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Job Purpose:To be a National Support function to the Wholesale and Retail FMCG merchant teams is stores to fulfil an experienced Buyer role within the procurement team and be responsible for sourcing, acquiring and negotiating competitive prices and products from suppliers on a National level.Duties & Responsibilities:Negotiating better prices and terms with current suppliers, key focus on increasing of rebates and range;Forecasting of stock;Reducing levels of aged stockIncreasing the supplier base poolNegotiating better prices and terms with current suppliersHandling new product development and trialsMS Office literate (including knowledge of an ERP system)The successful candidate must meet the following requirements: 3 - 5 years experience within a similar or same role / specialist role;2 - 4 experience is retail business and understanding of the sectoral determination act 9, applicable to the Wholesale and Retail sector; Have a strong employee relations focus, proven knowledge of South African labour legislation and, Degree in HR/ Labour Law or equivalent (NQF 8) will be advantageous; Have their own car that is reliable as well as possess a drivers license. Willing to be based in Vryburg at the Regional office and travel to stores allocated, including Kuruman.Willing to work retail trade hours aligned to the business needs, which includes Saturday work and some public holidays.Desired behavioural abilities:Demonstrated ability in working in a fast-paced environment and achieve above average results;Must possess excellent verbal and written communication skills and the ability to negotiate, persuade, sell, and resolve conflicts; Proven leadership abilities to support the operational team; Able to communicate with, engage and influence senior stakeholders Regional Management team; Show respect and consideration for colleagues; Ability to handle pressure and deliver results under pressurised circumstances;Overall Team Player to support the Operational Environments;Be attentive to the Environment, industry trends and have high levels of attention to detailExperience in our Industry (Wholesale and Retail) in a Client centric approach and skills with a sense of urgency; Be able to perform at an optimum level under pressure for extensive lengths of time and adapt Able to generate above average results within a demanding and pressurised environment; Planning and Organising skills; Coping with pressure and setback; Persuading and Influencing management with confidence and reference to the law; Entrepreneurial and Commercial thinking; Self-starter that can adapt quickly. Strong attention to detail especially in reports. Presenting and Communicating Information; Well-spoken in English and the following languages will be advantageous: Afrikaans / African Language from the area; Exceptional interpersonal skills; Excellent Communication skills.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE3OTU5OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1767744&xid=1109_179598
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*Reference: PE009588-Tabz-1*
As a Network Engineer youll have responsibility for setting up, developing, and maintaining the networks within the company.
*Experience and Qualifications:*
* Matric
* Relevant Diploma
* Cisco Certifications (CCNA, CCNP) required
* Strong understanding of network infrastructure and network hardware.
* Deep understanding of application transport and network infrastructure protocols (e.g IPSEC, HSRP, BGP, OSPF, 802.11,QoS)
* Deep understanding of and the ability to create accurate network diagrams and documentation for design and planning network communication systems.
* Provides specific detailed information for hardware and software selection.
* Network security experience.
* Hands-on experience with monitoring, network diagnostic and network analytics tools.
* Solid understanding of the OSI or TCP/IP model.
* LAN and WAN experience.
*Responsibilities* *Manage (Internal Process)*
* Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
* Performing disaster recovery operations and data backups when required.
* Perform network maintenance and systems upgrades including services packs, patches, hot fixes and security configurations.
* Monitor performance and ensure system availability and reliability.
* Provide Level 2/3 support, troubleshooting and diagnosis to resolve issues.
* Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
* Select and implement security tools, policies and procedures in conjunction with the company’s security team.
* Liaise with vendors and other IT personnel for problem resolution.
* *
*Engage with clientys in a client centric manner (Client Services)*
* Provide authoritative, expertise and advice to clients and stakeholders
* Build and maintain relationships with clients and internal and external stakeholders
* Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed
* Make recommendations to improve client service and fair treatment of clients within area of responsibility.
* Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
* *
*Self-management and teamwork (People)*
* Develop and maintain productive and collaborative working relationships with peers , clients and stakeholders
* Positively influence and participate in change initiatives
* Continuously develop own expertise in terms of professional, industry and legislation knowledge
* Contribute to continuous innovation through the development, sharing and implementation of new ideas
* Take ownership for driving career development
* Effectively manage time and ensure optimal productivity
* Ensure technical product and legislative knowledg
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1NTMyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243336&xid=1555_55532
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*Reference: PS009625-CH-1*
A well-known global chemical manufacturing company requires the above to manage and drive their key accounts identifying customer and brand requirements on a strategic business level.
*Minimum requirements for the role:*
* A tertiary qualification is preferred but not essential for the role.
* Previous experience having worked in an Internal or External Key Accounts role liaising and management customers is essential for the role.
* Previous experience having worked with in the polymer and or plastics or related industry is preferred for the role.
* Must have a proven demonstrable track record in successful sales and key account management.
* Should have experience working autonomously and working across a matrix organization.
*The successful candidate will be responsible for:*
* Managing and driving their key accounts identifying customer and brand requirements on a strategic business level.
