Please note that our Terms of Use and Privacy Notice are applicable.
On Promotion in Jobs
Results for for sale in Sales Jobs in Free State
1
PURPOSE OF THE JOB
Business Development Manager will be responsible for the New Sales as well as associated administrative personnel.
JOB OBJECTIVES
Recruitment, training & development and performance management of the individuals within the New Sales teamsPlanning & coordination of all functions related to achieving growth budgets as well as related general management dutiesActively leading new sales within each regionSales & campaign planningManagement reportingDevelops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitabilityPrepares action plans by individuals as well as by team for effective search of sales leads and prospectsInitiates and coordinates development of action plans to penetrate new marketsConducts one-on-one reviews with all Account Executives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Executive’s sales and activity performanceAssists Account Executives in preparation of proposals and presentationsAccurate and efficient management of sales statistics and reportsEfficient management of workflow procedures within areas of operational responsibilityEffective management of process and procedure with a strong action and change management orientationCreative and effective planning and implementation to ensure the achievement of relevant targets and objectives
Level of Tertiary Education
Grade 12 - DesirableDiploma in Business management or related
Job-Related Work Experience
2-year ICT industry experience3 years junior management experience3 years successful Corporate Direct Sales experience
Job Knowledge
Application of CRM / Voxzal / Trax and sales processesSound understanding of telecommunications, networking & data
Job Skills
Understanding of financial management principlesGood prospecting, negotiation and presentation skills
Tasks
PlanningImplementing / Co-ordinatingControlling / DirectingReviewing / EvaluatingSupervising / DirectingAppraising / Evaluating / DevelopingMotivatingAssisting / CaringDisciplining / Disputes / GrievancesCounsellingCo-operating / LiaisingInvestigating / Observing / Searching / CollectingTaking Information from the SensesHandling Information / Following InstructionsArtisti...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODA4ODkzODkwP3NvdXJjZT1ndW10cmVl&jid=1080527&xid=1808893890
3d
SavedSave
Stationery Company are seeking to employ a sales representative male or female to call on supermarkets,wholesalers,cash n carry's, pharmacies,toy shops etc. own vehicle required with valid driver's licence with sales experience must be of sober habits, trustworthy and honest.working monday-Friday 08h30 until 15h00 6hours per day & 30min break per day.Weekly wages R1250.00 & R750 petrol allowance per week, Commission payable after sales target.please email CV to mitplain@gmail.com
18h
A National Casket and Coffin Manufacturing Company
requires a Marketing and Admin Assistant at its Retail Warehouse and
Distribution Centre in Bethlehem. We are seeking an individual with experience
in the areas sales and marketing, stock and asset control. We are seeking a
very strong and vibrant sales person to develop and grow with the company with competency
areas not limited to:
·
Strong marketing and sales experience
·
Good communication and writing skills
·
Must be willing to travel and market the
range of products
·
Be able to increase sales and bring in new
customers
·
Develop and manage a new customer data
base.
·
Provide trend analysis of customer
purchases.
·
Maintain and develop strong customer
relationship.
·
Contribute to product change, enhancements
and development based on customer requirements and market trends.
·
Be able to visit customers and promote the
company, sales and products
·
Must be able to speak and communicate in
the local language.
The
incumbent must be computer literate, know how to work on Excel, emails & an
accounting software package with Inventory management and control. Must be Honest
and reliable, No criminal records.
This is an exciting position that we are
willing to develop with a the right individual that is willing to learn and
bring a positive vibe to the company. If you are energetic and a goal setter,
we are interested in hearing from you.
Please send CV with salary expectancy
and traceable references to finmanager@casketsgalore.co.za
or use the link to upload your CV.
The Head office is based in Durban.
1mo
1
SavedSave
We are looking for a vibrant sales person!
