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1
Debt Collector x 2
Based in Tygervalley
Temp until 21 December 2023 and then perm in January 2024
Experience required:
Good people skills and the ability to engage professionally with distressed debtors.2 Call Centre experience, Inbound and or Outbound.Debt Collections – negotiations.Worked with people telephonically or face to face.3 years debt collecting experience.
Job Requirements/Objectives:
Work Predictive dialer to deliver quantity and most importantly quality.Target driven and highly competitive.Meet the minimum level of productivity standards on an hourly, daily, weekly, and monthly basis whilst maintaining high levels of quality.Achieve the required monthly team target.Prevent Legal Action.Educate debtor on consequences of non-payment.Continuously develop personal skill that will improve capability to add value to the business.Rehabilitate debtors by providing options and alternative solutions as instructed by our clients.Flexible in working hours.Multitask and navigate between different systems.Able to work from home if and when required.Accurate and comprehensive recording of all debtor interaction and matter events.Always maintain debtor information in a current state and adhere to protection of personal information.Clear and professional communication with all stakeholders.Strong adherence to reputation risk standards.
Behavioural Competencies:
Able to plan and organize effectively.Has a well-developed problem-solving capabilitiesDisplays high energy levels.Ability to absorb pressure well.Ability to constructively manage conflict and disputes. Highly results and action oriented. Acts on own initiative without being prompted. Works well autonomously. Contributes within team. Ability to execute promptly and accurate at the same time. Ability to work in a disciplined manner and for long periods of time without interruption. Assertive personality.Integrity, loyal, punctual, trustworthy – no irregular absenteeism or late coming habits. Fast learner, adaptable to constant change. Able to handle different managerial styles and constructive criticism.Self-motivated. Professional always, adhere to dress code and company policies.
Basic Salary + Uncapped commission
Hours of work: 07h45 - 16h00
NO WEEKEND WORK
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDY4MjQyMjg0P3NvdXJjZT1ndW10cmVl&jid=1755027&xid=1468242284
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We are seeking skilled and experienced Debt Collectors to join our reputable call centre. The primary responsibility of this role is to effectively collect outstanding debts from businesses while maintaining a professional and compassionate approach. New division has been opened so need new teams of staff (30)
Responsibilities:
Early shift will be Monday - Friday from 07:30 - 15:45 as well as 2 Saturdays a month from 08:00 - 13:30 at the offices situated in Salt River
OR
Flexi shift hours will be Monday - Friday from 10:00 - 19:00, transport will be made available to flexi shift hour workers as well as 2 Saturdays a month from 08:00 - 13:30 at the offices situated in Salt River
Proactively contacting customers via phone, email, or other communication channels to collect outstanding debtsMaintain accurate and up-to-date records of all collection activities and interactions with customersAnalyze customer accounts and plan appropriate course of action to recover outstanding paymentsNegotiate payment plans and settlement agreements with customers, ensuring adherence to company policies and legal requirementsFollow up on payment commitments and monitor payment schedules to ensure complianceIdentify and escalate accounts requiring legal action or further collection effortsCollaborate with internal departments, to resolve customer disputes and inquiriesProvide timely and accurate reports on collection activities, outstanding debts, and progress towards targetsStay updated on relevant laws and regulations related to debt collection practiceUtilize MS Excel and databases to manage and organize customer account informationMaintain a high level of professionalism, empathy, and customer service during all interactions
Requirements:
Proven 2 or more years’ experience collecting from businessesHigh school diploma (Matric) is essentialRelevant Diploma/Degree in Financial would be advantageousProven track record of meeting collection targets and working within deadlinesStrong ability to plan and execute strategies to recover outstanding paymentsFamiliarity with legal requirements and regulations related to debt collectionProficiency in MS Excel and databases for data management and reportingExcellent verbal and written communication skillsStrong negotiation and persuasion skillsPolite, compassionate, and confident demeanour when dealing with customersAbility to adapt to changes in policies, procedures, and strategiesClear ITC (credit) and criminal recordCredit 1,2,3 would be advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84NTA1MTMyNTE/c291cmNlPWd1bXRyZWU=&jid=1716675&xid=850513251
