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KEY RESPONSIBILITIES
Policies and Procedures
• Ensure adherence to collection policies and procedures.
Collections and Targets
• Monitor and manage a debtor’s portfolio of no more than 480 accounts.
• Achieve and maintain collections and targets set per company protocol.
• Actively collect payment according to payment terms
• Performs reconciliations of allocated accounts daily.
Overdue Accounts
• Attend weekly meetings with the credit supervisor to review all defaulting accounts.
• Ensure the correct escalation process is followed for the Reminder Letters.
• Feedback on the top 20 overdue accounts must be prepared and discussed weekly.
Hand Overs and Bad Debts
• Follow the correct protocol before blacklisting a client, and then proceed to blacklist clients.
• Inform the credit supervisor of any liquidations, absconded clients and business rescue’s immediately.
Credit Notes, Invoices and Adjustments
• Check that all credit notes and adjustments are raised correctly.
• Investigate all reasons for credit notes to ensure that they are valid.
• Submit all credit notes requisitions to the regional credit supervisor.
• Raise all rate queries and stop billing on closures with the billing department.
Month-end Activities
• Ensure that all re-allocations of unallocated deposits are completed.
• Ensure that all journals’ requisitions are raised by 12h00 on the 4th working day of the new month.
Cash / Suspense Accounts
• Ensure the bank statements deposits are captured and allocated daily.
• Ensure that all suspense accounts are reconciled and cleared monthly.
• Obtain all remittance advices for all deposits received on allotted debtor’s accounts.
Financial & Reporting
• Prepare commentary on top twenty clients each month for the region
Auditors
• Assist auditors as and when required.
Meetings
• Regular one on one book reviews with the credit supervisor
• Attend monthly and weekly meetings where required.
• Regularly attend customer meetings.
Customer Care & Queries
• Promote a high level of focus on customer care with relevance to all customer complaints and queries.
• Maintains accurate and complete client information on the system
• Ensure that such queries and complaints are dealt with efficiently, accurately, and promptly.
• Ensure a 48-hour turn-around-time on all customer queries.
Inter-departmental Relations
• Ensure that inter-departmental relationships between Accounts Receivable and other areas are maintained at high levels.
• Ensure a balance is maintained between sales and credit objectives.
Projects
• To get involved in any additional projects as and when required.
SUPERVISORY RESPONSIBILITIES
None
QUALIFICATIONS and EXPERIENCE: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
? Degree or Diploma within the accounting field
...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzU2OTAyNDg5P3NvdXJjZT1ndW10cmVl&jid=1500721&xid=3356902489
9h
1
Operations Manager (Specialized Debt Collections)Market-Related Salary Johannesburg Excellent career opportunity with a fast-paced Credit Solutions Group for an Operations Manager (Specialized Debt Collections) based in Johannesburg. Reporting to the National Operational Executive, you will be responsible for co-developing strategy, building capacity, and effectively implementing the agreed business strategies for multiple teams, motivating and developing the teams, and taking responsibility for maximising productivity and net recoveries. You will also be responsible for the team’s operational and financial success with the management team.Key Performance AreasManage, expand, and develop multiple team managers and senior specialist consultants. Meet or exceed Internal Collections Key Performance Indicators through effective management of People, Processes, and Technology within the operating budget.Execute and take ownership of collections strategies and book management.Daily analysis, identification, and execution of relevant campaigns to maximise collections as needed.Design and execute operational tactics.Ensure that resources are adequately trained, developed, and supported.Active management of team managers to ensure consistence agent performance management compliance.Deploy continuous process improvement to enhance the efficiency and effectiveness of existing resources.Ensure the Collections Call Centre is delivering according to operational plans and goals, within the operating budget.Ensure Call Centre productivity is optimized through hands-on management of the team and introduction of best practices.Administrative processes are implemented to enable the smooth running of the department.Strategic and best practice thought leadership within the Call Centre to enhance operational competencies.Compile and produce relevant reporting and analysis to maximize results.Ensure staff are led and managed optimally and Performance Management is applied consistently.Qualifications and Experience2-3 years management experience in collections management or management in the financial services sector.5-7 years’ experience in the collections industry.Fundamental understanding of legal ownership structuresAdvanced knowledge in debtor research and profilingA good understanding of the legal collections process.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4Mjk2MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1790641&xid=1108_182960
9h
1
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MINIMUM REQUIREMENTS
Grade 12 (Matric) or equivalentMinimum five years’ credit management experience in a fast paced and target driven environmentDiploma / Degree in Credit Management or accounting related equivalentLegal related background will be an advantageCommercial / Industrial background
BRIEF DESCRIPTION OF THE JOB
To effectively manage the Creditors Department to collect money on invoices and per terms given and within the credit limit as well as responsible for the overall invoicing and collection activities, maintain and improve sustained cash flow thought diligent and aggressive monitoring of our customers’ accounts.