2mo
1
SavedSave
WE ARE HIRING ‼️ Company: Diesel Boys Location: BLOEMFONTEINWe have an open position available in our Sales Department. We are preferably searching for a candidate between the ages of 20-27. Training for the specific position will be provided. However, we do require that you have telephonic client service experience.Minimum Requirements:• Client Service related knowledge. This includes telephonic communication skills.• Currently residing in Bloemfontein ,Surrounding areas.• Have own transport to and from work.• General computer knowledge.Personal Attributes:• Organized.• Fast learner.• Team player.• Eager and hard working.• Adaptable.• Can work under pressure.• Good time management skills.• Focused and responsible.• Competent.• Extreme attention to detail.• Take initiative towards duties and tasks.General or advanced vehicle licensing knowledge would count to your advantage but is not a requirement in order to be considered for the position.✉️ please forward your CV to Melissa 064 677 2903 if you are interested in applying. See less— in Bloemfontein.Comments
8mo
1
SavedSave
Company: Diesel Boys Location: BLOEMFONTEINWe have an open position available in our Sales Department. We are preferably searching for a candidate between the ages of 20-27. Training for the specific position will be provided. However, we do require that you have telephonic client service experience.Minimum Requirements:• Client Service related knowledge. This includes telephonic communication skills.• Currently residing in Bloemfontein ,Surrounding areas.• Have own transport to and from work.• General computer knowledge.Personal Attributes:• Organized.• Fast learner.• Team player.• Eager and hard working.• Adaptable.• Can work under pressure.• Good time management skills.• Focused and responsible.• Competent.• Extreme attention to detail.• Take initiative towards duties and tasks.General or advanced vehicle licensing knowledge would count to your advantage but is not a requirement in order to be considered for the position.✉ please forward your CV to Melissa 064 677 2903 if you are interested in applying.
8mo
Ads in other locations
1
Our client aims to empower ambitious individuals to become their own boss by driving or riding for top e-hailing platforms. Theyre currently looking for a Salesperson to
join their team based in Johannesburg.
Responsibilities:
• Build up a strong pipeline of potential clients who want to activate their own last mile - 60 min delivery service
• Convert pipeline leads to active clients and assist clients to improve delivery volumes
• Closely manage new clients to make sure they achieve required targets and deploy customer success strategies to help them in such regard
• Visit clients on a regular basis and serve as relationship / account manager Qualification and Experience:
• At least 3 years sales experience with a proven track record of lead conversion to closed deal - Essential
• Negotiation skills - Essential
• Computer literate (Email, Excel, Online systems) - Essential
• Ability to work autonomously and report back to management - Essential
• Own transportation and willing to visit regional clients daily - Essential
• Self starter with a can do attitude - Essential
• Experience in the restaurant / fast foods vertical in a similar role - Bonus
• Experience with last mile delivery services - Bonus Salary: between R18 000 to R25 000, Plus incentives
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202654 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202654
3d
SavedSave
SALES CONSULTANTS: VODACOM SHOPS
One
of South Africa’s leading Vodacom Franchises are recruiting
Sales
Consultants
Requirements
2
Years cellular sales experience
Computer
Literate
Good
communication skills
Duties
and Responsibilities
Achieving
sales targets
Customer
service driven
Maximize
on sales opportunities
Good
basic PLUS an excellent incentive commission structure.
If
you have previous cellular / sales experience and look forward to a challenge,
then
forward your cv to:
34min
SavedSave
HVAC Technical Business
Development Manager – R50 000 – R100 000 HIGHLY NEG. – Pretoria PERM
Must be able to
speak AFRIKAANS & English fluently
Extensive
knowledge & experience on HVAC products, service & market trends
Experience
on VRV Systems, Chillers (water and air-cooled), Chilled Water Systems, Split
Units, Fresh Air Units etc. – NON NEG.
5 year’s successful
proven track record in sales & new business development within the HVAC Industry
Develop and
implement strategic sales plans to achieve company goals and targets.
Identify and
cultivate new business opportunities within the HVAC market
Build
and maintain strong relationships with key clients, suppliers and stakeholders
Conduct
market research and analysis to identify trends, competitive activity, and new
business opportunities
Develop
customized solutions for clients
Pricing
of quotations and tenders, ensuring competitive yet profitable offerings Prepare
and present sales proposals and reports to senior management.
Stay up-to-date
with industry trends, regulations, and best practices
Target driven
Excellent
communication, negotiation, and interpersonal skills.
Ability
to work independently and as part of a team.
Strong
analytical and problem-solving skills.
