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We invite candidates to apply for the Dealer Training Academy Manager position for our client in the Automotive Industry based in Centurion.
Duties:
Assisting in defining and co-ordination of the annual Supervising the Dealer Training Academy BPO supplier in delivering the targeted training and certification within the Group’s area of responsibility in South Africa and rest of Africa.
Participation in the Training Academy Strategy development and supervision of the annual compilation of service delivery prospectus and schedules, per Brand and approve the release and communication of same.
To manage the procurement process for the Training Academy and the definition, compilation of the specifications of the new services providers in order to collate RFQ’s for business needs.
Develop the Training Academy services and value proposition to the Dealer Network.
Participate in the identification and assessment of revenue generation opportunities for the Training Academy for implementation.
Supervision of the financial performance of the Academy and support of other departments within NSO Services, such as NSO Services and Vehicle Distribution.
Schedule the monthly Finance Review with NSO Controlling and document outcomes for the Technical Training Budget.
Key Performance Indications and measures in conjunction with the Group’s, NSO Brands and Training Academy.
Support with and coordinate the submission of 3-year business plan to the Group.
Participate on rotation at the respective Group International Training Managers Conferences for the Brands to benchmark and give input to training and people development initiatives appropriate for the South African Market.
Ensure that the Training Academy attains and retains all relevant legislative accreditation criteria from various respective legal entities to deliver its services within the South African legal framework. (MerSeta, Tuev, HPCSA).
Overseeing the operations and Governance Manuals to ensure data management, data integrity and performance KPI reporting are adhered to.
Manage and co-ordinate allocated projects according to standard project management principles.
Qualifications:
Must have a Bachelor’s degree in Business Management or Human Resources Management.
Experience:
Must have a minimum of 5 Years at supervisory level.
Essential:
Must have experience in Training Needs Analysis and, Financial and Business management in the motor industry.
Experience with administration of Seta’s Skills Development Programs and Learnerships would be beneficial.
Added Advantage:
Additional Financial Management qualification.
Analytical and conceptual ability.
Entrepreneurial thinking and ability to drive business and customer value-creation.
Excellent Presentation Skills including sound computer skills.
Excellent Presentation Skills including sound computer skills and experience with word processing, database management and presentation packages.
Experience i
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjEwNC9BSw==&jid=1818091&xid=E.L002104/AK
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202436
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202432
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202434
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202435
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202437
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202433
2d
1
SavedSave
Duties and responsibilities: Assisting in managing all aspects of a storeMaximising turnover and profitMinimise shrinkage by monitoring stock related risks.Deliver exceptional customer service by implementing customer experience strategy.Lead Talent selection, training, coaching, retention and recognise initiatives for all team members.Innovative visual merchandising to optimize sales.Implement all company policies and procedures.Maintaining health and safety practicesOptimise team through creating an inspiring environment.Align team members to Company culture and create fun.Behavioural requirements: Honesty in dealing with cash or finances.Inspirational leadership and passionTaking ownershipBuilding and maintaining relationshipsInnovation and ability to deal with change management.Thinking adaptabilityMinimum requirements:Three years of management retail experienceMatric or equivalentMicrosoft – computer proficiencyClear criminal recordAbility to communicate effectively at all levels.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzU1OTkxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1787372&xid=1320_55991
3d
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Introduction
A leading Telecommunications company in Centurion, is looking for a Consumer New Business Account Manager to meet the strategic business objectives of the company.Send your CV to hr5 (at) peopledimension (dot) co (dot) za.
Duties & Responsibilities
Responsibilities:• Responsible for the day-to-day response of all incoming Consumer Leads.• Finding new leads or assisting with Lead Generation.• Negotiation of Subscriber agreements.• Education and training of Consumers on company products and services.• Managing a Sales Target.
Desired Experience & Qualification
Experience:• 2-5 years of sales experience in Telecoms/Connectivity area (non-negotiable)• In-depth understanding and experience working with VSAT (non-negotiable)• Understanding of Consumer markets
Qualifications:• Matric
Key attributes required:• Excellent verbal and written communication skills.• Excellent organisational and multitasking skills.• Negotiation skills• Self-motivated with the ability to influence strategy and execute without monitoring.• Fluent in English and Afrikaans• A team player with a high level of dedication.• Ability to work under strict deadlines.
• Need own transport.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTI4Njc1NTM1P3NvdXJjZT1ndW10cmVl&jid=1651543&xid=4128675535
3d
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SavedSave
Job brief: A leading telecommunications company is looking for a Financial Administrator (Full Creditors function) to join our team. The suitable candidate to fill this role will be required to provide financial, administrative, and clerical services. The financial administrator (creditors) will be responsible for the full creditor’s function of the company and ensure that all creditors (national and international) are paid accurately and timeously. The position requires the processing of reconciliations against supplier’s statements, capturing invoices onto Pastel Partner and soon Pastel Evolution, dealing with queries, ensure compliance with the company financial policies and procedures, assist with audits and financial reports.
