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Intermediate/Senior
Inbound Tour
Consultant - Groups
& FITs
Salary R20k-R30k
Northern Suburbs, Cape Town – Office Based
Tours
and Safaris – Leaders in Southern Africa are looking for a detail-oriented and
customer-focused Inbound Tour Consultant. The successful candidate will
be responsible for planning, coordination, and execution of Groups/FITs Tours. This
role requires strong organizational skills, destination knowledge, and the ability
to work efficiently in a fast-paced environment.
Key
Responsibilities:
·
Create, cost, and manage itineraries for Group and
FITs tours.
·
Coordinate with suppliers, including accommodation
providers, transport services, and activity operators, to secure bookings.
·
Handle client inquiries and provide exceptional
customer service.
·
Process reservations and ensure all logistics are
accurately planned.
·
Prepare travel documents such as itineraries,
vouchers, and confirmations.
·
Monitor and manage tour budgets to ensure
cost-effectiveness.
·
Resolve any on-tour challenges or emergencies
promptly and professionally.
·
Maintain up-to-date knowledge of travel trends,
destinations, and supplier offerings.
·
Work closely with the Product Manager and admin
consultant to deliver seamless tour experiences.
·
Maintain strong communication with clients, agent
and internal team
·
Mentor junior staff and support training within the
department
Requirements:
·
Experience: 3 - 5 years in a similar role within the travel or tourism industry,
specifically related to Groups & FITs (Travel/Flight
Agency exp, will NOT be considered) Strictly Inbound Tour Operations/DMC.
·
Education: A diploma or degree in Tourism, Hospitality, or a related field is
preferred.
Skills:
·
Strong
organizational and multitasking abilities.
·
Excellent
communication and interpersonal skills.
·
Attention to
detail and ability to work under pressure.
·
Proficiency in
reservation systems and Microsoft Office Suite.
·
Knowledge of
destinations and tourism products relevant to Group/FIT travel.
·
Ability to
work under pressure and meet deadlines
Please email your CV and
qualifications to astridr@careerdynamics.co.zaConnect to our LinkedIn page - https://www.linkedin.com/company/career-dynamics-sa/
3d
Milnerton JOB ADVERTISEMENTPosition: Manager (Control Room, Sales & Administration)Company: Shuttle UpLocation: Blackheath IndustriaAbout the RoleShuttle Up is seeking a highly organised, assertive, and hands-on Manager to lead our Sales Administration and Control Room team.This role is critical to ensuring our 24/7 transport operations run smoothly — from bookings, route planning and driver coordination to real-time tracking and client service delivery.The position also carries a strong sales and business development component. The successful candidate will be expected to identify opportunities, promote the company’s services, build client relationships, and contribute directly to revenue generation and business growth.You will manage a team of administrators and dispatch staff, improve operational processes, ensure smooth shift handovers, and handle escalations with calm, confident leadership while helping expand Shuttle Up’s client base and market presence.Key Responsibilities• Oversee financial administration, including budget monitoring and cost control.• Drive sales and marketing initiatives to grow the client base and generate revenue.• Coordinate marketing activities, social media presence, and client engagement.• Manage HR administration, including recruitment, records, performance management, compliance, and payroll.• Supervise the shift-based Sales Administrator team.• Oversee bookings, client liaison, vehicle tracking, and route planning.• Implement and maintain operational procedures across shifts.• Train, mentor, and discipline staff where required.• Handle client and driver escalations professionally.• Monitor KPIs and report on operational and sales performance.• Ensure effective handovers between day and night teams.Requirements• 3+ years’ experience in transport/logistics operations, control room, call centre, or administrative team leadership.• Demonstrated ability or strong aptitude for sales, client relationship management, and business development.• Strong leadership and communication skills.• Solid understanding of booking systems, dispatch logistics, and client service.• Excellent problem-solving ability and calm under pressure.• Proficiency in Microsoft Office and tracking/administrative systems.• Driver’s licence essential (PrDP preferred).What We Offer• A challenging leadership role in a fast-paced 24/7 environment.• Opportunity to contribute directly to the growth of a developing transport brand.• The chance to shape systems, service delivery, and business development.• Support from a management team that values initiative and results.How to ApplyEmail your CV and a brief motivation letter to hr@eljosa.co.za with the subject line:Manager Application – Shuttle UpClosing date: 12:00 – Wednesday, 18 March 2026.Lead the team that keeps Cape Town moving — even while the city sleeps.Shuttle Up is an equal opportunity employer.
10d
Kuils River
1
Our client in the Northern Suburbs of Cape Town is seeking a Junior Administration Assistant / Travel Desk Administrator to join their team. This position plays an integral part of the administrative support of the company.
reception@personastaff.co.za
8mo
Persona Staff Recruitment
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