SKILLS REQUIREMENTS & ATTRIBUTES
Exposure to Pastel or similar accounting packagesKnowledge of the Courier industry very advantageousMS office applications, with excellent Excel skillsExperience in budgeting and forecastingKnowledge of the National Credit Act, including legal processes to collect debtKnowledge of POPIA ActTeam managementAbility to work and interact with all departments and confident to engage at C suite level with Customers
KEY RESPONSIBILITIES OF THIS ROLE (but not limited to)
Opening of customer accountsRequest information from credit verification platforms regarding customer credit history and credit scoresRequest trade references and vet customer appropriatelyIssue welcome letters to approved customersDetermine appropriate credit limits and present for approval in terms of authority matrixReview debtors report updates compiled by the Credit Controller and provide assistance for collection as requiredUpdate and review daily cash flow and follow up on collections that did not come in as expectedReview customer credit limits and manage customer credit applications for approval by the Finance ExecutiveCollate required support for credit notes and refunds and present for approval in terms of authority matrixChair debtor’s meetings with each vertical lead and Account ManagersDiscuss actions to be taken on delinquent customers and follow up on actions as agreedDocument and send updated action plan report to Finance ExecutiveReview of debtors reports on a weekly basisInitiate customer visits when required to resolve queries on accounts or for customers with payment problemsFollow up on problem customers by initiating visits to customers / letter of demand / acknowledgement of debt / final demands / final remindersHanding customers over to attorneys to start legal processesMaintain legal accounts registerManage legal costsKeep track of legal...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjg4NDQxNTYwP3NvdXJjZT1ndW10cmVl&jid=1109425&xid=1288441560
9h
1
We are seeking skilled and experienced Debt Collectors to join our reputable call center. The primary responsibility of this role is to effectively collect outstanding debts from businesses while maintaining a professional and compassionate approach.
Responsibilities:
You will be working Monday - Friday from 09h00 - 18h00 as well as 2 Saturdays a month from 08:00 - 13:30 Proactively contact customers via phone, email, or other communication channels to collect outstanding debtsMaintain accurate and up-to-date records of all collection activities and interactions with customers Analyze customer accounts and plan appropriate course of action to recover outstanding paymentsNegotiate payment plans and settlement agreements with customers, ensuring adherence to company policies and legal requirementsFollow up on payment commitments and monitor payment schedules to ensure complianceIdentify and escalate accounts requiring legal action or further collection effortsCollaborate with internal departments, such as sales and customer service, to resolve customer disputes and inquiriesProvide timely and accurate reports on collection activities, outstanding debts, and progress towards targetsStay updated on relevant laws and regulations related to debt collection practiceUtilize MS Excel and databases to manage and organize customer account informationMaintain a high level of professionalism, empathy, and customer service during all interactionsAdapt to changes in policies, procedures, and strategies related to debt collection
Requirements:
Proven 5 years experience collecting from businesses High school diploma (Matric) is essentialRelevant Diploma/Degree in Financial would be advantageousProven track record of meeting collection targets and working within deadlinesStrong ability to plan and execute strategies to recover outstanding paymentsFamiliarity with legal requirements and regulations related to debt collectionProficiency in MS Excel and databases for data management and reportingExcellent verbal and written communication skillsStrong negotiation and persuasion skillsPolite, compassionate, and confident demeanor when dealing with customersAbility to adapt to changes in policies, procedures, and strategiesClear ITC (credit) and criminal recordCredit 1,2,3 would be advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTYyMDI0ODI/c291cmNlPWd1bXRyZWU=&jid=1619994&xid=356202482
9h
1
Our Client a Global Tech firm is seeking a Technology Domain Specialist to join their team in Sandton on a contract basis. They offer stability, growth, attractive rates and a great working environment.We are looking for an individual to lead the design and architecture of large-scale backend applications using the best practices to ensure high levels of performance, maintainability and availability. Be involved in all aspects of development playing a critical role in design, planning, development, and deployment and drive improvements in the companys software delivery life cycle to enable high quality continuous delivery process. The ideal candidate will bring a mindset of creativity, innovation, and balance bleeding edge technology development with a relentless pursuit of timely product engineering delivery.Requirements4+ years in a senior role designing and