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HUMAN CAPITAL CONSULTANT
Our client has been a leader in dental managed care services since 1996. Our extensive experience in dental risk management combined with cutting edge technology offers a world class service relevant to the South African market. Our client currently provides dental managed care services to 9 medical scheme clients.
ABOUT THE POSITION
An opportunity exists at our client for a Human Capital Consultant. The incumbent will report directly to the Human Resources Manager.
The Human Capital Consultant will engage, build, and maintain robust partnerships with internal and external stakeholders. The incumbent will be responsible for providing support to the business and ensure that all Human Capital activities are effectively executed across the value chain. This role will be based at our Head Office in Century City, Cape Town with hybrid work model flexibility.
Key responsibilities may include but are not limited to
Human Capital Consultation:
• Provides day to day support to business on all Human Capital matters Recruitment:
• Manage recruitment lifecycle for allocated vacancies, including all administration
• Contact liaison with recruitment subcontractors Employee relations:
• To provide day-to-day advisory services to the business on employment-related issues and employment law with a blend of pragmatism and best HR practice
• To proactively engage with Line Managers to ensure consistency and correct application to company policies and guidelines
• To provide first line advice on potential changes in terms and conditions, employment benefits, organizational restructuring etc.
• To provide HR support and advice pertaining to grievance and disciplinary measures and provide HR support during investigatory meetings and disciplinary hearings
• Guide Line Managers on the implementation of effective poor performance and ill health incapacity processes within area of responsibility, with on-going monitoring of the process to ensure that all related activities are conducted within the allocated timeframes
• Attendance at Disciplinary Enquiries as and when required (DE) HR governance and compliance:
• Ensure that all company processes and procedures are complied with to ensure quality standards and governance requirements are met
• Highlight and minimize risks and report any discrimination in the workplace
• Ensure the companys employment equity targets is adhered to in relation to recruitment, employment and promotions HR administration:
• Assist the business with on - boarding and off-boarding processes
• Drafting of disciplinary documentation ensuring adherence to applicable processes with oversight from the HR Manager
• Provide the relevant and appropriate administrative and operational support in line with the business and groups processes
• Prepare accurate and timely HR reports as requested by the HR Manager
• Co-ordination and preparation of induction programmes
• Administration of the payrol...Job Reference #: 202677
2d
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Bookkeeper / Office Administrator Milnerton Cape Town
Our telecommunication client in Milnerton / Maitland Cape Town is looking for a Bookkeeper / Office Administrator All-rounder with 3 years plus experience as an all-rounder. You need experience in Bookkeeping (Processing & Invoicing on QuickBooks), Debtors, creditors and other admin record-keeping duties.
Salary Negotiable to experience
Min Requirements
Matric
A bookkeeping Certificate an extra bonus
3 years of Financial Administrator / Bookkeeping, and general office admin experience
Experience in general office administration and co-ordinating
Experience in assisting with a small payroll of 20 staff (most permanent)
QuickBooks and Excel experience essential
SARS efling experience with returns and some submissions EMP’s, PAYE, and VAT
VAT calculation and submission experience
Experience with imports is a bonus
Job Duties
Bookkeeping / Processing of Invoices – QuickBooks
Financial & Office Administration
Capturing invoices(customers and suppliers)
Full Debtors and Creditors control
Bank reconciliations
Liaise with suppliers and customers
Assist with General Office Admin like filing and recordkeeping
Assist with Supplier Onboarding paperwork and loading of systems
Loading of Supplier invoices for payment release
Assist with Sales reports and Administration
Assist with ordering stock local and international
Assist with product imports
Update / Recordkeeping of Safety files during projects (health & Safety)
Assist with adhoc office duties
Apply online
Frogg RecruitmentConsultant Name: Quinton Wright
3d
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Our client is an established venture capital investment manager that accelerates the international expansion of African innovation-driven businesses by leveraging Knowledge, Networks and Funding. Based in Observatory, Cape Town, they are recruiting for a Compliance and Office Manager/Support to join their team soonest.
