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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Gqeberha, Eastern Cape Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202374 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves t...Job Reference #: 202374
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VISUAL ASSISTANT – The successful Candidate will assist the National Visual Merchandiser to fulfil the support function for all stores nationally. There are currently 89 stores and increasing at a rapid pace. The position can be based at East London Head Office, alternatively if successful Candidate resides elsewhere, travel will be required to East London every 2nd week for 2 or 3 days, willingness to travel. Applicants MUST have Clothing retail experienceJob Purpose:To contribute creative thoughts to promote products, conceptualize and implement focal statements to store operations. Attract customers by creating impactful displays within marketing and visual guidelines to increase sales. Work as part of a team and groom staff to ensure a high level of attention to detail is applied in stores. Ensure deadlines are met in accordance with directivesRequirements:Matric/Grade 12Qualification in Fashion / Marketing would be advantageousMinimum 3 years’ experience in a similar capacity as A visual assistant (advantageous)Highly proficient in Microsoft Excel, Word, PowerPoint & OutlookValid Driver’s License CompetenciesStrong Leadership/People Management skillsExcellent decision-making abilityStrong analytical skillsExcellent time managementTeamwork orientationAbility to work under extreme pressureBe flexible and adaptable to changeExcellent verbal and written communication skillsStrong business acumen and understanding of business financialsKey AccountabilitiesFIXTURES | LAYOUTS | FLOWSAssist with design of floor plansEnsure shrinkage is minimised through strategically placed fixtures.Fixtures/rails must be aligned to floor planMonitor adequate lighting to promote product and emphasize select product,Identify primary/ secondary/ tertiary locations within the store and department areas and implement product flow principlesMaintain merchandise fixture inventory, monitoring functionality and report on store needs, sourcing materials where necessary e.g. models, props, equipment, signage, accessories, steam ironsHOUSEKEEPINGMerchandising fixtures, rails and shelving are in good repair and cleanFloors, walls, windows, mirrors are in good repair and clean.Correct hangers are in use, in good repair and clean.The floor is clear, except for appropriately merchandised productPelmets are tidy and/or appropriately merchandised. PRODUCT MERCHANDISINGHave a general understanding of the role, function and processes of the Buying DepartmentAssist with keeping the Merchandising Manual updatedEnsure that stores have a copy of Merchandising Manual and all staff are familiar with itEnsure merchandising principles are implemented and maintained.Ensure all store management is taken through merchandising principles and correct utilization of space in line with key indicatorsCreate eye-catching focal displays, assisting in the installing and dismantling of displays.Understand the Quality Assurance, address product quality issues, as well as soiled/damaged stock.Oversee the h
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3MTI3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1146987&xid=1266_37127
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Top FMCG Retail client is looking to add an Assistant Manager to their team.
Duties include, but not limited to:
Making sure the shop floor runs smoothlyMeet the store’s monthly targets and handle budgetsRecruit and train staffDeal with any enquiries and complaints and monitor customer serviceServe customers as neededPut together the rotas and shiftsCheck that the products you sell are well displayedManaging deliveries
Experience Required
Proven experience as a Retail Assistant Manager or similar positionFamiliarity with financial and customer service principlesGood math skills with the ability to create and analyze reports, spreadsheets and sales statisticsProficient user of MS Office (MS Excel in particular)Leadership and organizational abilitiesInterpersonal and communication skillsProblem-solving attitudeFlexibility to work in shifts
Male candidates preferred due to manual labour duties as well as nature of the business and working hours
Please forward CV and ALL supporting documentation to, kerry@profilepersonnel.co.za
Should you not hear from Profile Personnel within 14 days please consider your application unsuccessful for the vacancy. Please note all applications will automatically be added to our database for future vacancies.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTg2MjM4NzAwP3NvdXJjZT1ndW10cmVl&jid=1755285&xid=3586238700
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Sales Assistant duties:The Retail Assistant will need to fulfil thefollowing important duties and responsibilities to excel at their job:Receiving, unpacking and arranging new shipments from suppliers and vendorsArranging and labelling goods in the display shelvesAssisting customers in finding the products they’re looking forProcessing customer payments at the checkout point/tillResponsible for orders on the online storeAddressing customer complaints and inquiriesProviding shopping advice and recommendations to customersCleaning and rearranging the storePerforming periodic price audits to resolve price discrepanciesCollaborating with other team members to keep the sales floor area clean and organised at all timesSalary:R3000If interested, send CV and latest picture to lulamile001@outlook.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ0Mzk5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1163333&xid=1266_44399