developing large-scale web applicationsHands-on public cloud experience - AWS, Google Cloud, Azure, HerokuStrong understanding of containers Docker, KubernetesRequired experience in REST API developmentPolyglot developer with current hands-on development experience in a major framework - .Net Core, Java/Springboot, Python, JS/NodeJS, Nest.JS, Nuxt.JSHands-on experience with low-latency messaging/queueing technologies - Kafka, rabbit MQDemonstrable familiarity with CI/CD process, testing frameworks and practices with tools like git, Jenkins/Bitbucket pipelines, SpinnakerKnowledge of Monitoring and Observability Tools such as Dynatrace & DataDogStrong knowledge of application, data and infrastructure architecture disciplinesExpert understanding of architecture and design across all systemsExperience working within an agile development environmentExcellent written and oral communication skillsAbility to work in a dynamic, remote-first environment with a globally distributed teamLearn about new trends and drive team discussions to improve the product.Excellent written and oral communication skillsComfortable leading the frontend development team in big projectsThis is a hands-on role and code contribution daily is requiredQualificationsB-Degree in Software Engineering7 years experience requiredExperience using Node.js tools, backend tech stacks including Node, Python and GoExperience with testing (Cypress, Jest) and CI/CD platforms such as Bitbucket Pipelines and SpinnakerExperience with SonarCloud (Code scanning, vulnerabilities, code coverage, code quality etc) and Cloudflare (Caching, DNS, WAF, CSP)Experience using Monorepos using Nx (we have over 20+ FE apps in the same repo)Experience with Datadog, AWS services and using Terrafrom, Debt Manager V11.3 mainframe, Debt Manager v702, FTP, Cobol, JCL, Cloud AzureBanking and exposure to agile delivery scrum, kanban and SAFeData Warehousing and information technology Architecture
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MzIwNl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1791131&xid=1108_183206
9h
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Minimum requirements: (Qualifications and Experience)
Grade 12Proficient in MS OfficeProficient in MS PowerPointRelevant Tertiary qualification (added advantage)Numerically orientatedAdvanced proficiency level with Microsoft ExcelBasic statistics knowledgeNobel University
Job description:
Keep dialer downtime to a minimum and ensure any issues are communicated to IT & General Management immediately.Create a dashboard of unique campaign performance metrics, set performance benchmarks/thresholds and monitor and report back on outcomes.Manage dialer functionality including blended, inbound and outbound campaigns.Deliver effective dialing strategies to enhance the success of multiple outbound campaigns.Monitoring the team and agent performance through blended/dialer system and maintain maximum productivity with minimum idle time.Daily performance reporting delivered to the operation.Optimize call abandon rate.Oversee average call duration and identify anomalies for further investigation and review.Providing analysis to the Operations Leadership help increase performance and productivity across the floor.Present, explain and gain support for changes to the dialer strategies or processes based on analysis.Analyze data files and best dialing times to keep the operation as productive as possible.Constant monitoring of agent activity to ensure maximum productivity is achieved.Pacing strategy utilized for campaigns where necessary.Maintenance of dialer templates and provision of these to the business where necessary.Proactive dialer feedback to Team Managers to provide an accurate picture of dialer activity.Continually analyze campaign and agent performance to identify opportunities to increase contact rates and subsequent rpc’s.Meet deadlines for reporting and that the reports are accurate and presented to highest standards.
Required work minimum experience;
3 years previous Dialler knowledge or 3 years Risk (Campaign) knowledge
Technical and behavioral competencies required:
Technical:
Ability to oversee a Retail OR Bank OR Specialized Lending OR Telco OR Public Sector dialing strategy framework, and provide campaign insights to validate vertical strategy.Good knowledge and understanding of:CollectionsNational Credit ActDebt Collector ActAbility to define own contribution in the context of overall business performance.Ability to provide Industry/best practice insights into dialing strategy to facilitate Grou...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTExODY5NDE1P3NvdXJjZT1ndW10cmVl&jid=1080499&xid=1111869415
9h
1
Requirements:SAIPA Articles (Preferably done in a small firm)
Job Description:1. Monthly Analyses Sales and Cost of Sales:• Ensuring that sales and cost of sales transactions are correctly allocated.
2. Monthly Analyses operating Expenses:• Bad Debts• Cleaning• Commission Paid• Consulting Fees• Repairs and Maintenance• Staff Training• Staff Welfare• Subscription• Telephone and Fax
3. Monthly Analyses Sales and Cost of Sales:• Journalising the manufacturing variances and ensuring that the variances asper the income statement/T.B balances with the Weekly/Monthly Production Report.
