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Results for business development in Sales Jobs in Eastern Cape
1
Opportunity Available!! Our leading client in the Automotive Sector is looking to employ a SAP BA Lead (Technical Tool Owner) to join their dynamic team in East London.
Job Description:
End-to-End SAP module responsibility, this includes, improve efficiency, reduce waste, identify, and implement solutions, scope requirements, plan & track product budget, meet deadlines and accurately document necessary requirements.
To assure this delivery, it is essential to work closely with the Business Product Owners and IT product team.
All activities are to be done in accordance with local / global strategic planning and standards
Outputs:
Responsible for the planning and coordination of activities required to steer the product to align with its strategic future roadmap.
Clearly communicate and demonstrate the value of the product within the organization.
Evaluation, documentation, scoping and prioritization of new requirements.
Promote continuous improvement through implementation and management of new processes to enhance productivity output.
Participate and provide feedback on any activities where QA practices and risks are to be considered from the writing of user stories, pre-development testing notes and executing QA testing activities in accordance to processes and quality guidelines to identify defects / quality concerns in projects.
Responsible for creating, implementing, and evaluating the product budget.
Effective communication and feedback between IT product team and Business stakeholders.
Provide feedback to management.
Act as escalation point for client issues that require product change resolution.
Participate in team discussions and provide input regarding strategic team decisions.
Actively participate in mitigating impediments which impact successful completion of deliverables.
Collaborate and work with colleagues in different time zones.
Job Requirements:
Minimum of 3 years’ experience in IT
Minimum of 3-5 years’ experience in SAP S/4 HANA, SAP MM, WM, PP or SD module(s),
Ability to debug SAP ABAP will be advantageous,
Knowledge of Supply Chain processes will be beneficial.
Solid experience as an SAP Business Analyst within one or more of the following modules: MM, WM, PP or SD
Knowledge and experience of how to plan projects, define deliverables and to control quality and cost matters.
Demonstrated ability to foster an environment for ideation, prototyping and production.
Demonstrated business acumen to take from design to implementation and preferably experience scaling a concept.
Experience with software development methodologies and practices (Agile, Scrum, etc.)
Experience in Data Analysis and Advanced Proficiency in Microsoft Office suite, including Word, Excel, and Outlook
Willingness to travel nationally and internationally.
Ability to perform the minimum required physical and mental requirements of the function.
Must have an excellent ability to multi-task effectively
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTk2NS9CRw==&jid=1798787&xid=E.L001965/BG
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Our client in the Wine Industry based in Port Elizabeth is currently looking to employ a Sales Representative.
An awesome career opportunity awaits!
Requirements:
Degree/Diploma in Sales.3 years of related sales experience.Excellent communication and people skills, strong selling skills, planning and organising, handling difficult customers, attention to detail, ability to work under pressure and a valid driver’s licence.
Responsibilities:
The reasonable achievement of sales targets as determined.Promotes, sells, secures orders from existing and prospective customers through a relationship-based approach.Call on customers as per the agreed calling schedule.Makes telephone calls to existing and prospective customers to achieve sales volumes.Manage in-store support to sell product through – promotions or tastings in outlets; general merchandising and building of displays.Research sources for developing prospective customers and for information to determine their potential.Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities.Identifies advantages and compares organization’s products/services.Supply management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.General sales administration.Commitment to customer service.Participation in trade shows and conventions.Establishes, develops, and maintains business relationships with current customers and prospective customers in the assigned territory or market segment to generate new business for the organization’s products and services.Coordinate sales effort with finance and logistics.