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Blockman (East London)RequirementsMatric (preferred)Have a minimum of 2 - 3 years’ experience as a BlockmanKnowledge of meat preparation techniques and cutsAbility to use hand toolsstand or walk for extending periodsAbility to lift heavy items and work in cold environmentResponsibilitiesPrepare special cuts of meat ordered by customers.Cut, trim, bone, tie, and grind meats, such as beef, porkPoultry, and fish, to prepare meat in cooking form.Prepare and place meat cuts and products in display counter, so they will appear attractive and catch the shoppers eye.Wrap, weigh, label and price cuts of meat.Shape, lace, and tie roasts, using boning knife, skewer, and twine.Estimate requirements and order or requisition meat supplies to maintain inventories.Record quantity of meat received and issued to cooks or keep records of meat sales.Record quantity of meat received and issued to cooks or keep records of meat sales.Total sales, and collect money from customersSupervise other butchers or meat cuttersCure, smoke, tenderize and preserve meat Please forward CV and ALL supporting documentation to, recruiter@profilepersonnel.co.za. Should you not hear from Profile Personnel within 14 days please consider your application unsuccessful for the vacancy.Please note all applications will automatically be added to our database for future vacancies.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQzNDUzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1158261&xid=1266_43453
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Our retail client in the Home Decor space, based in Port Elizabeth, has a position available for an experienced Visual Merchandiser.The main responsibility of this position is to ensure that the shopping experience is further enhanced for the customers, by maintaining an organized, visually appealing and welcoming store environment.Reporting to the Showroom manager whilst getting direction from the Head office Visual Merchandising team. Great attention to detail is required. Responsibilities:Ensure a high standard of visual merchandising in line with the company’s vision and brand identity in the respective store.Ensure that a high standard of housekeeping is maintained in store, working with store manager and other store employees. Doing floor walks 3 times a day. Consistently achieve the ongoing installation and dressing of the required merchandising plan within the prescribed time frame, which will involve working with the basement team and will include some lifting, carrying etc.People skills to oversee basement staff assistance, ensuring that all tasks allocated are completed professionally and on time.Merchandising monthly promotional settings according to the company’s design directives. Ensure aggressive replenishment of homeware/furniture. Constantly checking stock levels of homeware in cage and not on the shop floor to ensure items are urgently replaced.Be involved in Homeware stock takes if required.Ensure ongoing maintaining/updating of the furniture display settings and homeware shelving/tables as per last floor/setting changes and/or directives from Head office. This requires regular communication with the Head Office VM team. Assist customers and maintain a professional approach, selling when required.Work as a member of the store team assisting colleagues whenever you have opportunity and available time to do so.Ordering the correct flowers and plants for the store(s) timeously, and within the set budget.Ensure required photos of shelving/settings are sent timeously and without exception to the merchandising department.Assisting in receiving, unpacking and checking in of homeware when relevant basement team member not available or high stock volumes are received.Be aware of new product arrivals and lines to be discontinued and plan for this in advance with Head office. Maintain superior product knowledge. Requirements:This position requires education to at least Matric level (ideally a post Matric diploma in Interior decorating field). a minimum of 3 years experience in a similar role and environment/brand.A good eye for furniture settings and homeware and be creative.Demonstrate a thorough knowledge of company and merchandising policies and procedures as well as an understanding of how a retail outlet or store operates.Strong administrative skills and excellent product knowledge.A valid driver’s license and own reliable transport. Behavioural Competencies: Demonstrate a creative, positive, hands-on, can-do attitude, and pro
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQyMTQwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1152391&xid=1266_42140
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Butcher ManagerLarge Established Meat processing plant in Cape Town which specialises in full range of emulsion products and hams, is seeking to employ a Butcher Manager with a minimum of 5 Years’ experience in the field to manage the daily running of the butcher shop.An expressive motivational letter and a strong CV with relevant references is required. Please e-mail your CV to the HR Department on.•Antoinette@britos.co.zaMust have •Excellent problem solving capabilities•Cope well under pressure and manage a large staff complement•Must have strong leadership skills that inspire team confidence.Applicants without Butcher experience will not be considered for this Vacancy. Blockman experience will be an added advantage.Responsibility:Responsibility:Duties will include but not limited to: •Responsible for daily running of shop,• Control of stock,• Cash ups,• Daily banking,• Opening and closing store,•Managing the staffSalary: R10 000 - 15 000Job Reference #: BMECConsultant Name: Antoinette Jacobs
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQwNTAwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1142569&xid=1266_40500