* Communicating with existing customers and managing accounts to ensure customer satisfaction.
* Identifying new business opportunities and developing our market.
* Defining and implementing customer action plans for both existing accounts and with a view to developing opportunities with new customers.
* Coordinating and ensuring resolution of customer complaints in conjunction with the quality and operations personnel.
* Tracking performance by customer, key account, and product, reporting information accurately and timeously.
*Salary package, including benefits, is highly negotiable depending on experience gained.*
R
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU2MTU3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243756&xid=1555_56157
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To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
*Job Objectives:*
* To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
* To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
* To ensure the safe handling of cash at all times.
* To proactively promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
* To make customers aware of promotions in order to positively affect sales and to ensure customers feel good and pay less.
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
*Knowledge:*
* Basic maths calculations
* Retail/FMCG background and understanding of merchandising and promotions principles
* Understanding of stock management procedures
* Knowledge of customer service excellence
*Skills:*
* Planning and organising skills
* Problem-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
*Competencies:*
Essential:
* Relating and networking
* Following instructions and procedures
* Delivering Results and Meeting Customer Expectations
Desirable:
* Working with people
* Persuading and Influencing
* Planning and Organising
* Coping with Pressures and Setbacks
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to : (CLK2150MGR@clicks.co.za)(mailto:CLK2150MGR@clicks.co.za)
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to : (CLK2150MGR@clicks.co.za)(mailto:CLK2150MGR@clicks.co.za)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1OTM0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243607&xid=1555_55934
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To shape the future of the operation by ensuring the delivery of an efficient and effective client experience through the delivery of consistently high quality service delivery to customers
*Monitor the successful delivery of operational targets according to client agreements*
Review performance metrics and address service issues with relevant managers
Monitor service levels, customer experience, quality, compliance measures on a and address inconsistencies
Devise and monitor the implementation of effective communication structures
Motivate and manage performance of Head of Ops / Senior Ops Managers
Review monthly forecasts and plans
Review quarterly reports with Head of Ops / Senior Ops Managers and address areas of improvement
Ensure service levels are aligned to customer SLA
*Manage the growth and development of the client portfolio*
Identify opportunities and engage with clients
Monitor new technologies and practices
Assist in developing solutions for potential new clients.
Responsible of end to end customer contact processes
Approve best practice and continuous improvement plans and make recommendations based upon the employee and customer insight.
Develop plans and offer insight and knowledge to the organization on the use of new tools and technologies.
*Manage the client relationships*
Enhance the quality of customer interactions, quality assurance, compliance, regulation and legal obligations
Deliver cost efficiencies and increase in Customer Satisfaction Scores.
Manage the client relationship
Engage with clients on identified opportunities
Contract management
*Financial Management*
Approve the final forecast and analyse annual budget figures
Review and evaluate rolling forecasts for 12 months
*Skills and Competencies*
Planning and Organisational Skills
Strong and adaptable communication skills
Leadership skills
Business Analysis
Financial management
Strategic thinking with the ability to conceptualize
Coaching Skills
Relationship Management
Adaptability / Resilience
Initiative / creative thinker
Innovative
Effective conflict management skills
*Experience, Knowledge and Qualifications*
Tertiary qualification in Sales / Marketing
Sound knowledge of CRM system
10 years’ experience working at a senior level leading a service driven contact centre
3 years’ experience in managing and developing budgets and financial forecasts
5 years’ experience managing a large outsourced contact centre operation
PMO experience essential
Transitions Experience essential
Insurance and Financial Services Advantageous
*Experience, Knowledge and Qualifications*
Tertiary qualification in Sales / Marketing
Sound knowledge of CRM system
10 years’ experience working at a senior level leading a service driven contact centre
3 years’ experience in managing and developing budgets and financial forecasts
5 years’ experience managing a large outsou
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1ODk1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243581&xid=1555_55895
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Parvana Strategic Sourcing has established itself as a leading provider of permanent and temporary recruitment services to the South African, European and UK marketplace. In addition to this we have enjoyed considerable success in Australia and other part
*Client Details:*
Our client is an international highly successful software development house with a niche focus in the telecommunications and payment gateway sector. With 20 years of proven success and phenomenal growth, this client has an incredible training and mentorship program. Your colleagues will be Agile in approach, highly qualified and awesome people. Continuous improvement is a way of life which is reflected in a flat organisational organogram where you are encouraged to participate, contribute and your opinion will be valued. Each person is encouraged to be themselves. For those that are ambitious, this is the best organisation to fast track your way up the career ladder. Those that enjoy routine are encouraged and supported to be subject matter experts.
*Role Description:*
* This is a technical, hands-on opportunity for you to be part of a Unix operations team who have responsibility for the operating systems of several blue-chip clients.
*Role Responsibilities:*
* Taking a high-level approach to both identifying and permanently resolving recurring support issues as proactively as possible while maintaining excellent customer relationships and promoting a positive customer experience.
