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1
National Market leader in Truck rental and logistics is seeking to employ an external Sales Representative at their Pretoria Branch
Main focus will be new business development and Cold calling, retain and grow existing business.
Achieve Sales Targets.
Structured weekly call planner and call reporting detailing progress with new business development.
Retain and grow new and existing customer base in assigned markets.
Research and pursue new business opportunities.
Conduct market research and formulate plans to expedite sales.
Prompt response to all customer enquiries.
Prepare and present proposals.
Assist in resolving day-to-day customer queries.
Positively contribute to customer administration systems.
Adhere to all Company policies, procedures and business ethics codes.
Quoting on existing and New business.
Customer Visits on a monthly basis.
Submitting Sales Reports.
Attend monthly Sales meetings. Maintain good working relationship with customers and staff.
Monitor competitor activity.
Must be a Team Player.
Skills and experience required
- 3-5 years strong sales and account management experience (preferably in a service industry), including on the road sales and cold calling, , with proven track record.
- Valid Code 8 driver’s license.
- A high level of computer literacy, particularly in MS Excel.
- SAP Experience advantageous
- Understanding of general business concepts.
- Experience in all aspects of customer relationship management.
- Strong understanding of customer and market dynamics and requirements.
- A confident self-starter with the ability to nurture existing and new customer relationships.
- Excellent verbal and written communication and interpersonal skills.
- Must be able to speak and understand English and Afrikaans proficiently.
- Mature, resilient and must be able to handle pressure
- Professional in all aspects.
- Good negotiating skills.
- Positive attitude.
- Team player.
Package on Offer: Basic Salary, medical aid contribution, Pension fund contribution, company car, fuel allowance, cell phone and commission scheme
The ideal candidate will have:
Grade 12
Valid Driver’s license
Reside within Gauteng / East rand area
As per our client’s requirements – have a clear criminal historyConsultant Name: Marlene Smith
7h
1
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Read advert and contact 0676839324 via WhatsApp if interested.
11h
1
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I am looking for car to rent on Uber and Bolt
13h
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DriverSkilled driver with 3-4 years experience as a delivery driver.Applicants must have Grade 12 and be able to speak English and some Afrikaans.Must have solid work referencesSalary: R8000 - R8500 + benefitsEmail cv to recruitment@jobcross.co.za
14h
1
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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Pretoria, Gauteng Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202372 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves the ri...Job Reference #: 202372
6d
1
Are you ready to revolutionize the world of connectivity? Join a leading provider of high-speed fibre solutions and be part of the team that drives innovation in the telecommunications industry as an Intermediate C# Developer. As a software engineer at this exciting organisation, you will play a pivotal role in developing cutting-edge applications and systems that empower the nation. You will collaborate with a talented team of professionals, leveraging the latest technologies to create innovative solutions that push the boundaries of whats possible. If you have a passion for software development, and you fit the profile below, APPLY NOW! Skills You Will Need: C#HTML and CSSBootstrapJavaScriptReact.jsjQueryUX / UI designZML Do You Qualify? 3+ years experience in software development The Reference Number for this position is BRM57231 which is a Permanent position based in Centurion offering a cost to company of up to R650k Per Annum
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3OTExMF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1780751&xid=1108_179110
15h
1
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Our Client a leading provider of equipment and applications solutions company based in Centurion is looking for a Senior Account Manager for the Test & Measurement Division.
* The successful candidate will be responsible for understanding customer needs and developing new sales opportunities.
* Develop strong relationships with principals and customers, and maintain high customer satisfaction.
* International, regional, and local travel is required for training, conferences, and customer visits.
* Drive to meet and exceed annual sales and profit targets.
* Team Player - collaborate with pre-and post-sales technical support.
* A detailed job spec will be shared with shortlisted candidates.
* Bachelor (BSc or BTech) degree in Electronic Engineering or similar.
* 5 Years previous experience in technical sales or customer service roles is a requirement.
* Knowlege of some test and measurement products is a requirement.
* Bachelor (BSc or BTech) degree in Electronic Engineering or similar.
* 5 Years previous experience in technical sales or customer service roles is a requirement.
