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A managed care company based in Cape Town is recruiting for a professional and motivated HR Administrator to fill this vacancy.
Job Purpose:
The Human Resources Administrator provides support to the business and ensures that all Human Capital transactional activities are effectively executed across the value chain.
Key responsibilities may include but are not limited to:
• Provide the relevant and appropriate administrative and operational support in line with the business and groups processes
• Timeous and accurate capturing, updating and maintenance of human capital records on all platforms and/or systems
• Participates with end-to-end recruitment and onboarding processes
• Drafting of disciplinary documentation ensuring adherence to applicable processes with oversight from the HR Manager
• Attendance at Disciplinary Enquiries (DE)
• Participate with the implementation of an employee value proposition to drive the attraction and retention of talent
• Act as a champion for the implementation of human capital policies to ensure that all decisions are fair and objective
• Assist in driving people wellness initiatives throughout the business
• Collaboration of information for human capital reporting
• Administration of the payroll and employee benefits component of the business
• Provides the relevant and appropriate HR administration support to business as and when required in line with the groups shared services processes
• Champion Change Management with all stakeholders
• Drive and influence the culture of the organization by assisting with various employee engagement programmes
• Participate in projects as identified in line with the human capital strategy
• Communication with various internal and external stakeholders
Critical Skills/ Competencies:
• Highly numerate
• Solutions driven
• Excellent Problem solving and Accuracy skills
• Strong analytical skills
• Meticulous attention to detail
• Self-starter, motivated, takes initiative and can work independently
• Excellent communicator with all levels in an organisation (verbal and written)
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills)
• Ability to logically work with volumes of data Experience:
• Proven experience as an HR Administrator in a generalist capacity
• A demonstrated track record of delivering excellent results in a fast-paced, high pressurised environment
• Experience in healthcare insurance, financial or administration industry knowledge of relevant legislative environment is highly desirable Education and Applicable Systems:
• Matric
• Diploma or Degree in HR Management is a prerequisite
• Proven proficiency in MS Office packages Working hours: Flexible hybrid during the ...Job Reference #: 202660
3d
1
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A leading family office seeks a detail orientated Client Portfolio Analyst to ensure proper take-on of new clients, conducts suitability assessment of clients and analysis of client affairs and prepare new client reviews and proposals.
Portfolio Management
* Ensure proper take-on of new clients, collecting FICA and liaising with client service team
* Conducts suitability assessment of clients and analysis of client affairs (fact find)
* Prepare new client reviews and proposals
* Prepare and oversee client implementation plans
* Maintain and update client lists, provide tax statements when requested and calculate expected CGT
* Prepare cash flow forecasts using expected investment returns and cash needs
* Ongoing monitoring of client portfolios - preparing trade recommendations and rebalancing of portfolios when necessary
* Attend client meetings, prepare meeting packs, notes and minutes
* Prepare feedback to general client queries and ad hoc investment analysis requests
* Check monthly and quarterly reports and liaise with reporting team on requirements
* Reconcile and audit client reports
* Prepare quarterly commentary on client portfolios
* Assist with any ad hoc requests and general administration involved in maintaining client portfolios and files
Trading and execution support
* Take responsibility to ensure all trades are executed accurately and timeously
* Investigate trading queries
Compliance & Risk Management
* Ensure that client files are properly set-up and maintained
* Ensure clients adhere to approved fund manager list, asset allocation targets & limits
* Maintain record of client advice
* Business, Economics or Investment related degree, preferably with Honors
* Investment related postgraduate qualification (or studying towards) such as CFP or CFA advantageous
* 2-3 years of relevant experience in the finance / investment industry
Salary up to R480 000 CTC
* Business, Economics or Investment related degree, preferably with Honors
* Investment related postgraduate qualification (or studying towards) such as CFP or CFA advantageous
* 2-3 years of relevant experience in the finance / investment industry
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU2MjY3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243797&xid=1555_56267
2y
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Parvana Strategic Sourcing has established itself as a leading provider of permanent and temporary recruitment services to the South African, European and UK marketplace. In addition to this we have enjoyed considerable success in Australia and other part
This is a remote position.
*Client Details: *
This client looks for high achievers who wish to build a career at a top international IT company. Their typical applicant should not just be looking for a job, but should be seeking a career filled with opportunity, should enjoy the challenge of working towards stretch goals; and be willing to take every chance to grow on a technical and personal level. Join an elite team.