Please note should you not receive a response within two weeks of applying please consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTM2MzgwMDUxP3NvdXJjZT1ndW10cmVl&jid=1489641&xid=3536380051
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Port Elizabeth • Sales Generation in order to reach strategic growth goals; • Customer Care in accordance with company standards; • Follow all instructions as per the branch procedures, • Maximizing and driving sales by exemplary leadership, • Promote a positive image of the company through high quality customer service, • General Housekeeping of the branch; • Product Knowledge and Self Development; • Continuous Personal Improvement • Improving overall product knowledge within the branch and keeping stock losses to a minimum • Senior certificate (Grade 12) • 2 - 3 Years within a sales / senior sales position within a technical company • Valid drivers license with own vehicle (vehicle will not be used for business purpose, but candidate will be a key holder, so need to attend to alarm call outs)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5NTEyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1187085&xid=1266_49512
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SALES REPRESENTATIVE – EAST LONDONEducations & Skills Required:• Matric + qualification in related fields like marketing & sales management• Fluent in both English and Afrikaans• Valid SA Driver’s license and own reliable transport• The successful candidate will be based in East London but must be willing to travel extensively within the Eastern CapeWork Experience Required:• Extensive Sales experience (at least 5 years) in Food Services, Cleaning and Packaging• Experience in new business development• Knowledge and understanding of the hospitality industry• Track record of exceeding sales targets• Knowledge and understanding of sales techniques• Knowledge and understanding of competitorsSalary on offer is highly negotiable depending on experience and business contacts. Additional: Company Fuel Card and Cell phone for business use and & Sales CommissionCV’s may be sent to global@globalrecruitment.co.za
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A Leading Pharmaceutical Company has a vacancy for a Sales Representative to call on Pharmacies and promote the OTC Products lines in Mthatha and Transkei area.Key Responsibilities:The professional Sales Representative need to constantly achieve individual regional and divisional sales targetsDevelop and maintain excellent relationships with Key opinion Leaders and Key CustomersTo identify opportunities in the market for new products and new growth areas for the businessSuccessfully implement sales and marketing strategiesAnalysis of regional sales, competitor and market data, then help develop strategies and action plans to maximise sales potential in the respective areaTo respond adequately and professionally to customer complaints and queriesSelf-starter, able to work independently.Requirements:Matric is required. A degree will be beneficialTwo years, experience as a Pharmaceutical Sales Representative is preferableKnowledge of and experience in Independent and Corporate PharmacyKnowledge in Self-medication and FMCG market and related fieldsComputer literacy MS Office (proficient in Excel, Word, PowerPoint and Outlook)A valid driver’s licenseCompetencies:Consistent application of strategic prioritiesStrong service orientatedSound understanding of business principles and processesAttention to detail and selling skills, therefore strong negotiation skillsStrong problem solving and decision-making skillsStrong financial and numeric skillsKnowledge of industry trends, competitor and market dynamicsAbility to analyse informationAbility to plan and work independently
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzU0NjY4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1203319&xid=1266_54668
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Port Elizabeth - Complement Recruitment are recruiting for a Sales and Marketing Manager from within the information technology / telecommunications / related industry. The ideal candidate will help lead our further growth, with over 19 years in business, we provide innovative technology solutions that help organisations improve, grow and evolve. Salary: R35-45k+ CommissionMinimum Requirements:Grade 12; Relevant tertiary qualification would be advantageous.Proven track record of individual and leadership performance.Minimum 5 years of sales experience, preferably at a similar company.Minimum 5 years of marketing experience, preferably at a similar company.Minimum 5 years of leadership experience, preferably at a similar company.Driver’s License, Own Transport – willing and able to travel locallyCompany Values:Services: Digital Transformation, Software Development, Cloud Solutions, Internet Solutions, Voice Solutions and IT Consulting.Products: Microsoft 365, Microsoft Azure, Microsoft Dynamics 365, Microsoft Office 365, Microsoft Power Platform, Microsoft SharePoint, K2, Software Licensing and Hardware.Our Vision: To build a better tomorrow through technology.Our Mission: To provide innovative technology solutions that help organisations improve, grow and evolve.Innovation – Continuously learning, innovating and evolving.Integrity – Ethical conduct and delivering on promises.Excellence – Exceptional quality and value creation.Ownership – Taking responsibility for outcomes and results.Health – Work, life, physical, mental and spiritual health.Sustainability – Planet and people before profitDuties:Lead sales and marketing departments at a strategic and operational level.Fuel the growth of the company through once off and recurring profit.Achieve individual and departmental goals/targets aligned with the organisation.Grow sales pipeline in target markets within existing and new regions.Establish new and grow existing relationships with clients, suppliers and partners.Commit to continuous improvement and on-going skills development.Prospect, build and manage pipeline that are inline with the sales strategy at the time.Builds relationships with senior management in order to effectively serve the customerFrequently engage / communicate with account customersManage customer perceptions of services providedEnsure all new business accounts are implemented timeously and effectively.Continually align sales efforts that are inline with the company Sales Strategies.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQyMzYyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1154112&xid=1266_42362