Proficiency
in Microsoft Office Suite
Willingness to
travel as & when required
jobspec@work4life.co.za
44min
3
SavedSave
Become a Real Estate Agent with Engel & Völkers!Ready to launch a career in real estate? Engel & Völkers, a global leader in the industry, is seeking enthusiastic individuals to join our team in Somerset West, Gordons Bay, and Strand. Whether you're a seasoned pro or brand new to real estate, we want to hear from you!At Engel & Völkers, you'll gain access to top-notch training, innovative marketing tools, and a global network of over 1000 shops in more than 30 countries. If you're driven, customer-focused, and ready to build a career with unlimited earning potential, this could be the perfect opportunity for you.Role Overview:Prospect for clients, conduct property showings, and negotiate deals.Build and maintain long-term client relationships.Enjoy flexibility with some remote work options.Qualifications:Exceptional customer service and communication skills.Sales experience is a plus, but not required.German-speaking is beneficial, but not mandatory.No real estate experience? No problem! We welcome newcomers to the industry.MUST LIVE IN THE HELDERBERG!Important Note: This is a commission-based position. There is no monthly salary, but there is No Limit to your commission earning potential!Ready to join us? Apply today and start your real estate journey with Engel & Völkers! let's make your real estate dreams a reality.
2h
1
Our client, a leading South African financial group founded in 1985, encompasses insurers and a comparison platform. Rooted in providing peace of mind, they safeguard possessions, loved ones, and life plans. Pioneering innovation and service, their diverse team drives excellence, and they are looking for a Commercial Business Insurance Sales Consultant to join their team.
Job Purpose:
The Sales Consultant will assists in planning and implementing pursuit of strategic opportunities for Business Insurance, by cultivating client relationships or other commercial relationships and identifying new markets for Business Insurance products or services.
Responsibilities:
Business Development
• Monitor and assess sales and market data for a specific geographic region and market segment; and produce reports that will assist management in formulating strategy and identifying areas in the market where business can be developed Customer Relationship Development / Prospecting
• Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision makers and influencers within the customer Organisation and to enable effective two-way flow of information and resolution of issues Customer Needs Clarification
• Set clear objectives for each sales call; develop and make presentations that are tailored to the known interests, needs, issues, and concerns of decision makers and influencers within the customer Organisation; gather and analyses relevant information; and gain agreement to a statement of customer requirements Sell Customer Propositions
• Use personal expertise to identify the complex standard products and/or services offered by the Organisation that meet the customers needs, together with quantities and product configurations. Present these to the customer with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g., price reduction) that gain the customers agreement Sales Opportunities Creation
• Develop a personal network within the business sector and represent the Organisation at business sector events. Obtain market intelligence and enhance the visibility and reputation of the Organisation, its products, and its services Customer Relationship Management / Account Management
• Develop and implement a customer contact plan to communicate product launches and engage the customers in relevant sales campaigns. Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response Customer Relationship Management (CRM) Data
• Enter customer information that has been gathered through research and/or through direct customer contact into the customer relationship management system, to ensure that the Organisation has quality data to enable effective customer retention a...Job Reference #: 202626
3d
1
SavedSave
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of exper...Job Reference #: 202638
3d
1
SavedSave
Our client, who has been in the property market for four decades, and amongst the top 5 property brands in the country, is looking to build a new team of expert and dedicated agents for their Atlantic Seaboard Branches (Greenpoint, Hout Bay and Camps Bay).
Are you exceptional, young, hungry and want to join the property industry? Look no further this just might be the perfect opportunity for you.
Requirements:
• 2 years+ experience in the industry,
• Must have an extensive track record
• Must have an excellent sales background with great networking skills, and a strong presence on social media
• Must have own transport
• Must be creative
• Will have to attend weekly strategy meetings How our client strand out from the rest?
• You will receive comprehensive support from our Head Office, as well as our two franchisee owners. Our owners will not compete with agents on Sales and Rentals but will funnel leads and provide ongoing support for agents
• Each agent has a dedicated canvassing area, which includes exclusive territories within Cape Towns most desired areas. Each agent will be given a territory to handle and there will only be 1-3 agents per territory, which gives each agent a much larger roster of properties
• There are 2 full time canvassers on board (one in office and one online) to provide leads and support agents
• Full time in-house admin person to support the team with admin, contracts, invoices, etc.
