requirements are clearly translated into the right actions to minimise any potential confusion that can be caused by mistakesTo ensure that any requests that could result in commission for company are capitalised on and accurate invoicing is produced.To confidently give member the belief that if you are unable to secure their first option that the LM as the specialist is then offering the next best option
Requirements
Fluency in English and Norwegian is required. Excellent written & oral communication is a MUST. Fluency in other languages, particularly Norweigian is highly regarded, is a plus, but not mandatory. Please be prepared to take language test in any language you mention as a skill.Having local knowledge of news & events, culture in the Middle East (primarily around Dubai, Abu Dhabi and Doha) and other key markets across Asia is highly preferred; A plus of is a plus is having knowledge and experience in working in the travel sector – such as first-hand experience booking flights, hotels and have confident to make other travel reservations3+ experience in leisure orientated sector of business, hospitality, customer service, concierge or call centreException...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83MDcxNDAzNzQ/c291cmNlPWd1bXRyZWU=&jid=377166&xid=707140374
2d
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Brief Job description
A creative individual who has a good understanding of growing teams and develop staff from withinWorking for a dynamic and growing luxury brand of restaurants and hotels within Cape Town
Requirements
must have a strong understanding of management experiencethe ability to lead a teamminimum of two years’ experience in the roll of Head ChefLeadership and management of the team is essentialUnderstanding costings, financial control as well as training & Development of staff is vital in this roll
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjk2OTcxNzkzP3NvdXJjZT1ndW10cmVl&jid=1475919&xid=3696971793
2d
1
SavedSave
JOB SUMMARY
This position requires a technically focused, task orientated person who can work at high pace in a deliberate predictable manner with great attention to detail, who is highly creative with a passion for food; to assist with the day-to-day running of the pastry kitchen.
ORGANISATIONAL POSITIONING
Department: KitchenReporting to: Head Pastry Sous ChefLocation: At a 5 Star Hotel in Camps Bay, Cape Town
MINIMUM EXPERIENCE AND QUALIFICATIONS
Diploma in PatisserieMust have at least 1 years’ experience in a 5-Star Hotel or Fine Dining EstablishmentGood knife skillsNeat with high regard for personal hygiene and presentationSolid English verbal communication skillsUnderstanding and application of basic math calculationsAble to work flexible hours, weekends and holidays with a long cycle of consecutive workdays
KEY PERFORMANCE OBJECTIVES
To manage section and section staff ensuring that:Section stock levels are correct and where required requisitioned in accordance with SOPMise en place requirements are planned, actioned and handed over in accordance with SOPAll food prepared is done in accordance with recipes an RCH and LHW time standardsSection is set up and managed to maximise productivity and in accordance with Health and Safety and Statutory Hygiene practices and company guidelinesSection’s WIF Stock is cleaned, organised, labelled and rotated in accordance with SOPTo communicate any challenges re. equipment, food and staff to the chef on duty as soon as it becomes knownTo train staff on an ongoing basis to ensure they are always up to standard with current menu recipes and standardsAdvise kitchen management of order requirements for section stock in accordance with business levels ensuring sufficient stock and no wastageEnsure that fridge temperatures are monitored and reported daily
NOTE: Please confirm your vaccination status when applying.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzMwMzI1Nzg2P3NvdXJjZT1ndW10cmVl&jid=1080525&xid=1330325786
2d
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Brief Job description
All-Rounder who is able to manage the Front of House and Back of House to drive the company’s standards, ensure optimum achievement and retention of guestsWorking for a dynamic and growing luxury brand of restaurants and hotels within Cape Town
Requirements
Providing a memorable experience to all our guestsStock and staff Management and the ability to show leadership to the team to optimise and drive revenueMust have at least two years’ experience working in the hospitality trade with senior management experiencePassionate individual, who enjoy the challenges of the hospitality industrywant to grow with a team and continuously improve personal skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjUxMTY4MjA3P3NvdXJjZT1ndW10cmVl&jid=1474625&xid=2251168207
2d
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A well-established Tourism Company requires a Reception to join their team.
Requirements:
• Experience in Hotel/Private Game Reserve/ Accommodation reception specifically
• Presentable and well – groomed
• Friendly and well spoken - Can communicate well with guests, suppliers and staff
• Professional at all times
• Hard working and use initiative
• Hands-on problem-solving approach
• The ability to remain calm under pressure
• Ability to work as part of a team, as well as independently
• Honest and trustworthy beyond approach
• Reservations experience adv.
• Own transport
Please note that only suitable candidates will be contacted.
