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Purpose of the Job Responsible for greeting members and delivering exceptional customer service assistance. Key Performance Areas include: Answering telephonesCustomer service drivenEfficiently assisting & resolving queriesGreeting & accessing membersProvide members with a positive first impressionResponsible for ensuring reception effectively & efficiently controlledSuperior communication skills Experience and Competencies Required Basic PC literacyDisplay friendly and efficient qualities that reflect the Planet Fitness wayFlexi hours / shiftPossess high level energy levelsPrevious experience within a front desk or welcome desk position is an added advantageHave reliable transportWe invite you to send your CV to
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU2NzEyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1130752&xid=1109_56712
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The responsibilities of the CM are listed below, however is not limited to: • Be the first point of contact for all clients when there is a complaint/query or a question on a daily basis, providing a friendly and solution based service • Create an excellent first impression and a welcome feeling for any client or visitor, irrespective of where in the building the CM “bumps” into this person • Takes pride in the appearance of the centre and ensure all areas are of a high standard (cleanliness/maintenance): ? Reception area ? Café / Canteen ? Business lounge ? Meeting rooms ? Canteen seating area ? Hot desk area ? Gym (where applicable) ? Toilets ? Parking area ? Garden (Where applicable) • Is responsible for client retention in the centre by ? Meet with existing clients regarding possible expansions ? Up sell existing clients that don’t have certain products e.g : o Parking o Beverage fee o Making use of centre printer o Stationery orders through the centre team (with a 15% handling fee added) o IT Support • Host regular formal/informal meetings with clients to determine their experience with centre to date and comments good or bad – come up with solutions where needed. • Exceed clients needs, handle complaints promptly and professionally. Ensure all communication is recorded and emailed to the client so that there is a paper trail. • Become the point of contact for when clients need information and assistance, must have an in-depth understanding of all key services, products and amenities offered to clients and the ability to deliver in an exceptional and timely manner. • Ensure that all client complaints/queries are handled until they are 100% resolved. Ensure entry of these issues onto weekly documents.
• Always has true intention to go above and beyond the expectations of a client, must have an internal passion for customer service. • Ensure Director is always informed of all queries, complaints or compliments etc must be by email. • Responsible for the preparation of offices before new clients move in: ? Setting up IT and Telephones ? Setting up the office according to the clients specification ? Ensure furniture is presentable and that there is nothing missing ? Ensure the “Snag list” is completed before client moves in ? Ensure welcome packs are ready for clients arrival ? Ensure access tags, remote controls is all in order for client on arrival ? On arrival give clients the procedure to purchase WIFI vouchers ? Issue WIFI codes where needed ? Issue phone codes where needed ? Make sure the centre staff are aware of a new client move in especially canteen. Introduce the client to your team • Registering IT Logs with IT (Copy Director ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzAxNTAwMDM4P3NvdXJjZT1ndW10cmVl&jid=1497721&xid=1301500038
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Receptionist and Front desk officer
We have a vacancy for a Receptionist and Front desk officer with a vehicle dealership based in Johannesburg.
Duties:They take calls, react to emails, greet potential customers, handle complaints, and perform other front-desk tasks through the dealership.
Requirements
Minimum of 3 years experience in reception and front deskMust have experience working in a vehicle dealershipStrong customer skills and telephonic skillsStrong administrative skillsHighly presentable and well spokenMatric or tertiary education requiresMust be vaccinatedMust be willing to work overtime if required
Please send cv to :cherise@firstdegreerecruitment.co.za
https://www.ditto.jobs/job/gumtree/1971519350?source=gumtree
3d
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We have a vacancy for a Receptionist and Front desk officer with a vehicle dealership based in Eastern Parts of Johannesburg.
Duties: They take calls, react to emails, greet potential customers, handle complaints, and perform other front-desk tasks through the dealership.
Requirements
Minimum of 3 years experience in reception and front deskMust have experience working in a vehicle dealershipStrong customer skills and telephonic skillsStrong administrative skillsHighly presentable and well spokenMatric or tertiary education requiresMust be vaccinatedMust be willing to work overtime if required.