*Role Responsibilities: *
* Participating in the planning and rollout of enterprise systems projects.
* Conducting system analysis and compiling solution design specifications.
* Performing software development according to specifications.
* Performing software unit and system testing of the enterprise system.
* Performing troubleshooting of the enterprise systems.
* Identifying bugs and preparing fixes and enhancements to code.
* Testing technical changes and coordinating the release of the change requests.
* Assist with the planning and implementation of system changes to applications.
* Assist with the planning and management of preventative maintenance.
* Performing system administration in regards to user access, user requirements and assessing the scope required for changes and enhancements to the system.
* Providing mentorship and skills transfer to team members and junior developers in presentations, workshops and one-on-one sessions.
*Preferred Qualifications: *
* 3-year Diploma or Bachelor Degree in Software Engineering or similar.
*Relevant Skills / Experience: *
* 5 years software development experience.
* Web development using ASP.Net.
* Experience with:
* VBScript | Visual Studio | Team Foundation Server | RDMS | HTML | CSS.
* SSIS | SSRS | SSAS | Microsoft Azure (Cloud) | Bootstrap | JavaScript.
* jQuery/AngularJS | Ajax | Web API | C# | SQL Server | MVC/ASP.Net Core.
* Preferred experience:
* Experience building multi-tier enterprise systems.
* Quality assurance understanding.
* PMBOK project management.
* Agile development.
* ITIL knowledge and understanding.
*Work Location / Type: *
* Hybrid.
PS Even if you feel you dont have all the skills listed or if this spec isnt what you are looking for, feel free to send your CV as we probably have other opportunities that could interest you. For a more comprehensive and updated list of opportunities that we have on offer, do visit our website - ( www.parvana.co.uk )(http://www.parvana.co.uk) .
Developer, .Net, ASP.Net, Agile
Developer, .Net, ASP.Net, Agile
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1NzE4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243457&xid=1555_55718
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Parvana Strategic Sourcing has established itself as a leading provider of permanent and temporary recruitment services to the South African, European and UK marketplace. In addition to this we have enjoyed considerable success in Australia and other part
*Client Details:*
Our client is an international highly successful software development house with a niche focus in the telecommunications and payment gateway sector. With 20 years of proven success and phenomenal growth, this client has an incredible training and mentorship program. Your colleagues will be Agile in approach, highly qualified and awesome people. Continuous improvement is a way of life which is reflected in a flat organisational organogram where you are encouraged to participate, contribute and your opinion will be valued. Each person is encouraged to be themselves. For those that are ambitious, this is the best organisation to fast track your way up the career ladder. Those that enjoy routine are encouraged and supported to be subject matter experts.
*Role Description:*
* This is a technical, hands-on opportunity for you to be part of a Unix operations team who have responsibility for the operating systems of several blue-chip clients.
*Role Responsibilities:*
* Taking a high-level approach to both identifying and permanently resolving recurring support issues as proactively as possible while maintaining excellent customer relationships and promoting a positive customer experience.
* Involved in the delivery of cutting-edge projects in the telecommunications industry, financial services sectors as well to assist within the team with the analysis and design of new and enhanced rollouts of the latest hardware, operating system and database technologies.
* Implementation and maintenance of existing and new monitoring and alerting tools to ensure all alerts generated on customer sites are dealt with efficiently.
*Preferred Qualifications:*
* Relevant IT Qualifications (Diploma or Degree)
* TDC and VCP Qualifications.
* IT Hardware certifications advantageous (Server / storage / tape library)
* Oracle certifications advantageous
* Senior Certificate
*Relevant Skills / Experience:*
* Unix administration experience (HP-UX / Solaris / AIX / Linux).
* Unix scripting experience (Bash / Perl / Python / etc.).
* Experience with VMware, Hypervisor, Veritas NetBackup, networking and RHEL Linux experience.
* Knowledge of FC/SAN technologies advantageous (EMC / HP / IBM / ORACLE).
* Knowledge of backup technologies is advantageous (Symantec / EMC / HP / ORACLE).
* A knowledge of relational databases and stored procedures is advantageous.