* Involved in the delivery of cutting-edge projects in the telecommunications industry, financial services sectors as well to assist within the team with the analysis and design of new and enhanced rollouts of the latest hardware, operating system and database technologies.
* Implementation and maintenance of existing and new monitoring and alerting tools to ensure all alerts generated on customer sites are dealt with efficiently.
*Preferred Qualifications:*
* Relevant IT Qualifications (Diploma or Degree)
* TDC and VCP Qualifications.
* IT Hardware certifications advantageous (Server / storage / tape library)
* Oracle certifications advantageous
* Senior Certificate
*Relevant Skills / Experience:*
* Unix administration experience (HP-UX / Solaris / AIX / Linux).
* Unix scripting experience (Bash / Perl / Python / etc.).
* Experience with VMware, Hypervisor, Veritas NetBackup, networking and RHEL Linux experience.
* Knowledge of FC/SAN technologies advantageous (EMC / HP / IBM / ORACLE).
* Knowledge of backup technologies is advantageous (Symantec / EMC / HP / ORACLE).
* A knowledge of relational databases and stored procedures is advantageous.
*Work Location / Type:*
* Remote work
PS Even if you feel you dont have all the skills listed or if this spec isnt what you are looking for, feel free to send your CV as we probably have other opportunities that could interest you. For a more comprehensive and updated list of opportunities that we have on offer, do visit our website
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Cell C is currently recruiting for an experienced and qualified Senior IP Transport Specialist to join our team.
To plan the national IP MPLS & Mobile Backhaul and international Transport networking systems within Cell C. Ensure the evolution of all IP MPLS and MBT/CTN IP/MPLS network systems through the management of best practice system planning and design.
*Main Responsibilities**Planning and performance - Nationally*
* High Level design IP MPLS & MBT/CTN and international Transport network
* Low Level design for IP MPLS & MBT/CTN and international Transport network.
* IP/MPLS and Mobile Backhaul capacity planning requirements
* Plan and test redundancy and diversity of IP MPLS & Mobile Backhaul and international Transport networks.
* Measure IP MPLS & MBT/CTN and international Transport network quality and performance and develop performance indicators
* Maintain IP MPLS & MBT and international Transport network capacity and performance within network KPI’s
* Provide regular capacity forecasts and strategic network master plans
* Introduce new IP MPLS & MBT/CTN and international Transport features or parameters into the network
* Maintain grade of service within network KPI’s
* Plan the hand over to the operations department for implementation
* Ensure the constant optimisation of the Infrastructure.
* Ensure best practise planning methodologies are used for optimal network design.
* Notify senior management in advance of “end of life equipment” and necessary steps to safeguard operations.
*Technology Evaluation*
* Ensure regular technology evaluations and pilots where appropriate.
* Research new technology and trends within IP MPLS & MBT/CTN and international Transport Networks
* Ensure knowledge transfer to the operations sections.
* Define the engineering requirements for the new elements that will be added to the existing IP MPLS & MBT/CTN and international Transport Network.
* Devise the planning strategy for the evolution of the IP MPLS & MBT/CTN and international Transport network
* Strategically identify and recommend the procurement of new and or upgraded technology to support the organizational network strategy
* Assist the RFP department with the Evaluation of the cost implications of the new technology elements.
* Plan the technology trials and ensure the correct usage of the technology to evaluate the outcome of such trials.
* Investigate, evaluate and request the procurement of tools for supporting any IP MPLS & MBT/CTN Transport planning initiatives.
* Plan ROI of all new IP MPLS & MBT/CTN Transport elements to company standards
*Report generation*
* Provide reports to the business on the Performance and Quality of the radio network
* Report on improvements
* Submit information for the Board Report
* Compile problems encountered reports
* Research and submit special reports when required
* Weekly Capacity and utilization reporting
* Weekly network health report
* Quarterly diversity/redundancy testing
* Weekly update on IP MP
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1NjExX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243389&xid=1555_55611
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Calling skilled and passionate *Back end C# and Xamarin Developers*!
Do you have a passion for invention and self-challenge?
Do you thrive off working with high volumes of data in the ‘deep backend’ with a focus on code optimization?
As part of a leading* *international tech team, you’ll craft sophisticated, large and complex systems operating real-time, big data pipeline processing and intra-processed messaging. As such, you need to be completely comfortable with handling more than one API and have a solid understanding of what is going on ‘under the hood’.
Our client is a *global SaaS *company pioneering* *cloud-based technology* *that’s impacting the world of telematics and data. They consistently strive to innovate and are recognized as a global leader doing just that, enabling an environment where their people can push the boundaries and grow within a collaborative, boundaryless team.
Apply today to find out more!
This is a *hybrid *role, with both remote and office-based requirements, with their Head Office in *Stellenbosch*, Cape Town. Let us know if you require assistance with relocation.
* South African ID or valid Work Permit
* Over 5 years solid C# .Net experience
* Experienced with building applications for iOS, Android, and Windows using Xamarin
* Passionate about all things tech!