• Each agent will be fully supported with all the necessary Marketing and Social Media material, Images and Content
• Each agent will be provided with their own monthly Marketing budget, over and above the companies Marketing and Social Media budget. This provides for: business cards, events, flyers, and client gifts Benefits:
• Monthly Team Building Events
• Yearly Incentive:10% based on 3% market share of your territory
• All Star Incentive: Each agent gets 2% commission on everything that is sold by the entire team for the year
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202597 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202597
3d
1
Sales Executive (New Business | Courier) New Business Sales experience within competitive industries is essential to compliment this Courier Sales Executive position. Competitive salary, car allowance, communication allowance, provident fund contribution, commission and quarterly bonusses offered. Are you eager to form part of a driven, committed, and competitive team environment where your consistent achievements will be recognized through exciting monthly and annual incentives as well as over and above new business and retention commissionable earning potential? The main focus area of this position will be to secure new business that will result in ongoing consistent and profitable trade. Minimum requirements needed for this position: • Must have matric or equivalent qualification • Minimum of 3 years sales experience in acquisition of new business (courier/logistics or services industries sales experience advantageous • Present a proven track record of targets vs. actual achievements within previous roles • Must have the ability to negotiate on all decision-making levels and close deals • Must be target driven and thrive on prospecting for new business opportunities • Must be well presented and professional within overall mannerism • Computer literate – MS Office (Word, Excel, PowerPoint & Outlook) Advanced Level • Must have a valid code 08 driver’s licence • Own vehicle Key Performance Areas: • Source new business through research and sell company’s services within targeted sectors • Uncover niche markets and suggest new products • Ensure that all new accounts are secured in its entirety and client spend to profile • Negotiate customers rates in ensure target margins are achieved for each new client • Conduct needs analysis and propose customized client solutions • Develop and maintain good client relations to ensure ongoing trade • Prepare and present monthly reports to clients timeously and ongoing customer training • Update CRM activity • Prepare weekly and monthly activity reports • Attend and contribute to weekly sales meetings • Monitor current trends and changes in the market • Ensure consistent and updated knowledge of direct competitors • Assist with deliveries and collections if/when required • Assist in client services and operations if/when required • Achieve monthly and quarterly targets • Direct report on sales development activities to sales manager In return our client offers: • A competitive CTC offering • Monthly Commission structure (New Business) • Over and above Quarterly Incentives • Monthly Fuel AllowancePlease email your detailed CV, ID and Driver's License to: winrecruitment59@gmail.com If you have not heard from us within one (1) week of your submission, please understand that you did not meet the clients' minimum requirements. Due to the POPIA ACT we do not keep CV's on a database.
2h
1
Our client is a leading BPO company specializing in digital solutions for various industries. We are committed to driving innovation and excellence in our services, with a focus on delivering value to our clients. They are looking for an International B2B Sales Representative to join their team based in Rosebank
Job Purpose:
We are seeking dynamic and motivated individuals to join our team as B2B Sales Representatives (Outbound). With a focus on driving business growth and fostering strong partnerships with merchants worldwide.
As a B2B Telesales Representative you will play a crucial role in expanding our market reach and driving revenue growth through proactive outbound sales efforts. Leveraging your exceptional communication skills and sales acumen, you will engage with potential business partners to promote our clients suite of payment solutions and services
Responsibilities:
• Conduct outbound calls to prospective B2B clients to introduce our clients payment solutions and services
• Identify and qualify leads through effective questioning and active listening
• Present product demonstrations and tailored solutions to address client needs and pain points
• Build and maintain strong relationships with key decision-makers and stakeholders
• Collaborate with internal teams to ensure seamless onboarding and implementation of new clients
• Achieve and exceed sales targets and KPIs on a consistent basis
• Keep abreast of industry trends, competitor activities, and market developments to identify new opportunities
• Maintain accurate records of sales activities and customer interactions in the CRM system Requirements:
• Proven experience in Business to Business sales in the banking or financial sector
• Must have 2 to 3 years cold calling experience
• Strong communication skills, both verbal and written, with the ability to articulate complex concepts in a clear and concise manner in English
• Excellent interpersonal skills with a customer-centric approach
• Results-oriented mindset with a track record of exceeding sales targets
• Ability to work independently and as part of a team in a fast-paced, dynamic environment
• Proficiency in CRM software and other sales tools
• Fluency in English; additional languages are a plus
• High school diploma required Salary: R9000 per month plus commission in Pounds
Working hours: Rotational shifts
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202662 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we e...Job Reference #: 202662
3d
1
Our client aims to empower ambitious individuals to become their own boss by driving or riding for top e-hailing platforms. Theyre currently looking for a Salesperson to
join their team based in Cape Town.
