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1
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We have a vacancy for a Pre-owned Sales executive with a large, fast-selling branded dealership in Paarl
Duties and responsibilities:
Cold calling and finding new business.Follow up on new and existing clients.Structuring finance optionsPresenting vehicle optionsArranging test drivesAdministrative tasksDelivery of the new vehicle
Requirements:
Minimum of 3 years sales experience with Vehicle SalesExperience in sales within fast selling brands or premium brandsProven sales track record with ability to reach sales targets monthlyGood communication skills, good negotiation skills, and drive to succeedValid SA Driver’s license and Clear criminal recordGrade 12 or equivalent
Basic salary plus commission and company benefits
Send cv to charmaine@firstdegreerecruitment.co.za
https://www.ditto.jobs/job/gumtree/1827167383?source=gumtree
1h
1
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The incumbent will be responsible for the planning, execution, co-ordination, and supervision of efficient shift related operations with client service, resource optimisation, and fruit quality in mind. This all happens against the background of company and industry related standards and regulations.
The successful candidate will report to the Cold Store Manager and will be responsible for the following:
Co-ordination of own shift and supervision, pro-active prioritisation and identification of possible problem areas and development of risk-mitigating plans to ensure problems do not ariseOversight of shift related cold store activities by means of a hands-on approach, resource optimisation, procedural compliance, and technical know-how to ensure efficient and effective cold store operationsEnsure smooth shift hand-overs to the next shift by demonstrating good communication skills on all levelsEnsure that company, cold store and industry related standards, targets and regulations are maintained by demonstrating good management skillsTrouble shooting and solution finding to ensure operational outputs are met with the emphasis on detail, accuracy and responsible management principles and practicesPro-active situation analysis and decision making in accordance with the Cold Store Manager
Requirements:
Relevant tertiary qualificationProven cold store experience (preferably in the fruit industry)Experience in managing employeesComputer skillsLeadership skillsExcellent communication skillsDetail orientatedResults drivenHigh level of emotional intelligenceWell-developed management skillsTechnical mindedOwn transport
https://www.ditto.jobs/job/gumtree/3625313846?source=gumtree
2h
1
Exciting Opportunity for a Senior Restaurant Manager to Join our Dynamic Company and work within SA’s No. 1 Fast Food brand!
Key Responsibilities:
Achieve High Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service.Manage shifts and costs controls in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency and profitability.Forecast and schedule labour by shift and create a deployment plan to control labour costs and still meet the needs of the business.Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds.Facilitate restaurant training programmes for all staff to company standard to enable them to maximise performance and realise their career potential.Initiate action where necessary to ensure that all employees meet the standards of performance requiredSupport and act as a role model to employees, providing leadership as necessary.Manage Local Store Marketing activities to grow sales.Achieve consistent results through team management and leadership
Requirements:
Grade 12Prior supervisory experienceEnglish ProficiencyNumeracy ProficiencyComputer LiterateFinancial AcumenAbility to work under pressure and enjoy working shifts
What we offer you:
World class management training Job security within a reputable brand with a stable and growing companyFantastic career opportunityFast paced, dynamic and rewarding working environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMDU3NjE1ODY0P3NvdXJjZT1ndW10cmVl&jid=1521121&xid=1057615864
2h
1
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My client in Wellington (Western Cape/Boland) are looking for Wireless Installer Assistants asap.
If you are interested in this industry and want to learn this is the position for you.
My client is prepared to train individuals so they can graduate as Installers.
The candidate will be responsible to assist Senior Wireless Installers in installing wifi equipment/dishes etc
Matrics are welcome
Must be willing to do physical work,must have a passion.