4. Monthly Analyses and balancing of loan accounts:• Preparing loan account schedules.• Ensuring that the loan accounts balance in all sets of accounts.• Preparing monthly summary of outstanding balances.
5. Month end schedules for the instalment sales:• Reconciling loan statements to the balances as per the accounting records.• Processing finance charge journals.• Preparing monthly summary of outstanding balances.
6. Fixed Asset Register:• Maintaining the fixed asset register.• Process depreciation journals.• Maintain fixed asset file.
7. Ensure that the cash books are processed and reconciled on a weekly basis.
8. Ensure that all inventory control accounts balance with stock on hand schedules (Quantities, unit cost and value)
9. Ensure that debtors are balanced by no later than 2 work days after the last day of the month:• Debtors to have received their monthly statements by no later than 2 work days after the last day of the month. • Ensure that statement are correct and sent to the correct contact person for each respective client.
10. All creditors must be reconciled by the 10th of each month.• Prepare creditors reconciliations for each creditor. (Including NED Fleet Account) • Ensure that all variances are recoiled and clearly set out on the creditor’s reconciliation.
11. Payroll Accrual Accounts:• Prepare monthly payroll journal.• Prepare a reconciliation for each of the payroll accrual accounts. • Ensure that each payroll accrual accounts balances to actual outstanding amounts.
12. VAT Reconsolidation:• Prepare monthly VAT reconciliation.• Ensure that accounting records balance with VAT 201 forms.
13. Provision for Taxation:• Prepare monthly provision for taxation journal.• Prepare monthly provision for taxation schedule.
Month End Reporting:https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDQ4NzgwNDQzP3NvdXJjZT1ndW10cmVl&jid=1523447&xid=1448780443
9h
1
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You will be responsible for supporting the Head of Credit Control, this role will be responsible for reducing debt, handling queries, and working with the team to streamline processes. Leading an evolving credit process and policy will be a key part of this role, as will the management and development of the credit controllers.
Key Responsibilities:
Managing and developing MEA AR team and own customer ledgerHandling daily management process to track the cash collection throughout the month, with clear notesMaintain customer master data and customer credit checks using the DoA to obtain approval before setting the new customer profileHandling customer queries, making sure they are rooted to the correct department to investigate and resolveEnsure customer accounts are reconciled, including withholding tax /exchange rate/ bank chargesManaging the month end process and reportingIdentifying and escalating potential bad debts to managementLeading the daily, weekly, and monthly catch meetings with customers and internal customersAccount escalations and legal processingPut customers on stop where necessary and communicate this to relevant departmentsAssisting the Head of Credit EMEA and SEA with the development and implementation of policies and processes including but not limited to, credit policy, payment terms, credit balance processes, bad debt provision and other process documents
Background and Skills:
Background in credit control essentialCICM Qualification or studying towards / desire to studyEffective management and communicationAbility to manage a large debtors listCustomer focused individual who is self-motivated and results drivenAbility to build strong trusted relationshipsTime management and prioritisation skillsAbility to use own initiative and think ‘outside the box’Excellent face to face and telephone manner, with strong written and oral communication skillsIs adaptable and able to respond to business needs in a fast-paced environment.Can look for continuous improvement of reporting and controls.Must be a self-starter who can work independently and as part of a team.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzYzOTE5OTgxP3NvdXJjZT1ndW10cmVl&jid=1394261&xid=3763919981
9h
1
SavedSave
Introduction
A well-established global security company based in Centurion, is looking for a Regional Operations Director to join their team. Send your CV to hr5 (at) peopledimension (dot) co (dot) za.
Responsibilities:Responsible for provision of quality contractual and ad-hoc secure solution services to customers within the region, in compliance with legislation, company policies, processes and procedures, to ensure the achievement of budgeted financial targets, satisfied customers, sound business ethics and mitigate risk in the business.
Duties:
Effective management of the regional financial performance
Revenue Growth:• Organic Growth achieved against budget
Gross Margin Improvement:• Direct Labour control / percentage improvement• Direct Other cost reduction / percentage improvement
PBITA (Profit Before Interest, Tax and Amortisation) improvement / budget achievement:• Escalations achieved against budget
Overhead cost control:• Overhead percentage compared with budget• Overhead cost reduction• Number of claims / claim value reduction
Manage the Region’s cash flow:• DSO management• Debt increase beyond 60 days• Bad debt movement into 180 days• Capex spent vs. budget
Effective management of staff with region
Effective Organisation• Regional organisational structure staffed,• Staff turnover analysis, proper allocation of staff to positions and structure.• Set and agree objectives and performance standards with staff, including understanding of policy and procedures Monitor performance and provide feedback.