Please email CV to charne@firstdegreereruitment.co.za
https://www.ditto.jobs/job/gumtree/1514269698?source=gumtree
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Job description:
Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriatelyAnswering, screening and forwarding incoming phone callsAdministrative support across the organizationEnsure reception area is tidy and presentableDirecting customers for paymentsEnsuring Cleaners execute their functionsOrder front office supplies via Requisition ManagerBooking boardrooms via company intranetAssisting in-house laundry queriesBooking Couriers onlineAssisting with admin for company cellphone issuing and setting up processAssisting with company branded PPE (updates, tracking, sending and receiving samples etc.)Assisting with capturing of laundry invoicesSending weekly updates on company cellphones, branded PP, laundry invoicesDrafting business cards template for printing
Qualifying experience:
Matric3 - 5 years’ experience in a similar roleProficiency in Microsoft Office
Qualifying attributes:
Verbal and written communication skillsAbility to organize and plan carefullyAttention to detail and accuracyPleasant personalityUsing initiative on a daily basisMultitasking and time management skillsStress management skillsProfessional attitude and appearanceExcellent organizational skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTkxODk4NTIwP3NvdXJjZT1ndW10cmVl&jid=1749283&xid=3991898520
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Job Overview:
As a Temporary Receptionist, you will serve as the first point of contact for visitors and callers to the organization. Your role is vital in creating a positive impression and ensuring smooth front desk operations during temporary staff shortages or busy periods.
Key Responsibilities:
Greeting Visitors: Warmly welcome and assist visitors, ensuring they sign in and directing them to the appropriate personnel or location.
Answering Calls: Professionally handle incoming calls, routing them to the relevant individuals or departments and taking messages when necessary.
Front Desk Management: Maintain a clean and organized reception area, including managing the distribution of mail and packages.
Appointment Scheduling: Schedule and confirm appointments for employees, clients, and visitors, coordinating with team members when needed.
Customer Service: Provide excellent customer service by addressing inquiries, assisting with general information, and helping resolve visitor or caller issues.
Administrative Support: Assist with various administrative tasks, such as data entry, filing, and photocopying, as requested.
Security Awareness: Monitor access to the premises, ensuring the security and safety of employees and visitors.
Communication: Keep colleagues informed of the arrival of visitors and incoming deliveries or packages.
Technology Proficiency: Utilize office equipment, such as multi-line phone systems and computer software, to carry out receptionist duties efficiently.
Qualifications:
High school diploma or equivalent.Previous experience as a receptionist or in a customer-facing role is a plus.Excellent verbal and written communication skills.Polite and professional demeanor, with strong interpersonal skills.Ability to handle multiple tasks and work in a fast-paced environment.Proficiency in using standard office equipment, including phone systems and computer software.Attention to detail and a strong sense of responsibility.Reliability and punctuality.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODI3NDYzNjA4P3NvdXJjZT1ndW10cmVl&jid=1715927&xid=3827463608
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We are seeking a reliable and dedicated individual to join our team as an Administrative Assistant/Receptionist for a 1-year contract. The successful candidate will play a crucial role in ensuring the smooth operation of our office and providing exceptional front desk support.
Key Responsibilities:
Greet and assist visitors in a friendly and professional manner.Answer and direct incoming calls, take messages, and handle inquiries.Provide general administrative support, including filing, photocopying, and data entry.Manage and maintain the reception area, ensuring it is clean and organized.Receive and distribute mail and deliveries.Assist with scheduling appointments and managing calendars.Order and maintain office supplies.Perform other clerical and administrative duties as needed.
Requirements:
High school diploma or equivalent.Proven experience in an administrative or receptionist role (experience in a similar contract position is a plus).Strong communication and interpersonal skills.Proficiency in Microsoft Office applications (Word, Excel, Outlook).Excellent organizational and time management abilities.Attention to detail and a positive attitude.Ability to work independently and as part of a team.Professional appearance and demeanor.