R6500 - R10 000 depending on experience
Matrics are welcome
Must be willing to do physical work,must have a passion.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzkzNTNfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1137629&xid=1555_9353
2y
1
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Our client, a company in the Agricultural sector, is looking for an experienced Smartsheet Solutions Consultant to assist customers with designing Smartsheet solutions to solve their goals.As a consultant, you will work with our client’s customers and partners on engagements to convert requirements into Smartsheet solutions.Within this role you will be considered the Expert on advanced Smartsheet functionalities to propose solutions.You are motivated by making an impact for our customers.Responsibilities: Lead consulting engagements with customers to understand their challenges and develop solutions using Smartsheet.Be the Smartsheet subject matter expert (SME) on Smartsheet product capabilities.Develop processes and best practices to ensure customers are realizing the greatest possible value from Smartsheet.Expand upon the Smartsheet solution portfolio, demonstrating best practices in design for use cases across variety of industries and departments.Determine solution feasibility and costing to support our sales team for new engagements.Review and validate solution designs produced by other services team members.Provide feedback to our product and platform engineering teams that inform additional product and service sales opportunities.Other duties as assigned.Requirements: 2+ years of experience in Business Management Consulting or a related field.Desire to work in a collaborative environment to promote and improve team performance.Passion for working with leading edge, web-based technologies, and a desire to understand Smartsheet’s benefits, use cases, and business and technical elements.Hands-on working experience in the configuration, customization, and implementation of SaaS applications.Motivated, excellent at follow-up, and a team-player who can produce within defined timelines.Experience driving projects from concept through completion.Lean or Six Sigma certification desirable.Bachelor’s degree in MIS, CIS, CS or equivalent combination of relevant work experience and education.Willing to travel periodically based on customer and business need.Area: Wellington area.Market related salary offered.Starting date: As soon as possible.Please apply online if you meet the above-mentioned requirements.Should you not hear from us within 4 weeks time, please consider your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU4MzU2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1130945&xid=1109_58356
2y
1
Lowbed drywer gesoek vir konstruksie maatskappy in Wellington
22d
Ads in other locations
1
We are in need of general workers in Paarl and surrounding areas Cape Town. To be successful in your application you will need to have the following.
Must attached CV when you apply.
1) Green Barcoded ID or the new ID card
2) No criminal record as this will be checked
3) Three (3) Contactable references
4) Updated CV
5) SARS Registered
6) Proof of Bank Account
7) Grade 11 and above (Must produce school certificate)
Send you CVs to daniel@triodatacape.co.za
Responsibility:General dutiesConsultant Name: Daniel Allen
1h
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Assist the Head Chef in maintaining standard and an efficient operation, controlling and guiding the staff of all kitchens, you are the second in charge of all kitchens. Satisfying guest’s needs and exceeding guest’s expectations are your number one priority. MAIN RESPONSIBILITIES Specific Duties Checking the staff timing, grooming, and personnel cleanliness.Control all the mise-en-place, preparation, cutting of meat, fish when the need arise, cooking and arranging of food as instructed.Co-ordinate activities of all chefs and apprentice to ensure an efficient and smooth food service.Controls cost by minimising spoilage, waste and exercising portion control.Handles machines, equipment and utensil the proper way and teach all of teaminform the morning shift or afternoon chef de partie about mise-en-place, work completed or happenings.Control the food quality and presentation based on the executive chef and chef standards and correct eventual mistakes.Assist the chef in preparing food requisitions, inter kitchen transfer.Ensure right rotation of product in the refrigeratorEnsure that after every service the food surplus are cleared and stored properly.ensure that all employees have a complete understanding and adhere to resort’s standard bookAs a leader of the kitchen must have at all time the best behaviour in order to give the best example to his staff.Maintain and control all schedulesreports to the chef every little equipment that doesn’t work and coordinate the repair correctlyControl the monthly inventory, following the correct proceduresSpend as much time as possible cooking himself together with all the chefsControl the kitchens to the best of his ability and take charge when the chef is not on duty.Ensure your food cost is on par with the budget.Ensure all Kitchens areas and all its contents are maintained in a clean state and in good repair at all times-any defaults should be reported directly to the appropriate department.Check and control all store requisitions and minimise cost throughout the department.REQUIREMENTSDiploma in Professional Cookery5-star restaurant experience of at least 2 years in a similar positionAble to demonstrate good written and verbal communication in EnglishProficiency with computers and computer programs, including Microsoft Word, Excel, and Outlook