*Work Location / Type:*
* Remote work
PS Even if you feel you dont have all the skills listed or if this spec isnt what you are looking for, feel free to send your CV as we probably have other opportunities that could interest you. For a more comprehensive and updated list of opportunities that we have on offer, do visit our website
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1NzA5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243451&xid=1555_55709
2y
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We are looking to recruit a Reconciliation Clerk to work within the Banking and Sales Audit department of Clicks Group Services. The role will be based at Clicks Head Office in Cape Town and will report to the Senior Supervisor (Finance).
The main purpose of the job is to reconcile accounts on a monthly basis using SAP
*Job Objectives:*
* To reconcile using the SAP and advance Excel functions.
* To liaise with the Banks, CIT, Store Compliance and branches.
* To complete daily filing of accounts and other administrative related issues.
* To report and liaise with your supervisor.
* To prepare journal uploads on a daily basis using SAP.
* To minimize losses/risk to the company.
* To alert the business to any irregularities regarding banking and sales.
* To prepare monthly Balance sheet recons and upload to Share Point.
*Qualifications and Experience:*
* Matric/Grade 12 (essential).
* Matric level maths and accountancy.
* Relevant tertiary qualification such as B.Com, B.Tech or certificate in Advanced Bookkeeping (advantageous).
* Strong PC literacy (Microsoft Excel, Outlook).
* 2 – 3 years experience in similar environment.
* SAP experience (advantageous).
*Skills, Abilities and Job Related Knowledge:*
* Strong attention to detail.
* Verbal and Written communication skills.
* Ability to liaise and communicate at all levels.
* Good time management skills.
* Ability to handle pressure and meet strict deadlines.
* High work standards.
* Ability to follow rules and procedures.
* Analytical and problem solving skills.
*Essential Competencies:*
* Delivering Results and Meeting Customer Expectations.
* Following Instructions and Procedures.
* Coping with Pressures and Setbacks.
* Achieving Personal Work Goals and Objectives.
*Qualifications and Experience:*
* Matric/Grade 12 (essential).
* Matric level maths and accountancy.
* Relevant tertiary qualification such as B.Com, B.Tech or certificate in Advanced Bookkeeping (advantageous).
* Strong PC literacy (Microsoft Excel, Outlook).
* 2 – 3 years experience in similar environment.
* SAP experience (advantageous).
*Skills, Abilities and Job Related Knowledge:*
* Strong attention to detail.
* Verbal and Written communication skills.
* Ability to liaise and communicate at all levels.
* Good time management skills.
* Ability to handle pressure and meet strict deadlines.
* High work standards.
* Ability to follow rules and procedures.
* Analytical and problem solving skills.
*Essential Competencies:*
* Delivering Results and Meeting Customer Expectations.
* Following Instructions and Procedures.
* Coping with Pressures and Setbacks.
* Achieving Personal Work Goals and Objectives.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1OTAxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243585&xid=1555_55901
2y
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Our client is looking for a Sales Representative to join their team.Duties and Responsibilities: Deliver on Regional volume and value. Support and motivate Business Partners by training their Teams, both in classroom and via Trade visits, manage and drive their stock replenishment all while nurturing and developing the relationshipEnsure that strategic customers are called on regularly by following a call cycleTo ensure continuous product availability in both partners and outletsEnsure sufficient stock rotation across channels and partnersTerritorial asset management for coolers and others.Identify strategic customer and ROI opportunities for asset placementIdentify, create, and implement ad hoc customer promotion solutions e.g. Meal combos in conjunction with the internal relevant stakeholders.Establish, develop, and maintain positive business and customer relationshipsAssist in the implementation of all national or regional key account promotionsPerform cost-benefit and needs analysis of existing/potential customers to meet their needsReach out to customer leads through cold callingResolve customer complaints by investigating problems and finding solutionsKeep management informed by submitting all required reports, weekly, monthly, and annual territory analysis, and feedback i.e. best practices and competitor and promotional trendsContinuously improve through feedbackMonitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.Utilize free stock (Liquid Leverage) and sample stock to generate sales volume, instore presence, build instore displays and enable brand buildingMeticulously submit all required administration, as requested, on time & in fullLiaise regularly with our Distributors and merchandising partnersManage the sampling for the territory based on channel, outlet and target consumer, to drive sales volume and product exposure.Manage and nurture customer relations and assist/educate business partners, distributors, agents, and their sales teams to be the be best representatives of the brand.Excellent sales and negotiation skills.Excellent communication skillsGood organizational and time management skills.The ability to work well on your own and as part of a teamPrevious Customer Service experienceFlexibility Availability whenever requiredConfident and energeticExcellent sales and negotiation skills.Excellent communication skillsGood organizational and time management skills.The ability to work well on your own and as part of a teamPrevious Customer Service experienceFlexibility Availability whenever requiredConfident and energetic2 years sales experience in beverages or FMCG with credible quality referencesExcellent Computer literacyThe a
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg0MTk1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214608&xid=1109_84195
2y
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The Offsite Maintenance Assistant position is a Technical customer service support role that requires someone with a Technical background with a natural flare in Customer Service.