Staff Development• Succession Planning in place, updated and practiced• Determine training needs for direct reports (in line with training and HR policy).• Arrange for attendance of subordinates at scheduled training interventions and coach staff as needed.
Leadership• Set and maintain acceptable standards of behaviour at work by all subordinate employees, as required by Companys code of conduct and disciplinary code.• Ensure that all disciplinary actions are conducted in compliance with Company policies and procedures.• Hold regional management team meetings and communicate to all regional staff through those briefings.
Effective management of operations
Customer Focus• Retention and customer satisfaction ratings improved• Proportion / percentage of contracts lost reduced• Undertake regular and consistent customer visit and assess performance• Monitor customer service levels.
Quality of Se...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzA2MzYxMTAxP3NvdXJjZT1ndW10cmVl&jid=1700142&xid=3706361101
9h
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Contract period:
12 months
Job Overview:
To mainly collect outstanding debt in line with current receivables policies and procedure but also to recognize revenue, and to reduce unallocated deposits.
Duties and Responsibilities:
Manage Debtors
Generate invoices relating to allocated debtor accounts.Receipt of deposits by allocated debtors.Submit debit/credit notes and refund applications.Ensure timeous collection of debtors.
Unallocated Deposits
Follow up on unallocated deposits daily with a view to reducing receivables.Control import and flow of unallocated deposits on Saltlake and relevant accountsReconcile unallocated deposit GL and sub-ledger accounts and listingLiaise with Bank to trace depositors
Credit Control Environment (Reconciliation)
Reconcile allocated debtor accounts monthly.Follow up on outstanding accounts and initiate debt collection enforcement of outstanding amounts older than 30 days.Comply with the provisions of the relevant policies and procedures.
Client Interaction
Project a satisfactory image of the CAA in dealing with mailed, telephonic or personal interactions.Ensure that internal and external service standards are met.
Minimum skills, experience, and qualifications requirements:
National Diploma or NQF level 6 qualification related to Finance or Financial management
Ideal Qualification Degree in accounting
5 years Credit Control Experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83OTE1MjkzOTk/c291cmNlPWd1bXRyZWU=&jid=377563&xid=791529399
10h
1
Vacancy alert !!!Accountant (Debtors)Parktown, JohannesburgRequirements-Bachelor of commerce degree (undergraduate)-3-4 years experience in debt collecting-Good knowledge of office-Experience with Pastel-Drivers License (may be required to travel to clients)Salary up to R35 000 CTCEmail detailed CV to bernadette@prrrecruitment.co.za#accountant #debtcollection #debtors #pastel
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84ODIwODI1MjU/c291cmNlPWd1bXRyZWU=&jid=1616275&xid=882082525
10h
1
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Job DescriptionResponsible for foster unity and trust among their team for success. The technical aspect requires the Head of IT to mentor and guide the team (30pax) along the way toward maintainable product with high quality. Moreover, they provide technical guidance and recommendations whilst remaining hand-on with day to day application development. Job Responsibilities
Supporting and complying with documented software process and procedure requirements spanning all phases of software product life cycleHelp the team make decisions that are aligned with the macro-scale goals for the organization. While the development team themselves focus on the design decisions that are most beneficial at the micro-scale of the feature or system for which they are responsible.This individual is responsible for aiding in the overall planning, execution, and success of complex software solutions to meet our customer needsDeveloping and maintaining high-quality software products supporting the organizations standards and infrastructure, using Microsoft .NET Framework, .Net Core, SQL, and integrated system componentsSupporting and complying with documented software process and procedure requirements spanning all phases of software product life cycleParticipating in meetings with other team members to design and develop high-quality, object-oriented business objects; and conducting research and evaluation of software-related technologies and productsCollaborating with other team members and managing off-shore resources Managing your own work time and priorities in accordance with aggressive development deadlines, best practices, and a quality/delivery methodology, such as Agile Development, that includes development standardsStakeholder Management Strategy and Continuous Improvement
Soft Skills
Collaboration - identifying and clearing roadblocks for your team.Team Debugging and hands on Development Technical Debt ManagementTask ManagementMentorship
Qualifications
At least 8+ years of experience of software developmentA deep understanding and working knowledge in the following areas of development:Developing applications on OOP such as the .NET Framework using C#, .Net Core. This includes a deep understanding of the various components and features of the .NET framework and related technologiesBuilding multi-tier, data-driven applications for the web.Solid understanding of SDLC processesObject-Oriented Design & DevelopmentAgile Development TechniquesKnowledge of CI/CD pipeline process and applicationsClear understanding of REST APIsExposure and working knowledge of ...