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NTI5Ml9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1784079&xid=1109_185292
1h
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Our company is a leading EPC and O&M provider with an extensive solar PV project track record throughoutSouthern & East Africa. Our dedicated team of solar experts is quickly growing, and we are looking for a selfmotivated, highly organized Senior O&M Engineer/Technician to assist our O&M department effectively operate our power plants The ideal candidate for this role will have 2 – 3 years’ experience within the solar PV industry and will come highlyrecommended for their ability to work independently, analyze, and interpret solar PV data. Not only will youroperations and maintenance skills be off the charts.If you are the perfect candidate for this role, you will find yourself focusing most of your activities on the operationsand maintenance of our solar PV plants across South Africa, Namibia, and Sub-Saharan Africa. Roles and Responsibilities:- Support Head of O&M with managing O&M field technicians - Provide technical support and oversight to O&M field technicians - Oversee and ensure technical compliance of the respective field technicians - Ensure timeous and compliant incident and maintenance reporting - Analyze plant performance data and make sure that plants are performing according to the SLA.- Assist with performing all contractual O&M tasks tailored to each site, whether planned or unplanned. Requirements:- Wiremans/BTech Degree, Preferably Electrical - Minimum 2-3 years’ experience in the industry (O&M Experience would be an advantage)- Experience with monitoring solar projects on various platforms, including but not limited to Huawei, SMA, Solar Edge, Tesla Powerhub, Meteocontrol.- Extensive experience with onsite trouble shooting and technical report writing- Detailed orientated, with a drive to establish and follow processes.- Understanding of PV system design, operation - MS Office applications - Willingness to travel- Driver licence- Valid Passport
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84NzM4MjI2NzM/c291cmNlPWd1bXRyZWU=&jid=1328252&xid=873822673
1h
1
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Company based in Brandwacht Office Park in Stellenbosch.
Please forward your CV to - kindo.m@abcworldwide.com
Position – Stay Specialist/Travel Consultant
Salary - R20 000 rand + bonus system
Working hours - 08:00am to 17:00pm (Mondays to Fridays)
Duties:
You will sell wholesale to the travel industry (travel agents and tour operators), not to private people or corporations.
We book only accommodation and land arrangements (no flight and travel insurance)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NDMyMTU4ODg/c291cmNlPWd1bXRyZWU=&jid=1538840&xid=943215888
1h
1
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Key areas of responsibilities
Support Trade Execution Co-ordinators (client services expeditors).Loading agent payments on payment system (Payment Gateway).Checking, capturing and processing invoices on in-house ERP system, TradeOne.Checking, capturing and processing contracts and counterparty details.General administration and any administrative functions required in the Execution department.Ad hoc support as required.
Minimum professional qualifications and experience
National Senior Certificate (Grade 12).Minimum five years’ working experience in a similar position.
Essential skills
Computer Literacy (MS Excel, Word, Outlook).Demonstrated experience in a similar role.Experience of working in a fast-paced environment.Planning, organising and excellent time management skills.Critical thinker with emotional resilience to overcome obstacles.Ability to work well within a team environment.Ability to work in an admin intensive and detail orientated role.Ability to work under pressure whilst maintaining a high degree of accuracy.Excellent numerical reasoning and problem-solving skills.
Desirable skills
National Senior Certificate (Grade 12) with Pure / Mathematics Literacy and Accountancy as subjects.Tertiary qualification in Financial or Accountancy.Intermediate Excel proficiency.Experience using an ERP system.Exposure to the Grains Industry and/or FMCG.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDI5NTYzMzc2P3NvdXJjZT1ndW10cmVl&jid=1370174&xid=3029563376
1h
1
This team focusses on the customer relationship and is the primary contact for the customer & internal parties.Collaborate with the internal teams to ensure coordinated tasks are completed efficiently to support business objectives andcustomers. The primary focus of this role is on activities related to contract execution, planning and customer service.
