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1
Our client, who is a leading Technical Services Provider in Cape Town, is seeking a Customer Service and Support Consultant to provide professional support to both internal and external customers. Part of the duties stipulated will include advising and educating customers on the different billing models, handling monthly account queries via telephone, WhatsApp chatbot, and company ticketing system, as well as managing help tickets which includes creating, assigning, escalating, following up, and resolving tickets. You will also be performing administrative duties such as following up of failed communication with customers, updating of customer profiles, reporting, and sending bulk emails and SMSs to customers. Requirements:Matric2 Years of experience in a call centre/customer support environmentComputer literacy with proficiency in MS Outlook, MS Excel, and MS WordBilingual with formal business writing and professional communication in both Afrikaans and EnglishStrong administration, organising, and problem-solving skills Kindly note that if you have not received any feedback 2 weeks after your application, please consider your application unsuccessful.
https://www.jobplacements.com/Jobs/C/Customer-Service-Support-Consultant-1282137-Job-Search-04-24-2026-00-00-00-AM.asp?sid=gumtree
3d
Job Placements
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Employer DescriptionHVAC specialistsJob DescriptionYour duties will encompass:Manage a high volume of customer Service Level Agreements (SLAs)Plan, schedule, and manage technical service teamsMaintain and grow strong client relationshipsEnsure all client communication, service feedback, and reporting is done timeouslyConduct regular customer site visitsDrive and achieve sales targetsDevelop and implement strategies to increase service and maintenance salesHandle customer invoicing and follow-upsProactively resolve client issues and ensure service excellence QualificationsGrade 12 qualificationDegree in Sales or related qualificationSkillshttps://www.jobplacements.com/Jobs/P/PAM-18370-Account-Manager-HVAC--Cape-Town-1283468-Job-Search-4-23-2026-3-13-43-AM.asp?sid=gumtree
4d
Job Placements
1
We are seeking a proactive and customer-focused Service Desk Agent with strong experience in incident and event management within a call centre or service desk environment. The ideal candidate will be responsible for monitoring systems, ensuring timely and accurate communication with clients, and consistently meeting Service Level Agreements (SLAs). The successful candidate will demonstrate excellent communication and telephony skills, with the ability to engage professionally with stakeholders and handle multiple tasks efficientlyWhat youll do:Provide proactive system monitoringTo ensure that we communicate accurately and timeously with the relevant clients regarding Incidents loggedMeeting of the relevant Service Level Agreements in the Call Logging System by the Service DeskEnsure that calls are assigned to the next resolver groups within the specified timeframesWorking well with another colleague/team player/ willing to assistEnsure that all correspondence is adhered to, executed, or noted in the correct mannerFollowing instructions including customer Working Instructions (WI) or management instructionsGo-getterYour Expertise:Telephony soft skills qualifications and/or Call center/Service Desk experienceEnglish - Can converse and has the necessary email skills to be able to deal with relevant stakeholdersExcellent Customer Interaction and communicationService Desk ExperienceCall Centre ExperienceEvent Management ExperienceIncident Management ExperienceMulti-tasking skillsTelecommunication experienceExcellent customer interaction.Positive attitude required with excellent telephone etiquetteTeam player with good work ethic and attendance recordSelf-driven - Get the job doneStrong event management abilities with customer focussedRequires performing daily application availability checks and event monitoring tasksStrong sense of responsibility in taking ownership of problems and seeing them through till completion.Excellent customer satisfaction, interaction and engagementCall Centre ExperienceService Desk ExperienceQualifications:Qualifications EssentialNational Senior Certificate/ Matric/ N3/ Grade 12A+N+Pass typical recruitment checks (reference, criminal checks, etc.)Qualifications PreferredITIL v3 certification
https://www.jobplacements.com/Jobs/S/Service-Desk-Agent-1282560-Job-Search-04-20-2026-09-00-15-AM.asp?sid=gumtree
6d
Job Placements
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Key Responsibilities:Process customer orders via telephone and emailBuild and maintain strong relationships with existing and new clientsHandle incoming calls and provide product assistance and supportLiaise with suppliers and assist with the procurement of veterinary pharmaceuticalsProvide professional and efficient customer service at all timesSupport internal sales functions within a collaborative team environmentRequirements:Registered Veterinary Nurse (preferred) or relevant veterinary industry experiencePrevious experience in the veterinary or animal health industryStrong customer service and relationship-building skillsExcellent telephone etiquette and communication skillsFully bilingual in English and AfrikaansComputer literateMinimum Grade 12Ability to work in a team-based, open office environmentSalary & Benefits:Salary negotiable based on experience9% non-contributory provident fund15 days annual leaveCompany contribution towards medical aidBonus / 13th chequeWorking hours: Monday to Friday, 08:00 â?? 13:00 (closed on public holidays)This role is suited to a people-oriented individual with a passion for the veterinary field and a strong focus on delivering excellent customer service.