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10h
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Collect outstanding debt and liaise with clients to ensure prompt payment from them by reconciling accounts and forwarding necessary documentation.
Primary Responsibilities for the Role
Daily Management of Debts and Collections for allocated customersSwitchboard Assistant/Back-up dailyEnsure that debts are paid in a timely mannerCollect overdue invoices (Maintenance, Hardware, Dockets, Bounced Debit orders, Installations, Repairs etc.) by Telephone, email & letter within agreed timescalesMaintain and regular update of customer master dataIdentify changes in payment patterns and propose action to avert indebtednessEnsure that all transactions/payments are compliant with SARS and International RegulationsHandle disputed bills and negotiate to bring payment within agreed termsProvide accurate advice on billing queriesRespond promptly and completely to both client and internal enquiresPropose write off of irrecoverable accountsProviding ad-hoc reporting as and when requestedAdvise on posting of payments and allocation as requiredEnsure monthly processing deadlines are met as requiredAssist in sending out of monthly statements/letters as may be agreed from time to timeMaximize cash collection across RegionsUndertake account reconciliations as requiredPrepare Handovers for delinquent accounts & prepare files for transfer to the Debt Recovery Dept. (Attorney)Prepare copies of invoices and statements on request per customersCheck bank-statements to establish paymentsSuggest to Management to put STOP SUPPORT on Customers who have not paid their accounts.Suggest to Management to Take customers OFF Stop Support if/when neededReport on status of Age Analysis at meetingsAdministrative duties, including professional electronic communication with clientsMeeting monthly and yearly targetsUpdate customer comments with all debt collecting and other communication
Minimum Qualification and Experience Requirements
Matric / Grade 12 / EquivalentFinance or Credit Management qualification will be advantageousMinimum 1 years’ experience in credit controlKnowledge and understanding of debt collecting proceduresAbility in dealing with clients at all levels, including corporate entities and high net worth individualsAbility to prioritize in under pressure environmentConfident personality who is able to operate at all levelsExcellent communication skillsA self-starter who is pro-active and can set and achieve goalsAbility to recognize potential risk to the Firm and escalate it.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NjM2NzQzNTM/c291cmNlPWd1bXRyZWU=&jid=1208228&xid=963674353
10h
1
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We are looking for a passionate Senior Data Developer or Team Lead to join our existing development team. This individual should be highly experienced in Microsoft SQL Server, ETL processes such as SSIS, and Data Warehousing. This individual must have a drive to lead a development team and be able to balance Team Management, Architecture, and Development.
We are passionate about our solutions, our people and what we bring to market and we are looking for candidates that share this vision and have a keen appetite to be involved in what we are doing across multiple industries, delivering challenging cutting-edge web and mobile solutions.
As a Team lead delivering data solutions, you will play a vital role in contributing to our existing team of developers. Your role will be influential in guiding, contributing and developing a variety of technically challenging projects. Your role will be to provide architectural direction, team management, and development to our products and data requirements.
Primary Responsibilities for the Role
Manage a team of Data Developers whose focus is the support, maintenance, and improvement of current data processes across various products and function,Guide a roadmap of data requirements with the Development Manage and Solution Owners to improve and modernise the way we ingest and process our data, as well as implementation of new data processes or architecture,Prioritise and plan sprint activities in collaboration with the Development Manager and Solution Owners.Help guide the design and refinement of ETL data processes for medium to large incoming data sets using SSIS and Microsoft SQL Server,Collaborate in a fast-paced team environment to understand, engineer, and deliver on business requirements,Strike a balance along the dimensions of feasibility, stability, scalability, and time-to-market when delivering solutions,Identify areas of technical debt and recommend solutions to improve the solutions,Work with multiple agile development teams that include testers, developers, and DevOpsAn openness to learn and implement new technologies outside of Microsoft SSIS such as Apache Kafka or AWS Glue.
Minimum Qualification and Experience Requirements
Education & Qualification
Relevant tertiary qualification in Computer Science or related field.Azure or AWS accredited certification in Database Development or BI Development
Skills and Competency
Provide prompt and accurate feedback to relevant stakeholdersEstablish standards or best practice for Data development approach and methodology.Document and update knowledge base, dr...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjU5OTM4Njk/c291cmNlPWd1bXRyZWU=&jid=1270663&xid=165993869
10h
1
SavedSave
We are looking for a passionate Data Developer to join our existing development team. This individual should be experienced in Microsoft SQL Server, ETL processes such as SSIS, and Data Warehousing.
