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Results for end user support in "end user support", Full-Time in Jobs in Western Cape in Western Cape
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Providing support to the finance team, your role will include but is not limited to:Cash book for 2 CompaniesStock GRNsInventory ControlDaily invoicingCosting for importsSupplier invoices and month end recons including payment preparationEvidence of Importation to banksDebtors monthly statementsCredit Card processingDepreciation and fixed asset register maintenanceCredit checks and credit application processingArranging transport for local salesMonth end reportsFollow up on debtors outstanding paymentsEssential requirements:3-year tertiary qualification (finance/accounting related)Proven financial administration/bookkeeping practical experienceAptitude to learn quicklyStrong MS Excel skillsKindly note that by submitting your application for this career opportunity, you agree that Guardian Recruiting may use your application for the purpose of the recruitment and selection of the said position and this information may be shared with the relevant stakeholders in the business.Please note that only short-listed candidates will be contacted.Should you not have heard back within a two-week period, please assume that your application was unsuccessful.All job postings are in accordance with our Clients BEE requirements. Please only send certificates when requested to do so.
https://www.jobplacements.com/Jobs/J/Junior-Bookkeeper-1258607-Job-Search-02-03-2026-04-34-18-AM.asp?sid=gumtree
7d
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Customer Services Representative (UK Market)Empower UK beauty professionals through smart SaaS support and engagementCape Town CBD, Office-based | R18,000 R25,000 per month (CTC)About Our ClientJoin a fast-growing Beauty & Wellness Tech company redefining how salons, spas, and beauty professionals engage with their clients through innovative SaaS solutions. This company operates at the intersection of beauty, technology, and customer success, providing digital tools that empower UK-based users to thrive.The Role: Customer Services RepresentativeThis is an in-office role based in Cape Town, focused on delivering high-quality live chat support to both end-users and business clients in the UK market. You will manage AI-powered chat systems, resolve customer issues, support sales engagement, and contribute to product improvement by identifying common user pain points. Your contribution is critical to ensuring seamless customer journeys, strong retention, and successful platform adoption across the UK user base.Key ResponsibilitiesMinimum 2 years experience in B2B sales or client support, ideally in a SaaS or tech-driven environmentOperate and fine-tune AI-powered live chat systems (e.g., Intercom, Zendesk) to ensure seamless customer experiencesContinuously improve chatbot flows, content, and decision trees based on feedback and analyticsAnalyze engagement data to optimize automation and reduce friction in the support journeyHandle real-time inquiries from UK-based business clients and end-users with empathy and professionalismGuide users through onboarding, account setup, troubleshooting, and advanced feature usageCollaborate with product and onboarding teams to resolve issues and drive long-term customer successIdentify upsell and cross-sell opportunities during live chat interactionsSupport demo scheduling, lead qualification, and provide guidance to prospectsProactively re-engage inactive users to boost platform usage and satisfactionEscalate technical issues in a timely manner, ensuring resolution aligns with service-level agreements (SLAs)Maintain and update internal knowledge base documentationTag and report recurring user queries to inform automation and product improvementsAbout YouMinimum 2 years of experience in client support or B2B sales roles, ideally within SaaS or tech environmentsDirect experience supporting or selling to UK-based clients is essential, with an understanding of local communication styles and customer expectationsConfident communicator with clear, persuasive, and professional English both written and verbalComfortable managing the full sales cycle, including demos, lead nurturing, closing, and onboardingDigitally savvy, with proficiency in Salesforce, Slack, Google Workspace, and Mic
https://www.jobplacements.com/Jobs/C/Customer-Services-Representative-UK-Market-1254813-Job-Search-1-22-2026-9-23-35-AM.asp?sid=gumtree
19d
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Company and Job Description: Passionate, familyâ??owned business driven by a clear vision and purpose.They value, encourage, and empower everyone we work with inside and outside the company.They embrace learning, growth, and new opportunities with energy, curiosity, and a canâ??do spirit.They cultivate a valuesâ??driven culture rooted in service, excellence, teamwork, empowerment, and accountability.Key Responsibilities:Oversee core business applications, ensuring strong performance, stability, and alignment with strategic roadmaps.Drive innovation and automation while reducing recurring application issues and improving user experience.Lead endâ??toâ??end Agile delivery of application projects and collaborate closely with Infrastructure and Cloud teams.Mentor and empower team members while fostering a culture of accountability, collaboration, and continuous improvement.Analyse performance metrics, integrate user feedback, and support product and process innovation to enhance competitive value.Job Experience and Skills Required:Bachelors degree in IT/Computer Science/Business plus PMP, Agile/Scrum, ITIL V4, and COBIT certifications.710 years management experience and 1015 years overseeing business applications and software development.57 years implementing and optimising core systems (ERP, CRM, Mobile Apps) with strong Agile, DevOps, and vendor management exposure.Expertise in SDLC, integration architecture, API design, ERP systems (e.g., Odoo/SAP), and CI/CD practices.Skilled in strategic thinking, business process mapping, reengineering, and partner/vendor relationship management.Willing to travel and provide after-hours or standby support.Apply now!
https://www.jobplacements.com/Jobs/A/Applications-Manager-1257483-Job-Search-01-30-2026-04-15-08-AM.asp?sid=gumtree
11d
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