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Assistant ManagerWe are searching for a new Assistant Manager to join our team who is interested in helping to hire and train other team members. You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organizing the team schedule.To be a great fit for this role you should have a consistent work history and previous experience as a senior staff member or as an Assistant Manager. A passion for customer service and team mentoring is also a plus.Assistant Manager Responsibilities:Ensuring company policies are followed.Optimizing profits by controlling costs.Hiring, training and developing new employees.Resolving customer issues to their overall satisfaction.Maintaining an overall management style that follows company best practices.Providing leadership and direction to all employees.Ensuring product quality and availability.Preparing and presenting employee reviews.Working closely with the store manager to lead staff.Overseeing retail inventory.Assisting customers whenever necessary.Organizing employee schedule.Ensuring that health, safety, and security rules are followed.Taking disciplinary action when necessary.Ensuring a consistent standard of customer service.Motivating employees and ensuring a focus on the mission.Maintaining merchandise and a visual plan.Maintaining stores to standards, including stocking and cleaning.Completing tasks assigned by the general manager accurately and efficiently.Supporting store manager as needed.Assistant Manager Requirements:High school or equivalent education level.Stable work history.Must be self-motivated and possess the desire for self-development.Have the ability to work autonomously when required.Be a team player.Be dedicated to customer satisfaction and a great customer experience.Experience as an assistant store manager or with retail store management. Please note that males will take preference due to heavy lifting. Should you wish to apply please email your CV through to info@profilepersonnel.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3ODQzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1147201&xid=1266_37843
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Port Elizabeth - Complement Recruitment are recruiting for an Area Team Lead / Operations Manager Team Lead for a permanent position within the Retail sector to cover the Eastern Cape & Western Cape (Garden Route) Areas. This is not a human resources role, but a people team-lead, focused on improving store leadership and performance throughout the Eastern Cape. Applicants must come from either the clothing or apparel sector, or consumer electronic goods. Salary: R40-55K CTCYou will be responsible for full team (people) leadership development, improving KPI performance, productivity, efficiency and profitability through the effective implementation of strategies in line with the company vision.Minimum Requirements:Minimum of 3 years’ management experience in Operations in similar or same position in a Retail environmentQualification in Business or Retail Management advantageous (not an HR role)Candidates must be currently residing in Port Elizabeth (Gqeberha), must have some previous link to or bond to PE / Eastern Cape area (for familiarity and relatability) if relocatingProven experience within the Clothing / Apparel and Consumer Electronics retail industryProven managerial and leadership skills, motivating teamsThis role looks after a total of 24 stores with approximately 250 team members – travel twice a month out of PEPackage is market related, and will include benefits such as company car, company cellphone, 13th cheque, medical aid and pension fundPassionate about People and team performance in the retail sectorExcellent communication skills and the ability to interact and build strong relationships at all levelsProven managerial and leadership skills (inspirational, motivational leadership) “lead by example” mindsetSkilled in the use of Microsoft Word and ExcelValid driver’s license, company car, Must be brand-fit by living an active or outdoor lifestyle and able to relate to the brands and productsAbility to travel extensively within the regionProactive management and the ability to work unaidedInnovative thinking and solution-focusedIndependent, able to work unsupervised, yet approachable and team-performance orientedAble to travel Eastern & Western Cape areas, George, Queenstown, Mossel Bay etc and be able to work extended hours where necessaryUnderstanding of merchandise, planning, procurement and all related to store retail & apparel planningExcellent communication skills and the ability to interact and build strong relationships at all levelsDuties:Lead a team of Store Leaders towards effective collaboration and attainment of goalsOptimize and oversee in-store operations to ensure efficiencyAttention to financial performance in order to ensure that stores are profitable and stay within budgetResponsible for all in-store recruitment and timeous filling of vacancies in collaboration with HREnsure compliance with company policies and operational guidelinesDeal with challenges by providing creative and practical solutionsEvaluate perfo
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3Njk5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1123052&xid=1266_37699
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Dear Prospective Applicant,We are currently seeking a dedicated and skilled individual to join our team as a Retail Sales Associate. If you possess a strong understanding of sales techniques, are motivated to excel, and communicate fluently in English, then we would love to hear from you!As a member of our team, you will have the opportunity to engage with customers, drive sales, and contribute to a dynamic retail environment. Your role will involve providing exceptional customer service, demonstrating product knowledge, and fostering positive relationships with our clientele.Key Requirements:Proficiency in sales techniques and strategiesMotivated and driven to achieve sales targetsFluent in English with excellent communication skillsPrior experience in retail sales preferred but not requiredAbility to work collaboratively in a team environmentBudtender certificate - not applicable Part time & full timeIf you believe you have what it takes to excel in this role, please submit your resume and cover letter with photo to george@how-sit.com - only email resume will be looked at. We look forward to reviewing your application and potentially welcoming you to our team!
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