We are passionate about our solutions, our people and what we bring to market and we are looking for candidates that share this vision and have a keen appetite to be involved in what we are doing across multiple industries, delivering challenging cutting-edge web and mobile solutions.
As a developer delivering data solutions, you will play a vital role in contributing to our existing team of developers. Your role will be influential in contributing and developing a variety of technically challenging projects. Your role will be to provide support, and development to our products and data requirements.
Primary Responsibilities for the Role
Design and refine ETL data processes for medium to large incoming data sets using SSIS and Microsoft SQL Server.Collaborate in a fast-paced team environment to understand, engineer, and deliver on business requirementsStrike a balance along the dimensions of feasibility, stability, scalability, and time-to-market when delivering solutionsIdentify areas of technical debt, recommend, and implement solutions
Work with multiple agile development teams that include testers, developers, and DevOpsAn openness to learn and implement new technologies outside of Microsoft SSIS such as Apache Kafka or AWS Glue.
Minimum Qualification and Experience Requirements
Education & Qualification
Relevant tertiary qualification in Computer Science or related field.Azure or AWS accredited certification in Database Development or BI Development
Skills and Competency
High Beneficial skills:
Experience in other forms of ETL process such as Event Stores like Apache Kafka, AWS Glue, Azure Data Factory
Experience with AWS and/or Azure, understanding SaaS Cloud based concepts
Experience working with Atlassian SuiteExperience in the Telecommunications and/or Workforce Management industriesExperience in working with advanced insights through Machine Learning.
Communication & Ownership Skills:
Provide prompt and accurate feedback to relevant stakeholdersEstablish standards or best practice for Data development approach and methodology.Document and update knowledge base, driving a learning culture and equipping the broader team for success.Communicate effectively with managers, developers, and other stakeholdersStrong analytical and problem-solving skillsGreat team pl...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82MjczNTQyNzA/c291cmNlPWd1bXRyZWU=&jid=1270662&xid=627354270
10h
1
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Job Description/Duties:
Legal procedure where the asset of a deceased person is managed and distributed.Meticulous planning and execution.Intestate Administration of Estate.Obtaining a letter of authority to act on behalf of the relatives.Obtaining the letter of administration.Court Appearances if necessaryTestate Administration of Estate.Reading of the will in court.Identifying a Deceased Person’s Assets.Paying the Estate Administration Fees.Recovering Debts.Paying Creditors.Probate Services.Determining the Value of the Assets.Tax Services.Distributing Assets to Beneficiaries.Accounting to Beneficiaries.
Minimum Requirements:
Knowledge of the full deceased estate process.Experience with Deceased EstateWork independentlyWork well in a team
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82NTEzNjU5Mjg/c291cmNlPWd1bXRyZWU=&jid=1391665&xid=651365928
10h
1
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Introduction:A medical technology situated in Pretoria East is seeking a Debt Collector with a minimum of four years’ experience within a similar role to join their team.
Job purpose:To collect outstanding amounts for Lexie Hearing clients. Have at least 50 conversations with clients in arrears per shift.
REQUIREMENTSMinimum education (essential):National Senior Certificate
Minimum applicable experience (years):• 4 years• Required nature of experience:• Debt collection• Experience in an international call centre is beneficial
Skills and Knowledge (essential):• Accounting Software (ie Pastel / Xero)• Microsoft Excel• Google Suite
Other:• 5 days a week; 9 hours a day with an hour lunch.• Hours: 16h00 - 01h00
COMPETENCIESEssential Competencies:Examining InformationEstablishing RapportShowing ComposureResolving ConflictMeeting TimescalesChecking ThingsFollowing ProceduresUpholding Standards
Important Competencies:• Interpreting Data• Developing Expertise• Adopting Practical Approaches• Thinking Positively• Embracing Change• Inviting Feedback• Understanding People• Valuing Individuals• Managing Tasks• Producing Output• Taking Action
KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES
Debtors liaison 90%• Follow debtors collection process.• Suggest optimisations to debtors collection process.• Ensure proper and clear correspondence with customers including via phone, email and text.• Ensure proper record is kept of all communication with debtors on relevant platforms.• Ensure Salesforce is updated with activities in the debtors process.• Ensure customer contact details in Salesforce are correct after confirming details with the customer.• Update and maintain customer contact details in Salesforce.• Compile weekly feedback of debtors outstanding and communicate with Financial Manager on a regular basis.• Meet all relevant debtors deadlines.• Plan and structure daily work to meet deadlines efficiently.• Negotiate payment arrangements with customers to increase debt collection.