Key Roles and Responsibilities • Perform supplier reconciliations in preparing requisitions for payments • Reconcile purchase orders to invoices • Ensure invoices are accurately captured on Pastel on a daily basis • Receive and check all payment requisitions in accordance with the company and procedures • Ensure that the banking details on supplier invoices match that of the creditor being paid • Respond to all queries relating to payments • Perform monthly supplier reconciliations to support all payments to approved suppliers • Deal with queries from creditors and staff regarding payments • Load new creditors on the accounting system • Provide monthly creditors age analysis for review
Skills & Proficiencies: - Experience: o Minimum of 2 years’ experience working in a finance unit performing creditors / accounts payable duties o Previous working experience on Pastel Partner and or Pastel Evolution. o Hands-on experience with accounting software, like Pastel Partner (advantage) –Key Attributes Required: o Excellent verbal and written communication skills o Possess planning and time management ability o Cope under pressure o A positive attitude and strong work ethic o Sound accounting knowledge o Professional o Adaptable o Accuracy and Attention to Details o Ability to work independently –Qualifications: o Matric o A tertiary qualification in Accounting or Bookkeeping and / or short bookkeeping courses o Advanced Microsoft Excel skills
Salary: R 10 000.00 – R 14 000.00 Job Type: Permanent
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzQ2MjY1Mjk1P3NvdXJjZT1ndW10cmVl&jid=1503245&xid=3346265295
3d
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SavedSave
Introduction
A well-established Telecommunications company based in Irene, pretoria is looking for a Financial Administrator (Full Creditors function) to join their team. The suitable candidate to fill this role will be required to provide financial, administrative, and clerical services.
The financial administrator (creditors) will be responsible for the full creditor’s function of the company and ensure that all creditors (national and international) are paid accurately and timeously. The position requires the processing of reconciliations against supplier’s statements, capturing invoices onto Pastel Partner and soon Pastel Evolution, dealing with queries, ensure compliance with the cpompanys financial policies and procedures, assist with audits and financial reports.
Duties & Responsibilities
• Perform supplier reconciliations in preparing requisitions for payments• Reconcile purchase orders to invoices• Ensure invoices are accurately captured on Pastel on a daily basis• Receive and check all payment requisitions in accordance with company policies and procedures• Ensure that the banking details on supplier invoices match that of the creditor being paid• Respond to all queries relating to payments• Perform monthly supplier reconciliations to support all payments to approved suppliers• Deal with queries from creditors and staff regarding payments• Load new creditors on the accounting system• Provide monthly creditors age analysis for review
Desired Experience & Qualification
Experience:o Minimum of 2 years’ experience working in a finance unit performing creditors / accounts payable dutieso Previous working experience on Pastel Partner and or Pastel Evolution.o Hands-on experience with accounting software, like Pastel Partner (advantage)
Key Attributes Required:o Excellent verbal and written communication skillso Possess planning and time management abilityo Cope under pressureo A positive attitude and strong work ethico Sound accounting knowledgeo Professionalo Adaptableo Accuracy and Attention to Detailso Ability to work independently
Qualifications:o Matrico A tertiary qualification in Accounting or Bookkeeping and / or short bookkeeping courseso Advanced Microsoft Excel skills
Package & Remuneration
Salary: R 10 000.00 – R 13 000.00
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODM3NzY1MDUwP3NvdXJjZT1ndW10cmVl&jid=1217089&xid=2837765050
3d
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Job Description/Duties:
Full- time administrative duties.Selling of products.
Minimum Requirements:
Proficient in Afrikaans and English.Friendly and outgoing personality.Energetic.Sales skills.Computer literate.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTI1MzU4NTY0P3NvdXJjZT1ndW10cmVl&jid=1310000&xid=2525358564
3d
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SavedSave
Location: Mooikloof or remoteAbout Us:Credit Rescue is a leading Debt solutions company dedicated to providing exceptional customer service experiences. We pride ourselves on our commitment to excellence and our talented team of professionals who drive our success.Job Description:We are seeking dedicated and enthusiastic individuals to join our team as Call Center Agents. As a Call Center Agent, you will be the first point of contact for our customers, providing them with outstanding support and assistance. We are a hybrid workplace meaning our employees can come into work or work remotely. Your responsibilities will include:Proactively reaching out to prospective customers via phone calls to introduce them to our products and services.Effectively communicating the features and benefits of our products to persuade customers to make purchases.Utilizing sales techniques and strategies to overcome objections and close sales.Following up with customers to ensure satisfaction and encourage repeat business.Documenting sales activities and maintaining accurate records of customer interactions.Requirements:Excellent communication skills, both verbal and written.Strong interpersonal skills and the ability to build rapport with customers.Patience, empathy, and a positive attitude.Ability to multitask and prioritize in a fast-paced environment.Basic computer proficiency and familiarity with CRM software.Previous experience in customer service or call centre roles is preferred but not required.Must have a computer.Benefits:Competitive salary commensurate with experience.Comprehensive training and ongoing support.Opportunities for advancement and career growth.Positive and inclusive work environment.How to Apply:If you are passionate about providing exceptional customer service and thrive in a dynamic team environment, we want to hear from you! Please submit your resume and cover letter to Pretoria.gp051@credit-rescue.co.za.Job Type: Full-timePay: R5 000,00 - R20 000,00 per monthApplication Question(s):what languages do you speak?Experience:call center: 1 year (Required)Ability to Commute:Pretoria, Gauteng (Preferred)
11d
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Call Center Agent Job SummaryWe are looking for a friendly, hard-working call center agent to join our growing team. In this position, you will respond to customer service, sales, or technical support queries via telephone, email, and/or instant messaging. You should be ambitious, results-driven, and goal-oriented.Call Center Agent Duties and Responsibilities• Provide services directly to customers via the telephone or through email and instant messaging communications• Respond to customer queries with information about products and services or technical assistance• Conduct surveys for market research• Acquire lead lists with names and telephone numbers of potential clients• Monitor performance in conjunction with personal goals and business objectivesThis role needs someone with excellent communication skills both verbal and written. Ideal candidates will be multilingual. A happy, friendly demeanor and a passion for customer service is a must. Candidates must have willingness to go the extra mile for customers and be able to jump in where needed within their team. Being flexible and able to adapt quickly to changes would be a great advantage to this team.Candidates should also have their own reliable transport.Please send CV to cv.wecare@gmail.com, with reference BCMAY2024 Note: The office is based in Centurion, Gauteng; however this Business Center supports customer throughout South Africa.
12d
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