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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Johannesburg, Gauteng Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202371 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves th...Job Reference #: 202371
3d
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GENERAL RESPONSIBILITIES
Consultation with customers by phone with the objective to generate sales. Provides product, promotion & price information to clarify customer requests.Maintain customer database by inputting/updating customer dataProcessing orders as per work procedureLead follow-up & creation of quotationsQuote follow-upsReceiving shipmentsAssisting with sending statementsMaintaining stock control, stock taking and the stock roomAssisting external sales & director with sales related queriesAssists with inbound and outbound logisticsOn time completion of online academy learning path
KEY RESPONSIBILITIES
Ensuring that incoming calls are answered timeously in a friendly professional mannerWritten & telephonic sales enquiries on the company’s food and calibration products as well as following up on existing quotes for all productsProcessing client orders, arranging calibrations orders with the lab and dispatch of ordersUpskilling themself on the company’s products to a level deemed competent by their managerEnsuring that the PO’s, Proof of payment, customers, other requests and repair inbox is dealt with promptly and attended to daily including statement requestsEnsuring that all items for calibration/repair are booked into the system and handed over to the relevant technical people within a 24 hour period from receiving the itemFilling in of vendor formsFiling of POD’s and order confirmation
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDczMDk5NzM3P3NvdXJjZT1ndW10cmVl&jid=1144195&xid=3073099737
3d
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We are looking for an experienced Merchandiser to produce sales by providing point-of purchase and shelf management services.You will get the right product,in the right place,time,quantity and price.
Locations:
*Randburg
*Roodeport
*PretoriaCBD
*Lenasia
*Vanderbijlpark
*Soshngve
*Burgersfort
*Verweniging
*Woodmead
*Fochville
*Nelspruit
*Welkom
*Fourways
*Polokwane
*Alberton
*Crownminds
*PMB Central
*Richards Bay
*Estcourt
*Ixopo
*harding
*Empangeni
*New Castle
Age Requirement (18-35)
Responsibility:Responsibilities
Plan and develop merchandising strategies that balance customers’ expectations and company’s objectives
Analyse sales figures, customers reactions and market trends to anticipate product needs and plan product ranges/stock
Collaborate with buyers, suppliers, distributors and analysts to negotiate prices, quantities and time-scales
Maximise customer interest and sales levels by displaying products appropriately
Produce layout plans for stores and maintain store shelves and inventory
Forecast profits/sales and plan budgets
Monitor stock movement and consider markdowns, promotions, price changes, clear outs etc
Build constructive customer relationships and team with channel partners to build pipeline and close deals
Remain up to date with industry’s best practices
Requirements and skills
Proven working experience in merchandising
Highly creative with experience in identifying target audiences and devising campaigns that engage, inform and motivate
Up-to-date with the latest merchandising trends and best practices
Excellent verbal and written communications skills
Strong listening, presentation and decision making skills
Commercial acumen and the ability to “decode” customers
BS degree in Marketing or related field
Job Reference #: MerchandiserConsultant Name: Recruitment Rise Up Management
3d
1
Are you a young, energetic, ambitious, excitable, driven and well organised individual that is looking to establish a career in retail ecommerce?SMD Technologies is seeking an experienced admin clerk, who is tech savvy to join its eCommerce/Digital department.The main purpose of this role is to free up the key account managers’ time and focus on admin, so that they can rather focus on sales strategies that develop and enhance buyer and product manager relationships online product enrichments and online promotions.This position will report directly to the eCommerce Executive Key Accounts Manager & the Creative Director.What will you be doing? Assist ecommerce staff with the daily processing of orders ensuring maximum 2-day turn around for picking, packing and delivery. Includes the printing of orders, packing lists, loading lists and delivery waybills.Send approved sales and purchase orders to warehouse for deliveries and follow up to ensure deliveries have been made.Assist eCommerce Key Account Managers with resolving customer complaints in a timely and courteous fashion.Maintain and update pricing as needed for promotions and specials.Maintaining sales records and files as per company and departmental policy.Assisting where needed with improvements to online listings and identifying opportunities.Follow up with returns regarding credits, replacements, and repairs.Notifying customers on the progress of their orders where applicable.Manage stock and ensuring forecasts are correct and stock on hand across relevant platforms as well as advise which stock is end of life, so that the account managers can run relevant promotions.Ensure correctly marked waybills and/or paperwork is sent to relevant stakeholders in time -where applicable.Update stock files per account and send to buyers as per their request, daily and/or weekly.Assisting in the maintenance of relationships with all buyers and their assistants to ensure consistent communication.REQUIREMENTS Skills and Competencies: Exceptional communication skills – written & verbal.Must be proficient in Excel – Pivot Tables and Charts, V-Look Up, Data sorting and analysisMust be tech savvy, the role requires you to be fluid in your ability to quickly learn how to use new CRM and Stock management systems as well embrace new system developmentsMust be a highly sociable person, with excellent communication and conflict resolution skillsMust be a problem solver - who demonstrates determination, grit, resourcefulness and ownership in executing your duties and solving problems.Most importantly must be well organised, disciplined, efficient and data driven.The following skills are not negotiable. The Online Department requires an individual who can hit the ground running, as this is fast growing division, and only candidates who fit the c