* Always looking to learn new and innovative technology
Tech Stack used:
* C#
* .Net Core
* AWS Aurora
* RESTful API
* MS SQL, MySQL
* PostgreSQL
* Apache Kafka
* Redis
* South African ID or valid Work Permit
* Over 5 years solid C# .Net experience
* Experienced with building applications for iOS, Android, and Windows using Xamarin
* Passionate about all things tech!
* Always looking to learn new and innovative technology
Tech Stack used:
* C#
* .Net Core
* AWS Aurora
* RESTful API
* MS SQL, MySQL
* PostgreSQL
* Apache Kafka
* Redis
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1NjE3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243394&xid=1555_55617
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Job Summary Assist with office administration. Keep all personnel / HR administration and files up to date, support and advise management or staff members about HR related requests. Responsibilities Ensure that a record of all inductions on new personnel is carried out by the relevant departments, in order to ensure that they are effective in their appointed positions Liaise with the SHEQ representative and monitor injuries on duty Assist HR Administrator in the processing of all WCA claims, ensure that the cycle is completed, and the company has submitted all documentation in order for claims to be finalized (SHEQ representative) Ensure that the personnel filing system and all other HR records are maintained and updated as per the company standard Ensure that all documentation for new employees is completed correctly, and handed to HR Administrator and HR Manager for processing on Pastel by the specified deadline date and filed accordingly Process and manage the leave applications and records of all personnel and ensure that the information is sent to payroll at the appointed time each month Provide administrative support to the HR Manager and National HR Manager Assist and resolve payroll queries in conjunction with line managers and HR Administrator Attend to confirmation of employment enquiries in line with the Protection of Personal Information Act Absconding procedure: ensure that the spreadsheet is kept updated and that correct procedures are followed to contact staff Foreign nationals: update and manage the permit record spreadsheet and ensure that the correct procedures are followed with regards to the renewal of permits as well as failure to renew permits (report to the HR Manager monthly and communicate to all Contract Managers 2 months prior the expiration of a permit) Any other admin duties that may be required for the efficient running of the HR department Provide advice and support to all staff, management and Supervisors on HR related queries and issues Ensure that staff and line management are aware of the company values and that these values are incorporated into the day-to-day operations of the company Ensure that the company values are upheld and report any discrepancy where the values are not adhered to Schedule disciplinary hearings Manage all documentation with regards to the filing and record keeping of notifications and outcomes of disciplinary hearings Scheduling of all meetings relating to the HR function Ensuring that the meeting agendas are sent out to the relevant people in time and that agenda points are compiled as part of the meeting agenda Taking of minutes during all meetings and ensure that minutes are circulated within the attendees Contact the relevant parties to ensure that everyone has knowledge of meetings arranged Assist with all the meetings, boardroom bookings and making sure the equipment is rea
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Cell C is currently recruiting for an experienced and qualified Optical Transport Specialist.
To conduct planning and implementation for National Core Transmission networks (DWDM & SDH) and provide transport layers services based on the Roaming network, Core network, IT, billing and 3rd party requirements.
*Main Responsibilities**Overall Accountability *
* Scope National Core Transmission to include Roaming network, Billing, core and IT
* Conduct high-level & Low-Level National SDH planning
* Conduct high-level & Low-Level National OTN (DWDM) planning
* Develop methods of procedure for implementation
* Ensure and oversee implementation
* Quality acceptance of the project
* On site and remote support and troubleshooting nationally
* Maintain grade of service within network KPI’s
* Support of regional Transmission teams
* Manages vendor performances based on contractual obligations
* Manages escalation of faults with vendors and informs all stakeholders of status
* Participates in the development of goals, work plans, timelines and implementation approaches
* Regional and national escalation of faults
* Measure Core, Aggregation and SDH Transmission network quality and performance and develop performance indicators
* Maintain Core, Aggregation and SDH Transmission network capacity and performance within network KPI’s
* Introduce new Core, Aggregation and SDH Transmission features or parameters into the network
* Ensure best practise planning methodologies are used for optimal network design.
* Notify Senior management in advance of “end of life equipment” and necessary steps to safeguard operations.
* Ensure the constant optimisation of the Infrastructure.
*Technology Evaluation*
* Ensure regular technology evaluations and pilots where appropriate.
* Ensure knowledge transfer to the operations sections.
* Define the engineering requirements for the new elements that will be added to the existing Core, Aggregation and SDH Transmission Network
*Vendor Management*
* Monitor the vendors performance based on contractual obligations and drive the vendors’ performance to achieve the target
* Monitor and report on vendors performance at a working and functional level
* Drive the vendors to perform the functional roles based on agreed scope of agreements and drive for efficiency
* Provide performance feedback and drive improvements
*Report Generation*
* Generate reports on transmission network architecture.
* Ensure all activities are accurately and timeously recorded.
* Ensure all recording of performance data are accurately done.