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Port Elizabeth • Regular visits with preparation and minutes • Build relationships with key staff in the client organization • Monitor the level of customer satisfaction at regular intervals or after each significant step • Get a good understanding of the costing files • Propose and get validated the targeted pricing and the negotiation path / tactics to convince the customer • Formalize the offer with the appropriate wording • Understand and apply the guidelines proposed by the hierarchy regarding contractual management • Preparation and update of the commercial offers following hierarchy’s instructions • Prepare the commercial offers to answer on due time to the Customer requests • Prepare and negotiate – on a proactive manner – the commercial answers to the customer ECRs • Develop the appropriate intimacy with Customer contacts (Purchasing, Engineering, Programs) • Monitor the level of customer satisfaction at regular intervals or after each significant step • Bachelor’s degree in Business Management / Financial Management (The preference will be an Industrial Engineering degree, but we will consider other engineering disciplines or logistics. A supplementary qualification in business will be an added advantage) • Automotive experience would be a must • Business international mindset • Good understanding of client business, products and key competitors • Results oriented with strong written and oral communications skills • Good analytical skills and rigor, agile with figures • Appetite for negotiation • Proficiency in Excel, Power Point, MS Word • Ability to work in a matrixed organisation • International and Entrepreneurial mind set • Strong analytical skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ3MjYwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1177941&xid=1266_47260
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Fast paced, energetic and large globalized organisation is looking for an Account Manager to join their team based in Port Elizabeth.Qualifications and Skills:2-3 years Key Account Management / sales experienceExperience in maintaining/servicing and growing a existing customer baseExperience in rate negotiationsExperience in achieving business development targets setExperience in selling cross silo solutionsReporting day to day to the Regional Sales ManagerMonthly reporting (where needed / requested)Basic understanding of industry supply chainsStrong administrative skills with high attention to detailStrong business development skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ0OTI2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1165666&xid=1266_44926
2y
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Opportunity Available!! Our leading client in the Automotive Sector is looking to employ a IT Test Architect to join their dynamic team in East London.
Job Description:
Requirements & Solution Design:
Collaborate with various stakeholders to understand product requirements and responsible for initial setup of new products within testing capability (support in defining requirements and resources).
Design, develop, implement and continuously improve testing methodologies and processes (e.g. Test Strategy and Test Automation Framework) for the testing Capability and Products. Align test methodology and framework to industry best practices.
Consult and support products with implementation of test methodologies defined (Master Test Plan), ensuring standardisation of processes throughout the organisation.
Define and maintain all necessary testing documentation / artifacts in central location. Ensure content and structure of all testing documents / artifacts are well documented and maintained.
Ensure compliance of test processes and procedures across current and pipeline portfolio initiatives, as per standards defined by the organization.
Responsible for coordinating all central testing activities (e.g. meeting).
Represent the testing capability at testing meetings and provide estimates for test automation activities.
Define necessary testing metrics / KPI for Testing Capability and Products. Ensure test metrics are applied within the various products
Evaluate and recommend tools, technologies and processes to ensure product quality. Provide prototypes and proof of concepts.
Team & Technical Leadership
Collaborate with Test Architects and Tools and Technology capability to help establish and grow technical processes and practices.
Work closely with Scrum teams as part of an Agile development process.
Define and coordinate training required for testing capability team members
Job Requirements:
Minimum NQF 7 – BSC/BCom/BTech in Information Technology, Information Systems Engineering or Computer Science or relevant equivalent.
5+ years experience IT Software Testing
Proficient in designing Test Strategies and Test Automation Frameworks
Experience working on complex software projects
Experience in development and implementation of Quality Assurance methods / processes, software lifecycle, testing, planning, execution and defect tracking
Experience with test automation tools (e.g. CBTA, Tricentis, TestCafe etc.)
Demonstrated ability to foster an environment for ideation, prototyping and production
Demonstrated business acumen to take from design to implementation and preferably experience scaling a concept
Experience in IT Software Test Management and Systems Knowledge
Experience with software development methodologies and practices (Agile, Scrum, etc.)
Experience in Data Analysis and Advanced Proficiency in Microsoft Office suite, including Word, Excel, and Outlook
Must have a
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMDg1MS9CRw==&jid=1372502&xid=E.L000851/BG
2y
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SENIOR SALES MANAGER – EDENVALE, GAUTENGQUALIFICATIONS AND EXPERIENCE REQUIREDMatric + tertiary sales / commercial qualificationExtensive experience required in:• external and internal sales• management of people• administrative experience, which includes financial controlsKPA’S:• Sales management of the entire Gauteng region.• Responsible for achieving sales volume, revenue, and margin targets as per the set budget and will take full responsibility for the overall sales management function in the Gauteng area. This includes maintaining and growing the customer base in the region and finding sustainable business opportunities within the private and public sector.• Ensure that all sales management, administrative and financial control procedures and policies are fully implemented and to undertake the necessary training and development activities among staff. A full job specification may be provided on request.CVs may be sent to global@globalrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUxMTMwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1193170&xid=1266_51130
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Our client is committed to offering top-notch service and a wide array of solutions to the medium to heavy automotive sector. This includes exclusive distributorships in sub-Saharan Africa for global brands of major components and a comprehensive range of automotive parts and friction materials, and they are looking for a Japanese Parts Sales Executive to join their team.
