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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Gqeberha, Eastern Cape Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202374 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves t...Job Reference #: 202374
3d
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Our client in the furniture/homeware retail industry is seeking an energetic Sales Consultant to join their team, based in Port Elizabeth.This position is responsible for providing an excellent service to all company clients. The successful candidate will be required to use excellent communication, interpersonal and networking skills to grow their sales pipeline.Requirements:Grade 12/ Matric.Relevant diploma/ degree is advantageous e.g., Interior Design.Valid driver’s license and own vehicle essential.Minimum of 5 years’ work experience.Previous experience in consumer-centric environment.Proven record of meeting and exceeding sales targets.Excellent communication, interpersonal and networking skills.Comfortable working with different systems and technology, including POS and stock management systems.Must be available to work retail hours including weekends and public holidays.Passionate about décor and the company’s furniture and homeware products. Duties and Responsibilities:Consistently meet and exceed monthly and YTD, Net Sales Target, and Homeware Target (% of Net Sales Target).Drive new sales opportunities through a variety of innovative methods.Customer/ Brand Management 360°.Drive exceptional customer service with full accountability for customer engagement and communication.Assist clients and ensure that their needs are identified and met.Act as the single point of contact for the client.Ensure that care instructions are explained.Maintain general housekeeping and ensure that all items are priced and displayed correctly.Ensure training compliance in line with company policy.Operational Management.Ensure that processes detailed below are executed efficiently and as per company policy:Sales Orders.Account Management.SR Management.Stock take. If you are not contacted within two weeks of applying, please consider your application unsuccessful
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5MTc1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1186364&xid=1266_49175
2y
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A well-established organization in Port Elizabeth is seeking an Assistant Retail Manager to join their team. Salary is to be discussed in interview.PLEASE NOTE:Should you apply for this vacancy and your skills and experience DO NOT match the inherent REQUIREMENTS of this position, YOUR APPLICATION WILL BE IMMEDIATELY DELETED. Please ensure that you READ and understand this advertised position BEFORE sending your CV to us, or otherwise you will just be wasting YOUR time and ours.Qualifications and Experience:Have a minimum of 2 years’ experience in AdministrationHave a Matric CertificateA tertiary certificate in Retail Management will be an advantageAbility to deal with a variety groups of peopleForklift license will be an advantageHave strong attention to detailBe computer literate in MS OfficeBe bilingualKey Performance Areas:Preparation, co-ordination and handling out of FloatsPreparation of Float for Admin DeskDaily BankingConsolidation of previous nights cash upPrepare paperwork as per HQ financial processBe prepared for SBV collectionAssist cashiers with cash dropsAllocate change as per requestsCash up at the end of every shiftCorrection of cashier mistakes with consent from Retail ManagerMatch attendance registers against biometric system and print for sign offAssist with and or refer any HR related queriesAssist with leave requests and forward to HR after authorizationUniform and PPE orders and issue thereof to staffRecruitment of staff as per retail manager instructionManagement of casual paymentsReport and administer any IR related issues in conjunction with HRSet up the weekly cleaning scheduleAdministration of old stock write off and stock transfersCheck receipt invoices against orders and send through to GRVFollow up on GRV CycleIssuing of purchase ordersHandle transfer requests from HQPayment requests for general store managementWeekly filing, creating, updating and maintaining records and databasesOpen shop every day and ensure that all safety procedures are met during a daily walk aboutDaily lock-up and alarm activationDo daily price check and do corrections when requiredAssist and resolve customer queriesUpkeep of canteenStand in for the retail manager when mandated to do soUpkeep of stationary volumes, labels, soap etcCheck fridge temperaturesReport any maintenance issues to HQPrepare daily stock take sheet as per HQ ListPrepare for full stock take every 3 monthsDeal with process expired stock, rotation of stock and ordering of stockSupport department managers and co employeesActively participate as a member of the tramPreforming any other tasks which from time may be assigned by managerEnsure that cleaning and housekeeping standards on equipment and work areas are maintained according to laid down standards and normsEnsure personal hygiene standards are maintainedTake reasonable care for own health and safety as well as the health and safety for othersWear correct PPE in accordance with the company policy and proceduresNo interf
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ3MTkyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1177884&xid=1266_47192
2y
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General Shop Assistant required.We require the services of a young dynamic individual to assist with the day to day running of a retail and take away shop.The individual needs to be of sober habits Be timeous for workHave previous experience within the retail environment, preferably with fish and chipsThe preferred individual should be customer focused, friendly, polite and engaging.It would be preferable if the individual lives within close proximity to store, Lorraine, Charlo, Walmer or Overbaakens area and have their own transport.Working hours are: Mon to Wed 08:30 - 18:00Thur to Fri 08:30 - 20:00Saturday 08:30 - 17:00Sunday 08:30 - 14:00Alternate weekend work is a requirement. Off days depending on weekly schedule.At least 3 references are required.Please email your cv to levinsusan83@gmail.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ3NzMxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1178989&xid=1266_47731