Training will be provided to the chosen candidate but experience in the above mentioned areas is a pre-requisite.
Roles and Responsibilities
* Answer support calls and responds to support emails.
* Address customer inquiries both over the phone and by email.
* General office administration within the scope of the technical department’s daily running.
* Aiding the National Maintenance Manager with any administrative work required.
* Checking all networks twice daily or as allocated by the Manager.
* Resolving maintenance issues – Liaising with stores.
* Fixing errors remotely wherever/whenever possible.
* Dispatching contractors via Freshdesk.
* Aid onsite maintenance technicians and contractors onsite.
* Ensure all onsite checklists are completed before the technicians leave the site.
* Make sure all new stores are handed over and added to daily reports.
* Revamping and renovating the current network and stores remotely.
* Assist installers with new networks and stores installations remotely.
* Maintain and improve quality results by adhering to standards and guidelines.
* Update job knowledge by studying new products and understanding the solutions offered.
* Provide customers with product and service information.
* Identify and escalate priority issues to the Manager.
* Document all call information according to standard operating procedures.
* Follow up with customer calls where necessary.
* Update weekly maintenance reports.
* Go the extra mile to build and maintain a positive trust relationship with clients and colleagues.
* Willing to work after hours and weekends when required.
*Personal Skills/Attributes*
* Good communication skills are pivotal in this position.
* Must be a team player.
* On-time and punctual in all your duties.
* Problem Solver & out of the box thinking.
* Well-spoken and professional telephone etiquette.
* Good listener.
* Accurate Data entry/Reporting on required networks.
* Must be able to multitask.
* Be willing to upskill when/where needed (New Technologies/Solutions).
* Have a positive and go-getter attitude.
*Qualifications*
* Minimum Grade 12
* IT qualification (A+, N+)
* 1 year IT call centre experience would be an advantage
* Monthly Basic Salary - R10,000.00 per month (Negotiable depending on experience)
* Hollard’s Life Cover
* Allan Gray Retirement Annuity
*Qualifications*
* Minimum Grade 12
* IT qualification (A+, N+)
* 1 year IT call centre experience would be an advantage
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NDE0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189893&xid=1555_25414
2y
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We are looking for a dynamic and passionate Jnr Account Manager who can manage a range of clients as well assist the AM team with administrative tasks.This role calls for a combination of relationship management, business strategy, operational excellence, strong communication skills and problem solving. You should be comfortable working within different teams in the company.Responsibilities:· Customer Account Planning· Monthly Client Meetings· Customer Strategies, Plans & Implementation· Communicating Client Feedback to Social Places Digital and Management Teams· Identify and communicate further opportunities for new products and integration.· Client On Boarding and Project Management· Client Dashboard Training· AM Team Support:o Assisting team with Zendesk Support tickets.o Assisting team with Monday.com. updates and follow upso Monthly customer reportingExperience (Non-negotiable): · 2 – 3 Years Digital Marketing Experience· 1-2 Years Account Management ExperienceQualifications and requirements: · Drivers licence and carAdditional skills/attributes: · Demonstrate leadership qualities· Good client relationship building and engagement skills· Able to work well in teams· Able to work independently· Able to work under pressure and meet deadlines· Able to passionately drive client satisfaction· Able to troubleshoot effectively and filter relevant information to clients
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0Mzg1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1215035&xid=1320_14385
2y
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A specialist fund management firm in Bellville requires the expertise of a Business Analyst with minimum of five years’ experience in investment administration and exposure to clients and operations processes.Duties:Use researched information when solving problems and apply logic when handling conflict.Apply a systematic and logical approach to get things right.Be disciplined in testing organisational systems, procedures, rules, and norms.Work to a high specification to improve and maintain quality.Provide satisfactory solutions in situations involving the new and unexpected.Set clear objectives, monitor progress, take corrective action and control performance levels.Draw conclusions by probing into things and contemplate the consequences of any action that is likely to be taken by proving the reliability of the information available.Bring a sense of urgency to situations, demonstrate an active approach, be willing to get involved to increase the