Excellence in Execution: Customer facing
Enter and complete all entries of commodity movements data in the systemReconcile all contracts and investigate and resolve stock differences in collaboration with the inventory coordinatorMeasure margins on physical deliveryEnsure settlement of all contracts once completed and in accordance with contract payment termsInform customers about order status, invoices, contract balances and other information needed to complete the salePlanning for customer contract delivery in collaboration with the logistics teamIdentify efficiency & cost saving opportunities in the supply chainResolve all customer queries as quickly and efficiently as possibleCollaborate with all internal teams to ensure coordinated tasks are completed efficiently to support business objectives and customersOther duties as assignedHandle basic issues and problems, while escalating more complex issues to appropriate staffMaintain a good relationship with customersMaintain good relationships and open communications with all related internal parties
Requirements
Bachelor’s degree in a related field or5 years’ experience in a similar roleExposure to the Food/Feed/Agri commodity sector will be an advantageGood knowledge of Microsoft Office toolsExcellent Microsoft Excel proficiencyExcellent communication and negotiation skillsFluent in English and in Afrikaans languagesSolution oriented and pro-active problem solvingDedicated and diligentAbility to work as part of a team but also reach individual goalsAdaptable to change & the ability to work under pressureComfortable working after hours
Role and responsibilities
This role requires a high level of administration. Majority of the admin work is compiled on Microsoft Excel and exported to a complex integrated ERP system.Daily and consistent liaisons with customers regarding requirements, planning, offload points, stock levels, delays at offloading point etc.Daily and consistent liaisons with logistics.Collaboration with various departments, specifically traders re customer requirements; Invoicing and Contract & Inventory desk.Consistent communication with the customer, occurs after hours, on weekends – with transporters and shippi...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTA0NzI1MzM1P3NvdXJjZT1ndW10cmVl&jid=1350612&xid=3104725335
1h
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An established wine farm seeks a Senior Accountant to join their team based in Stellenbosch, where exceptional culinary experiences meet exquisite wines in a picturesque vineyard setting. You will be a hands-on go-getter, with strong communication, organizational skills, and proficiency in stock control. Your experience in the restaurant and hospitality industry is required for this role. Apply now for this exciting opportunity!Responsibilities:Process cash books, supplier invoices, point of sales, journal entries, expense entries, intercompany loan entries, and fixed asset transactionsReconcile fixed assets, bank accounts, petty cash, supplier payments, and VATCalculate and prepare journal entries for intercompany transactionsAssist in reconciling intercompany loan accountsSupport auditors by preparing review schedules and providing necessary assistanceReview and/or compile payment requests, prepare payment requisitions, and ensure timely supplier paymentsCompile weekly cash flow reports, actual vs budget variance analysis, and other reports as required by managementUpdate insurance records for company assets such as vehicles, computer hardware, and security equipmentPrepare VAT reconciliations, VAT201 returns, submissions, and payments, and ensure compliance with SARS requirementsConduct weekly stock takes, reconcile stock, and manage stock recipes and costingProcess point of sale transactions and reconcile cash/card paymentsPrepare monthly tips, wage and salary reports, and payslipsRequirements:Immediately availableBcom Degree or relevant finance qualificationMinimum 3-5 years experience in the restaurant industryStrong MS Office and MS Excel skillsExperienced in stock controlProficient in accounting systems and software (Xero advantageous)Please note if you have not heard from us in 2 weeks from application, please consider yourself unsuccessful - please do continue to follow us online and apply for suitable roles
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NDYwNV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1781029&xid=1109_184605
1h
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Location – Johannesburg or Stellenbosch (Hybrid/Remote)
Job Description
Our client is seeking to employ a Cloud Support Engineer to join their team.