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We are seeking skilled and experienced Debt Collectors to join our reputable call centre. The primary responsibility of this role is to effectively collect outstanding debts from businesses while maintaining a professional and compassionate approach. New division has been opened so need new teams of staff (30)
Responsibilities:
Early shift will be Monday - Friday from 07:30 - 15:45 as well as 2 Saturdays a month from 08:00 - 13:30 at the offices situated in Salt River
OR
Flexi shift hours will be Monday - Friday from 10:00 - 19:00, transport will be made available to flexi shift hour workers as well as 2 Saturdays a month from 08:00 - 13:30 at the offices situated in Salt River
Proactively contacting customers via phone, email, or other communication channels to collect outstanding debtsMaintain accurate and up-to-date records of all collection activities and interactions with customersAnalyze customer accounts and plan appropriate course of action to recover outstanding paymentsNegotiate payment plans and settlement agreements with customers, ensuring adherence to company policies and legal requirementsFollow up on payment commitments and monitor payment schedules to ensure complianceIdentify and escalate accounts requiring legal action or further collection effortsCollaborate with internal departments, to resolve customer disputes and inquiriesProvide timely and accurate reports on collection activities, outstanding debts, and progress towards targetsStay updated on relevant laws and regulations related to debt collection practiceUtilize MS Excel and databases to manage and organize customer account informationMaintain a high level of professionalism, empathy, and customer service during all interactions
Requirements:
Proven 2 or more years’ experience collecting from businessesHigh school diploma (Matric) is essentialRelevant Diploma/Degree in Financial would be advantageousProven track record of meeting collection targets and working within deadlinesStrong ability to plan and execute strategies to recover outstanding paymentsFamiliarity with legal requirements and regulations related to debt collectionProficiency in MS Excel and databases for data management and reportingExcellent verbal and written communication skillsStrong negotiation and persuasion skillsPolite, compassionate, and confident demeanour when dealing with customersAbility to adapt to changes in policies, procedures, and strategiesClear ITC (credit) and criminal recordCredit 1,2,3 would be advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjg1NjgxOTExP3NvdXJjZT1ndW10cmVl&jid=1692217&xid=3685681911
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Durbanville - Debt Collector - 3 month Contract Job briefWe are looking for reliable Debt collectors.Requirements1 - 3 years experience as debt collectorExperience in working with targets and tight deadlinesKnowledge of relevant legal requirementsWorking knowledge of MS Office and databasesExcellent communication and people skillsGood in negotiating and persuadingAbility to be polite and compassionate without lacking confidenceMatric essentialResponsibilitiesKeep track of assigned accounts to identify outstanding debtsPlan course of action to recover outstanding paymentsLocate and contact debtors to inquire of their payment statusNegotiate payoff deadlines or payment plansHandle questions or complaintsInvestigate and resolve discrepanciesCreate trust relationships with debtors when possible to avoid future issuesUpdate account status and database regularlyAlert superiors of debtors unwilling or unable to pay when necessary
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUxNzIzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1195462&xid=1266_51723
2y
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Well established company based in Montague Gardens is looking to employ an experienced Call Centre Supervisor to join their organisation. Suitable candidates will need to meet the below requirements.The main function of this position is to maximise collections, manage/reduce the arrears, and minimise losses to the Company. In addition, this position focusses on coaching, mentoring and training the Collection Agents and monitoring their performance to set targets.Job Requirements:Minimum Grade 12Relevant tertiary qualification would be a strong advantage (diploma or degree in Commerce, Credit, Business Administration etc.) and/or relevant Call Centre industry training/qualificationMinimum 5 years’ experience in a collection call centreMinimum 3 years’ experience in the position a call centre Team Leader/SupervisorProven track record of managing poor performanceIn-depth understanding of collections call centre processes and systemsIn-depth knowledge of collections call centre performance metricsSound knowledge of relevant legislation: POPI Act, Debt Collector Act, National Credit Act, Consumer Protection Act and relevant Codes of Conduct and Good PracticeThe ability to understand and converse in multiple official, African languages would be a distinct advantageDriver’s LicenseClear Credit and Criminal recordsProficiency with technology, especially computers, software applications, and phone systemsStrong skills in the use of Microsoft Office products, particularly Excel