2y
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General Shop Assistant required.We require the services of a young dynamic individual to assist with the day to day running of a retail and take away shop.The individual needs to be of sober habits Be timeous for workHave previous experience within the retail environment, preferably with fish and chipsThe preferred individual should be customer focused, friendly, polite and engaging.It would be preferable if the individual lives within close proximity to store, Lorraine, Charlo, Walmer or Overbaakens area and have their own transport.Working hours are: Mon to Wed 08:30 - 18:00Thur to Fri 08:30 - 20:00Saturday 08:30 - 17:00Sunday 08:30 - 14:00Alternate weekend work is a requirement. Off days depending on weekly schedule.At least 3 references are required.Please email your cv to levinsusan83@gmail.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ3NzMxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1178989&xid=1266_47731
2y
1
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A well-established organization in Port Elizabeth is seeking an Assistant Retail Manager to join their team. Salary is to be discussed in interview.PLEASE NOTE:Should you apply for this vacancy and your skills and experience DO NOT match the inherent REQUIREMENTS of this position, YOUR APPLICATION WILL BE IMMEDIATELY DELETED. Please ensure that you READ and understand this advertised position BEFORE sending your CV to us, or otherwise you will just be wasting YOUR time and ours.Qualifications and Experience:Have a minimum of 2 years’ experience in AdministrationHave a Matric CertificateA tertiary certificate in Retail Management will be an advantageAbility to deal with a variety groups of peopleForklift license will be an advantageHave strong attention to detailBe computer literate in MS OfficeBe bilingualKey Performance Areas:Preparation, co-ordination and handling out of FloatsPreparation of Float for Admin DeskDaily BankingConsolidation of previous nights cash upPrepare paperwork as per HQ financial processBe prepared for SBV collectionAssist cashiers with cash dropsAllocate change as per requestsCash up at the end of every shiftCorrection of cashier mistakes with consent from Retail ManagerMatch attendance registers against biometric system and print for sign offAssist with and or refer any HR related queriesAssist with leave requests and forward to HR after authorizationUniform and PPE orders and issue thereof to staffRecruitment of staff as per retail manager instructionManagement of casual paymentsReport and administer any IR related issues in conjunction with HRSet up the weekly cleaning scheduleAdministration of old stock write off and stock transfersCheck receipt invoices against orders and send through to GRVFollow up on GRV CycleIssuing of purchase ordersHandle transfer requests from HQPayment requests for general store managementWeekly filing, creating, updating and maintaining records and databasesOpen shop every day and ensure that all safety procedures are met during a daily walk aboutDaily lock-up and alarm activationDo daily price check and do corrections when requiredAssist and resolve customer queriesUpkeep of canteenStand in for the retail manager when mandated to do soUpkeep of stationary volumes, labels, soap etcCheck fridge temperaturesReport any maintenance issues to HQPrepare daily stock take sheet as per HQ ListPrepare for full stock take every 3 monthsDeal with process expired stock, rotation of stock and ordering of stockSupport department managers and co employeesActively participate as a member of the tramPreforming any other tasks which from time may be assigned by managerEnsure that cleaning and housekeeping standards on equipment and work areas are maintained according to laid down standards and normsEnsure personal hygiene standards are maintainedTake reasonable care for own health and safety as well as the health and safety for othersWear correct PPE in accordance with the company policy and proceduresNo interf
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ3MTkyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1177884&xid=1266_47192
2y
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VISUAL ASSISTANT – The successful Candidate will assist the National Visual Merchandiser to fulfil the support function for all stores nationally. There are currently 89 stores and increasing at a rapid pace. The position can be based at East London Head Office, alternatively if successful Candidate resides elsewhere, travel will be required to East London every 2nd week for 2 or 3 days, willingness to travel. Applicants MUST have Clothing retail experienceJob Purpose:To contribute creative thoughts to promote products, conceptualize and implement focal statements to store operations. Attract customers by creating impactful displays within marketing and visual guidelines to increase sales. Work as part of a team and groom staff to ensure a high level of attention to detail is applied in stores. Ensure deadlines are met in accordance with directivesRequirements:Matric/Grade 12Qualification in Fashion / Marketing would be advantageousMinimum 3 years’ experience in a similar capacity as A visual assistant (advantageous)Highly proficient in Microsoft Excel, Word, PowerPoint & OutlookValid Driver’s License CompetenciesStrong Leadership/People Management skillsExcellent decision-making abilityStrong analytical skillsExcellent time managementTeamwork orientationAbility to work under extreme pressureBe flexible and adaptable to changeExcellent verbal and written communication skillsStrong business acumen and understanding of business financialsKey AccountabilitiesFIXTURES | LAYOUTS | FLOWSAssist with design of floor plansEnsure shrinkage is