Responsibility:Job Duties:
• Meet and greet clients, guests and others
• Answering calls and transfer calls to requested departments
• Will have to be well equipped to work on a switchboard
• Stationery stock purchase and control
• Ensure that the front entrance of the office is neat and tidy at all times
• Filing as requested
• Data capturing as requested
• Might have to work on a booking system, which would require you to be computer literate
2d
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Business and Office Manager - Cape TownLOCATION: Cape Town - Water FrontOur company who is well established in the Bureau de Change market is seeking to employ a BDM.The ideal candidate will have at least 10 years Business Development experience in Financial Industry who is highly experienced in managing and developing large teams. This candidate must be able to drive various channels of money making e.g. New Business, Sales, Agents and Products etc.Requirements:• 10 years’ experience in Business Development Management in the financial service market• Experience in managing and developing large teams through various money making channels by providing direction, strategy, monitoring productivity, training and KPI’s• Experience in managing Key Accounts e.g. large corporates, hotels, etc.• History of working against set targets• Experience in KPI, performance management• Driver’s license• Fluency in English• Available to commence duty immediately• Have a DATABASE• Report directly to the COO and CEO.• Responsible for overseeing and supervising the companys business development and sales activities and employees with regard to new product launches and implementation.• Hands-on management and development of large teams and to lead and monitor a large team of employees with the focus on results.• Performance Management – measure daily staff effort and performance and addressing issues immediately – target vs effort and results.• Develop and implement budgets, prepare reports for senior management and ensure the department complies with company requirements• Ability to create and increase revenue and economic profit from new and existing clients and products – (biz plan and develop strategy)• Identify potential new partners to ensure growth of market share.• Perform in-depth financial needs analysis to identify cross-selling and up-selling opportunities in line with business goals.• Support the achievement of the business strategy; objectives and values by reviewing the Business Plan; aligning processes; services and solutions• Successfully selling solutions and innovations.• Implementing Communication Strategies for launching products• Research methodology to analyse competition and target markets
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUyODYwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1199029&xid=1266_52860
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Our Company requires the candidate to deliver projects with end results in line with company standards and expectations and through strong and thorough management of projects achieve department targets and objectives.MINIMUM REQUIREMENTS: Grade 12/Matric Certificate essential. Tertiary Qualification in Construction Management not essential but preferredProject Management Qualification (essential)OHAS Qualification (preferred) Minimum of 3 -5 years’ experience in the same or similar positionExperience working in the construction industry (essential)Project Management or Supervisory experience (essential)Previous experience in hospitality sector (advantageous)Demonstrated ability mentor personnel and manage supplier relationshipsExtensive technical, practical and leadership experience in the relevant field including experience in the design, construction / installation projects, maintenanceSite and construction experience preferred and experience in leading and managing a multi-disciplinary teamProject management of similar projects, at least R 2 - 10mA sound knowledge of architectural drawings and layouts, OHAS and related acts/regulations is essentialHR Management of large teams including performance appraisals, salary reviews and managing disciplinary issues, as well as, hands on project management exposure to upgrades/renovations is essential. DUTIES AND RESPONSIBILITIES : Displays exceptional leadership by providing a positive work environment, counselling employees as appropriate and demonstrating a dedicated and professional approach to management.Setting and implementing performance standards that will ensure timely and budget conscious results.Maintain the Management of the staff reporting to the Group Operations Officer with regards to Performance Management, Discipline, Coaching and Development.Ensure that Groups Support Services is aware of incidents or changes on the property that might affect other parts of the Company or other Properties.Ensure that all stores are managed, classified, labelled, secured and packed as per the set standards.Application and enforcement of applicable of codes, standards, specifications and legislation.Participative leader, capable of leveraging the input and experience of the broader team to analyse options and then make decisions as necessary.Rigorous schedule and time management.Exceptional knowledge of the property including all room types, facilities, the history of the property.Be familiar with hotel operations and take that into account when planning projects.Perform regular site inspections on different projects to ensure that all areas are up to set standards.Manage roster policy according to operational and BCEA requirements.Implement and maintain SOP’s throughout operations.Ensure productivity levels
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzQ3NTcyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1164237&xid=1108_47572