* Compile weekly and monthly reports on all activities as well as monthly reports detailing the utilisation and incurring costs for transmission infrastructure including links
*Perform any other related duties as requested by Management.*
*Minimum Qualification*
* NQF 6 level
* University Degree in Engineering / Computer Science / Telecommunications with the relevant telecoms experience. Higher qualification is an advantage.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1NjEyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243390&xid=1555_55612
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Summary of the Position:
The TMF Specialist I is responsible to deliver controlled and quality trial master file documents for the purposes of regulatory and health authority inspections; and to ensure compliance as delegated by trial sponsors and under applicable institutional policy.
Essential Functions:
Responsible for paper Trial Master File (TMF) set-up, maintenance, update, archival and destruction (if applicable) in accordance with FHI Clinical processes, Sponsor requirements, and applicable regulations.
Responsible for comprehensive review and approval of TMF/eTMF Management plans.
Responsible for assessing training needs of staff regarding TMF/eTMF document delivery and implementing training (individual and/or departmental).
Responsible for maintaining systems and tools for evaluating, tracking, and transmitting trial master file documents.
Ensure adequate set-up of master files including proper and timely filing of all relevant study documents.
Maintain documents master files according to regulatory and company-defined standards.
Conduct detailed and appropriate quality checks on TMF/eTMF documents at defined timepoints, including any paper originals required.
Conduct TMF/eTMF content reviews and provide TMF/eTMF content reports on a regular basis.
Ensure that FHI Clinical privacy and security standards are met and adhered to. Ensure that documents are maintained in accordance with FHI Clinical retention practices.
Assist in routine internal and external master file audits to ensure compliance with applicable work instructions, Standard Operating Procedures (SOPs), Policy & Procedures, FDA and ICH GCP guidelines.
Participate in organizational process improvements as required.
Assists with maintaining up-to-date study status tracking and other tracking tools (as assigned)
Knowledge, Skills and Abilities:
Ability to work well with people and establish effective relationships across all levels of the organization.
Strong computer skills (MS Office), SharePoint, and Acrobat.
Ability to format and publish large documents and create and maintain tracking systems and spreadsheets.
Ability to coordinate review and finalization of documents with multiple stakeholders. Aptitude to learn additional software programs and databases quickly.
Ability to handle multiple tasks simultaneously; manage and prioritize workload in a proactive manner.
Ability to work effectively under pressure of deadlines.
Demonstrated ability to make decisions involving conflicts of interest.
Excellent attention to detail.
Knowledge of clinical trial design, execution, and operations.
Must be able to read, write and speak fluent English
Position Requirements:
Education: High school diploma required.
Preferred Job-related Experience: 1-3 Years of documentation management and experience with FDA, ICH, and GCP guidelines. Experience with managing clinical study documents using FDA, ICH GCP guidelines and best practice
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18zODFfMjQzN19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1243221&xid=381_2437
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Title: Program Director, Zimele
Reports to: Country Director, South Africa
Location: Johannesburg, South Africa
Travel: Up to 30%, local travel within South Africa, occasional travel abroad
Grade: 11
TECHNOSERVE BACKGROUND
TechnoServe (www.technoserve.org) is a non-profit, economic development organization with sustained commitment to its 50-year old founding mission to work with enterprising men and women in the developing world to build competitive farms, businesses, and industries. We are business development specialists, assisting farmers and other entrepreneurs in 29 countries, increasing their access to information, capital and markets. The increased income our clients derive enhances resilience and prosperity for their families and communities.
POSITION DESCRIPTION and responsibilities
The role of the Program Director of the Anglo American Zimele program, which is funded by Anglo American, entails the management of one of the largest local economic development (LED) projects in South Africa. The program delivers transformative economic change in some of the poorest parts of South Africa by supporting local enterprises grow their businesses to the next level.
The desired individual will be a high quality manager who can direct a large and diverse team of around 60 people, a compelling leader who can articulate the vision for the program, a strategic thinker who can predict challenges and build plans to overcome them, an individual with exceptional people skills who can engage a diverse set of stakeholders to build consensus, and someone who understands, and can build, robust procedures to deliver operational and financial excellence. The candidate will need a deep commitment to economic development and poverty reduction.
TechnoServe delivers the Enterprise, and Supplier Development initiative through a network of hubs, operating under the brand name of Anglo American Zimele. In the first phase, the program exceeded it’s 10,000 jobs supported target and was awarded an extension to continue delivering the program on behalf of Anglo American In this second phase, the hubs operate in Mogalakwena, Rustenburg, Amandelbult, Sishen, and Kolomela, Far Eastern Limb and Polokwane. TechnoServe is employing a team of 6 or 7 staff to operate each hub. The hubs deliver business acceleration and workforce development services (training, mentorship, access to finance, linkages to markets, etc.) to eligible entrepreneurs within a 50-kilometer radius of the hub through unique program pillars.
The Program Director manages a high-caliber program management office (PMO) to support the Hubs and deliver a program of outstanding quality in a consistent way within the time framework as per the contract with our client.