Responsibilities:
• Build up a strong pipeline of potential clients who want to activate their own last mile - 60 min delivery service
• Convert pipeline leads to active clients and assist clients to improve delivery volumes
• Closely manage new clients to make sure they achieve required targets and deploy customer success strategies to help them in such regard
• Visit clients on a regular basis and serve as relationship / account manager Qualification and Experience:
• At least 3 years sales experience with a proven track record of lead conversion to closed deal - Essential
• Negotiation skills - Essential
• Computer literate (Email, Excel, Online systems) - Essential
• Ability to work autonomously and report back to management - Essential
• Own transportation and willing to visit regional clients daily - Essential
• Self starter with a can do attitude - Essential
• Experience in the restaurant / fast foods vertical in a similar role - Bonus
• Experience with last mile delivery services - Bonus Salary: between R18 000 to R25 000, Plus incentives
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202653 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202653
3d
1
Our client is recruiting for an experienced Dutch Speaking Customer Service Support Agent to join their remote team.
The role as Customer Service Support Agent:
• Maintaining a positive, empathetic and professional attitude toward customers
• Responding promptly to customer inquiries
• Communicating with customers through various channels
• Acknowledging and resolving customer complaints
• Ensure customer satisfaction and provide professional customer support
• Scoping
• Troubleshooting
• Resolving customer queries via phone, chat and email Requirements:
• Well versed in Dutch and English (spoken, read and written)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• 1 to 2 years of customer service experience
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts Salary:
• Market related, based on the level of experience
• Laptop and Wifi Dongle provided
• Shift Allowance
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202206 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202206
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the le...Job Reference #: 202651
3d
1
SavedSave
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experience ...Job Reference #: 202639
3d
1
SavedSave
Calling all Cycling enthusiasts, with a passion for sales!
Do you enjoy the outdoors?
Are you an active person?
Is Cycling your passion?
Then we have a position for you
In partnership with a Global Specialist Cyclist Insurer solutions company, we are looking for an energetic and motivated Sales Agent to join their team based in Stellenbosch. The purpose of this role is driving sales through telephonically closing sales and upselling insurance packages. A family orientated environment with a group collective of achieving sales targets.
Responsibilities:
Policy Sales:
• Follow up on quote requests
• taking inbound calls
• Assisting customers to take out policies or add additional coverage to their existing policies
Reporting Administration:
• Ensure all internal and external processes are followed
• Allowed for accurate reporting and meeting internal and partner requirements
Requirements:
• Grade 12 (minimum)
• Must have your own transport
• Must have a Neutral Accent - fluent in English as this is for a International campaign
• Tertiary qualification, courses, and studies in sales /marketing or similar (advantageous)
• 8 12 months Outbound Contact Centre experience in Insurance Sales
• Preferably candidates coming from an Insurance Sales environment
• Practical experience in sales / upselling (advantageous)
• Be active and enjoy a fast-paced environment where they can think on their feet
• Enjoy speaking over the phone and building relationships with clients
• Be a team player
• Love learning, chasing targets, and problem-solving
• Be able to listen well to match the best products with clients individual needs
• Have good bicycle knowledge and are interested in the technical aspects of cycling
• Full training is provided
Remuneration Benefits:
• Monthly base salary +-R8,000 (depending on experience)
• Shift allowance R2,000 pm
• Commission earnings based on monthly sales targets and conversion rate
• International exposure.
Daylight savings (12 March 2023 - 5 November 2023 / subject to change)
• Early shift: 2pm-11pm
• Late shift: 5pm-2am
Remuneration:
• R10 000 basic salary
• R2 000 shift allowance
• Plus commission Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202514 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept ...Job Reference #: 202514
3d
Save this search and get notified
when new items are posted!