Job Purpose:
The successful candidate would take charge of the implementation of compliance processes (across our funds) and keep these maintained and updated as required by the various reporting bodies. This person would take pride and pleasure in compliance and risk management in a financial services industry, but would like more variety in their job and would enjoy also managing the small office for 8-10 employees and provide support to the CFO and Inhouse Legal Counsel on ad hoc tasks. The role will include occasional event organising and management, as well as a small amount of executive PA work that would include travel arrangements and diary management. Minimum Requirements
• Grade 12 - National Senior Certificate
• Compliance related Tertiary Qualification, or similar
• 1 - 3 years proven working experience in compliance and risk environment
• Valid Drivers License and own vehicle
• Valid SA ID
• Clear criminal record Technical Competencies
• Microsoft Excel, PowerPoint, Outlook, Word, Google Drive, Google Sheets, Gmail, Cloud, Slack and Excel Personal Competencies:
• Customer centric
• Professional
• Strong administrative skills
• Presentable
• Strong organisational skills
• Innovative
• Punctual
• Excellent interpersonal skills
• Excellent verbal and written communication skills
• High performance culture and ethic
• Strong problem solving skills
• Flexible, self-motivated and proactive
• Trustworthy with high standards of personal integrity Performance Areas Tasks/Functions:
• Need to be technologically literate
• Proficient with numbers
• Be a peoples person and able to engage with people professionally
• Be able to read legal documents in English and understand license requirements
• Be able to prepare paperwork for the book keepers
• Be able to submit applications for license / emigration / company formations
• Be able to submit compliance reports to the FSB - basic insurance compliance work
• Knowledge of opening bank accounts in foreign jurisdictions
• Knowledge of the implementation of KYC / AML procedures
• Read requirements for applications such as for the starting of companies / business licenses for different jurisdictions
• Need to understand the difference between cryptos, futures, securities and derivative
• Submit payroll figures to accountants / book keepers
• Submit bank statements to accountants / book keepers
• Gather information for taxes from the banks and call estate agents if a property needs to be valued
• Organise flights, appointments and visas
• Update web content Working Hours
• Mondays to Fridays, 08:00 to 17h00
• Hybrid Salary
• Market ...Job Reference #: 202409
2d
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Bookkeeper Paarden Eiland Cape Town
Our Client in the Paarden Eiland Area Cape Town is looking for an experienced Bookkeeper with 3-4 years of bookkeeping experience. You need experience in Full Bookkeeping to Trial Balance (Processing & Invoicing), Debtors, creditors, recons, journals, suppliers, quotes, reporting, and other admin record-keeping duties.
Salary Up to R 25000 + Provident fund contribution
Min Requirements
Matric
3-4 Years of Bookkeeping experience
Full Debtors and Creditors experience
General Office Administration and recordkeeping
Experience in assisting with a small payroll of 20 staff (all permanent)
Experience in dealing with outsourced accounting firms
Working on Accounting software like Pastel, QuickBooks and Excel needed
SARS efling experience with returns and some submissions EMP’s, PAYE, and VAT
VAT calculation and submission experience
Job Duties
Bookkeeping to TB / Processing of Invoices
Financial & Office Administration
Capturing invoices(customers and suppliers)
Full Debtors and Creditors control
Bank reconciliations & Petty Cash & Daily
Liaise with suppliers and customers
Assist with General Office Admin like filing, recordkeeping
Assist with Supplier Onboarding paperwork and authorizations
Loading of Supplier invoices for payment release
Assist with Inventory / Stock Control
Assist with Sales reports and Administration
Assist with ordering stock local and international
Assist with product imports administration
Update / Recordkeeping of Safety files during projects (Health & Safety) – training to be supplied
Assist with adhoc office duties
Apply online
Frogg Recruitment
Consultant Name: Quinton Wright
2d
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A managed care company based in Cape Town is recruiting for a professional and motivated HR Administrator to fill this vacancy.
Job Purpose:
The Human Resources Administrator provides support to the business and ensures that all Human Capital transactional activities are effectively executed across the value chain.