The Program director is responsible for the program strategy and approach and he/she works closely with the Deputy Director/Operations Manager role, who supports the program roll out on a tactical level. To provide the context, the following
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WAREHOUSE CO-ORDINATOR / SUPERVISOR (Automotive Industry)Our well-established client in the Automotive sector is looking for an experienced WAREHOUSE CO-ORDINATOR / SUPERVISOR to join their team . You will be responsible for managing shift staff and client requirements to ensure the effective and efficient supervision of the warehouse based in Port Elizabeth.ResponsibilitiesHR Management: Managing 30 people (including three team leaders) over three shift system (10 people per shift) 24 hour operation, Monday to FridayProficient in time and capacity studiesExperience in Warehouse layoutsWorks hand in hand with production and movement of parts between areasManaging the inspection of parts received from productionLiaise with outbound logistics supervisor on stock readiness for customersIR/Health & Safety/HousekeepingReporting scrap reports/hourly sheets etc, proficient in Word/Excel/OutlookControl of customer specific packagingWilling to work shifts from time to timeEducation and/or Experience High School diploma Relevant Warehouse or Logistics Certificate with 2-3 years warehousing experienceForklift Certification requiredExperience in manufacturing industryExperience in warehouse operations and process improvementExperience in purchasing, distribution and logisticsProven track record of managing shift staffComputer Literacy: Intermediate MS office and SAP
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The Food & Beverage Manager at Royal Malewane takes overall responsibility for the dining experiences across all our properties - The Lodge, Farmstead and Waterside. Together with the Executive Chef, the F&B Manager will ensure that all dining operations and venues run smoothly, providing an unforgettable guest experience. They will ensure that the exceptional service standards of The Royal Portfolio are upheld, with a heavy focus placed on staff development and training within the front of house teams. All of this to ensure that Royal Malewane contributes to the purpose of the company, which is to give our guests a complete experience and a perfect stay. MAIN DUTIES & RESPONSIBILITIES Guest experience and strategy Planning wine experience in accordance with menusEnsure guests experience are welcoming genuine and warm in dining area.Ensure guests experience is personalisedRecording guests’ preferences for future stays and ensuring all guest preferences are met.Manage and update guest’s info on Opera, or and over to lodge manager ensure other properties received interchange and preferencesReport negative feedback to senior management, Lodge Managers, Director, GM and ownersF&B Department Management Leading F&B team by attracting, recruiting, training, and appraising talented personnelOverseeing all service periods in the restaurantEnsuring dietary requirements are seen too and followed during service periods.Coach staff according to code of conduct keeping HR involvedEnsuring that all decisions are made with company’s interest been put first, while ensuring the safety of our guest.Ensure that all the Restaurant décor and setup are done and handover regarding guests communicated to staff regarding dietary requirementsEnsuring compliance with licensing, hygiene and health and safety legislation/guidelinesProducing staff rotas, handling administration and paperworkEstablish targets, KPI’s, policies and procedures.Comply with all health and safety regulationsEnsure wait staff mise-en-place and preparation are done on shiftsMaintain an eye on guest feedback and make improvements where necessary.Lead Service excellence workshopsESS management, managing staff working hours, performance reviews, disciplinaries, etc.Training rostering and facilitation of trainingStaff uniform ordering and checking.Financially sustainable Agreeing and managing budgetsOverseeing stock levelsOrdering supplies of beverage, consumables and asset stock (radios, coffee equipment cutlery and crockery etc)Ensuring best practice and lean management applied to process of stock management and stock count. Always finding new effective ways to manage stock without compromising guest experience.Maintain good relationship with suppliers especially guest activity suppliersEnsure that our suppliers deliver a 5-star service to our guests and
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SCOPE OF THE ROLE To have a strong and broad high-level knowledge of the mining systems and Collision Protection System deployed.To work with Area Manager to ensure the efficient support of mining safety systems on siteTo provide site-based and remote system support to the customer in the region.To deploy new and upgraded systems at customers mine sites.To do basic troubleshooting and configuration system software and computer operating systems.To develop procedures and system reports in response to the customers requests and needs.KEY RESPONSIBILITIES Actively work on product/project deployment of Collision Avoidance solutions in a hands-on mannerSupport and maintain software (Troubleshoot system issues)Own and implement customer system configurations , implement system customizations using scripting toolsParticipate in onsite system installation effortsEscalation of critical issues requiring other stakeholders input to resolve issues, specifically the relevant Mining Services or supporting teams representativeMaintain technical knowledge of the current and upcoming product offeringsMaintain knowledge of current, new, and evolving strategies and technologies in relation to systems support through appropriate industry links and professional membershipsRegular reporting of current project issues, including updates on status and resolution methodsUtilizing relationships developed with customers and other contacts to advise Mining Services Team of potential issues affecting customers as well as other opportunities for the companyRepresenting the company in a helpful, professional, and courteous manner at all timesMaintain, enhance, and adhere to the company documentation and reporting standards, systems, and processesCompliance with the companys Workplace Health and Safety policies and procedures, participation in audits and compliance with instructions given with respect to the health and safety of himself/herself and the safety of othersSKILLS AND EXPERIENCE Strong prioritizing and time management skillsWell-developed communication skills, both verbal and writtenExperience with the application of technology in a harsh industrial environmentGood analytical skills to diagnose problems quickly and excellent customer service skills.Excellent communication skills and sensitive to varying levels of technical competency in clients and the pressures clients may be under while working with malfunctioning equipment.Experience of customer orientated environment.Knowledge of general network infrastructure and configuration and relevant technical experience.Ability to liaise with customers in an empathic and technically effective manner.Ability to work well within a team as well as on own. KEY BEHAVIOUR Protect the company brand and reputation by exhibiting good behavior and reporting on any noncompliance to safety, procedural, or o