The primary purpose of a Cloud Support Engineer is to deliver exceptional customer support by addressing and resolving technical issues primarily related to Microsoft Cloud Platforms, ranging from Microsoft SaaS applications such as Office 365, and Microsoft 365, Microsoft PaaS offerings, like Azure App Services, Azure Functions, and Azure SQL Databases, as well as managing infrastructure components within Azure IaaS, such as virtual machines, virtual networks, and storage.
By leveraging deep knowledge of these cloud platforms, the Cloud Support Engineer guides customers in troubleshooting problems, offering tailored solutions, and ensuring a seamless experience. This involves proactive monitoring, diagnosing issues, and implementing effective resolutions while adhering to best practices and security standards.
Furthermore, the role emphasizes collaboration with internal teams, including pre-sales and professional services, to escalate and resolve complex issues, driving continuous improvement in service quality and customer satisfaction. The Cloud Support Engineer also contributes to documentation efforts, sharing insights and best practices to enhance knowledge sharing within the team and with customers.
Responsibilities
Offer prompt and effective technical assistance to customers utilizing Microsoft SaaS, PaaS, and IaaS platforms, addressing their inquiries and troubleshooting issues.Diagnose and resolve technical problems related to Microsoft cloud services, including SaaS applications, platform services, and infrastructure components.Communicate with customers in a clear and concise manner, guiding them through technical solutions, best practices, and recommendations.Manage and resolve incidents by adhering to established incident management processes, ensuring timely resolution and minimizing the impact on customer operations.Collaborate with internal teams, such as core services and infrastructure, to escalate and resolve complex technical issues, ensuring proper communication and coordination.Actioning Requests for Change (RFCs) related to Microsoft cloud platforms, by reviewing proposed changes, assessing potential impacts, providing technical guidance, and ensuring that changes are implemented smoothly and in compliance with established procedures and policies. Coordinating with stakeholders to minimize disruptions and maintain service continuity throughout the change process.Setting and defining Microsoft Cloud platforms performance and health metrics, leveraging relevant monitoring tools to identify and address potential issues before they impact customers.Contribute to the teams knowledge base by documenting solutions, crea...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjI2MTUxMTAzP3NvdXJjZT1ndW10cmVl&jid=1700159&xid=1226151103
1h
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The EUS Technician is responsible for the speedy resolution of Incidents and Service Requests with minimum come back, while providing an excellent customer experience. The EUS Technician will be responsible for performing onsite hardware, software and peripheral updates and repairs as part of agreement with their clients. The EUS Technician will be responsible for troubleshooting and repairs of computer systems and peripheral equipment located within their client environments. May include LAN installations, upgrades, and repairs. May maintain an adequate spare parts inventory of systems, subsystems and component parts used in repair work. Ensures that all work performed is adequately captured and updated on Autotask.
Responsibilities
Service Delivery:
Delivers quality work with few comebacks, good ticket admin and adherence to process. Closes tickets with enough focus on solution and root cause.Client centricity: Meets ticket survey ratio levels. Target: 5% of tickets closed receive survey responses where the average survey rating is greater than 90%.Consistently meet MTTR targets - Less than 3 hours to respond.Time logged: meets productivity expectations consistently of 6.5 hours logged per workday.Address user tickets regarding hardware, software, and networking.Walk customers through installing applications and computer peripherals.Ask targeted questions to diagnose problems.Guide users with simple, step-by-step instructionsConduct remote troubleshooting.Test alternative pathways until you resolve an issue.Customize desktop applications to meet user needs.Record technical issues and solutions in logs.Direct unresolved issues to the next level of support personnel.Follow up with clients to ensure their systems are functional.Report customer feedback and potential product requests.Help create technical documentation and manuals.