pace and achieve goals and objectives.The Job Profile indicates that the job holder needs to be a person who is both creative and results orientated. Concern for the consequences of action and alertness to quality and standards may well be key aspects in this job. The position could involve a variety of activities in which emphasis is placed upon achieving results through a logical and factual manner.Standard operating procedures, challenging assignments and the adherence to rules and procedure are integral to the function. Ideally the person who is best suited to the role will be systematic, precise, careful, shrewd, probing, objective, reserved, serious, self-starting, inquisitive, mobile, active, alert and with a desire to get things done quickly and accurately.Quality, organisation, self-control, and an analytical approach are also likely to be important factors to the success of this job.Specific duties:Facilitate scoping and requirements discussionsUnderstand the requirements as specified by the client/operations team/marketPerform and document the high-level impact analysisLiaise with all external and internal stakeholdersPresent the proposed solution to the various approval committeesManage the change through the development & testing phases - In some cases you need to perform testing on changes the clients have that does not impact OPS – i.e. Decalog UpgradeEnsure the change is implemented according to the specificationsPerform post-implementation reviewPerform back-up duties for team membersRequirements:Business Analysis Fundamental coursesMinimum of 5 years’ experience in investment administration and exposure to clients and operations processesTertiary Financial QualificationAttributes:Excellent communication skills, both written and verbalStrong facilitation and analytical skillsAbility to interact professionally with other teams and cl
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0MTQ3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214820&xid=1320_14147
2y
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Job Detail
Offered SalaryR140 678 - R140 678 per annum
QualificationsSenior Certificate (Matric)
IndustryTourism and travel
CentreKnysna, Western Cape - Anysberg Nature Reserve
NotesDivision Conservation Operations Business Unit Landscape East Minimum experience Entry Level Company primary industry Environmental Services Job functional area Operations
Job Description
Job Description CapeNature Conservation seek to appoint a dynamic person to assist with administration, tourism management and infrastructure maintenance at Anysberg Nature Reserve. RESPONSIBILITIES: Administration • Assist with office administrative duties. • Vehicle fleet management and administration. • Assist with the control and management of infrastructure, assets and inventory. • Assist with procurement. • Adherence to Occupational Health and Safety policies and guidelines. • Monthly timesheet completion of production. Tourism management • Provide and promote an efficient and friendly customer service. • Assist in the management of tourism infrastructure. • Assist with management and supervision of EPWP tourism staff. Perform conservation operations • Assist with the implementation of Annual Plan of Operations, (Nature Reserve operational management). • Assist with firefighting operations. • Assist in the maintenance of gardens and general terrain. • Transportation of staff/equipment. Infrastructure and Equipment • Assist in the management and maintenance of all infrastructure. • Assist with maintenance and service of facilities. • Maintain vehicles and equipment. • Maintain tools. MINIMUM REQUIREMENTS: Qualifications and Experience • Grade 12. • At least one-year job related experience. • A valid code B driver’s license. • Computer literacy (MS Word, Excel, Internet use). • No criminal record. Competencies • Willingness to work weekend shifts and irregular hours. • Physical ability to perform conservation assistant duties. • Knowledge and experience in working in administration, tourism and maintenance of infrastructure & equipment. • Ability to function independently and within a team. • Willingness to live and share a house in a remote area with no cellphone reception for a month away from family. Recommendation: • Driver’s licence at least two years old from date of issue. • Experience in tool maintenance accredited certificates. • Power-tool maintenance experience. • Adaptation to extreme temperatures (cold and hot) • Storage management.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNzEyXzIxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190224&xid=1712_21
2y