Key responsibilities may include but are not limited to:
• Provide the relevant and appropriate administrative and operational support in line with the business and groups processes
• Timeous and accurate capturing, updating and maintenance of human capital records on all platforms and/or systems
• Participates with end-to-end recruitment and onboarding processes
• Drafting of disciplinary documentation ensuring adherence to applicable processes with oversight from the HR Manager
• Attendance at Disciplinary Enquiries (DE)
• Participate with the implementation of an employee value proposition to drive the attraction and retention of talent
• Act as a champion for the implementation of human capital policies to ensure that all decisions are fair and objective
• Assist in driving people wellness initiatives throughout the business
• Collaboration of information for human capital reporting
• Administration of the payroll and employee benefits component of the business
• Provides the relevant and appropriate HR administration support to business as and when required in line with the groups shared services processes
• Champion Change Management with all stakeholders
• Drive and influence the culture of the organization by assisting with various employee engagement programmes
• Participate in projects as identified in line with the human capital strategy
• Communication with various internal and external stakeholders
Critical Skills/ Competencies:
• Highly numerate
• Solutions driven
• Excellent Problem solving and Accuracy skills
• Strong analytical skills
• Meticulous attention to detail
• Self-starter, motivated, takes initiative and can work independently
• Excellent communicator with all levels in an organisation (verbal and written)
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills)
• Ability to logically work with volumes of data Experience:
• Proven experience as an HR Administrator in a generalist capacity
• A demonstrated track record of delivering excellent results in a fast-paced, high pressurised environment
• Experience in healthcare insurance, financial or administration industry knowledge of relevant legislative environment is highly desirable Education and Applicable Systems:
• Matric
• Diploma or Degree in HR Management is a prerequisite
• Proven proficiency in MS Office packages Working hours: Flexible hybrid during the ...Job Reference #: 202660
2d
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Our client based in Cape Town CBD is on the lookout for a Payroll Clerk to join the team. The ideal Payroll Clerk would be responsible for recording and reconciling all the Great Plains cash books and bank accounts for the various Payrolls. Assists with the payment process of employees and compiles payroll information by managing payroll preparation; completing reports and maintaining records.
Duties and Responsibilities :
Update the Payroll cash book daily for all receipts. Process daily bank reconciliations to the bank statements.Accurately record and post bank transactions.Ensure that the bank reconciliations balance to the bank statements at month end. Maintain the electronic filing and digital labelling of source documentation and records for easy retrieval required for audit trail purposes.Assist with the administration of employee benefit schemes.Data entry of timesheets where required and checking of all hours for accuracy on a daily/weekly/monthly basis in relation to the time and attendance system.
Compliance to regulatory requirements:
Ensures that employee payroll files are up-to-date and accurate, entering any changes into the system.Stay abreast of changes in tax laws and update the payroll processing system accordingly.
Payroll Input Administration:
Ability to extract and manipulate data, report compilation and reconciliation.Handling payroll queries.Administration of payroll month-end procedures.Updating of employee leave, sick leave and other leave records.Compile monthly statistical reports.Processing new engagements, terminations and all other input.General administration and filing.
Minimum Qualifications:
Matric and Relevant Tertiary qualification.
Minimum Working Experience:
2-3 years Finance and Payroll Experience.Sage People system experience is compulsory.
Technical Competencies/Knowledge:
QSR industry experience will be advantageous.Experience on Great Plains and Nedbank Business Banking will be beneficial.Confidentiality, discretion and integrity.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzUwMjYzODQ3P3NvdXJjZT1ndW10cmVl&jid=1463912&xid=3750263847
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Our client within the hospitality industry is currently looking for a Management/Cost Accountant who will be reporting to the Financial Director. The ideal candidate would require to be analytical and have the below listed experience and qualification.
QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED:
Tertiary qualification – minimum a BCom.Registration with a professional body preferable: CIMA, SAICA, SAIPA.Manufacturing experienceStock control experienceOversight of costing. Working with production staff to create bill of materials/recipes and overseeing correct programming of ERP system to capture this data.Acting as a go-between with sales/marketing and production staff to ensure pricing is accurate.Hospitality experiences an advantage but not essentialStrong excel a non-negotiable (complex formulas and pivot table analysis)Oversight of stock auditsStock variance analysis and reporting across multiple locationsAnalytical
RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:
Reporting of variances, capturing of production and recording of waste.Management Accounts for factory/ distribution centre.Product Profitability analysis.Analysis, management and improvement of systems and controls. Training staff regarding this.Facility administration, oversight of factory/ distribution centre administrative functions including admin, invoicing and payroll clerks.Oversight of costings, creation of bill of materials/ recipes.Market comparisons of product pricing.Oversight of stock audits, working with production staff to ensure audits are conducted, feedback and corrective action is taken.Assist in cost saving initiatives.
PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjI5MDg1MjI2P3NvdXJjZT1ndW10cmVl&jid=1659147&xid=3629085226
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My client is seeking a Financial Assistant to assist with day-to-day administration for finance department. This position is based in Durbanville. Must have own car and bilingual in English/ Afrikaans.Diploma /Bachelors/ N6Knowledge of relevant computer programs such as Xero, Payroll packages and Microsoft ExcelBasic accounting knowledgeBilingual in English / AfrikaansAttention to detail.Strong analytical and numerical skills Skills:TaxAccountingExcelFinanceMonthly processingRequesting client information for tax deadlinesSARS appointments and queriesSubmission of tax returnsProvisional tax calculations and submissionsPersonal income tax calculations and submissionsAssistance with day-to-day administration for finance departmentFiling/ScanningDrafting of lettersSummarising of client information on ExcelFollow up with clients regarding information requestsBooking SARS appointments, filling out forms and accompanying clients to SARS
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MjIyNl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789025&xid=1108_182226
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Duties and responsibilities: To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the businessTo manage and control the financial aspects of running the store to ensure store profitability.To adhere to merchandising standards in line with the brand requirements to ensure good product mix.To ensure proper stock management and control to minimise loss and to ensure product availability,?by monitoring stock related risks.To deliver exceptional customer service to ensure the best customer experience.To build excellent relationships with all relevant service providers (internal and external)To manage human resources effectively by recruiting, planning, and administrating payroll properlyTo inspire, motivate, develop, and hold people accountable appropriately.Align team members to Company culture and create fun.Implement all company policies and procedures.Maintaining health and safety practicesBehavioural requirements: Honesty in dealing with cash or finances.Inspirational leadership and passionTaking ownershipBuilding and maintaining relationshipsInnovation and ability to deal with change management.Thinking adaptabilityDelivering results and meeting customer expectationsFollow instructions and procedures.Leading and supervisingAchieving personal work goals and objectivesMinimum requirements: Microsoft – computer proficiencyClear criminal recordAbility to communicate effectively at all levels.Experience: Minimum of five years’ store management experienceMinimum of eight years retail experience?Experience in working in a large retail store with a turnover of more than R20m per annum.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzU1OTkwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1787371&xid=1320_55990
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Duties and responsibilities: To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the businessTo manage and control the financial aspects of running the store to ensure store profitability.To adhere to merchandising standards in line with the brand requirements to ensure good product mix.To ensure proper stock management and control to minimise loss and to ensure product availability,?by monitoring stock related risks.To deliver exceptional customer service to ensure the best customer experience.To build excellent relationships with all relevant service providers (internal and external)To manage human resources effectively by recruiting, planning, and administrating payroll properlyTo inspire, motivate, develop, and hold people accountable appropriately.Align team members to Company culture and create fun.Implement all company policies and procedures.Maintaining health and safety practicesBehavioural requirements: Honesty in dealing with cash or finances.Inspirational leadership and passionTaking ownershipBuilding and maintaining relationshipsInnovation and ability to deal with change management.Thinking adaptabilityDelivering results and meeting customer expectationsFollow instructions and procedures.Leading and supervisingAchieving personal work goals and objectivesMinimum requirements: Microsoft – computer proficiencyClear criminal recordAbility to communicate effectively at all levels.Experience: Minimum of five years’ store management experienceMinimum of eight years retail experience?Experience in working in a large retail store with a turnover of more than R20m per annum.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzU1OTkyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1787373&xid=1320_55992
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Assist the HR manager and team with the effective running of the department by fulfilling daily HR duties.
