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About the company Our client believes that given the right environment, you will flourish. As a leader in residential property development, they are creating thriving communities and quality homes across South Africa. Role PurposeThe Operations Manager / Operations Lead is responsible for owning daily portfolio readiness and field execution, ensuring all units are consistently guest-ready, fully stocked, and maintained to high operational standards. This role plays a critical part in protecting asset condition, vendor performance, inspection integrity, and operational controls across systems and processes. The successful candidate will bring a strong asset-care mindset, disciplined systems execution, and the ability to manage multiple operational moving parts in a time-sensitive environment. Key Performance Areas & ResponsibilitiesPortfolio Readiness & Daily OperationsLead the daily turnover pipeline from 10:00 check-out to 15:00 check-in, ensuring seamless unit readiness across the portfolio.Verify that all units are clean, functional, stocked, and guest-ready within required timeframes.Protect asset quality and guest ratings through consistent operational discipline and proactive issue resolution.Cleaning & Vendor ManagementOwn cleaning schedules and vendor performance, ensuring quality, timing, and compliance with standards.Enforce inspection standards, manage reworks, and ensure corrective actions are completed and documented.Maintain full visibility and traceability of cleaning and laundry activities through Asana (or similar systems).Maintenance & Asset CareOwn maintenance triage, coordination, scheduling, and backlog control, ensuring correct routing and evidence-based closure.Drive preventative maintenance and condition compliance to protect long-term asset health.Manage the planned maintenance execution pipeline, including:Preventative maintenance calendarsCondition risk trackingScope and quotation packsCompletion verificationMonthly unit health reporting to the General ManagerInspections & Quality ControlRun a structured inspection programme, including:Daily spot checksMonthly full unit inspectionsVerify unit readiness across cleanliness, appliance functionality, and stock completeness.Stock, Inventory & Storeroom GovernanceOwn stock discipline and inventory controls, ensuring:Monthly stock takes are completedInventory systems are accurately updated (count https://www.executiveplacements.com/Jobs/O/Operations-Manager-Operations-Lead-1260852-Job-Search-02-10-2026-03-00-15-AM.asp?sid=gumtree

11h

Executive Placements

Greyville

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Lead and Manage Staff Planning, organising and delegating work activities Apply appropriate leadership styles to influence others to achieve organisational goals Arrange training and development interventions in accordance with training needs identified of the individual, team and branch. Performing HR practices in accordance with systems, policies, procedures and legal requirements. Create a positive working environment. Meet with staff on a regular basis with regards to branch goals, objectives and priorities. Ensure staff adheres to established organisational policies and procedures. Ensure staff perform their various duties accurately and efficiently Monitor and assess staff Manage Payspace records for various leave typesManage Customer Service Standards Maintain a high level of customer service standards. Monitor/implement a customer feedback system, to control and monitor customer service delivery. Evaluate customer feedback and implement changes to improve service delivery. Equip sales staff with the necessary training and resources, to provide effective service delivery to customers. Constantly communicate any change that could impact on customer service delivery Manage Communication in the Workplace Facilitate a smooth, transparent internal branch communication process. Recognise and utilise all available methods of communication, as appropriate to the nature of the query. Know and identify which information resources can be utilised efficiently resolve queries raised and to communicate changes. Manage Inventory Control Manage and implement stock control practices/processes to improve stock levels and minimise stock losses and shrinkage. Monitor, analyse and report on a range of factors influencing performance and profitability of stock holding in the branch. Monitor the movement of stock into and out of retail outlet. Monitor the flow of daily stock transactions and documentation. Manage the levels of buyouts Authorise all stock related journals. Run and analyse various stock management reports in order to continuously manage stock in line with budgeted stock holding Ensure that the movement of stock is closely monitored and acted upon if needed i.e. slow moving, dead stock etc Manage and implement company policies, systems and procedures for stock-take. Manage Sales Performance Compile and propose sales budget for coming year Analyse branch sales performance against approved budgetary requirements Manage and implement sales strategy policies and procedures that will ultimately result in the increase of sales performance of the branch Perform business calculations Manage store pricing policies. Continuously keep abreast of competitor pricing 1 Manage all Financial and Operational Aspects of Branch Analyse records of sales figures and financial transactions Manage and replenish cash floats for point of sale. Monitor and secure cash up procedures. Accurately record https://www.jobplacements.com/Jobs/R/Retail-Branch-Manager-Durban-1227161-Job-Search-2-2-2026-3-37-31-AM.asp?sid=gumtree

Job Placements

Greyville