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUxNjYxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1195406&xid=1266_51661
2y
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Well established company based in Montague Gardens is looking to employ an experienced Call Centre Supervisor to join their organisation. Suitable candidates will need to meet the below requirements.The main function of this position is to maximise collections, manage/reduce the arrears, and minimise losses to the Company. In addition, this position focusses on coaching, mentoring and training the Collection Agents and monitoring their performance to set targets. Job Requirements: Minimum Grade 12Relevant tertiary qualification would be a strong advantage (diploma or degree in Commerce, Credit, Business Administration etc.) and/or relevant Call Centre industry training/qualificationMinimum 5 years’ experience in a collection call centreMinimum 3 years’ experience in the position a call centre Team Leader/SupervisorProven track record of managing poor performanceIn-depth understanding of collections call centre processes and systemsIn-depth knowledge of collections call centre performance metricsSound knowledge of relevant legislation: POPI Act, Debt Collector Act, National Credit Act, Consumer Protection Act and relevant Codes of Conduct and Good PracticeThe ability to understand and converse in multiple official, African languages would be a distinct advantageDriver’s LicenseClear Credit and Criminal recordsProficiency with technology, especially computers, software applications, and phone systemsStrong skills in the use of Microsoft Office products, particularly Excel
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcyODMyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1185244&xid=1109_72832
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FINANCE ASSISTANT - DUAL ROLE INCLUDING DEBTORS ASSISTANTSTART
DATE:01/05/2024SALARY:
R 12,500 - R 15,000Responsible
to for supporting the financial manager of the company on the various entities
within the group. He/she will report to the financial manager directly. He/she
will work closely with the finance team to ensure accurate and timely
processing of financial transactions. Finance assistant will assist to ensure
the smooth functioning of the finance department and maintaining accurate
financial records. They need to have strong attention to detail, good
analytical skills and proficiency in financial software. Basic understanding of
accounting principles and regulations to ensure compliance with financial.
standards. Sage business cloud advantageous. Some of the main responsibilities
will include, maintaining financial records: recording and updating
transactions; bank transactions, invoices, expenses and payments in the
company's accounting software and spreadsheets. Assisting in month end
completion: assisting to prepare weekly and monthly financial reports for
review. Reconciling accounts: will be responsible for reconciling bank
statements and other balance sheet accounts to ensure accuracy and resolve any
discrepancies. Processing invoices and payments: to assist to process customer
+ tenant invoices, supplier invoices and expenses; verify the accuracy of
billing information and assist in making. Payments to suppliers. Assist in the
debt collection process and maintaining collection process with debt collectors
and attorneys. Assisting in Financial reporting: assisting to prepare financial
reports for review (weekly + monthly). Conducting financial analysis: Assist to
analyze financial data, e.g. expense reports, supplier invoice. Providing
support during Audit: Assist to compiling documents together and providing
necessary information to auditors. Assisting in Payroll processing: responsible
for collecting and verifying employee data; time sheets from biometrics
fingerprint system. Assisting in administration process: Filing Assist in the
ordering process of materials required within the group. Preparing tenant contracts
for residential and commercial tenants. Liaising with agent in seeking tenants
and completing all necessary documentation.Please
email CV's to mfrancisco@intergro.co.za www.intergro.co.za
18d
1
FINANCE ASSISTANT - DUAL ROLE INCLUDING DEBTORS ASSISTANTSTART
DATE: 01/05/2024SALARY:
R 12,500 - R 15,000Responsible
to for supporting the financial manager of the company on the various entities
within the group. He/she will report to the financial manager directly. He/she
will work closely with the finance team to ensure accurate and timely
processing of financial transactions. Finance assistant will assist to ensure
the smooth functioning of the finance department and maintaining accurate
financial records. They need to have strong attention to detail, good
analytical skills and proficiency in financial software. Basic understanding of
accounting principles and regulations to ensure compliance with financial.