Qualifications / Skills needed:
Must have knowledge of BCEA and LRAVIP Premier Payroll (MUST),ESS - advantageous andTimekeeping (Viper and/or T&A) – advantageousDiploma and or Degree in business administration or HR.Proficiency in Microsoft Office 365Word and ExcelStrong numerical aptitude – attention to detail very important
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTY1MjQ2MzkzP3NvdXJjZT1ndW10cmVl&jid=375191&xid=4165246393
2d
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PKF Accounting is looking for a Senior Accountant to join their amazing team!
This position offers the candidate an opportunity to work-from-home.
Duties and responsibilities will include, but not be limited to:
Experience in bookkeeping up to trial balance, balance sheet reconciliations, VAT and management reports.Payroll administration and calculations, including EMP501 reconciliations.Communications with clients and directors.Any other output that may be reasonably required from this role.
Requirements:
Diploma or degree in Accounting.3-5 years experience within a similar position.Xero accounting experience.SimplePay payroll experience.Deadline driven.Person willing to learn and work hard with a positive energy.Ability to work under pressure with multiple clients.Own transport.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzM0MDg3MTU1P3NvdXJjZT1ndW10cmVl&jid=1518421&xid=2734087155
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Our client is looking to recruit a SAP HCM Administrator III to work within the Group Compensation & Benefits Services department.
The role will be based at their Head Office in Cape Town and will report to the Business Systems Analyst (SAP HCM).
Job Objectives• Payroll management• Upload management (Increases, RSI, RSB, ROAM, back pay, ETI, TOIL, Lunch Hour Flag)• Change and configuration Management• Assist with business requirements and put forward specification with benefits to business• Execute and publish reporting (monthly, weekly ad-hoc)• Projects – Administration and roll out of all projects in scope• Assists the execution of assigned project tasks in areas of demonstrated competence• Sets priorities appropriately. Ensures that work outputs are timely and of the highest quality• Assumes additional responsibilities as required• Occupies a non-management position. However, operates autonomously and receives management direction as appropriate.• Acquires additional SAP skills in cross-functional areas and enabling technologies• Reporting (monthly, weekly ad-hoc) and ensuring published within SLA• Data Analytics framework and new methods of reporting
RequirementsQualifications and Experience:• 3 - 4 years’ experience in Payroll /HR environment (Essential)• 3 year Degree/Diploma in Finance, Accounting, HR ,Information Systems or Computer Science• Certified SAP HCM Associate
Job Knowledge:• SAP HCM• Organisational Management• Personnel Administration• Time Management• Payroll• Taxation• FIORI• BCEA• Project Administration
Job Skills:• Computer literate• MS Office skills• Communication• Presentation skills• Organisation and Planning• Team membership skills• Numerical skills• Analytical skills
Essential Competencies:•Working with People•Adhering to Principle and Values•Applying Expertise and Technology
•Analysing•Presenting and Communicating Information•Writing and Reporting•Planning and Organising•Delivering Results & Meeting Customer Expectations•Following Instructions and Procedures
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTAwNDk3MTk4P3NvdXJjZT1ndW10cmVl&jid=1556626&xid=1900497198
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Matric/ Grade 12VIP Payroll system experience Essential (Sage 300)Computer Skills: MS Office, MS Excel High level of confidentialityAble to work under pressure and meet deadlinesCan communicate in English & Afrikaans Candidate Requirements Required SkillsSouth African Citizen
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTM2OTEyODM4P3NvdXJjZT1ndW10cmVl&jid=176695&xid=1136912838
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Purpose of this job
The Office Manager oversees the day-to-day running of the business and the management of staff. The Office Manager is responsible for effective planning, directing, delegating, coordination, staffing, organising and decision making to ensure the smooth running of the business functions and the various roles within the teams/departments. Reports on vital information to the business and overseas key administrative functions for the Business. Reports to General Manager. Number of direct reports - 12
Role and Responsibilities
Staff & Office management