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Our Company requires the candidate to deliver projects with end results in line with company standards and expectations and through strong and thorough management of projects achieve department targets and objectives.MINIMUM REQUIREMENTS: Grade 12/Matric Certificate essential. Tertiary Qualification in Construction Management not essential but preferredProject Management Qualification (essential)OHAS Qualification (preferred) Minimum of 3 -5 years’ experience in the same or similar positionExperience working in the construction industry (essential)Project Management or Supervisory experience (essential)Previous experience in hospitality sector (advantageous)Demonstrated ability mentor personnel and manage supplier relationshipsExtensive technical, practical and leadership experience in the relevant field including experience in the design, construction / installation projects, maintenanceSite and construction experience preferred and experience in leading and managing a multi-disciplinary teamProject management of similar projects, at least R 2 - 10mA sound knowledge of architectural drawings and layouts, OHAS and related acts/regulations is essentialHR Management of large teams including performance appraisals, salary reviews and managing disciplinary issues, as well as, hands on project management exposure to upgrades/renovations is essential. DUTIES AND RESPONSIBILITIES : Displays exceptional leadership by providing a positive work environment, counselling employees as appropriate and demonstrating a dedicated and professional approach to management.Setting and implementing performance standards that will ensure timely and budget conscious results.Maintain the Management of the staff reporting to the Group Operations Officer with regards to Performance Management, Discipline, Coaching and Development.Ensure that Groups Support Services is aware of incidents or changes on the property that might affect other parts of the Company or other Properties.Ensure that all stores are managed, classified, labelled, secured and packed as per the set standards.Application and enforcement of applicable of codes, standards, specifications and legislation.Participative leader, capable of leveraging the input and experience of the broader team to analyse options and then make decisions as necessary.Rigorous schedule and time management.Exceptional knowledge of the property including all room types, facilities, the history of the property.Be familiar with hotel operations and take that into account when planning projects.Perform regular site inspections on different projects to ensure that all areas are up to set standards.Manage roster policy according to operational and BCEA requirements.Implement and maintain SOP’s throughout operations.Ensure productivity levels
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzQ3NTcyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1164237&xid=1108_47572
2y
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Office Manager | Executive PA Claremont, Cape Town Our client, a Global Investment firm is seeking an Office Manager, to support their Operations team.Key Duties and Responsibilities: Executive Assistance Preparing and editing correspondence, reports, and presentations for the Senior Management and team as requiredTravel Management Managing all aspects of local & international travel, including travel into remote locations, for the full team in accordance with required processesUsing initiative to effect Foreign Exchange applications, visa applications, land arrangements, hotel bookings, meetings, etc.Reconciliation of all travel expenses as required by FinanceBack up to travel administrators in different regionsOperations/Administration Assist with implementation of local procedures which are in place for the officeFacilities and Office Management Coordinate with landlord with respect to landlord provided servicesEnsure day to day facility issues, incidents and tasks are effectively managed including alarm, access cards etc.Manage mail and courier deliveriesMaintaining the service contracts for all equipment and ensuring the servicing is done on a timely basisInforming staff of any new policies and procedures set by the building owner and ensuring they are adhered toMonitor and ensure availability of all necessary office stationery and check stock to determine inventory and re-order levelsCheck daily that all areas of the offices are cleaned to satisfactory standards and ensure availability of cleaning materialsEnsure all office supplies are ordered as required and stock control is in placeEnsure meeting rooms are clean and co-ordinate meetings, visitors, and room bookings as necessary. Manage the cleaning service and processing of invoicesManage reception through receiving of goods, deliveries, repairs, and visitorsAd hoc events Managing all aspects of events for the full teamQualifications and Experience 3+ years experience as an Office Manager and experience gained on an Executive PA support level within the financial services industry (preferred) Experience with local and international Travel bookings is essential with experience gained in arranging international travel into remote areas being highly advantageous! Highly and proven proficiency in Excel, Word, PowerPoint (Advanced) Project/process management experience and skillsAbility to plan, organise, co-ordinate and prioritise effectivelyStrong command of English, both written and verbalAbility to apply sound business judgment and an analytical, pragmatic and creative approach to problem solving
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU0MDM3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1121280&xid=1109_54037
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The main purpose of the Duty Manager is to manage and control the daily operations of the hotel. To ensure that the standards of The Royal Portfolio are met in order to contribute to the purpose of the company – To give our guests a complete experience and a perfect stay.MAIN DUTIES & RESPONSIBILITIESEnsure complete guest interaction and satisfaction.Be the point of contact for guests and anticipate and cater for their needs.Ensuring that guest and staff satisfaction is maintained through interdepartmental communication and liaison.Assisting and supporting the Rooms Division and Food & Beverage Department in managing the Operations of the hotel.In the absence of the General Managers, be the Senior Manager and point of contact at the hotel.Ensuring that all decisions are made with Companys interest first (communicating with the HOD of the relevant department) but with utmost importance ensuring the Safety of our guests and staff.Monitor health and safety throughout the hotel.Guide site inspections and guests around the property.Living, Breathing and Understanding the company’s purpose and values and ensure that the hotel is immersed in the TRP Culture.REQUIREMENTS & QUALIFICATIONS5 years’ Experience in a luxury 5* establishment (Required)3 years’ Room Division Experience (Preferred)3 years’ Food & Beverage Experience (Preferred)3 years’ Housekeeping Experience (Preferred)5 years’ Hotel Management Experience (Required)Diploma in Hospitality (Required)Strong English verbal and written communication skillsInternational Language (Preferred)Systems - Micros (POS), Opera (PMS), Microsoft OfficeIt is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.All new appointments at The Royal Portfolio’s properties will need to show proof of vaccination against Covid 19.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg1NTEzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1216799&xid=1109_85513
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