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The Media Manager will be spending our clients digital budgets wisely within the real time bidding (RTB) and Paid Social environments. Media Managers are required to know where best to buy inventory / online audiences for clients using DV360 and other demand side platforms and Paid Social platforms and ensuring that client goals and ROI are met. SO WHAT IS A Media Manager? Media Managers are responsible for maximising our advertisers digital budgets according to their required goals. Simply, Media Managers will be responsible for defining / creating digital RTB and Paid Social strategies, implementing this in platforms, and spending a predetermined budget - all to ensure client’s digital goals are met & that they see a full return on digital investment. You will need to understand how to buy inventory via various technologies, considering what price, inventory, audiences and programmatic strategies will result in a successful campaign that meets the client’s overall business goals.Closely interacts with other Media Managers, Team Leads, Client Services, in-market Consultants and the Media Strategy team.TASKS Employ Strategic Campaign set-up with sufficient research, working closely with internal & external consultants, account managers and clients Following direction given by country consultant, when applicable Ensure RTB campaigns are built and optimised according to best practice, while keeping the client’s goals in mindEnsure Facebook/Instagram campaigns are built and optimised according to best practice, while keeping the client’s goals in mindWorking closely with Campaign Manager (CM) tech team to ensure seamless integration with full GMP stack clientsBeing able to troubleshoot issues within CM and presenting solutionsAnalyse campaign performance and make recommendations for optimisationRegular review of performance of campaigns across revenue, performance and pacingEnsure campaign delivery against revenue goals and Key Performance Indicators as established with the client and consultantsDaily reporting and monitoring of campaigns to ensure performance goals and revenue objectives are metEnsure all correct revenues and media costs are reported on a daily/weekly/monthly basis based on the client requirement.Being able to interpret data outside of Programmatic Display and Paid Social & delivering holistic overview to clientAbility to check different channel behaviour & impact of various channels on digital campaign performance eg. how does Paid Search influence performance on Display and vice versa?Proactively seek new opportunities within the Programmatic and Paid Social spaces, including potential new platformsEnsure all administration is accurate and up to dateCollaboration with Client Manager Close daily collaboration with consultants & regiona
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To ensure the enablement and delivery of innovative technology based digital solutions in order to satisfy business and IT requirements. Operationalize world class services to ensure Woolworths business systems are operating cost effectively and efficiently. This is a permanent position based at the Head Office in Cape Town.
*• Ensure effective Stakeholder Management to reduce risk *o Communicate progress, status, events, planned activities and issues to all relevant parties.o Communicate technical decisions, discoveries, practices, processes, knowledge and information.*• Deliver New Technologies in support of business strategic objectives*o Conduct the necessary research and development to deliver innovative solutions in line with both IT and Business strategieso Test new technologies derived from approved business cases and manage implementation where appropriate, i.e. Software. o Keep abreast of non-technical factors that have a direct bearing on technological decisions such as budget constraints and business objectives by establishing business contacts and doing appropriate fact finding to ensure delivery within Time, Scope and Budget.o Understand and keep abreast of the Woolworths IT technical infrastructure by using the appropriate internal sources of information*• Maintain Technologies to enable to operational stability*o Perform the administration of technical solutions according to the agreed plans and processes and propose continuous enhancements to these processes where applicable.o Ensure set standards implemented and adhered in support of a healthy and stable environmento Maintain and analyze internal records of problem causes and resolutions, identify recurring problems and modify the resolution actions to prevent recurrence. *• Provide thought leadership to ensure best delivery of industry practice*o Ensure that team members, management and other staff members working in related areas of technical concern are informed on all relevant technical decisions, discoveries, practices, processes, knowledge and information for effective delivery.o Ensure that sustainability and impact of the administration of technical solutions are understood and taken into account when technical solutions are proposed. *• Deliver Solutions and Support Complex and Diverse technologies and Platforms *o Be a subject matter expert of multiple technologies and platformso Investigate and remediate complex problems directly and indirectly linked to your area of responsibility*• Manage tasks within a team to ensure effective and quality delivery*o Keep Track of tasks and identify risks and challenges that could compromise delivery.o Be an ambassador of the team and be capable of playing the role of liaison between Customer, (ROG Online OPS) and ROG IT Online Fulfilment.