Stripe administration 10%• Process payments on Stripe.• Update credit card details on client accounts.• Maintaining records of the above on relevant platforms.• Process credit notes on Stripe.• Compile letters of demand.
QMS• Follow relevant processes in line with the dictated QMS processes
Salary offered:Market related
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTAyNTI3NDAyP3NvdXJjZT1ndW10cmVl&jid=782226&xid=2102527402
10h
1
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BUSINESS ANALYST (Finance)
Introduction:A forward thinking and innovative med-tech company situated in Pretoria East is seeking a dynamic Business Analyst with at least 3 years’ experience to become an integral part of the team.
Job purpose: The Business Analyst will take ownership of assigned products in the financial department. They will be responsible to handle project aspects including business models, specifications, budgets and financial models, progress tracking, management of resources and team capacity. They will increase company profitability by driving success by designing efficient and scalable systems/initiatives and ensuring on-time and on-budget delivery thereof.
REQUIREMENTS
Minimum education (essential):• BCom Financial related Degree /• Bsc Information Technology /• BEng Industrial Engineer
Minimum applicable experience (years):• 3-4 years minimum
Required nature of experience:• Business Analysis and project management within the financial services/debt collecting/finance industry• Development of projects, initiatives and system specifications• Business intelligence• Reporting on data• Requirement gathering and documentation• Project Management
Skills and Knowledge (essential):• Excellent computer proficiency (especially in MS Office Excel).• Report and proposal writing skills.• Business Process design.
COMPETENCIES
Essential Competencies:• Examining information• Documenting facts• Providing insights• Making decisions• Managing tasks• Producing output• Taking action• Pursuing goals
Important Competencies:• Adopting practical approaches• Exploring possibilities• Convincing people• Articulating information• Directing people• Conveying self-confidence• Showing composure• Resolving conflict• Embracing change• Inviting feedback• Meeting timescales• Checking things
KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES
Business Analysis 60%• Collections portfolio analysis and monitoring (incl. roll rates, LGD’s and PD’s, propensities, forecasting of collections and cash flows.• Craft and implement financial collections strategies and processes.• Data management, integration and architecture to enable rapid and accurate reporting across multiple systems.• Agent performance, efficiency and effectiveness analysis and reporting.• Multi-task on a suite of projects and strategies, all within different stages of development and implementation.• Create SOP and be...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDQxMjg4NDEwP3NvdXJjZT1ndW10cmVl&jid=1244772&xid=2441288410
10h
1
One of our TOP banking clients is in urgent need of Legal / Recoveries Agent, to join them in Sandton on a 3-month contract.
MUST be: ITC (Credit clear) - cannot be listed for debt review, judgements, debt written off, accounts handed over, CLEAR criminal record, no fraud listings
Great track record - Reference checks will be conducted upfront (We want TOP performers, reliable staff)
Must be willing to work on alternate Public holidays and Saturdays
Must be willing to work rotational shift, latest shift being 7 pm
Must have reliable transport and stay within close range of Sandton
No less than 4 years LATE STAGE collections experience on CREDIT CARDS, collecting for the TOP Banks credit cards (FNB, Standard Bank, ABSA, Nedbank)
MUST have great telephone etiquette and great customer service skills
Looking for energetic staff
Should be great at problem solving
Must be available immediately to start
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzkwNzkxNzA5P3NvdXJjZT1ndW10cmVl&jid=1676734&xid=1390791709
10h
1
One of the TOP banks is looking for an individual with debt review work experience, who worked at one of the TOP banks in S.A. OR worked at an agency who assist the Top banks, to work for them on a temporary basis in Sandton. It is for a 3-month contract.
Should have at least 3 years experience of FULL debt review experience : Dealing with debt review applications, insolvent cases, sequestration, deceased estate.
MUST have a NQF Level 5 banking FAIS related qualification
RE 5 is a PLUS
Basic salary and performance based commission
Must be energetic
Well spoken - English
Clear ITC (Credit), crim and fraud
Great references
Available to start immediately
Must be able to work rotational shifts (latest shift being 19:00), alternate public holidays and Saturdays
Must be honest and reliable
Great at timekeeping
Must have reliable transport
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMDk2MTc5NTM/c291cmNlPWd1bXRyZWU=&jid=1640141&xid=109617953
10h
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