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Job Title: BaristaLocation: Cape Town CBD, South AfricaJob Type: Full-TimeDescription:Are you passionate about coffee and providing excellent customer service? Join our vibrant coffee shop in Cape Town CBD as a Barista! We seek an enthusiastic and skilled individual to ensure every customer enjoys a unique and delightful experience.Key Responsibilities:Customer Service: Greet guests, take and enter orders accurately, provide menu recommendations, and manage special requests.Beverage Preparation: Prepare and serve various coffee and tea beverages, maintain equipment, and practice latte art.Service: Serve orders promptly and accurately, maintain clean tables, and monitor customer needs.Cash Handling: Process payments securely, reconcile transactions, and handle cash efficiently.Menu Knowledge: Understand menu items, upsell specials, and stay informed about daily specials.Cleanliness: Maintain hygiene standards, clean workstations, and follow food handling procedures.Teamwork: Communicate effectively with colleagues, assist team members, and contribute to a positive environment.Problem Solving: Address customer concerns professionally and seek assistance when needed.Stock Taking: Conduct inventory checks, report discrepancies, and assist in restocking supplies.Requirements:- Proven work experience as a barista.- Strong customer service and communication skills.- Ability to work in a fast-paced environment.- Attention to detail and a passion for coffee.- Hands-on experience with cash register.- Basic math skills.- Attentiveness and patience with customers.- Willingness to work Saturdays.- Qualifications through Truth Coffee, advantageous.How to Apply:Send your resume to admin@revvedupcafe.co.za with the subject line "Barista Application - Cape Town"
9h
1
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Kitchen Assistant/Food Specialist vacancy available at Vida e Caffè Midlands Mall. This is a permanent position, full training is provided (training is held in Johannesburg - all expenses for travel, accommodation and Food are covered). Previous experience in a similar role will be highly advantageous (especially if you have experience working for Vida e Caffè). Skills required:Food SafetyQuality Control Health and SafetyTeamworkCustomer Service OrientatedExperience in a retail sales environmentSelf-motivatedAbility to multi-taskExcellent communication skillsInterpersonal skills.Duties include but not limited to:Manage the company's food safety and cleaning, quality control and to ensure that products produced meet the quality and standards that the company is kept in a clean and hygienic state.Housekeeping and oversee food products qualityAssist your and other departments when needed to ensure optimum service ti guestsMaintain cleanliness of work areas throughout the day, practising clean as you go proceduresPerform other reasonable duties as requestedDaily stock count as per company procedureAbility to work on a schedule and meet deadlines, food prepFast learner, hard worker, reliable, honest, punctual and trustworthy.Starting salary: R4500 + incentives Requirements: South African I.D, Matric certificate, higher education certificates in the required field will be a bonus to you.Kindly email a copy of your CV and related documentation to:tamara@ascotgroup.co.za with the Subject line: "Midlands Food Specialist Vacancy"If you do not hear back within 2 working days please consider your application unsuccessful.
4d
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MAIN PURPOSE
To deliver exceptional customer service at the till points as well as artisanal
beverages, thereby creating a positive, lasting impression with the customer.
KEY OUTCOMES
Demonstrates
customer service
Great communication skills in verbal, nonverbal communication that
will impact the experienceDemonstrates a friendly and helpful, can-do attitude when serving
customersDemonstrates customer service skills and knowledge.Identify and resolve a customer’s needsGreets all customers politely as they interact Listens to and resolves customer complaints, suggestions, and
inquiries.
Adheres
to Shopkeeping disciplines
Cleaning and sanitising work areas, utensils, and equipment.
Maintain hygiene and cleanliness standardsExecute all duties as per checklists, quality & traceability
documentation
Cleaning service and seating areas.Execute all duties as per checklists
& adherence to operational standardsSweeps and mops the floor regularlyKeeps the counter and dining area neat
and clean.Compliance to Hygiene & Food Safety
procedures
Management
of stock
Accountable relevant stock in their workstation.Ensure that the restaurant and area is well stockedOpening shift – truck delivery & FIFO in store along with
senior teamRestocks napkins, straws, lids, and other supplies in the dining
area.Inventories supplies and goods with supervising manager, when
necessary.