standards. Sage business cloud advantageous. Some of the main responsibilities
will include, maintaining financial records: recording and updating
transactions; bank transactions, invoices, expenses and payments in the
company's accounting software and spreadsheets. Assisting in month end
completion: assisting to prepare weekly and monthly financial reports for
review. Reconciling accounts: will be responsible for reconciling bank
statements and other balance sheet accounts to ensure accuracy and resolve any
discrepancies. Processing invoices and payments: to assist to process customer
+ tenant invoices, supplier invoices and expenses; verify the accuracy of
billing information and assist in making. Payments to suppliers. Assist in the
debt collection process and maintaining collection process with debt collectors
and attorneys. Assisting in Financial reporting: assisting to prepare financial
reports for review (weekly + monthly). Conducting financial analysis: Assist to
analyse financial data, e.g. expense reports, supplier invoice. Providing
support during Audit: Assist to compiling documents together and providing
necessary information to auditors. Assisting in Payroll processing: responsible
for collecting and verifying employee data; time sheets from biometrics
fingerprint system. Assisting in administration process: Filing Assist in the
ordering process of materials required within the group. Preparing tenant contracts
for residential and commercial tenants. Liaising with agent in seeking tenants
and completing all necessary documentation.Please
email CV's to mfrancisco@intergro.co.za www.intergro.co.za
18d
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Confirmed or unconfirmed work.
Visit Debtor, sign of legal documents.
If you are trustworthy, reliable and interested pleased forward, debt collectors certificate, and area you work in.
23d
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In need of trustworthy and reliable debt collectors. Can do it part time, full time
Must be registered with the council for debt collectors.
If interested, please forward certificate and areas you would cover/ work in.
23d
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Debt Collectors vacancies available - Field Agents required in various areas of the Western Cape - Own transport essential - Commission payouts weekly and Fortnightly Please note: Field Agents required and not call centre agents. - Agents must be registered at the Council of debt collectors. New applicants welcome.If interested, please whattsapp:0749482209
23d
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Our client within the Motor Industry has an opportunity available for a Regional Legal Debt Controller in the Bellville, Western Cape area.Education and Experience Requirements:Matric (Grade 12)Recognized Finance / Credit Control / Legal related qualification2 to 3 years Debt Collection experience, including liaising with external Debt Collectors and AttorneysWorking knowledge and understanding of Legal process will be advantageous (i.e. Liquidations, Business Rescue, Execution, Sale in Execution, Bad debts write offs)Experience in Legal CollectionsSound computer literacy an essential (particularly Excel)Sound understanding of both pre-legal and legal process (i.e. Liquidations, business rescue, execution, sale in execution)KPAs:Responsibility for the legal bookCollection on Prosecuted employersCapturing and follow up on settlement agreementsFollow up and capturing of board decisionsNegotiate with delinquent employers to maximize debt recoveryTo receive and resolve queries received from Attorneys & external collection agentsAccount Reconciliation and liaison with LegalTracing of debtorsLiaising with Legal officers and Legal Secretaries regarding the status of accountsRespond to Client queries within 48 hours via telephone, e-mail, fax or post
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUxMDY2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1192427&xid=1266_51066
2y
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Debt Collector - Contract (Must be available immediately) Job brief We are looking for reliable Debt collectors.Responsibilities Keep track of assigned accounts to identify outstanding debtsPlan course of action to recover outstanding paymentsLocate and contact debtors to inquire of their payment statusNegotiate payoff deadlines or payment plansHandle questions or complaintsInvestigate and resolve discrepanciesCreate trust relationships with debtors when possible to avoid future issuesUpdate account status and database regularlyAlert superiors of debtors unwilling or unable to pay when necessaryRequirements 2 - 3 years experience as debt collectorExperience in working with targets and tight deadlinesKnowledge of relevant legal requirementsWorking knowledge of MS Office and databasesExcellent communication and people skillsGood in negotiating and persuadingAbility to be polite and compassionate without lacking confidenceMatric essential
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY3MzI2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1166170&xid=1109_67326
2y
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