Investigator in KwaZulu-Natal | Gumtree Classifieds in KwaZulu-Natal

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Key Responsibilities 1. Customer Returns Administration • Receive and review customer return claims via email, system submissions, or customer service requests. • Verify return requests against company return policies and sales documentation. • Capture and log return requests accurately on the company system. • Issue return authorizations where applicable. 2. Returns Processing • Coordinate the collection or receipt of returned goods from customers. • Ensure returned stock is correctly booked into the warehouse or returns area. • Verify quantities, product condition, and reason for return. • Liaise with warehouse staff to confirm physical receipt of returned items. 3. Investigation and Validation • Investigate reasons for returns such as damages, incorrect supply, expired products, or customer errors. • Work with sales, warehouse, and logistics departments to resolve discrepancies. • Maintain documentation and supporting evidence for all returns. 4. Credit Processing • Prepare and submit credit requests based on approved returns. • Ensure credits are processed accurately against the correct customer account. • Follow up with finance/accounts to ensure timely processing of credit notes. 5. Communication and Customer Service • Provide feedback and updates to customers regarding the status of their return claims. • Maintain professional communication with customers and internal departments. • Resolve return-related queries in a timely and efficient manner. 6. Record Keeping and Reporting • Maintain accurate records of all returns, credits, and related documentation. • Track return trends and report recurring issues to management. • Assist with monthly reporting on returns volumes, values, and reasons. 7. Compliance and Process Improvement • Ensure all returns are processed according to company policies and procedures. • Identify areas for improvement in the returns process and recommend solutions. • Support audits by providing documentation related to returns and credits. ________________________________________ Key Skills and Competencies • Strong administrative and organizational skills • High level of attention to detail and accuracy • Good problem-solving and investigative skills • Strong communication and customer service skills • Ability to work with multiple departments • Proficiency in Microsoft Office and ERP systems ________________________________________ Email cvs to recruitmentdbn@assign.co.za/call 0317093517Responsibility: Minimum Requirements • Grade 12 / Matric • 2–3 years’ experience in an administrative role, preferably in returns, logistics, customer service, or warehouse administration • Experience in a wholesale or retail distribution environment advantageous • Experience with ERP or inventory management systems beneficial ________________________________________ Key Performance Indicators (KPIs) • Turnaround time on return claims • Accuracy of return processing and credit notes • Resolution rate of return queries Email cvs to recruitmentdbn@assign.co.za/call 0317093517Salary: R7 500.00Job Reference #: assignreturnsConsultant Name: Neri Reddy

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ASSIGN SERVICES (Pty) Ltd

New Germany

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Key Responsibilities:Cashbook & Bank Reconciliations (Sage):Process daily debit and credit transactions using Sage Bank ManagerPrepare and upload CSV files, ensuring correct formatting and accuracyAllocate transactions to general ledger, supplier, and customer accountsInvestigate and resolve unknown or ad-hoc transactionsPerform daily reviews to identify discrepancies and incorrect allocationsMaintain transaction mappings for recurring entries-Submit cashbook for review and post approved entriesProcess transactions across multiple bank accounts and companiesCapture journals (e.g. fuel, intercompany loans, payroll allocations)Fuel Capturing & Processing:Extract and convert fuel statements (PDF to Excel)Clean, format, and verify fuel data accuracyAllocate fuel costs to correct branches, projects, and GL accountsPopulate Sage templates and prepare for system uploadEnsure alignment between fuel statements and captured dataManagement Accounts Preparation:Extract and analyse supplier invoices and sales data (Sage & Jotika)Reconcile data between systems and investigate discrepanciesPrepare income statements with accurate GL allocationsCapture and allocate stock (opening & closing balances)Allocate fuel, payroll, PAYE, and ad-hoc costsSplit shared costs per branchCompile and submit management accounts for reviewDistribute approved reports to management and directorsProcurement & Purchase Orders:Create and manage purchase orders for all company purchasesSource suppliers and obtain quotationsEnsure approvals are obtained before placing ordersMonitor usage and implement cost control measuresCellphone Contracts Administration:Manage new contract applications and upgradesLiaise with service providers (e.g. Telkom, Vodacom)Obtain approvals and process documentationMaintain contract records and perform quarterly reviewsConduct cost vs benefit analysis and report to managementFleet & Fuel Management:Monitor fuel usage and investigate discrepanciesManage fleet cards (applications, cancellations)Maintain fleet-related records and licencesInsurance & Asset Management:Maintain and update fixed asset registerRecord additions and disposals of assetsSupport insurance-related administrationSystems & Admin Support:Manage portals (e.g. invoice uploads and verifications)Provide basic IT and operational supportMaintain records for vehicle tracking systems (C-track)Coordinate office consumables and supplier services (e.g. printers)Ad-Hoc Dut https://www.jobplacements.com/Jobs/B/Bookkeeper-1276758-Job-Search-03-31-2026-04-34-10-AM.asp?sid=gumtree

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Greyville

Data Platform Support / Operations Engineer

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Company and Job Description:Our client is a data-driven organisation with a sophisticated cloud-based data platform supporting critical business operations. They are looking for a Data Platform Support / Operations Engineer to take full ownership of the day-to-day stability, support, and performance of their data environment. This 12 month contract role, requires someone who will act as the first line of defence for all platform-related requests, incidents, and data issuesensuring smooth operations while enabling the data engineering team to focus on building and scaling the platform.This is an ideal opportunity for professional who enjoys problem-solving, working with data pipelines, and being the go-to person when things need to be fixed quickly and efficiently. Youll have real ownership, visibility, and the chance to influence improvements across the data ecosystem.Key Responsibilities:Own and manage day-to-day operational support of the data platform, including ticket triage and incident resolutionHandle Snowflake access requests, role management, and performance-related queriesMonitor and resolve ETL/ELT pipeline failures, including overdue or failed jobsInvestigate data quality issues and support dashboard/data discrepanciesMaintain and improve runbooks for recurring incidents and operational processesIdentify repetitive issues and collaborate with data engineering teams to automate or permanently resolve themEnsure effective communication with stakeholders and maintain clean, up-to-date Jira ticketing practicesProvide monthly reporting on trends, recurring issues, and platform performanceJob Experience and Skills Required:Education:Relevant Degree in Information Technology, Computer Science, Data Engineering, or related fieldExperience:Proven experience in data support, data operations, or similar roleHands-on experience supporting data platforms in a production environmentExposure to incident management, ticketing systems, and operational support queuesSkills & Competencies:Strong SQL skills with practical experience in Snowflake (roles, grants, warehouses, performance basics)Solid understanding of ETL/ELT pipelines, scheduling, dependencies, and monitoring toolsAbility to troubleshoot data issues across pipelines, datasets, and dashboardsComfortable working with BI tools and investigating data discrepanciesStrong communication skills with the ability to engage both technical and non-technical stakeholdersHigh ownership mindset with strong triage and problem-solving abilityOrganised, detail-oriented, and able to manage mult https://www.jobplacements.com/Jobs/D/Data-Platform-Support-Operations-Engineer-1278615-Job-Search-04-08-2026-04-14-01-AM.asp?sid=gumtree

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Greyville

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"investigator" in KwaZulu-Natal

investigator in KwaZulu-Natal (76 results)

Results for investigator in "investigator" in KwaZulu-Natal in KwaZulu-Natal