Processes
till transactions effectively
Records customer orders on an electronic
POS system.Keeps track of a cash drawer and ensures
it is balanced at the end of the shift.Takes money from customers and provides
correct change.Processes credit card and debit card
transactionsTallies orders served and amount of cash
received.
·
High level of attention-to-detail
·
Ability to work in a
fast-paced environment
JOB REQUIREMENTS
·
Preferably grade 12
·
Minimum 1 year Cashier experience is
required for this position
·
Is solidly numerate.
·
Can follow directions and
achieve goals.
·
Demonstrates strong
customer service and interpersonal skills.
·
Is able to communicate
effectively to a variety of clientele.
ADDITIONAL CRITERIA
·
Existing Cashier/Barista experience
is essential
·
Able and flexible to work
different shifts - 6-day flexi shift roster which may be changed to suit the needs
of the operation.
·
Weekends, evenings and
Public Holiday workdays and times is mandatory.Email me now Ericmaqwele@woolworths.co.zaSouth African Citizen Only
11d
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Small take away in Florida Road Durban requires a young and energetic chef with at least 2 years cooking and front counter experience. Applicants must have the appropriate experience in restaurant, be willing to work on weekends and be able to withstand the pressure associated in the kitchen and with orders. Responsibilities:• Ensure that food is prepared and cooked according to the correct standards. • Ensure quantities are consistent and in line with the agreed costing and all dishes are presented correctly. • Ensure that the kitchen area is kept to a high standard of tidiness and cleanliness at all times and that all statutory regulations including health and safety, hygiene requirements are upheld. Receiving orders and stock management of food productsWork very fast Please send cv with contactable references to lambee7860@gmail.com
12d
1
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Our Client, a well-established QSR (Quick Service Restaurant) company is recruiting for an experienced Area Manager to to join their team and oversee a cluster of their restaurants.
Job Purpose:
The Area Manager will be responsible for 3 to 6 stores within a region and will be required to maintain and improve the performance of each store as well as manage all store team members and improve on productivity.
Responsibilities:
• Prepare food-cost reports by gathering required information for each store and analysing information
• Implement food-cost action plans
• Monitor expenditure of all stores under your control ensuring all budgets adhered too
• Ensure all stores are adequately staffed to deliver 100% customer service
• Ensure monthly audits of all stores in assigned areas
• Respond to and follow-up on all customer complaints in assigned areas
• Visit stores in assigned areas according to an organized work schedule
• Train and correct store staff in assigned areas, in implementing correct procedures
• Liaise with the Training and Development Manager to ensure all training is correctly conducted and recorded for stores in assigned areas
• Ensure all stores practice correct food safety and sanitation procedures
• Ensure all stores in assigned areas achieve the requisite pass on all audits
• Follow ups to be duly conducted for failed audits in the applicable stores, within set timeframes
• Together with Store Management, draft action plans based on audit results and ensure effective execution
• Ensure repairs and maintenance is actioned and follow-ups done for stores in assigned areas (costs to be maintained within the stores budget)
• Directs the compliance of workers with established company policies, procedures, and standards (e.g., safekeeping of company funds and property, personnel and grievance practices, adherence to policies governing acceptance and processing of customer credit card charges etc.)
• Conduct disciplinary hearings and investigations with the assistance of HR
• Inspect premises of assigned area stores to ensure adequate security exists and that physical facilities comply with safety and environmental codes and ordinances
• Review operational records and reports of stores in assigned areas, to project sales and determine store profitability
• Co-ordinate sales and promotional activities of stores in assigned areas, to ensure sales budgets are achieved with the Marketing team
• Reports as required on sales, labor, food cost and PL performance
• Attend to customer complaints and assist as far as possible Experience:
• 3 to 5 years related experience in the fast-food/Restaurant/ QSR industry.