Teamwork:
Proactively shares knowledge within the team.Provides technical support and mentorship to the First Responder Team.Supports fellow team members to ensure the team succeeds collectively.
Personal:
Drives own personal, technical and career development.Conducts themselves professionally always.
Requirements
Matric qualificationMCSE/MCSA or equivalentMinimum 3 years’ experience in IT Customer Service environmentMinimum 3 years’ Infrastructure experience in an IT services companyIntermediate DC facilities.Intermediate Networking experience.Intermediate Microsoft Server infrastructure experience.Intermediate Exchange and Office 365 experience.Intermediate experience with Server Backup technologies.Intermedi...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTA2MTE2NjMwP3NvdXJjZT1ndW10cmVl&jid=1700157&xid=2906116630
1h
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Platform Support Engineer
Location – Stellenbosch or Johannesburg (Remote/Hybrid)
Job Description
Our client is seeking to employ a Platform Support Engineer to join their team.
A specialist in Cloud Security and Optimization focused on providing proactive guidance and expertise in architecting, managing, securing, and optimizing cloud environments, with a primary concentration on Microsoft 365 and Azure. The multifaceted role encompasses a comprehensive spectrum of responsibilities, with a strong emphasis on establishing and enforcing standards. Its core mission is to instill proactive measures that enhance security, boost operational efficiency, ensure compliance, and align configurations with the specific needs of the business and its clients.
Responsibilities
Analyzing, designing, and setting standards for their own suite of operational services to meet business and client needs. This involves staying up to date with the latest trends in technology and continuously looking for ways to improve existing implementations.Resolving complex problems that require a high level of expertise and experience. This includes troubleshooting issues with core services and systems and finding solutions that minimize downtime and ensure that services remain available to users.Implementing and monitoring system changes to ensure that they are successful and do not cause any adverse effects on the system. This involves working closely with other members of the IT team to coordinate changes and minimize disruption to end-users.Driving improved delivery of core services by keeping up to date with trends and continuously looking for ways to improve existing implementations. This includes working with other members of the team to identify areas for improvement and develop plans for implementing new solutions.Acting as an escalation point for less experienced technicians. This involves providing guidance and support to junior support team members, helping them to develop their skills and knowledge.
Requirements
Microsoft Certified: Azure Administrator AssociateMicrosoft 365 Certified: Modern Desktop Administrator AssociateMicrosoft Certified: Security Operations Analyst AssociateMicrosoft Certified: Security, Compliance, and Identity Fundamentals
Core Competencies
Applying Expertise and Technology.Learning and researching.Formulating Strategies and Concepts.Planning and organising.
Desired Technical Competencies
Technical knowledge.Problem Solving (Troubleshooting).Design and Implementation.Product Expertise.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81NzQwMzMzNzY/c291cmNlPWd1bXRyZWU=&jid=1700161&xid=574033376
1h
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Location - Stellenbosch or Johannesburg (Hybrid/Remote)
Job Description
Our client is seeking to employ a Public Cloud Team Leader to join their team.
The Public Cloud Team Leader will be responsible for leading, managing and growing a team of cloud professionals. This includes providing guidance, mentorship, and support to team members, fostering a collaborative and high-performing environment, and facilitating professional development opportunities.
The Public Cloud Team Leader will play a key role in developing and executing the strategic roadmap for the Public Cloud team. This involves identifying and prioritizing cloud initiatives, aligning them with organizational goals, and ensuring the teams efforts contribute to the overall success of the company.
As technology evolves, it is important to continuously improve processes, standards, and best practices within the Public Cloud team. The Public Cloud Team Leader will be expected to stay up to date with industry trends, evaluate new tools and technologies, and drive innovation and efficiency within the teams operations.
Public Cloud environments require robust security measures. The Public Cloud Team Leader will be responsible for ensuring that appropriate security controls, compliance standards, and risk mitigation strategies are in place for the company client tenants.