minimised through strategically placed fixtures.Fixtures/rails must be aligned to floor planMonitor adequate lighting to promote product and emphasize select product,Identify primary/ secondary/ tertiary locations within the store and department areas and implement product flow principlesMaintain merchandise fixture inventory, monitoring functionality and report on store needs, sourcing materials where necessary e.g. models, props, equipment, signage, accessories, steam ironsHOUSEKEEPINGMerchandising fixtures, rails and shelving are in good repair and cleanFloors, walls, windows, mirrors are in good repair and clean.Correct hangers are in use, in good repair and clean.The floor is clear, except for appropriately merchandised productPelmets are tidy and/or appropriately merchandised. PRODUCT MERCHANDISINGHave a general understanding of the role, function and processes of the Buying DepartmentAssist with keeping the Merchandising Manual updatedEnsure that stores have a copy of Merchandising Manual and all staff are familiar with itEnsure merchandising principles are implemented and maintained.Ensure all store management is taken through merchandising principles and correct utilization of space in line with key indicatorsCreate eye-catching focal displays, assisting in the installing and dismantling of displays.Understand the Quality Assurance, address product quality issues, as well as soiled/damaged stock.Oversee the h
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3MTI3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1146987&xid=1266_37127
2y
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East London - A leading Clothing Retailer is requiring Visual Trainee Managers in the Eastern and South Western District to join their team at their various stores. Duties to include:- *Create impactful and eye catching visual displays *Launch promotions *Control visual stock loss to be in line with store shrinkage target *Implement new initiatives within Foods and/or Fashion *Participate in general operational store duties. Minimum Requirements:- *Matric or equivalent NQF level *Relevant tertiary qualification advantageous *Between 1-3 years of relevant Managerial experience *Driver’s license *Technological proficiency *Knowledge of fashion trends / up to date on Retail trends *Creative and innovative - flair and interest in fashion trends
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM4NTA5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126722&xid=1266_38509
2y
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Optometrist required for a Luxury eye optometrist office based in East London, Eastern Cape
Requirements:
Conduct eye exams using optometric equipment and general diagnostic interpretation.Diagnose and treat ocular disease.Prescribe, fit, and adjust eyeglasses, contact lenses, and other vision aids.Recommend appropriate patient follow-up and care options.Answer questions and provide advice to patients regarding vision and optical issues.Deliver outstanding customer service through all patient interactions.Direct staff and assist in the development of the overall practice.
Qualifications:
Applied understanding of general principles of optometry and best practices for the diagnosis and treatment of eye-related disorders and conditionsStrong interpersonal skills and ability to relate to patients of diverse backgroundsExcellent customer service skillsAbility to maintain patient confidentialityGeneral computer proficiencyDemonstrated problem solving skills and multitasking ability
Education and Experience Requirements:
Doctor of Optometry (OD) degree Active state optometry licenseValid CPR certificate2 years of optometrist experience preferred
Should you wish to apply please email your CV through to Tristen Murch at tristen@profilepersonnel.co.za
Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTI4Mjk3OTQ5P3NvdXJjZT1ndW10cmVl&jid=1621441&xid=4128297949
4mo
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Assistant ManagerWe are searching for a new Assistant Manager to join our team who is interested in helping to hire and train other team members. You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organizing the team schedule.To be a great fit for this role you should have a consistent work history and previous experience as a senior staff member or as an Assistant Manager. A passion for customer service and team mentoring is also a plus.Assistant Manager Responsibilities:Ensuring company policies are followed.Optimizing profits by controlling costs.Hiring, training and developing new employees.Resolving customer issues to their overall satisfaction.Maintaining an overall management style that follows company best practices.Providing leadership and direction to all employees.Ensuring product quality and availability.Preparing and presenting employee reviews.Working closely with the store manager to lead staff.Overseeing retail inventory.Assisting customers whenever necessary.Organizing employee schedule.Ensuring that health, safety, and security rules are followed.Taking disciplinary action when necessary.Ensuring a consistent standard of customer service.Motivating employees and ensuring a focus on the mission.Maintaining merchandise and a visual plan.Maintaining stores to standards, including stocking and cleaning.Completing tasks assigned by the general manager accurately and efficiently.Supporting store manager as needed.Assistant Manager Requirements:High school or equivalent education level.Stable work history.Must be self-motivated and possess the desire for self-development.Have the ability to work autonomously when required.Be a team player.Be dedicated to customer satisfaction and a great customer experience.Experience as an assistant store manager or with retail store management. Please note that males will take preference due to heavy lifting. Should you wish to apply please email your CV through to info@profilepersonnel.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3ODQzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1147201&xid=1266_37843
2y
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