• Grade 12 and relevant degree/diploma (3 years)• 3 years relevant experience (preferable experienced broadly across multiple areas of IT)
*Additional Criteria*• Extensive knowledge of Woolworths
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NDI3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189896&xid=1555_25427
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Manage multiple projects, address reliability issues, track project metrics and manage budgets as your expertise and ambition as an IT Project Manager is sought by a dynamic Finance Administration Firm. You will be required to ensure project delivery dates are met with exceptional quality. The ideal candidate must possess strong leadership, ownership, teamwork, excellent communication with a deep curiosity and eventual competence around the system SDLC. You will also require 5+ years’ experience in a BA / Scrum Master / Project Management / Delivery role with a solid understanding of financial markets and financial systems, and be skilled with Flexcube, SQL, Front-end technologies like HTML & CSS, experience with the Retail Investment domain & Transfer Agency.Duties:Project management – Implementation and maintenance of effective delivery frameworks internally and with the outsourced IT service partner.Manage the delivery through the Software Development Lifecycle (SDLC) including client implementation of the change.Project and BAU delivery tracking.Professional project updates to clients.Manage client requests through the backlog and delivery pipeline.Ownership of the delivery of agreed priorities for the year.Responsible for delivery relationship with our outsourced IT service partners.Ensure that systems, procedures, and methodologies are in place to support outstanding project delivery.Develop a deep understanding of projects to gain insights into the scope of delivery.Take accountability for project delivery performance, meeting internal and external client expectations, and driving future demand.Analyse third-party as well as internal processes and create strategies for project delivery optimization.Performance and quality management - Recommend methods of improvement and see that actions are implemented on time for project delivery upgrades.Provide accurate and regular reports to management on performance of project delivery.Build strong relationships with teams and stakeholders to enable effective dialogue exchange between departments.Requirements:5+ Years BA / Scrum Master / Project Management / Delivery experience.Understanding of financial markets and financial systems.Knowledge of –FlexcubeRetail Investment domainTransfer AgencyFront-end development technologies and tools e.g., HTML, CSS etc.Database query languages e.g., SQLWeb ApplicationsSDLC processHighly Desirable – BizagiDigiataSQL experience beneficialAttributes:Exceptional client-facing skills.Proven leadership skills with excellent communication and interpersonal skills.Strong organisational skills.Proactive with a sense of urgency and the ability to establish priorities and make decisions.Ability to simplify complex problems and processes in a challenging, dynamic enviro
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzExMjc0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189786&xid=1320_11274
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We are looking to fill the role of costing and administrative clerk in our merchandise planning team. The suitable candidate would be an individual who is an initiative taker and forward thinker. He or she should be able to work independently and should have strong mathematical skills.You will work very closely with the procurement officer and the merchandise planning manager.The responsibilities for this person will be as follows: Ensure that all pricing is loaded correctly onto the bill of materialsEnsure that the bill of materials is correct, and there are no discrepanciesPull sales and retail store reports Ensure that we have ordered the necessary materials and trims for all jobs that are planned to go into productionWorking on the company planning software to make sure that jobs are loaded correctly and that due dates are accurate. Assist with adhoc admin and production packs when necessary. Handle the ordering of the companies lifestyle products, including accessories and T-shirtsLiaison with suppliers and other departmentsREQUIREMENTS • Matric / NQF 4 qualification or equivalent• Minimum of two years relevant experience in the clothing manufacturing industry• Excellent verbal and written communication skills• Strong decision-making skills• Strong Mathematical skills• Good Attention to detail• Ability to work independently, as well as in a teamExperience working on Sync is an advantage
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzExMjg3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189798&xid=1320_11287
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Facilitator / Teacher - Helderberg, Cape Town Salary: Up to R6 000 - R6 500 per month + Petrol Reimbursement Well established firm within the educational and training industry has an opportunity for an outgoing, passionate about children Facilitator / Teacher to join their team. Position closes: Minimum requirements:MatricPrevious experience with children or your children will be beneficialWill be traveling to schools to do Computer Educational Training SoftwareMust have a passion for childrenWorking hours: Mon-Fri 07:30 - 14:00 and 1 Day till 16:00Must have own car and driver’s license will be traveling between schoolsMust be computer literate Duties will include but are not limited to:Full function facilitation of computer programs to childrenGeneral administration duties
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcwMTM0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1177607&xid=1109_70134