https://www.jobplacements.com/Jobs/V/Veterinary-Nurse-Internal-Sales-Consultant-1275166-Job-Search-04-24-2026-00-00-00-AM.asp?sid=gumtree
4d
Job Placements
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The Assistant Manager supports the General Manager in driving luxury retail sales, achieving KPIs, and upholding brand standards. Core duties include motivating the team to meet sales targets, managing daily operations, overseeing visual merchandising, training staff, and delivering exceptional, personalized customer service to clients. Sales Performance & Strategy: Driving top-line sales and bottom-line profits by developing a strong selling culture, analyzing sales reports, and implementing action plans.Team Leadership & Development: Motivating employees, coaching team members on selling techniques, and training new hires to deliver luxury-standard service.Operations & Compliance: Managing payroll budgets, overseeing inventory shipments, and ensuring compliance with the Brands operational procedures.Customer Experience: Resolving customer complaints and modeling luxury service to ensure a positive, high-end experience.Brand Ambassadorship: Ensuring visual merchandising, product presentation, and store maintenance adhere to brand identity. They act as a bridge between upper management and staff, ensuring smooth day-to-day operations.
https://www.jobplacements.com/Jobs/A/Assistant-Manager-Luxury-Boutique-Waterfront-1284122-Job-Search-4-24-2026-9-05-30-AM.asp?sid=gumtree
3d
Job Placements
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1
Location:Cape Town, South AfricaRequirements:Sales and Marketing Degree or Diploma23 years experience in Sales, Customer Success, Account Management, or a related fieldExperience working with CRM systems (preferably Salesforce)Strong understanding of customer lifecycle management, renewals, and revenue generationExcellent organisational and time management skillsStrong analytical and problem-solving abilityAbility to manage multiple priorities and deadlinesStrong communication skills with the ability to work across international teamsCustomer-centric mindset with a focus on retention and service excellenceAdvantageous:Experience in SaaS, connectivity, telecoms, or technology environmentsExposure to contract management, warranty renewals, or subscription-based modelsExperience working with global teams, particularly US-based stakeholdersKey Responsibilities:Manage the full warranty renewal lifecycle for connectivity-enabled productsMaintain accurate records of contracts, renewal dates, and customer data within SalesforceImplement renewal strategies, reminders, and customer engagement processes to maximise on-time renewals and revenueWork closely with distribution and sales teams to track and drive renewals through to purchase order stageSupport renewal forecasting, reporting, and performance trackingPrepare and issue quotes, including consolidated quotations where requiredAct as the escalation point for complex renewal or connectivity-related issuesCollaborate with customer success, sales, product, and engineering teams to ensure seamless service deliveryProvide insights and feedback to internal teams to improve product and customer experienceEnsure accurate reporting and continuous improvement of renewal processesHow to Apply:
https://www.jobplacements.com/Jobs/C/Connectivity-Support--Warranty-Renewals-Manager-1282878-Job-Search-04-21-2026-04-37-01-AM.asp?sid=gumtree
6d
Job Placements
1
Job PurposeThe Customer Service Consultant is responsible for delivering professional, efficient, and high-quality customer support across multiple communication channels. The role focuses on resolving customer queries, managing support tickets, and ensuring excellent service delivery in line with company standards and service level agreements (SLAs).Key ResponsibilitiesProvide professional support to both internal and external customers in line with established SLAs.Assist and educate customers on company procedures, including various billing models.Handle monthly account and e-wallet queries via telephone, WhatsApp, and the ticketing system.Log, assign, track, escalate, and resolve customer support tickets effectively.Build and maintain strong customer relationships through excellent service delivery.Collaborate with team members to ensure consistent and high-quality customer support.Perform administrative duties including:Following up on failed communicationsUpdating customer profilesCompiling reportsDistribute bulk email and SMS communications to customers.Minimum RequirementsGrade 12 (Matric).Minimum of 2 years experience in a call centre or customer support environment.Computer literacy (MS Office and Internet).Own reliable transport.Preferably residing in the Northern Suburbs.Skills & CompetenciesStrong administrative and organisational skills.Excellent problem-solving ability.Effective time management skills.Professional communication and formal business writing skills.Ability to remain calm and composed under pressure.Proactive mindset with the ability to prevent escalations.Customer-focused with a positive attitude and passion for service delivery.
