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Key Responsibilities:
Supervise and guide team members during shifts to ensure exceptional customer service and sales performance.
Support daily store functions including opening/closing, cash-ups, stock control, and visual merchandising.
Handle customer queries and escalate issues where needed.
Assist with team coaching, shift planning, and performance feedback.
Ensure store standards, health & safety, and company policies are maintained.
Monitor and report on sales performance and staff productivity.
Requirements:
Minimum 1–2 years’ experience in a retail environment, with some supervisory or team-leading experience.
Strong communication and interpersonal skills.
High level of reliability, initiative, and attention to detail.
Ability to lead by example and work well under pressure.
Matric essential; a relevant retail or business qualification is an advantage.
Computer literacy and experience with POS systems.
Please e-mail Marlene your applications directly to marlene@servicesolutions.co.zaConsultant Name: Marlene Smith
2d
Service Solutions
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