Responsibilities
Lead, inspire, and motivate the Public Cloud Support team, fostering a positive work environment that encourages teamwork, collaboration, and professional growth.Set clear team objectives, define contribution metrics, and establish growth plans for team members, while ensuring alignment with company goals and client requirements.Conduct regular contribution evaluations, provide constructive feedback, and identify opportunities for skills enhancement and career advancement within the team.Oversee the day-to-day operations of the Public Cloud Support team, ensuring efficient handling of client requests, incidents, and escalations in line with defined service level agreements (SLAs) and industry best practices.Monitor team contribution metrics, including response times, resolution rates, and customer satisfaction scores, and take proactive measures to improve service delivery and operational efficiency.Collaborate with other teams, such as infrastructure, and core services, to ensure seamless coordination and timely resolution of complex technical issues and customer concerns.Partnering with the pre-sales and professional services teams to align on the current and possible future supported and non-supported architectures and/or deployment components.Act as a primary point of contact for key clients, understanding their unique business requirements and aligning the company’s cloud support services accordingly.Attend ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjI5NzI4MjIyP3NvdXJjZT1ndW10cmVl&jid=1705719&xid=1229728222
1h
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Location – Johannesburg or Stellenbosch (Hybrid/Remote)
Job Description
Our client is seeking to employ an Infrastructure Architect to join their team.
As a Senior Infrastructure Architect, you will play a critical role in designing and implementing robust IT infrastructure solutions for their clients. Your expertise will be instrumental in defining the technology roadmap, ensuring scalability, availability, and security of their clients infrastructure. You will collaborate with cross-functional teams, including client stakeholders, project managers, engineers, and operations personnel, to deliver high-quality solutions that align with business objectives.
Reports to: PMO Leader, who leads their PMO and Infrastructure Projects teams.
Responsibilities
Infrastructure Design: Develop and design infrastructure solutions that align with their clients’ strategic goals and objectives. This includes data centre, cloud, security, hardware, software, network, and storage components.System Architecture: Define the overall system architecture for complex infrastructure projects, considering factors such as performance, availability, security, scalability, and cost-effectiveness.Technology Evaluation: Evaluate emerging technologies, products, and services to identify opportunities for enhancing their clients’ infrastructure and reducing risk. Conduct feasibility evaluations and make recommendations for implementation.Infrastructure Planning: Collaborate with stakeholders to identify infrastructure requirements, capacity planning, and resource allocation. Create roadmaps and provide guidance on infrastructure upgrades, enhancements, and migrations.Infrastructure Implementation: Perform technical lead during projects to implement data centre architecture, virtualization, storage, network, security, and cloud solutions to meet their clients’ needs.Security and Compliance: Ensure that infrastructure solutions meet security and compliance requirements, including data protection, access controls, high-availability, disaster recovery, and business continuity. Implement industry best practices and stay updated with evolving security threats and technologies.Technical Documentation: Create and maintain detailed documentation of infrastructure designs, configurations, standards, and procedures. Develop architectural diagrams, technical specifications, and other relevant documentation.Collaboration and Leadership: Work closely with cross-functional teams, including Demand, IT operations, project management, infrastructure engineering, and security teams, to provide design, guidance, implementation, and support for infrastructure-related initiativ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODkwNjMxOTA/c291cmNlPWd1bXRyZWU=&jid=1700165&xid=189063190
1h
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Location - Remote First with occasional in-person engagements in Cape Town or Johannesburg
Job Description
One of our clients is seeking to employ a Modern Workplace Engineer to join their dynamic team.
The primary purpose of a Modern Workplace Engineer is to deliver exceptional customer support by addressing and resolving technical issues primarily related to Microsoft SaaS applications such as Office 365, Microsoft 365, Teams, and Exchange Online.
By leveraging deep knowledge of these cloud platforms, the Modern Workplace Engineer guides customers in troubleshooting problems, offering tailored solutions, and ensuring a seamless experience. This involves proactive monitoring, diagnosing issues, and implementing effective resolutions while adhering to best practices and security standards.