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzg1MjNfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1150586&xid=1320_8523
2y
Ads in other locations
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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Pretoria, Gauteng Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202372 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves the ri...Job Reference #: 202372
3d
1
SavedSave
East Rand - Our client in Gauteng is currently recruiting for a Store General Manager MAIN JOB PURPOSE:To manage all aspects of the business unit and achieve agreed budgeted and Strategic objectives.DETAIL TASK DESCRIPTION & REQUIREMENTS:Stores Performance & Measurement:- Achievement of agreed Top Line Budget;- Achievement of agreed Gross Profit % Budget;- Achievement of agreed Income (Rebates/ Ad Spends/ Settlements and other income e.g., Promotional Ad hoc, Selling of Ends, buying of space on leaflets & any other contributions);- Achievement of agreed expenses in line with performance ratio % to Budget;- Achievement of agreed bottom line Profit Budget;- Achievement of agreed strategic Basket Size and Feet count;- Achievement of agreed strategic departmental participations & GP%;- Achievement of strategic agreed “Cash and Credit” ratio to sales;- Shrinkage in line with Budgeted %;- Stock Holding not to exceed 4.5 weeks.Stock Management &Buying Controls:- Ensure that the store(s) have a full range of appropriate products to suit the needs of the consumer both retail and wholesale;- Ensure that the store is well merchandised and according to rate of sale and that top 250 lines are in stock at all times & ticketed;- Ensure Stock Card System & Supplier Cycle Sheets are well maintained and used with all Suppliers and all products. (Direct and UMS Suppliers);- Stock purchases to be in-line with ROS (Rate of Sale);- Ensure all products have a P.I. label and at least one (1) Shelf Talker on every module;- Ensure promotions are correctly merchandised and pricing in place, with correct P.I. label and all Promotional Products have a Shelf Talker;- Ends planners (Visible in GM’s Office) in accordance with Supplier activity, income collected and generically positioned;- Ensure that cleanliness and high hygiene standards are maintained throughout the stores;- Top 20 suppliers’ performance & review meetings - to be scheduled monthly and forward planning to be completed in terms of activities/ promotion/ Ad hoc income and Cycle deals on products for the purpose of marketing the products on leaflet;- Selling and income on ends to be negotiated, claims signed and income recorded on Income Statement- End Income recorded as other income;- Purchases buying Ratio’s to be in line with Sales- Stockholding not to exceed 4.5 weeks;- Signing-off all purchase orders and receipts on a daily basis;- All GRV’s to be checked- Monitor Input GP by line and invoice/ SOH/ in accordance to daily & weekly Purchase Budget;- Ensure that all claims are claimed against supplier e.g. Tallies, over-pricing, Supplier contributions, Ends, Shorts and returns;- All returns to be monitored closely e.g. Expired stock, swell allowances and returns to suppliers for overstocks and damages- Weekly SPM to be completed in order to track opposition pricing- action accordingly.- Top 200 lines CSH (Consolidated Store Holdings) Report to be completed weekly in order to track Costs, Selling, SOH and avera
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUyNDYzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1197600&xid=1266_52463
2y
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Marketing Manager needed for a regional shopping centre in Krugersdorp, West Rand, Gauteng. Responsible for all marketing, advertising, digital and PR activities with specific key objectives. Implementation of promotions, competitions, sponsorship, advertising campaigns, PR, social media management, execution of the marketing strategy and budget, overseeing and driving monthly sales, monthly reporting and general marketing administration will form part of the Marketing Managers duties.Only successful applicants will be notified on or before 30 June 2022.Advantageous A minimum of five years’ experience as a marketing manager within the retail marketing environment;Social media/digital experience and knowledge - in retail, marketing or communication environment;Excellent writing skills - grammar, content development, internal and external communications. Personal skills/attributes Hard-working and committed to the team’s success;Motivated, inspired, enthusiastic and energetic;Creative, diplomatic and driven;Confident, self-assured and have a presence;Professional, mature, and eager to learn and grow within a retail marketing environment.REQUIREMENTS The successful applicant would have excellent PR, communication as well as writing skills and is a self-starter. Shopping centre marketing or retail experience of at least five years will be advantageous. Sound leadership and interpersonal relationship skills, budgeting knowledge and a keen interest in all marketing, advertising and social media activities. Being willing to be part of a highly energetic and enthusiastic team is also imperative.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE2OTI3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1248409&xid=1320_16927
2y
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Great Mind Promotion is looking for young and vibrant individuals to provide excellent customer service, and meet and exceed sales.Applicants with strong communication skills who can make customers feel welcome in our stores will stand out.
Store Assistant Responsibilities:- present, promote, and sell products/services using solid arguments to existing and prospective customers-achieve agreed sales targets and outcomes within the schedule-continuously improve through feedback-coordinate sales efforts with team memberTo apply send your cv to recruitmentbookings@gmail.com
1mo
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