What We Offer:
A 1-year contract in a dynamic and professional work environment.Competitive monthly salary within the range of R12,000.00 - R15,000.00.Opportunity to gain valuable experience in administrative and reception duties.
If you are a self-motivated and organized individual with the skills required for this role, we encourage you to apply for this contract position. Join our team and contribute to the efficient functioning of our office.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82ODQzODUzMTU/c291cmNlPWd1bXRyZWU=&jid=1746969&xid=684385315
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Purpose of the Job Responsible for greeting members and delivering exceptional customer service assistance. Key Performance Areas include: Answering telephonesCustomer service drivenEfficiently assisting & resolving queriesGreeting & accessing membersProvide members with a positive first impressionResponsible for ensuring reception effectively & efficiently controlledSuperior communication skills Experience and Competencies Required Basic PC literacyDisplay friendly and efficient qualities that reflect the Planet Fitness wayFlexi hours / shiftPossess high level energy levelsPrevious experience within a front desk or welcome desk position is an added advantageHave reliable transport
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY2MTUyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1162392&xid=1109_66152
2y
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Purpose of the Job: Responsible for ensuring that the Welcome Desk/Reception is effectively and efficiently managed at all times to provide members with a positive first impression and maximise member satisfaction. Key Performance Areas include: Assisting with Club Administration when necessaryCash managementCommunication with members and staffManaging of ReceptionistMonitoring of access and overrides for staff and membersReception stock controlResolving member complaintsTraining of Receptionist Experience & Competencies Required: Ability to motivate staff and lead by exampleAdvanced levels of administrative accuracyDisplay friendly and efficient qualities that reflect the Planet Fitness wayDisplay uncompromising levels of honesty and integrityHave excellent communication skills and be able to liaise at all levelsIntermediate PC skillsMust be able to work shiftsPossess high level energy levelsPrevious experience within a front desk or welcome desk position added advantageProven track record in managing staff, planning, organising, conflict handling and problem solvingHave reliable transport
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgwOTU0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1208681&xid=1109_80954
2y
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Purpose of the Job Responsible for greeting members and delivering exceptional customer service assistance. Key Performance Areas include: Answering telephonesCustomer service drivenEfficiently assisting & resolving queriesGreeting & accessing membersProvide members with a positive first impressionResponsible for ensuring reception effectively & efficiently controlledSuperior communication skills Experience and Competencies Required Basic PC literacyDisplay friendly and efficient qualities that reflect the Planet Fitness wayFlexi hours / shiftPossess high level energy levelsPrevious experience within a front desk or welcome desk position is an added advantageHave reliable transport
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY2MTcxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1162409&xid=1109_66171
2y
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Purpose of the Job Responsible for greeting members and delivering exceptional customer service assistance. Key Performance Areas include: Answering telephonesCustomer service drivenEfficiently assisting & resolving queriesGreeting & accessing membersProvide members with a positive first impressionResponsible for ensuring reception effectively & efficiently controlledSuperior communication skills Experience and Competencies Required Basic PC literacyDisplay friendly and efficient qualities that reflect the Planet Fitness wayFlexi hours / shiftPossess high level energy levelsPrevious experience within a front desk or welcome desk position is an added advantageHave reliable transport
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY2MTY3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1162402&xid=1109_66167
2y
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Purpose of the Job Responsible for greeting members and delivering exceptional customer service assistance. Key Performance Areas include: Answering telephonesCustomer service drivenEfficiently assisting & resolving queriesGreeting & accessing membersProvide members with a positive first impressionResponsible for ensuring reception effectively & efficiently controlledSuperior communication skills Experience and Competencies Required Basic PC literacyDisplay friendly and efficient qualities that reflect the Planet Fitness wayFlexi hours / shiftPossess high level energy levelsPrevious experience within a front desk or welcome desk position is an added advantageHave reliable transport
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzYwNzE0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1138790&xid=1109_60714
2y
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Purpose of the Job Responsible for greeting members and delivering exceptional customer service assistance. Key Performance Areas include: Answering telephonesCustomer service drivenEfficiently assisting & resolving queriesGreeting & accessing membersProvide members with a positive first impressionResponsible for ensuring reception effectively & efficiently controlledSuperior communication skills Experience and Competencies Required Basic PC literacyDisplay friendly and efficient qualities that reflect the Planet Fitness wayFlexi hours / shiftPossess high level energy levelsPrevious experience within a front desk or welcome desk position is an added advantageHave reliable transport
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY2MTczX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1162411&xid=1109_66173
2y
