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NOTICE OF VACANCYMachine Operator – Team Leader (Turning & Holes Section)Roemer’s Grinding Works is seeking a skilled and experienced Machine Operator – Team Leader for our Turning and Holes Section. This role is suited to a hands-on leader with solid technical ability in fitting, turning and milling, and a strong commitment to Lean Manufacturing principles, quality, and team development.Key ResponsibilitiesThe Machine Operator – Team Leader will be responsible for leading a production team while actively participating in daily operations. The role includes, but is not limited to: Leading and developing a team of machine operators using Lean Manufacturing principles, with a strong focus on continuous improvement. Managing team performance to consistently achieve a minimum SLA of 98%. Creating and maintaining a stable production environment through effective control of the 5 M’s (Material, Machine, Manpower, Method and Measurement). Ensuring machines are correctly maintained, calibrated and operated, with minimal breakdowns, zero defects and no unplanned stoppages. Implementing and enforcing standardised work procedures to meet Roemer’s quality standards and tolerances. Applying and maintaining 5S standards, conducting weekly housekeeping assessments and ensuring ongoing compliance. Using Kanban boards to manage production scheduling effectively. Reducing waste, particularly defect and waiting waste, and achieving a minimum Quality Yield of 95% per month. Ensuring all work is properly inspected before moving to the next process and before handover to Quality Control. Preparing jobs by interpreting drawings, specifications and samples, and instructing team members accordingly. Ensuring furnace jobs are correctly prepared for hardening, tempering and annealing where applicable. Promoting and enforcing adherence to Safety, Health and Environmental (SHE) policies and procedures. Providing input into team member KPAs and supporting in-house training and skills development. Diagnosing and troubleshooting issues related to turning, milling, grinding, planning machines and furnaces. Minimum Requirements Proven experience as a Machine Operator, preferably within a Turning and Holes or similar precision engineering environment. Qualification and/or experience in Fitting and Turning and Milling. Strong understanding of machining principles, measurements, tolerances and quality standards. Demonstrated leadership ability with experience supervising or guiding others. Working knowledge of Lean Manufacturing, 5S and production control systems. Ability to read and interpret technical drawings and specifications. Remuneration Wage rate will be in accordance with the MEIBC rate schedule. Interested and suitably qualified internal or external candidates are invited to apply in accordance with company procedures.

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Employment Type: Full-time Roemer’s Grinding Works, a trusted cutting solutions provider, is seeking a dedicated and customer-focused Customer Service Consultant to join our team. This role is central to our customer experience and requires a highly organised individual who can manage customer interactions from order placement through to invoicing and dispatch. Key Responsibilities The successful candidate will be responsible for the following: · Acting as the primary point of contact between customers and the company · Taking customer orders and providing accurate, reliable quotations for products and services · Responding professionally to customer enquiries, requests and complaints via telephone, email and social media platforms · Following clear receiving, production and dispatch procedures, including post-production updates · Tracking and reporting on job progress up to invoicing, payment and dispatch · Communicating order status updates to customers using approved email templates and telephonic follow-ups · Requesting and receiving payments, issuing invoices and arranging collection, delivery or storage · Answering and screening incoming calls, forwarding queries appropriately and taking accurate messages · Capturing sales orders and processing invoices accurately within the accounting system · Updating customer payments and maintaining accurate records · Attending to walk-in customers, receiving blades for sharpening and creating accurate sales orders · Investigating and escalating customer complaints and quality incidents to the Quality Controller · Supporting customer retention and loyalty while protecting Roemer’s strong reputation · Creating and updating daily production dashboards and SLA reports · Printing and distributing daily production schedules and related reports to team leaders · Assisting with the secure handling and storage of customer blades · Adhering strictly to company policies, procedures and legislation, including the Consumer Protection Act (CPA), POPI and Occupational Health and Safety requirements · Promoting a culture of fair, transparent and respectful customer engagement Minimum Requirements · Previous experience in a customer service or administrative role · Strong communication skills, both written and verbal · High attention to detail and strong organisational skills · Ability to work under pressure and manage multiple tasks simultaneously · Computer literacy (email, accounting systems and dashboards, Microsoft Office) · A customer-centric mindset with a professional and solution-driven approach. Applications: Please submit your CV and a brief cover letter outlining your suitability for the role to c.karshagen@roemers.co.za by 20 January 2026.

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Salt River in Salt River (585 results)

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