Ocean Freight Import/Export Controller X 2 Vacancies

We are looking for 2 X Ocean Freight Import/Export Controller

1 X Junior - 3 years' experience

1 X Senior - 5 years' experience

Requirements:

At least 3 years relevant experience in our specific industry (Seafreight Imports / Exports dealing with containerised and breakbulk cargo, local and cross border road transportation)

Good time management skills

Accuracy and efficiency

Ability to work independently and within a team

Sound knowledge of Microsoft Excel

Salesforce Systems Knowledge (would be beneficial)

Matric (industry relevant qualification would be beneficial)

Job description:

1. Manage Client Relationships

 Update clients daily on the status of their shipments and ensure timeous response to emails and queries.

 Liaise with clients at every level, i.e. transport allocations, vessel bookings, warehouse updates, vessel updates, rate requests and any other issues or requirements pertaining to shipments.

 Maintain client relationships through regular and professional communication.

2. Administration

 Ensure all files and jobs are created timeously with all relevant information captured on the system.

 Ensure all instructions are completed with all the necessary requirements received and sent out timeously to all relevant parties.

 Arrange accurate and complete documentation at every required stage.

 Ensure cargo allocations are checked, and correct corresponding customs documentation is received or issued.

 Ensure all reports are checked for accuracy and any inconsistent information is queried and investigated.

 Ensure client invoices are checked and invoiced timeously, and the correct rates have been charged.

 Ensure supplier invoices are checked and costed timeously, and the correct rates have been charged.

3. Logistics Management

 Plan and coordinate transport and bookings with nominated transporters.

 Ensure all tracking of trucks / containers / vessels is checked and monitored daily. Any delays must be queried or addressed.

 Liaise with border clearing agents and ensure all documentation and instructions have been provided to avoid delays.

 Ensure warehouses and delivery points are updated on expected cargo arrivals and dispatched within a reasonable timeframe.

 Monitor and communicate with transporters and warehouses regularly to ensure any delays or potential issues are dealt with timeously.

 Process Import and export clearances for all assigned shipments.

4. Processes and Procedures

 Ensure all company and department specific policies and procedures are deployed throughout your area of responsibility.

 Ensure all instructions from line manager are followed & all salesforce requirements are met.

Closing Date:

Submissions for this vacancy will close on Friday, 17 April 2026.

Kindly submit your CV as a PDF to:

masooda.abubakir@reloadlogistics.com