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Internal Sales & Admin Support
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2 years ago5750 views
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General Details
Location:
Advertised By:Agency
Company Name:ABC Worldwide
Job Type:Full-Time
Description
GENERAL RESPONSIBILITIES
- Consultation with customers by phone with the objective to generate sales. Provides product, promotion & price information to clarify customer requests.
- Maintain customer database by inputting/updating customer data
- Processing orders as per work procedure
- Lead follow-up & creation of quotations
- Quote follow-ups
- Receiving shipments
- Assisting with sending statements
- Maintaining stock control, stock taking and the stock room
- Assisting external sales & director with sales related queries
- Assists with inbound and outbound logistics
- On time completion of online academy learning path
KEY RESPONSIBILITIES
- Ensuring that incoming calls are answered timeously in a friendly professional manner
- Written & telephonic sales enquiries on the company’s food and calibration products as well as following up on existing quotes for all products
- Processing client orders, arranging calibrations orders with the lab and dispatch of orders
- Upskilling themself on the company’s products to a level deemed competent by their manager
- Ensuring that the PO’s, Proof of payment, customers, other requests and repair inbox is dealt with promptly and attended to daily including statement requests
- Ensuring that all items for calibration/repair are booked into the system and handed over to the relevant technical people within a 24 hour period from receiving the item
- Filling in of vendor forms
- Filing of POD’s and order confirmation
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDczMDk5NzM3P3NvdXJjZT1ndW10cmVl&jid=1144195&xid=3073099737
Id Subtitle 1060695774
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ABC Worldwide
Selling for 2+ years
Total Ads378
Active Ads378
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Requirements:
Bachelors degree in business administration, marketing, or a related field.Proven experience in retail /buying group/franchise management or a similar role, with a minimum of 10 years of experience in a regional or multi-unit management capacity.Strong business acumen with a history of driving revenue growth and achieving operational targets.Excellent communication, negotiation, and conflict resolution skills.Solid understanding of retail operation, including sales, marketing, and customer service.Ability to analyse financial reports and performance metrics to make data-driven decisions.Strong leadership abilities with the capacity to motivate and inspire teams.Exceptional organizational and time management skills, with the ability to prioritize and multitask effectively.Knowledge of legal and regulatory requirements related to a retail business- group.Willingness to travel within the region as required.Valid drivers license and own transport
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As the Operations Manager, you will play a pivotal role in overseeing and supporting our business operations at store level. You will be responsible for ensuring the successful execution of our business strategies, maintaining strong relationships with our store owners, and driving business growth across multiple locations.
Your primary focus will be to ensure store viability, brand consistency, provide operational guidance, and foster a positive store owner experience. This position requires strong leadership skills, business acumen, and the ability to effectively manage multiple stakeholders.
Responsibilities:
Business Support and Relationship Management:
Provide ongoing support, guidance, and mentoring to store owners.Function as the main point of contact for store owners, addressing their concerns and resolving any operational or business-related issues.Conduct monthly site visits to ensure compliance with brand standards, operational procedures, and quality control measures.Collaborate with store owners to develop and implement effective sales and marketing strategies.
Operational Excellence:
Ensure adherence to operational policies, procedures, and brand standards at all stores.Monitor key performance indicators (KPIs), such as sales, stock holding, customer satisfaction and take appropriate actions to address any performance gaps.Conduct regular audits to assess operational efficiency and identify areas for improvement.Provide training and sup...
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Excellent verbal and written communications skills
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Commercial acumen and the ability to “decode” customers
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Store General Manager required for a reputable Retail company based in Gauteng
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Stores Performance & MeasurementAchievement of agreed Gross Profit % Budget;Stock Management & Buying ControlsEnsure that the store is well merchandised and according to rate of sale and that top 250 lines are in stock at all times & ticketedBuild supplier relationship through interaction and dealings.Daily Budgeting, Sales, Reports, and TargetsDaily floor walks and Actioning- set targets daily, weekly and monthly. Follow up daily and increase store standardsEnsure that losses of all kinds are under control. (Minimize damages, expired stock etc)Attend to customer queries and resolve them as promptly as possibleEnsure that the store adheres to all safety and health laws. (Occupational Health and Safety Act.)Ensure that all staff understands what is expected from themEnsure that all Cash safety procedures are followed daily e.g. Cash pick-ups, Cash Drops, Cash Pay-outs and Cash Collections
Should you wish to apply please email your CV through to Kerry O’Hagan at Kerry@profilepersonnel.co.za
Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.
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