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JOB OVERVIEWThe Branch Manager is ultimately responsible and accountable for the successful operation of the store, managing the employees of the branch, the achievement of sales targets and budgets, and for execution of company initiatives within the branch. ROLE AND RESPONSIBILITIES Plan and direct the day-to-day activities of the branch.Ensure excellent customer satisfaction, always!Seek ways to better promote the store, the product offerings and service within the store.Develop and maintain the store attractiveness, presentability & cleanliness.Ensure the branch is always adequately staffed by: Initiating hiring in a timely manner when staff leave or when seasonality demands itDeveloping an appropriate scheduling plan for staffSupervise and assist staff in the areas of customer service, product knowledge, store maintenance, execution of promotions, company initiatives, branch administration and ensure that all staff are adequately trained to carry out their respective roles.Achieve sales and other targets, managing all controllable costs, with an overall view of maintaining profitability of the branch.Ensure product display in store is in line with merchandising guidelines. Ensure a strong system of inventory management is implemented and maintained, with specific focus on: Adequate inventory levels of appropriate products in conjunction with procurementMinimizing out of stocks in the branchImplementing stock counts in line with group directionEnsuring ordering is done accurately and in a timely mannerMaintaining contact with suppliers to ensure maximum efficiency in purchasing processMinimizing shrinkages and write-offsProduct range GP% targets are met by ensuring correct pricing and accurate capturing of receipts. Ensure branch administration is operating effectively and in line with company SOP’s.Always ensure the safeguarding of the company assets within the branch.Ensure the store always remains clean and presentable.Personnel management, including selective HR duties. QUALIFICATIONS AND EDUCATION REQUIREMENTS Matric certificateIntermediate knowledge of Microsoft office programs, specifically Outlook and ExcelGood level of skill on retail ERP programs5-7 years retail management experience PREFERRED SKILLS Strong management and coaching skillsStrong organizational & planning skillsStrong inter-personal skillsGood sales and customer service orientationGood communication skillsProactive by natureMust have a high level of integrity and honesty https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTc2NzYxODI3P3NvdXJjZT1ndW10cmVl&jid=1369909&xid=3576761827

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PLEASE NOTE: PRIOR EXPERIENCE WORKING IN A JEWELLERY STORE IS MANDATORY.A solid understanding of jewellery, gemstones and diamonds.Contactable references.Proficiency in both English and Afrikaans.Applicants without relevant jewellery experience will NOT be considered.Are you passionate about connecting with people, showcasing exquisite jewellery, and making every customer feel truly special? Goldsmiths Knysna is on the lookout for a dynamic and personable Salesperson to join our team and contribute to our legacy of exceptional customer experiences.Goldsmiths Knysna is a well-established and renowned manufacturing jeweller situated in the heart of the enchanting town of Knysna. With a rich history spanning over 16 years, we take immense pride in our commitment to crafting exquisite jewellery and providing unparalleled customer service. Our showroom is a haven of creativity, elegance, and beauty, where dreams are transformed into cherished pieces of art.As a Salesperson at Goldsmiths Knysna, you will:Engage: Extend a genuine and professional welcome to customers, guiding them through our exquisite collection and personalized offerings.Educate: Share your expertise on jewellery styles, materials, and craftsmanship, enabling customers to make well-informed and meaningful decisions.Foster Relationships: Establish rapport with customers, comprehending their preferences and needs to provide individualized recommendations.Craft Memories: Participate in significant moments in customers' lives – whether assisting them in finding the perfect engagement ring or a thoughtful gift.Uphold Excellence: Sustain the highest service standards, ensuring every customer departs with a positive and memorable encounter.Qualities We Look For:Exceptional Communication: Remarkable interpersonal skills, facilitating effective connections with diverse customers.Jewellery Passion: Genuine enthusiasm for fine jewellery and a curiosity about the narratives surrounding our products.Sales Acumen: Demonstrated success in sales or customer-focused roles, showcasing your ability to close deals and exceed targets.Empathy and Attentiveness: True consideration for customers' desires, coupled with the ability to tailor suggestions to their unique preferences.Team Player Attitude: Collaborative mindset, fostering teamwork and cultivating a welcoming, successful sales environment.If you are a jewellery sales professional with a proven record of success and a passion for exceptional service, we encourage you to apply for the Salesperson position at Goldsmiths Knysna. Share your CV, along with details of your jewellery sales experience, at sales@goldsmiths.co.za

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Knysna

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Results for any job in in Retail jobs in Eden