* Knowlege of some test and measurement products is a requirement.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzcxNzA3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1268883&xid=1555_71707
2y
1
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As an Account Executive we are looking for you to promote and sell the full range of Sharp Document Solutions to existing customers, and to source new business opportunities in strategic accounts. You will need to have existing industry and product knowledge and be a confident sales person with the ability to spot an opportunity and close a deal.You will work towards achievable monthly and quarterly targets and be rewarded with a competitive basic salary and will thrive in the uncapped earning environment we have created.This is a great opportunity whether you are motivated by earnings, career progression or a combination of the two, so please get in touch for a confidential chat.Key Responsibilities Drive sales of the Companys products by promoting the entire range of products and services.Achieve set sales targets as defined by the CompanyTake ownership for developing sales opportunities within the agreed customer account baseEmphasis on retaining and further developing these accounts through additional hardware, professional services and visual solutionsIdentify opportunities for new business in order to successfully generate and develop new accountsDevelop a progressive and sustainable new business pipeline to facilitate regular corporate engagementsQualifications, Knowledge and Legal Requirements Grade 12 (Matric) essentialGood standard of IT literacy (e.g. Microsoft Office, Word, Excel, E-mail and Internet)Valid drivers license, minimum code BOwn vehicleCell PhoneClear ITC and criminal recordExperience sought Excellent communication and interpersonal skills, especially oriented to customersProven success record as a Sales Executive within the Office Automation environment, for a period of at least 3 years.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzkzNjg2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1239192&xid=1109_93686
2y
1
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*Reference: PE009591-LM-1*
*Role Purpose:*
The purpose of this role is to develop and implement employee marketing, engagement, communication plans, campaigns and initiatives that support the company Brand and the Group Wide Services business objectives.
*Experience and Qualifications:*
* BA Communication or Marketing degree
* Degree/ Honours in Communications or Marketing (Desirable)
* 5 -7 years experience in a similar role
* Employee/Internal marketing experience (Advantageous)
* Project management/coordination experience (Desirable)
* Experience within Financial Services or FMCG specifically (Advantageous)
* Experience working with creative partners in the development of marketing campaigns
* Demonstrate an ability to lead teams in the delivery of a unified task
*Responsibilities*
* Keep abreast of trends and best practices within the employee marketing and communication field.
* Partner with clients and stakeholders and provide expertise on packaging campaigns for employee marketing purposes.
* Contribute to the development of employee marketing strategies.
* Draft and implement employee marketing, engagement and communication plans.
* Continuously improve the effectiveness of campaigns and channels used to drive engagement.
* Work collaboratively with Group Exco, and Business Heads to provide effective, professional and efficient service.
* Manage the internal clients expectations and ensure delivery of timeous execution and completion of campaigns and initiatives.
* Liaise with stakeholders in order to obtain business strategy briefs and convert those into internal campaigns and messaging requirements.
* Project manage end-to-end internal campaigns on behalf of stakeholders, managing delivery across operational teams across the Group.
* Draft clear and SMART briefs in response to client needs.
* Inspire creative collaboration and interpretation of business goals and convert into engaging, creative communication.
* Responsible for conceptual creative development of ideas, themes, messaging and campaigns (including writing) for the respective campaign channels.
* Content conceptualisation across a variety of channels, particularly digital for resonance with audiences working remotely.
* Curate content, write, publish and distribute various newsletters.
* Conceptualise and develop creative concepts and engagement tactics for employee events.
* Engage, monitor, influence and work closely with the full marketing value chain to deliver high quality marketing initiatives.
* Collaborate with marketing colleagues for cohesive integration of campaigns that have an external component.
* Management of all internal communication platforms.
* Monitoring and Evaluation of campaigns to track against objectives and identify corrective measures.
* *
*Portfolio Manager Screening Questions *
1. How many years of experience do you have in Internal Marketing?
2. Are yo
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU3MTU2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1245528&xid=1555_57156
2y
1
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An Internationally renowned, premium motor house based in Pretoria is URGENTLY looking to hire a highly skilled Senior Business Analyst to join their team rotating between Home and Office.
The role comes with flexibility to work from home and travel abroad to international locations. Excellent communication skills required, people person and team player traits are imperative.
You will be required to implement advanced strategies for gathering, reviewing and analysing functional and technical requirements. Prioritize requirements and create conceptual prototypes and mock-ups as well as to master strategic business process modelling, traceability and quality management techniques.
If you are a self-starter capable of driving multiple projects to successful conclusion and able to acquire new skills in a fast paced, dynamic environment, look no further! APPLY NOW!
*Requirements and Experience with the following is important:*
* 5 years overall BA experience
* Business Case
* AS IS
* RESTful APIs
* Cloud services
* Postman
* Devops knowledge
* Agile
*Reference Number* for this position is *GZ52572 *which is a long term contract position based in *Pretoria* offering a rate of between *R550 and R700 per hour* negotiable on experience and ability. Contact Garth on (garth@e-merge.co.za)(mailto:garth@e-merge.co.za) or call him on( 011 463 3633)(callto:011%20463%203633) to discuss this and other opportunities.