Job Purpose:
To perform a combination of duties related to Japanese part sales. To increase business success by identifying and qualifying prospects, evaluating the position of competitors in the market, act as key point between the company and its customers, while maintaining the set monthly/ annual targets as set out by the company
Responsibilities:
• To identify business opportunities by identifying prospects and evaluating their position in the industry
• To sell Japanese products by establishing contact and developing relationships with prospects
• To maintain relationships with clients by providing support and product information, as well as handling of complaints
• Maintain quality service by establishing and enforcing organisational standards
• Contribute to team effort by accomplishing related results and achieving monthly targets set
• Prepare monthly activity reports by collecting, analysing and summarising information
• Actively seek out new Sales opportunities through cold calling and networking
• Prepare and deliver appropriate information on the products and services offered
• Make accurate cost calculations to provide customers with quotations
• Ad hoc duties allocated by line Manager Skills:
• The ability and desire to sell products and a high degree of self motivation and ambition
• Excellent communication skills and a positive, confident, and determined approach
• The ability to cope with rejection and the capability to flourish in a competitive environment
• The skills to work both in a team and independently
• Ability to learn and understand the industry trends
• Strong presentation skills and the ability to negotiate with customers and/or suppliers
• Self-motivated with a result driven approach
• Good technical aptitude Qualification and Experience:
• Minimum 5 years Japanese parts sales experience
• Proven sales track record
• EPC experience
• Excellent computer skills
• Grade 12 (Matric) or equivalent
• Mentally and physically fit to perform job function effectively
• Code 08 Drivers license and own transport
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202634 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within th...Job Reference #: 202634
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Suzuki Sales Executive – KEY Durban
KEY Durban is a well-known privately owned motor dealer group in KZN that has been in business for 50 years and has a high level of focus on people development.
We are looking for highly motivated and determined Sales Executives to join our sales teams and to get into a fantastic career with a company that is a Deloitte - Best company to work for category winner. If you want a career, we are the choice for those willing to work hard and stand out.
The person we are looking to employ MUST meet the following criteria as a minimum.
The criteria are as follows:
Must be ambitious, energetic, and determined
Must have a minimum of 3 years automotive sales experience
Must have a driver’s license
Must not have any criminal record
Must have a Matric certificate
Ideally the candidate should be a person who presents themselves professionally and exudes a great attitude. If you are ambitious and feel that you are able to bring something to our company that can make a difference, please apply with your CV to anton.davie@keygroup.co.za
The successful candidate will be required to achieve departmental targets and performance requirements and in return will be rewarded with an extremely competitive package.
Responsibility:Salary structure includes:
• Highly Competitive Basic Salary
• Pension and medical aid
• Industry leading commission package
• Company vehicle
• Fuel allowance
Minimum requirements:
• 3 years Vehicle sales experience
• No criminal record
• Matric
• Driver’s license
• No judgements or adverse credit listings
To join Isuzu’s top after sales dealership please reply with your cv to anton.davie@keygroup.co.za
If you have not been contacted within two weeks you are to consider your application unsuccessful
Job Reference #: Suzuki
5d
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Arabic Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Arabic and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experie...Job Reference #: 202648
5d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Hindi Speaking Customer Service Agent to join our WFO team based in Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experi...Job Reference #: 202640
5d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202433
5d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Nepali Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Nepali and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of e...Job Reference #: 202644
5d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our team based at Century City, Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experience
• S...Job Reference #: 202417
5d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our team based at Century City, Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experience
•...Job Reference #: 202414
5d
SavedSave
Job opportunity: Sales
Are you passionate about driving sales and leading teams towards success? Join our dynamic water company based in umhlanga as the head of our sales team
Responsibilities:
Develop and implement strategic sales plans to expand our customer base and increase revenue
Identify new business opportunities and build strong relationships with potential clients
Monitor market trends and competitor activities to stay ahead in the industry
Requirements:
Matric certificate ( grade 12) or equivalent
Valid driver's license
Proven track record in sales leadership,
Excellent communication, negotiation, and interpersonal skills
Strong leadership abilities with a focus on team building and motivation
Ability to thrive in a fast paced, target driven environment
If you're ready to take on this exciting challenge please email us your C.V. online@hattonsumhlanga.com
12h
VERIFIED
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202428
5d
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