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1
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Our Client, a well-established QSR (Quick Service Restaurant) company is recruiting for an experienced Area Manager to to join their team and oversee a cluster of their restaurants.
Job Purpose:
The Area Manager will be responsible for 3 to 6 stores within a region and will be required to maintain and improve the performance of each store as well as manage all store team members and improve on productivity.
Responsibilities:
• Prepare food-cost reports by gathering required information for each store and analysing information
• Implement food-cost action plans
• Monitor expenditure of all stores under your control ensuring all budgets adhered too
• Ensure all stores are adequately staffed to deliver 100% customer service
• Ensure monthly audits of all stores in assigned areas
• Respond to and follow-up on all customer complaints in assigned areas
• Visit stores in assigned areas according to an organized work schedule
• Train and correct store staff in assigned areas, in implementing correct procedures
• Liaise with the Training and Development Manager to ensure all training is correctly conducted and recorded for stores in assigned areas
• Ensure all stores practice correct food safety and sanitation procedures
• Ensure all stores in assigned areas achieve the requisite pass on all audits
• Follow ups to be duly conducted for failed audits in the applicable stores, within set timeframes
• Together with Store Management, draft action plans based on audit results and ensure effective execution
• Ensure repairs and maintenance is actioned and follow-ups done for stores in assigned areas (costs to be maintained within the stores budget)
• Directs the compliance of workers with established company policies, procedures, and standards (e.g., safekeeping of company funds and property, personnel and grievance practices, adherence to policies governing acceptance and processing of customer credit card charges etc.)
• Conduct disciplinary hearings and investigations with the assistance of HR
• Inspect premises of assigned area stores to ensure adequate security exists and that physical facilities comply with safety and environmental codes and ordinances
• Review operational records and reports of stores in assigned areas, to project sales and determine store profitability
• Co-ordinate sales and promotional activities of stores in assigned areas, to ensure sales budgets are achieved with the Marketing team
• Reports as required on sales, labor, food cost and PL performance
• Attend to customer complaints and assist as far as possible Experience:
• 3 to 5 years related experience in the fast-food/Restaurant/ QSR industry.
• Fast food restaurant industry
• Strong Operationally
• Financial acumen
• Experience in running multiple stores
• Strong personality Salary: Market related (negotiable based on level of experience)
Working hours: 8am to 8pm, Monday to Sunday with 1 x off day a week (Monday to Thursday), and 1 x week...Job Reference #: 202212
5mo
Ads in other locations
4
Independent Coffee shop Employee Required
We are hiring:
We are looking for a young independent and
motivated person to run our coffee shop at our Indoor Airgun Shooting range.
Must have an interest in hospitality,
excellent customer service skills and focus on excellence and high-quality
standards.
If you are not willing to work after hours and
at the weekend, please do not apply.
EXPERIENCE AND KNOWLEDGE:
Proven experience in a coffee shop environment will be
advantageous.Excellent customer service skills.Good interpersonal and communication skills.Proficiency in financial management, including budgeting, cost
control, and financial analysis.Flexible schedule with availability to work weekends (Saturday).Team player and positive attitude.Focus on excellence and high-quality standards.
RESPONSIBILITIES:
Run the day-to-day operations, including opening, and closing
procedures, inventory management, and ensuring cleanliness and
organization throughout the establishment.Monitor and maintain quality control standards for coffee
preparation, food service, and overall customer experience.Implement and enforce company policies and procedures to ensure
efficiency and consistency in operations.Monitor and manage café expenses, including labor costs, inventory,
and overhead expenses, to ensure profitability and budget compliance.Analyze sales data and trends to identify opportunities for revenue
growth and cost savings.
SKILLS AND ATTRIBUTES:
Strong memory and anticipation.Personal Hygiene.Eager to learn and grow. Well groomed.
Please send your CV to leana@patriot-outdoors.com. Should you not receive a response within 2
weeks of applying, please consider your application unsuccessful.
4d
SavedSave
Position Summary:
At Ben’s Bubble Tea Kenilworth Centre, the kiosk Manager is responsible for overseeing the day-to-day operations of Ben’s Bubble Tea Kenilworth Centre, ensuring exceptional customer service, and driving profitability. This role involves managing staff, inventory, and overall performance while maintaining a positive and efficient working environment.
Key Responsibilities:
Team Leadership:
Recruit, train, and supervise staff.
Schedule and manage staff shifts, ensuring
adequate coverage.Foster a positive and collaborative team
environment.
Conduct regular performance reviews and provide
constructive feedback.
Implement training programs to enhance staff
skills and knowledge.
Customer Service:
Ensure high levels of customer satisfaction
through attentive service.
Handle customer inquiries, concerns, and
complaints promptly and professionally.
Monitor and maintain a welcoming and comfortable
atmosphere.
Train staff to uphold customer service
standards.
Operations Management:
Oversee all aspects of operations, including
opening and closing procedures.
Manage inventory levels and order supplies to
meet demand.
Monitor and control costs, including waste and
breakage.
Implement and enforce health and safety
standards.
Adhoc duties as requested by Management.
Financial Management:
Responsible for daily cash ups.
Track and analyse sales performance for product
trends.
Implement strategies to increase profitability.
Control and monitor cash handling procedures.
Qualifications:
Proven experience as a manager in the food and beverage
industry or similar role.
Strong leadership and interpersonal skills.
Excellent organizational and multitasking abilities.
Familiarity with point-of-sale systems and inventory
management software.
Understanding of food, health and safety regulations.
Ability to work flexible hours, including evenings and
weekends.
Education:
Matric / Tertiary Education
Industry certification
Salary: Market related
Email CVs to: bbt.kenilworth@gmail.com
Subject: Store front (Kiosk) Manager Vacancy
3mo
VERIFIED
SavedSave
We are a busy, upmarket restaurant looking for a Senior Restaurant Manager. The ideal candidate would have at least 5 years experience in a similar role. Evening and weekend shifts required, must have own transport. You will be responsible for the day to day bookings, managing a team of waiters & bar staff as well as ordering and receiving stock related to front of house. Excellent communication skills a must. Gaap point of sale experience an advantage. Salary negotiable based on experience. Contactable references required. Send a brief CV to noordhoek@jakes.co.za
7d
2
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My name is Rodney Gelant from Oudtshoorn. I am looking for Front of House open Position from Waiter or Front of House Manager in Cape Town, or Sea Point or Waterfront or Campsbay Area. I use to live in Cape Town, Sea Point in 2013-2016 before relocating back to Oudtshoorn. Started my Own Catering Business as well as Restaurant in Oudtshoorn 2016-2017. Currently Im only doing Catering in and around Oudtshoorn for more than 10years but my time has come to relocate back to Cape Town in search of a Permanent Income at Fine Dine Restaurant or Hotel. Ive been on 2x Cooking National Competitions called KOOKPUNT and Kokkedoor Vuur en Vlam as part of finalist. Im Motivated, Focused, fast Learner, work ell under pressure and handle all conflict situations. My goal is to become permanent and also further my studies to add to my 15years experience in the Hospitality Industry and grow within your Company.I am goal driven to succeed in any Restaurant business to help it grow to the extend of huge profits sales through excellent friendly upselling service to clients. Relocating immediately from Oudtshoorn is my first priority at this stage as i do have residence in Cape Town where I can reside.Hope someone will acknowledge this add.RegardsRodney GelantEmail: rodneygelant@gmail.com
1mo
VERIFIED
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