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IGrow Wealth Investments, South Africa’s #1 Property Investment Company, is looking for a BONDS CONSULTANT to join their team.TO QUALIFY FOR THIS POSITION, YOU NEED: At least 2 years of experience as a bond administrator or bond consultantCurrently be in the same or similar role with active working knowledgeGreat communication skillsExcellent telephone etiquetteAble to work in a teamBe able to work under pressure in a fast paced environmentGreat time-management skillsWell presented as you will deal with clientsExperience with DealMaker system DUTIES AND RESPONSIBILITIES: Consult with Investors daily whether one-on-one or telephonically, for the purpose of obtaining financial information to do affordability assessment or to process bond applications.Thoroughly complete application forms, capture and submit applications to specified financial institutions through DealMaker systemFollow up with banks daily on all submitted applicationsGive daily / regular feedback to clientsMotivate decline applications, do rate appeals with banks to ensure that best possible outcome is received. High conversion ratio will be expected.Ensure that sale agreements are signed correctly within the specified timeEnsure that applications granted are taken to “done deals” (balance purchase price paid if needed) within the specified timeAssist with the updating of spreadsheetsAd-hoc bonds and administration duties
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY4MjI4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1168197&xid=1109_68228
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Instructional and Learning Designer (JB1652)Century City, Cape TownR30 000 R35 000 per monthThe main purpose of the role of an Instructional and Learning Designer is to lead planning, sourcing, developing and management of all learning materials and storyboards. The role will design engaging learning activities in the context of a subject discipline and in collaboration with subject matter experts (SME) and other key stakeholders such that teaching and learning interactions support the student learning experience and success. This requires a knowledge of learning science and instructional design theories that are applied to online course development, and reflected in reviews and updates of copy and artefacts within the Moodle Learning management systems ( LMS) and interactive lessons in articulate rise and the course materials.Key Responsibilities:Drive online projects and support key internal stakeholdersWorking on multiple online related projects for onlineWork with subject matter experts on delivering course content for online course materialInstructional design/learning designer/ story boardingApply tested instructional and learning design theories, practice and methods to inform the storyboarding processAssist with providing exercises and activities that enhance the learning processAssist in the creation of supporting materialReview and support of the LMSProof reading and course testingCreate engaging learning activities and compelling course content that enhances retention and transferApply tested instructional design, practice and methodsIdentify target audiences training needsAssist with providing exercises and activities that enhance the learning processAssist in the creation of supporting materialResearchConduct instructional research and analysis on learners and contentConduct research and online coursesAdministrationCheck course content is received timeously
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0MTgzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189257&xid=1109_74183
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KEY PERFORMANCE AREAS:1. Planning Job Schedule for Technicians:1.1. Plan job schedule according to daily incoming customer requests (breakdown notifications from clients and reps)1.2. Prepare and present daily schedule to Technicians in informal morning meeting1.3. Update Technicians on any urgent requests added to daily schedule Monitor Technicians productivity to ensure efficiency targets are met (maximum turnaround time of 2 days)2. Coordinate Customer Repairs:2.1. Generate quote for customer on requested repair and follow-up intermittently until rejected or accepted2.2. Create the order number on Unity and send through invoice2.3. Create the picking list and load stock movements on Unity3. Coordinate Spares Sales:3.1. Generate quote for customer and follow-up intermittently until rejected or accepted3.2. Create the order number on Unity and send through invoice3.3. Create the picking list and load order and stock movements on Unity4. Spares Stock Management:4.1. Maintain the spares stock levels at the MTG plant4.2. Report on irregularities in stock, and outcome of investigation4.3. Load an inter-site request on Unity for stock replenishment5. General Spares Administration5.1. Report on backorders and in-transit orders on a weekly basis5.2. Requisition new parts when part is not viable for repair5.3. Conduct standard spares reporting is done i.e. location reports which identify stock locations6. Workshop Health and Safety and Housekeeping6.1. Monitor adherence to standards and controls6.2. Maintain cleanliness of workshop and spares stores6.3. Clean equipment prior to packaging for deliveryKey Skills Verbal and written communicationAttention to detailProblem-solving abilitiesDecisiveness and good judgmentOrganization and time managementLeadership and motivationGoal-setting Qualifications5 years of experience in a similar position.Matric
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY4MTQ5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1168183&xid=1109_68149
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• ...Job Reference #: 202419
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202422
3d
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