Furthermore, the role emphasizes collaboration with internal teams, including pre-sales and professional services, to escalate and resolve complex issues, driving continuous improvement in service quality and customer satisfaction. The Modern Workplace Engineer also contributes to documentation efforts, sharing insights and best practices to enhance knowledge sharing within the team and with customers.
Responsibilities
Offer prompt and effective technical assistance to customers utilizing Microsoft M365 platforms, addressing their inquiries and troubleshooting issues.Manage and maintain devices using Microsoft Endpoint Manager (Intune), ensuring proper configuration, security policies, and compliance with The companys Gold Standards.Manage security features such as Windows Defender, BitLocker, and Conditional Access to ensure the protection of endpoints and data.Manage security best practices, including data protection, encryption, and multi-factor authentication, to safeguard devices and data.Manage collaboration tools such as Microsoft Teams, SharePoint, and OneDrive to enhance communication and productivity for end-users.Administer and manage Microsoft Exchange Online as part of the modern desktop environment. Configure and maintain Exchange Online settings, including user mailboxes, distribution groups, shared mailboxes, and security settings.Integrate and leverage Microsoft 365 Defender solutions to enhance threat detection, response, and overall security posture within the modern desktop environment.Collaborate with internal teams to configure and manage Defender components such as Microsoft Defender for Endpoint, Microsoft Defender for Identity, Microsoft Defender for Cloud Apps and Microsoft Defender for Office 365Utilize scripting languages and automation tools (e.g., PowerShell) to streamline processes, automate tasks, and enhance efficiency.Work with the internal teams to develop strategies for patching and updating devices, ensuring they are up-to-da...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODY1MjI0NzU3P3NvdXJjZT1ndW10cmVl&jid=1700167&xid=1865224757
1h
1
Location – Johannesburg/Cape Town (Hybrid)
Job Description
Our client is seeking to employ a Client Success Manager to join their team.
The Client Success Manager builds and nurtures business relationships with clients, focusing on delivering digital change/ adoption leveraging the company’s ecosystem. This ecosystem includes Managed Support Services, Procurement, Projects and Hosting services. A key outcome for the CSM is careful orchestration of a digital transformation journey based on an improvement plan relevant to each client’s specific need. This role is also accountable for maintaining and growing revenue in accounts by providing appropriate solutions to solve client business problems.
Responsibilities
Client Portfolio Management
Maintain and build relationships with key client stakeholders.Collate reporting to share at regular check-ins to align on value-driving metrics.Proactive client risk and issue managementBill of ICT assessmentsDevelop deep context of the client landscape and their operating model.Understand the impact of business trends and emerging technology on their clients and their customers and staff.Generate value by working with their clients to create innovative solutions to business problems.
Demand Management
Opportunity and pipeline development initiativesDrive both client demand and support the sales process.Develop account plan with the support of the greater Client Success and Delivery team.Lead client to successfully operate their IT landscape, from Adoption to Digital TransformationDevelop an improvement plan and execution roadmap to augment the client’s IT landscape.
Delivery Management
Project portfolio management across client accountsAppropriate allocation of teams in conjunction with the projects manager to deliver planned initiatives.Manage project quality, milestones, budget, risks and issues.Build partnerships with internal teams to support effective service delivery.Manage client expectations and retrospectives following delivery initiatives.Develop reusable intellectual property and collateral for knowledge sharing.
Commercial Management
Annual SLA renewal planning, negotiation and approvalManage commercial risk ensuring contracts are signed and in place timeously.Project proposal coordinationProject forecasting and billingProject Statement of Work supportCompliance management of the company’s termsManagement of profitability of projects and services
Coaching and Mentoring
Peer coaching and mentoring of te...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzE5NDk5ODQyP3NvdXJjZT1ndW10cmVl&jid=1700164&xid=2319499842
1h
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