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Location: Johannesburg, Gauteng, South Africa To provide strategic vision, operational leadership as Service owner of technical, digital, data platforms. To develop, execute the platform management strategy, accountable for delivery, cost of contracted services, across service value chain and internal, external partners. To collaborate with Client Segment and Solutions, Corporate Functions on platform delivery, management. To facilitate technical releases; manage complex delivery constraints and lead the platform capability Key Responsibilites • Actively participate in relevant risk governance forums including providing necessary input and escalating relevant risk issues. Establish appropriate risk oversight and governance processes and structures within the area.• Forecast, facilitate, build capacity plans and decide upon appropriate insourcing and outsourcing models to support the contracted services and delivery requirements.• Coach and mentor the delivery teams, providing quick resolution for problems and roadblocks.Direct and deliver contracted services coordinating the full service value chain relating to the specific service(s), integrating all service contributors, internal or external service partners. Managing cost and delivery to the contracted service level agreements.• Analyse service availability and business impact by reviewing the number and severity of incidents and outages, performing trend analysis and investigating root cause. Provide input to the platform managers about failure of service by providing appropriate information dashboards.• Monitor budgets against expenditure and manage T&O costs in line with organisational parameters.• Collaborate with Client Segment and Client Solutions stakeholders to guide and arbitrate decisions where contention exist due to conflicting priorities based on Country, Client Segment and Client Solutions, Service Portfolio Delivery road maps and platform requirements.• Formulate the service strategy for services owned within function/ portfolio in accordance with overall Client Segment, Client Solutions, Country service strategic objectives. Inculcate service orientation and culture within delivery functions and teamsQualifications • Post Graduate Degree as well as IT related professional certification such as SAFE Agile certification.• 8-10 years solid Integration and IT background, consistently keeping up-to-date with advancements in the field.• Exposure to delivery in the African continent with proven track record to a broad spectrum of stakeholders including senior executives.• The candidate will have come from a background of full lifecycle design and development covering solution design, application design, development, testing and maintenance, network software, operating systems, multi-tier environments, desktop and workgroup software, middleware, server technology, fault tolerant environments, developmen
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Key Skills and Attributes Required Knows their way around a Unix/Linux shell, can write shell scripts, and understands Linux internalsExperience designing, building, monitoring and operating large-scale production systems on linux based environmentsExperience debugging complex operational problems, particularly in a microservice environmentExperience with usage and management of container based technologies such as Docker or KubernetesExperience with TCP/IP networking, troubleshooting on L3/4/7Excellent communication skills, both verbal and writtenExperience with software engineering, software development, and system operationsKnows Python, Java, Node.js, Go or similarUnderstands messaging between servicesHas hands-on experience using source control (Git, GitHub) and feature branching strategiesHas experience with a variety of open-source databases (MySQL, Postgres, Redis, Cassandra, etc.) Preferred Experience with DevOps engineering or SREExperience with monitoring and observability such as with Datadog, New Relic and NagiosExperience automating infrastructure, testing, and deployments using tools like or TerraformExperience with configuration management, such as with Puppet, Ansible or ChefUnderstands the idea behind Chaos EngineeringREQUIREMENTS MySQLRedisJavaPythonNodeJSGitLinuxDockerKubernetesTesting
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Our well know automotive vehicle dealer client in Kempton Park is looking to employ an experienced F&I Manager. PurposeThis is a key role that provides support to the dealership network by providing an efficient service to customers and the dealership through vehicle finance and the sale of approved products to maximise gross profit while ensuring that all training, fit & proper, honesty and integrity requirements of the Financial Service Board (FSB) are upheld.Minimum Experience:3 years experience in a similar role with a customer services focus within the Automotive Retail Industry.Minimum Qualification:Grade 12 /Matric and with a relevant diploma. Credit Management Diploma will be advantageous.In addition, a Regulatory Exam, NC Accreditation, Retail or Short-Term Insurance Qualification with minimum 120 creditsMinimum Requirements:Up-to-date knowledge of vehicle legislation, trade practices, dealership policies and procedures.Customer service and sale management. Understanding of the compliance governing the retail industry would be an advantage. Knowledge of the NCA, CRA, FAIS, FICA. Accredited by the FSP and mandated to perform NCA functions before (s13 mandate)Possess the relevant Continuous Professional Development points within the stipulated time-framesGeneric Job Outputs:Deliver on agreed performance targets according to budget & sales targets in a high-volume dealership.Maximize second gross profit.Execute work in line with governance and compliance processes.Ensure