Are you ready for a change of scenery? The e-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the e-Merge website (www.e-merge.co.za)(http://www.e-merge.co.za) for more great positions.
Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU2ODAwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1245276&xid=1555_56800
2y
1
SavedSave
A global leader in high-end automotive design is urgently seeking a Senior Java Developer to join their highly skilled team of developer.You will be responsible for proposing and reviewing system design and evaluating alternatives and ensuring that all processes have been investigated/considered in obtaining the specifications of the user requirements As part of a team of Java specialists you will be building some of the coolest applications in the country from building technology for battery-powered vehicles to self-driving cars.If this is a YES from you, do the right thing and APPLY TODAY before it’s too late!Requirements: IT (Diploma / Degree)Full stack - back end through front end experience6 to 8 years software development experience in JavaScriptExposure to SDLC, Agile methodology highly desirableJ2EE 7Restful APISOAPJSONNetBeansEclipseSpring MVCAntMavenJenkinsReference Number for this position is LL53575 which is a Contract position rotating between Pretoria and home offering a contract rate of between R531 to R638 per hour, negotiable on experience. Contact Lindie on lindiel@e-merge.co.za or call her on 011 463 3633 to discuss this and other opportunities.Are you ready for a change of scenery? The E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the E-Merge website www.e-merge.co.za for more great positionsDo you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzExNTYzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1193485&xid=1320_11563
2y
1
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ROLE PURPOSEEnsure delivery of business solutions by managing projects throughout the project and delivery lifecycle in close collaboration with internal- and external parties where dependencies exist.
RESPONSIBILITIES AND WORK OUTPUTSManage, facilitate, collaborate and co-ordinate the project delivery process with the lifecycle frameworkDevelop, maintain and distribute relevant project documentation (e.g. the project plan, strategy, scope and objectivesMonitor, maintain and report on the project progressDevelop and maintain a relationship with future and existing clients and stakeholdersAchieve all project objectives and complete these objectives to the relevant clients satisfactionKeep abreast of project management best practices and trendsConsult with internal and external stakeholders to pro-actively address issues and risksIdentify and manage dependencies between projectsParticipate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.Continuously develop own expertise in terms of professional, industry and legislation knowledgeContribute to continuous innovation through the development, sharing and implementation of new ideasTake ownership for driving career development
KNOWLEDGEMicrosoft Suite (Word, Excel, PowerPoint)Relevant MS Project / Project Management softwareProject Management lifecycle, from conception to close-outAgile methodology (preferred)
SKILLSBusiness acumenPresentation skillsPlanning and organising skillsInterpersonal skillsFacilitation skillsCommunication skillProblem solving skills
COMPETENCIES REQUIREDAdopt and embody the Company Way AccountabilityAdaptabilityCollaboration and co-creationClient centric thinkingDecision making and problem solvingOrganisation and attention to detailProviding insightArticulating informationManaging TasksExamining information
EXPERIENCE AND QUALIFICATIONSProject Management Qualification -EssentialRelevant B-Degree – DesirableMin of 5 years’ experience managing projects in a diverse environment (essential)Insurance industry experience (desirable)Experience in / or exposure to AGILE methodologies/ Lean Thinking will be beneficial i.e scrum master roleIT Project experience will be an advantage
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yNTE1MzI0Nl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=384957&xid=25153246
2y
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202433
6d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202435
6d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202436
6d
1
Good day I'm Kagiso looking for a car to rent for uber/bolt or uber sedan/7seater or mini bus i reside in pretoria west 079 249 5306
1d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202437
6d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202432
6d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202434
6d
1
*We are looking for young and energetic Sales Assistants to join our Sales team at our Cape Town Epping branch!
The ideal candidate for this position will be a young and vibrant person who would like to pursue a career in vehicle sales.
*Duties and Responsibilities:
* Actively engage with prospective customers
* Assist Sales Executives with their daily duties and responsibilities
* Always well- informed about the stock available
* Drive with clients on a test drive, while demonstrating all the features the vehicle has to offer, and provide educated answers to any potential questions
* Knowledge of costs, potential add-ons to offer, and an understanding of various pricing structures
Required Skills:
* Ability to build rapport with customers
* Excellent customer service skills
* Strong negotiation skills
Further Requirements:
* Minimum Grade 12
* Proven track record with contactable references
* Previous experience in Customer Service will be advantageous
* Own reliable transport including valid Drivers License
Benefits:
* Momentum FundsAtWork Provident Fund
* 15 Days Annual leave
See Description
See Description
See Description
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzY1NDY3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1255576&xid=1555_65467
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