https://www.jobplacements.com/Jobs/C/Customer-Service-Consultant-1280668-Job-Search-04-14-2026-00-00-00-AM.asp?sid=gumtree
13d
Job Placements
1
Job Requirements:MatricCertificate Sales or relevant fields (NQF 5)3 years as a Sales Representative or similar role within the Retail environment.Computer Literacy (Basic MS Office; and SAP, ERP Systems and other job-specific software systems)Knowledge of Sales principles, practice and procedures.Communication skills (both verbal and written)Job Duties:Actively sources new sales opportunities and close sales to achieve departmental goals and targets.Increases company revenue by managing and negotiating with clients, generating leads, qualifying prospects and managingsales of products and services.Actively researches competition and monitors market activities to position the company in a favourable manner within themarket.Forecasts sales, development of sales strategies and models and evaluate their effectiveness.Evaluates needs and build a productive relationship.Daily / Weekly / Monthly tracking and target reports for the relevant stakeholders.Maintains and grows client base within the relevant area of sales.Attends meetings, sales events and training to keep abreast of the latest developments.Canvasses and opens new customer accounts based on their viability as future customers.Monitors monthly sales per customer using the Sales Management process.Daily extrapolation of sales information from the ERP system to assess actual units against target units and implements aplan of action if necessary.Provides monthly feedback to the Regional Manager on all activities relating to the customer.Introduces new marketing and promotion ideas and assists the customer in aligning strategy with that of the Company(Marketing Strategy).Hosts regular trade evenings and suitable entertainment in order to promote the product and grow/ develop customerrelations.Initiates and monitors all promotional activity in order to develop and grow existing customer base and market share inconsultation with the customer and Regional Manager.Assists with the credit application process.Co-responsible with Debtors for effective, timeous collection of outstanding debtors monies.In collaboration with Debtors, ensures that all outstanding Debtors are less than 45 days at all times.Assists Debtors staff in resolving customer queries.Ensures that vehicles and other company equipment are maintained in accordance with company policy and procedure.Attends monthly meetings with Regional Manager to provide status feedback on new business.Ensures that vehicles and other company equipment are maintained in accordance with company policy and procedure.Attends monthly meetings with Regional Manager to provide status feedback on new bussinesStock ControlComplianceCustomer ServiceCost Control
https://www.jobplacements.com/Jobs/S/Salesman-1282889-Job-Search-04-21-2026-04-37-02-AM.asp?sid=gumtree
6d
Job Placements
1
1
Role Requirements:QualificationsMatric / Grade 12 (NQF Level 4)ExperienceMinimum 3 years experience in a similar service coordination or technical roleExperience working with SAP or similar systemsSkills & CompetenciesStrong technical and problem-solving abilityEffective time management and organisational skillsStrong customer service orientationExcellent communication and interpersonal skillsAbility to work under pressure and meet deadlinesFinancial awareness and attention to detailProficiency in Microsoft Office (Excel, Word, Outlook)Key AttributesCustomer-focused and solutions-drivenResilient and adaptable in a fast-paced environmentStrong sense of accountability and ownershipPositive attitude and team-oriented approachAbility to escalate issues appropriately and support broader team objectivesShould you not receive a response within 10 working days, please consider your application unsuccessful.