that dealership remains compliant in accordance with legislation requirements. Recording and reporting on transactional activities to provide timely and accurate information for decision making in area of accountability.Conduct financial needs analyses and provide associated sales of value-added finance and insurance products.Manage and maintain the finance and insurance debtors book and effectively manage the applicable administration and other related processes.Provide specialized need analysis & financial and insurance advice and support to clientsProvide operational support related to finance and insurance activities and initiatives to contribute to the overall growth and profitability of the dealership Inform and educate customers on products to ensure retention of existing customers.Increase sales revenue and increase the organizations customer base.Consistently enhance own competence through knowledge development in subject matter and associated industry developments.Customer service and sale management. Knowledge of the NCA, CRA, FAIS, FICA..N.B. (Only candidates that meet the criteria will be shortlisted and contacted)N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)
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Prominent Marketing Consultancy seeking an experienced Graphic Designer. Advanced experience with Brand and Digital Graphic Design.Our client database consists of the service and professional service industry.We seek a graphic designer with previous experience in brand design, logo conceptualisation and corporate identity design.Our software is Microsoft Based and we provide Adobe Creative Cloud licensing along with various design resource accounts such as Envato Elements and Shutterstock - exclusively for our design teams.Responsibilities: Conduct research and conceptualise concepts based on client expectations and input.Conduct market research within client’s needs in digital marketing.Partake in creative brief sessions and provide input from a designer perspective.Brief design teams on the application of new Brand Books.Visual Brand Design (Logos and Brand Books) for various client accounts.Prior (basic) experience with HTML code to create email marketing campaigns.Thinking creatively to produce new ideas and concepts for various service industries.Support junior graphic designers and marketing managers in various marketing projects.Minimum requirements: Prior workplace experience - minimum 3 years.Relevant tertiary education in design or visual communication.Salary: Compensation to be discussed during interviews.Offer will be based on your expectations, background, and experience.Application and recruitment process: Apply with an updated CV, recent profile photo and examples of your past work.If your submission has been deemed successful, you will be contacted for a first-round interview that will take place online with our Recruits team.The second-round interview will be conducted at the office with the Operations Director and/or various team members.The third-round (optional) interview will be conducted at the office with additional managers and team members.This will follow with Reference Checks.Based on evaluation of interview outcomes and references, an offer will be compiled and discussed in person.REQUIREMENTS Able to research effectively in order to compile creative concepts.Able to manage multiple projects and deadlines.Enjoy working in a team and receiving input and feedback from various avenues.Excellent attention to detail and high creative standards - always aiming to improve.Able to innovate through conceptualisation and design.Able to communicate brand design to various teams for implementation on different marketing channels.
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A specialist fund management firm in Bellville requires the expertise of a Business Analyst with minimum of five years’ experience in investment administration and exposure to clients and operations processes.Duties:Use researched information when solving problems and apply logic when handling conflict.Apply a systematic and logical approach to get things right.Be disciplined in testing organisational systems, procedures, rules, and norms.Work to a high specification to improve and maintain quality.Provide satisfactory solutions in situations involving the new and unexpected.Set clear objectives, monitor progress, take corrective action and control performance levels.Draw conclusions by probing into things and contemplate the consequences of any action that is likely to be taken by proving the reliability of the information available.Bring a sense of urgency to situations, demonstrate an active approach, be willing to get involved to increase the pace and achieve goals and objectives.The Job Profile indicates that the job holder needs to be a person who is both creative and results orientated. Concern for the consequences of action and alertness to quality and standards may well be key aspects in this job. The position could involve a variety of activities in which emphasis is placed upon achieving results through a logical and factual manner.Standard operating procedures, challenging assignments and the adherence to rules and procedure are integral to the function. Ideally the person who is best suited to the role will be systematic, precise, careful, shrewd, probing, objective, reserved, serious, self-starting, inquisitive, mobile, active, alert and with a desire to get things done quickly and accurately.Quality, organisation, self-control, and an analytical approach are also likely to be important factors to the success of this job.Specific duties:Facilitate scoping and requirements discussionsUnderstand the requirements as specified by the client/operations team/marketPerform and document the high-level impact analysisLiaise with all external and internal stakeholdersPresent the proposed solution to the various approval committeesManage the change through the development & testing phases - In some cases you need to perform testing on changes the clients have that does not impact OPS – i.e. Decalog UpgradeEnsure the change is implemented according to the specificationsPerform post-implementation reviewPerform back-up duties for team membersRequirements:Business Analysis Fundamental coursesMinimum of 5 years’ experience in investment administration and exposure to clients and operations processesTertiary Financial QualificationAttributes:Excellent communication skills, both written and verbalStrong facilitation and analytical skillsAbility to interact professionally with other teams and cl
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