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Ocean Freight Import/Export Controller X 2 Vacancies

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We are looking for 2 X Ocean Freight Import/Export Controller1 X Junior - 3 years' experience1 X Senior - 5 years' experienceRequirements: At least 3 years relevant experience in our specific industry (Seafreight Imports / Exports dealing with containerised and breakbulk cargo, local and cross border road transportation) Good time management skills Accuracy and efficiency Ability to work independently and within a team Sound knowledge of Microsoft Excel Salesforce Systems Knowledge (would be beneficial) Matric (industry relevant qualification would be beneficial) Job description: 1. Manage Client Relationships  Update clients daily on the status of their shipments and ensure timeous response to emails and queries.  Liaise with clients at every level, i.e. transport allocations, vessel bookings, warehouse updates, vessel updates, rate requests and any other issues or requirements pertaining to shipments.  Maintain client relationships through regular and professional communication. 2. Administration  Ensure all files and jobs are created timeously with all relevant information captured on the system.  Ensure all instructions are completed with all the necessary requirements received and sent out timeously to all relevant parties.  Arrange accurate and complete documentation at every required stage.  Ensure cargo allocations are checked, and correct corresponding customs documentation is received or issued.  Ensure all reports are checked for accuracy and any inconsistent information is queried and investigated.  Ensure client invoices are checked and invoiced timeously, and the correct rates have been charged.  Ensure supplier invoices are checked and costed timeously, and the correct rates have been charged. 3. Logistics Management  Plan and coordinate transport and bookings with nominated transporters. Ensure all tracking of trucks / containers / vessels is checked and monitored daily. Any delays must be queried or addressed.  Liaise with border clearing agents and ensure all documentation and instructions have been provided to avoid delays.  Ensure warehouses and delivery points are updated on expected cargo arrivals and dispatched within a reasonable timeframe.  Monitor and communicate with transporters and warehouses regularly to ensure any delays or potential issues are dealt with timeously.  Process Import and export clearances for all assigned shipments. 4. Processes and Procedures  Ensure all company and department specific policies and procedures are deployed throughout your area of responsibility.  Ensure all instructions from line manager are followed & all salesforce requirements are met.Closing Date:Submissions for this vacancy will close on Friday, 17 April 2026.Kindly submit your CV as a PDF to:masooda.abubakir@reloadlogistics.com

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