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Operations Controller / Admin required for a reputable logistics company based in East London , Eastern Cape
Requirements :
Extensive experience in logistics and/or project managementDegree / Diploma in logistics or relevant tertiary education would be a definite advantageManagement and leadership abilitiesOrganised and comfortable with data analysisVery good geographical knowledge of RSAFully conversant in Microsoft Excel and WordFully conversant in cross border proceduresExcellent interpersonal skillsAbility to develop and document quality processesExcellent verbal and written communication skills in EnglishAbility to fluently communicate in Zulu and/or isiXhosa would be advantageousAbility to create and conduct verbal, visual and written presentationsAbility to communicate at all levelsAbility to work under pressureWilling to work outside normal office hours and work out of town for short periodsValid code 8 driver’s license
Duties :
Assist in the planning, execution and management of commercial vehicle deliveries and drivers in line with operational principles and performance standards.Assist with the driver availability to ensure maximum efficiencies.Assist in managing the Vehicle Delivery Tracking System’s clerical and administration functions Cross Border PlanningUnderstand, manage, and control the operational cost elements to maximize efficiencies and profitability in line with the performance expectationsLiaising with (Account Executive, National Manpower & Fleet Controller) to ensure that all queries are effectively and efficiently resolved.Identify logistical challenges and implement solutionsConduct data analysis – fuel consumptionProvide feedback to management regarding all operational matters.Maintaining effective communication with all Operations staff in order to ensure that all are “in the loop” regarding operational matters.Utilizing Vehicle Tracking System (VTS) in such a manner that all work is performed and presented in an accurate and uniform mannerPlanning and management of local vehicle deliveries (especially ensuring on-time deliveries to the IDZ Storage Yard, Local Dealers and CV Yard), as per clients’ requirements.Ensure sufficient drivers are always available to fulfil the client’s needsCommunicate any delays regarding drivers and or issues with vessel delays to the client and management immediatelyEnsure security for the port is communicated timeously both by phone and e-mail to the respective client.Ensure all local and casual drivers always have the correct PPEEnsure the correct sequence is follow...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMjE0ODc4MDIzP3NvdXJjZT1ndW10cmVl&jid=1611223&xid=3214878023
31min
1
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Job Title: Customer Care and Operations Manager
Location: Port Elizabeth
Reporting Line: National Customer Care & Operations Manager
Education, Qualifications and Experience
National Matric CertificateProven successful sales track record.Fire industry experience advantageous.Related Degree or Diploma in Logistics / Warehouse / Supply Chain ManagementMinimum 10 years’ experience in warehousing and distributionMinimum 5 years middle or senior management experienceExperience in FMCG/distribution industry is preferred.Previous experience in Syspro or a related ERP system is essential.Advance computer literacy
Job Purpose:
To assume full responsibility for all functions related to the selling of all new fire equipment and specialised fire equipment.Customer Care and the complete warehouse operations This includes ensuring the delivering of a professional, helpful, high-quality assistance before, during, and after the customer’s requirements are met. This is a function where procedures are essential in encouraging responsiveness to our client’s needs and finding methods to support the company’s goals. Managing and overseeing all warehouse operations to ensure that the right products are delivered to the right location on time and at a good cost. This will involve overseeing team performance, expediting the receiving and shipping of goods, and ensuring efficient, organized storage.Management of stock within the organisation. This includes receiving, issuing, and dispatching stock as well as handling communication between procurement, warehouse, and production.Responsibility for data entry and inventory of all stock also doing administrative and clerical tasks (such as scanning or printing). Preparing and editing letters, reports, memos, and emails and running errands.Arranging meetings, appointments, answering phone calls and taking messages.Recording meeting minutes and liaising with teams and units. Tracking petty cash and handling payments.Recordkeeping, and inventory control.
Skills
Advanced selling skillsTarget drivenExcellent communication skillsCustomer Service EthosExperience on Syspro / SAP / MS Office / ExcelAbility to work under pressureNumerateCommunicate in English and AfrikaansExperience in FMCG warehousing and distributionPrevious experience and knowledge of customer care or customer service environmentAbility to create and manage warehouse processes.Inventory control and managementGood knowledge of management methods and techniquesAwareness of industr...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTg1OTkzNzEzP3NvdXJjZT1ndW10cmVl&jid=927619&xid=3585993713
2h
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