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Purpose of the Job Responsible for greeting members and delivering exceptional customer service assistance. Key Performance Areas include: Answering telephonesCustomer service drivenEfficiently assisting & resolving queriesGreeting & accessing membersProvide members with a positive first impressionResponsible for ensuring reception effectively & efficiently controlledSuperior communication skills Experience and Competencies Required Basic PC literacyDisplay friendly and efficient qualities that reflect the Planet Fitness wayFlexi hours / shiftPossess high level energy levelsPrevious experience within a front desk or welcome desk position is an added advantageHave reliable transport
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY2MTczX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1162411&xid=1109_66173
2y
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Purpose of the Job Responsible for greeting members and delivering exceptional customer service assistance. Key Performance Areas include: Answering telephonesCustomer service drivenEfficiently assisting & resolving queriesGreeting & accessing membersProvide members with a positive first impressionResponsible for ensuring reception effectively & efficiently controlledSuperior communication skills Experience and Competencies Required Basic PC literacyDisplay friendly and efficient qualities that reflect the Planet Fitness wayFlexi hours / shiftPossess high level energy levelsPrevious experience within a front desk or welcome desk position is an added advantageHave reliable transport
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY2MTY1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1162405&xid=1109_66165
2y
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Purpose of the Job: The Assistant Club General Manager is accountable for the smooth operations of the facility as well as the managements of staff, satisfaction for the members and delivery of high standard fitness offering Key Performance Areas include: Operations Manage the day to day operations of the reception and wellness area including, reception standards and brand complianceFacilitate the access and exit of members and non-members in line with company policy and procedures and club rules and regulationsManage all interaction from the switchboardManage product standard complianceAccurate completion of preventative maintenance scheduleHealth and Safety compliance to ensure the completion of all health and safety related matters within the facilityService Manage the reception desk and service qualityMonitor reception overrides, arrears and access controlManage the schedule group class schedule, external instructors, Pros and quality of all group exercise classes. Conduct member induction by inducting every new member to the facilityMonitor and evaluate all areas within the facility to ensure that members satisfaction Stay up to date with all club related matters and communicate effectivelyPeople Demonstrate commitment to the continuous personal and professional development of yourself, the team and your colleaguesManage staff performance and morale to build a lasting and effective teamStay up to date with all company communications pertaining to policy and procedures.Financial Assist the sales team by assisting where required as well as by ensuring that the entire facility is operating in such a way that entices a new memberMonitor all risk and compliance matters relevant to the facility, by ensuring that all pending contracts and compliance matters are resolved efficientlyManage the quality of service received by members through the speedy and effective resolution of queries to minimise cancellations whilst assisting sales with new memberships in order to maintain a positive net member movementManage all controllable expenses within the facilityManage and monitor all consumable stock control within the facility Experience & Competencies Required: Ability to motivate staff and lead by exampleAdvanced levels of administrative accuracyDisplay friendly and efficient qualities that reflect the Planet Fitness wayDisplay uncompromising levels of honesty and integrityHave excellent communication skills and be able to liaise at all levelsIntermediate PC skillsMust be able to work shiftsPossess high level energy levelsPrevious experience within an assistant general manager position is an added advantageProven track record in managing staff, planning, organising, conflict handling and problem solvingHave reliable transport
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc3Mjk5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1198644&xid=1109_77299
2y
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Purpose of the Job Responsible for greeting members and delivering exceptional customer service assistance. Key Performance Areas include: Answering telephonesCustomer service drivenEfficiently assisting & resolving queriesGreeting & accessing membersProvide members with a positive first impressionResponsible for ensuring reception effectively & efficiently controlledSuperior communication skills Experience and Competencies Required Basic PC literacyDisplay friendly and efficient qualities that reflect the Planet Fitness wayFlexi hours / shiftPossess high level energy levelsPrevious experience within a front desk or welcome desk position is an added advantageHave reliable transport
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY2MTY1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1162405&xid=1109_66165
2y
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*3 security guards wantedour company is located in Johannesburg CBD, we have many apartments and flats that provide a safe and secure residential area for our commuters. * We’re looking for honest and professional individuals to join our security team. This is an opportunity to interact with people daily and take pride in keeping them and our buildings safe and secure. The on-duty Security personnel is often the first person that people come into contact with as they begin their workday or visit of our facility. We’re looking for people with a friendly attitude who can represent the organizations well while focusing on its security.
