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Sorbet Waterstone is looking for a professional Front Desk Coordinator to join the team. The Front Desk Coordinator is responsible for meeting & welcoming guests, providing exceptional customer service and will be assisting with the daily administrative duties of the Front Desk.ESSENTIAL DUTIES AND RESPONSIBILITIES:- Greet guests as they arrive and direct them to the appropriate areas in salon.- Answer incoming calls, emails, WhatsApp messages and make bookings accordingly.- Weekly Stock take and Hygiene Checks- Cash Handling Skills.- Resolve guests' complaints and elevate to management promptly and effectively.- General Admin Duties- Manage guests' bookings on system.- Collaborate with Nail Technicians and Therapists to ensure a smooth visit at the salon for the customer.- Maintain a clean, organized and professional work environment.- Provide excellent customer care and service at all times.KEY COMPETENCIES:- Grade 12 Diploma or equivalent required.- At least 1 - 2 years of prior salon and customer service experience- Proficient in Microsoft Office (Word, Excel, Outlook)- Excellent communication and interpersonal skills.- Able to work weekends and public holidays.- Strong attention to detail and ability to multitask.- Positive attitude and strong work ethic.- Basis Mathematical skills.Send CV and contactable references to:burnese@sorbet.co.za
2mo
Somerset West2
Join the dynamic team at 2nd Hand Warehouse!We're currently seeking a shopkeeper who is outgoing, proactive, and passionate about customer service to join our Montague Gardens and Milnerton branches.Duties and Responsibilities:Manage sales, stock taking, shop layout, and instructing shop assistants.Maintain excellent customer relations instore and online, Assist with online advertising.Keep the shop stock organized and tidy Communicate effectively with the team.Requirements:Friendly and professional demeanor with both customers and staffAttention to detail and excellent organizational skillsAbility to work independently and as part of a teamLiving close to Milnerton / Montague Gardens areaStrong communication skills, Good computer skillsWorking Hours:Monday to Saturday, 8am-5:30pmStarting Salary :R7500 basic (Monday to Saturday)Public holidays (Paid as overtime)Overtime required as needed.To apply for this role, please fill out our application form via the link on our website:https://2ndhandwarehouse.com/pages/were-hiringPlease note that we will not consider any applications sent via email.We look forward to welcoming a new member to our team!
6mo
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