https://www.jobplacements.com/Jobs/S/Service-Coordinator-Cape-Town-Contract-1283306-Job-Search-04-22-2026-04-40-28-AM.asp?sid=gumtree
5d
Job Placements
1
Sales Associate – Luxury retail V&A Waterfront
International Market leader in Luxury is seeking a sales associate to join their diverse and winning team. Your solid experience within high end / luxury sales and customer relation management will be a definite advantage
Main requirements:
Grade 12
Experience within High End / luxury
Excellent customer service skills
CRM
Ability to work Waterfront hours
As per our client’s requirements, a clear credit and criminal history
Please email cv + Salary requirements to marlene@servicesolutions.co.zaConsultant Name: Marlene Smith
4y
Service Solutions
1
Sales Associate – Luxury retail V&A Waterfront
International Market leader in Luxury is seeking a sales associate to join their diverse and winning team. Your solid experience within high end / luxury sales and customer relation management will be a definite advantage
Main requirements:
Grade 12
Experience within High End / luxury
Excellent customer service skills
CRM
Ability to work Waterfront hours
As per our client’s requirements, a clear credit and criminal history
Please email cv + Salary requirements to marlene@servicesolutions.co.zaConsultant Name: Marlene Smith
4y
Service Solutions
1
REQUIREMENTSMatric, or relevant qualificationProven experience in outbound sales, ideally within the sheet timber supplies, machinery or manufacturing industriesValid driverâ??s license and own reliable vehicle (essential)Strong technical knowledge of wood types, applications and processingExcellent communication, negotiation and presentation skillsSelf-motivated, target-driven and able to work independentlyWillingness to travel extensivelyBackground in Industrial Sales, Wood Technology, Manufacturing or related fieldsKnowledge of the footwear manufacturing process and machinery is an advantage DUTIESDevelop and maintain strong relationships with customers in the footwear, furniture and timber-related sectorsAchieve agreed sales targetsPromote and sell sheet timber suppliesIdentify new business opportunities and grow the companyâ??s customer baseConduct regular site and customer visitsProvide technical advice and product recommendations based on customer needsPrepare quotations, follow up on leads and negotiate sales termsStay informed on market trends, competitor activity and product developmentsWork closely with internal teams to ensure customer satisfaction and efficient service delivery Salary negotiable dependent on experience, excluding bonuses Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.Â
https://www.jobplacements.com/Jobs/S/Sales-Representative--Timber-Sector-1259719-Job-Search-02-05-2026-10-34-15-AM.asp?sid=gumtree
2mo
Job Placements
1
1
Sales Associate – Luxury retail V&A Waterfront
International Market leader in Luxury is seeking a sales associate to join their diverse and winning team. Your solid experience within high end / luxury sales and customer relation management will be a definite advantage
Main requirements:
Grade 12
Experience within High End / luxury
Excellent customer service skills
CRM
Ability to work Waterfront hours
As per our client’s requirements, a clear credit and criminal history
Please email cv + Salary requirements to marlene@servicesolutions.co.zaConsultant Name: Marlene Smith
4y
Service Solutions