Security Guard Responsibilities:Patrolling the building perimeter and premisesNoting the entry and exit of employees, visitors, and other individualsDirecting visitors to reception and logging their entry to the premisesMonitoring our video surveillance system and reviewing footage if necessaryResponding to alarms and calls of security concernKeeping daily logs of activities and any issues addressedAnswering phones and responding to other inquiries at the security deskAlerting authorities if needed for emergencies or security breachesAddressing any infractions of building rules and/or forwarding them to the appropriate level of managementInspecting, testing, and maintaining our security systems, as well as calling for maintenance as needed
Security Guard Qualifications:Matric (advantageous)Clear Criminal record (will be done at our premises)Must be able to work a variable shift schedule including night shiftsPSIRA Grade C (E,D)
Security Guard Core Skills:VigilanceAlertnessInterpersonal communication skillsFriendly personalityAttention to detailSafetyDependabilityTime management skillsHonestyProfessionalismMulti-taskingSalary R6000-R8000 monthlyJob type: full timeif you meet the above requirements please Send us:*Your CV *matric or highest level achieved*Psira*with supporting documents *3 months latest certified ID copy or a Colour copyforward documents to:Lehlabulamakobe@gmail.comClosing date: 29/04/2024If you do not hear from us 2weeks after closing date please consider your application unsuccessful
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ReceptionistResponsible for greeting members and delivering exceptional customer service assistance.Key Performance Areas include:Answering telephonesCustomer service drivenEfficiently assisting & resolving queriesGreeting & accessing membersProvide members with a positive first impressionResponsible for ensuring reception effectively & efficiently controlledSuperior communication skillsExperience and Competencies RequiredBasic PC literacyDisplay friendly and efficient qualities that reflect the Planet Fitness wayFlexi hours / shiftPossess high level energy levelsPrevious experience within a front desk or welcome desk position is an added advantageHave reliable transportWe invite you to send your CV to cgm.wanderers@planetfitness.co.za ** Please note that if you have not heard from the HR department within 14 days, consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ2MTg4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1170158&xid=1266_46188
2y
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Purpose of the Job: Responsible for ensuring that the Welcome Desk/Reception is effectively and efficiently managed at all times to provide members with a positive first impression and maximise member satisfaction. Key Performance Areas include: Assisting with Club Administration when necessaryCash managementCommunication with members and staffManaging of ReceptionistMonitoring of access and overrides for staff and membersReception stock controlResolving member complaintsTraining of Receptionist Experience & Competencies Required: Ability to motivate staff and lead by exampleAdvanced levels of administrative accuracyDisplay friendly and efficient qualities that reflect the Planet Fitness wayDisplay uncompromising levels of honesty and integrityHave excellent communication skills and be able to liaise at all levelsIntermediate PC skillsMust be able to work shiftsPossess high level energy levelsPrevious experience within a front desk or welcome desk position added advantageProven track record in managing staff, planning, organising, conflict handling and problem solvingHave reliable transport
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY2MTY4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1162406&xid=1109_66168
2y
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