• Fast food restaurant industry
• Strong Operationally
• Financial acumen
• Experience in running multiple stores
• Strong personality Salary: Market related (negotiable based on level of experience)
Working hours: 8am to 8pm, Monday to Sunday with 1 x off day a week (Monday to Thursday), and 1 x week...Job Reference #: 202212
6mo
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Grill Cook Responsibilities:Braise and grill meat and vegetables with a high degree of skillAssist in maintaining inventory by tracking, labeling, and replacing key ingredientsPrepare meat and vegetables by slicing, cutting, shredding, and tenderizing them as neededCommunicate with the head chef and wait staff to ensure the timely delivery of all mealsFollow all relevant food health and safety guidelinesMaintain a workstation that is both clean and sanitaryCommunicate with the restaurant manager about any kitchen supplies and upgrades that are neededGrill Cook Requirements:High school diploma or GEDPrevious restaurant experience, preferably as a cookPositive attitude and ability to thrive in a fast-paced kitchenStrong communication skillsAvailability to work evening and weekend shiftsExceptional attention to detail and organizational skillsKnowledge of and willingness to embrace important food health and safety guidelinesWillingness to continue learning and improving your craftPlease e-mail CV to eyeofafrica@doppio.co.za
19d
1
Are you passionate about pizza and ready to join a dynamic team in Kloof Street, Cape Town? I Love NY Slice Pizza Store, a proud member of NY Slice Pty Ltd, is seeking an enthusiastic and experienced Pizza Store Assistant to join our vibrant team.Job Responsibilities:Prepare and assemble pizzas according to established recipes and proceduresMaintain cleanliness and organization of the kitchen and dining areaAssist in inventory management and stock rotationProvide exceptional customer service, including taking orders and processing transactionsEnsure compliance with food safety and sanitation standardsWork collaboratively with team members to achieve store targets and goalsRequirements:Previous working experience in a pizza store or similar fast-paced environmentKnowledge of pizza-making techniques and ingredients preferredAbility to work efficiently in a high-pressure environmentStrong communication and interpersonal skillsFlexibility to work evenings, weekends, and holidays as neededResides in close proximity to the Kloof Street store locationBenefits:Competitive salaryOpportunities for growth and advancement within the NY Slice Pty Ltd networkFun and supportive work environmentIf you're ready to bring your passion for pizza to the forefront and join a leading pizza brand in Cape Town, we want to hear from you! Please send your CV to admin@nyslicepizza.com. Only applications submitted via email will be considered.Join the NY Slice family and be a part of something truly special!
21d
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Customer Service•Deliver superior service and maximize customer satisfaction.•Address concerns and discover lasting solutions while upholding customer satisfaction as the priority.•Respond efficiently and accurately to customer complaints.Operations•Accountable to ensure equipment is working, and if not to report it.•Control operational costs and identify measures to reduce and eliminate waste.•Coordinate daily Front of the House restaurant operations.•Check daily access & movement security checks and stock management.•App/Aggregator maintenance and execution•Manage restaurant’s good image and suggest ways to improve it.Adherence to Shopkeeping disciplines•All regulatory practices pertaining to compliance with health and safety regulations.•Ensure compliance with sanitation and safety regulations.•Regularly review product quality.Minimise Shrinkage•Identify and manage all shrinkage hotspots within the department according to company systems and processes.People management•Assist with development and coaching of the team within your department.Page 3 of 2KEY COMPETENCIES (6-8 key competencies per job including personal, business and technical/ functional – this information would be housed centrally in a competency database)•Strong interpersonal skills•Excellent communication skills•Ability to work independently.•Able to manage and work in a team.•Able to effectively demonstrate product knowledge relative to job function.•Able to follow and adhere to processes, policies, and procedures.•Able to communicate clearly and listen effectively•High level of attention-to-detail•Ability to work in a fast-paced environment.•Strong organisational skills•Numerate•JOB REQUIREMENTS•A matric certificate and relevant management experience are essential for this position.•Hospitality diploma or degree an advantage.•Minimum 2 years previous experience in a FOH Supervisor Role.•Proven customer service experience as a manager.•Extensive food and beverage (F&B) knowledge,•Strong leadership and people management skillsADDITIONAL CRITERIA•Able and flexible to work different shifts - flexi shift roster which may be changed to suit the needs of the operation.•Weekends, evenings and Public Holiday workdays and times is mandatory.•6 Day a week worker.Email now your cv: ericmaqwele@woolworths.co.zaPlease note only SA Citizen are allowed to apply please
11d
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