Manage staff, preparing work schedules and assigning specific dutiesBuild a unified team – encouraging and building mutual trust, respect, and cooperation among team members.Oversee, monitor, and evaluate staff performance against job descriptionsMotivate the staffTime keeping & Leave approvalEffective management of workloadsStaff Training & Skills development [WRSETA]Expense Claim approvalOversight and approval of Company shopping, stationery, and consumablesLead weekly team meeting
Human Resources
Employee contractsEmployee filesElectronic Policy Management per staff memberRecruitment – interviews, sourcing, declining candidatesStaff Wellness – Birthdays, Treat days, Flowers and special occasionsStaff Events – Team Builds and End of Year FunctionsBooking time with HR consultantOnboarding and inductionsSetting up of Probation reviewsKPI meetingsPayroll issuesSalary and Review Letters
Warehouse oversight
Overseeing the correct management of stockMaking sure weekly cycle counts are taking placePrompt investigation of variancesMarketing material stock levelsMarketing material distributionWeekly meetings with teams to see what is trending to add to JR orderReport on the above to FM and GM
Properties and Facilities Management Oversight
Facilities management for 3 propertiesTenant liaison and administrator of lease agreementsSecurity GuardsBuilding maintenanceManagement of service providersManagement of key holders and keysAlarm & code allocationFire Hydrant and Lift Servicing
Company Travel Management Oversight
CRM
Oversight of CRM staff engagement and reporting on non-complianceEnsuring staff response times are within agreed time frame
New Salons
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjU4NDY4MDMxP3NvdXJjZT1ndW10cmVl&jid=375596&xid=2258468031
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TITLE: ACCOUNT MANAGER (BPO) (Cape Town)
We are seeking an experienced Account Manager with exceptional client relationship management skills and practical HR/IR experience to manage and exceed client expectations on contact centre campaigns. In addition, the successful candidate will provide HR support and IR services for contact centre teams based on client sites.
JOB FUNCTION:
Client Relationship Management
Engage with the client management team to ensure effective operational management.Ensure implementation & maintenance of Service Level Agreements and Standard Operating Procedures.Identify trends and analyse the needs of the client to propose operational interventions.
Recruitment
Liaise with the recruitment team, ensuring full understanding of the profile for new recruits.Assist with co-ordination of recruitment process.Keep the client and recruitment team informed of process.Schedule interviews.Manage attrition.Completion of all documentation relating to candidate placement.
Operational Management
Monitor attendance and adherence to schedule.Investigate incidents.Monitor quality of training/quality/coaching and related material.Performance Management as per KPIs and Targets.Collect weekly & monthly documentation (e.g. Collection of timesheets).Ensure compliance with dress code and code of conduct.24 HR problem resolution client/agentIR management manage misconduct and incapacity processesManage credit control respect of billings to clients.
HR / Payroll Administration
Management of all associated staffing administration.Submit payroll and leave queries, follow through on queries.HR administration - ensure attendance registers updated and submitted as per payroll deadlines.Medical Aid admin and leave reports.
Reporting
Attend client meetings and provide reports.Complete all required daily, weekly and monthly reports.
QUALIFICATIONS:
MatricTertiary degree/diploma (a preference)Computer literacy - MS Office – strong Excel
SKILLS AND EXPERIENCE:
2-3 years Client Relationship Management experienceExperience in working on Call Centre campaigns.TES Account/Project Management experience (a strong advantage).Practical HR/IR knowledge and experience.Valid driver’s...
https://www.ditto.jobs/job/gumtree/1295798891?source=gumtree
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We are seeking an HR Specialist to oversee employees working in the BPO/Contact Centre sector in Cape Town. The successful candidate should be able to handle key HR functions ensuring that staff maintain the required standards of professionalism and service delivery. The successful candidate will also be required to build and maintain strong relationships with external and internal stakeholders to meet project deliverables.
Duties:
Provide HR oversight and client relationship management including:
24 hour problem resolution client/employee.Handle misconduct and incapacity processes.Performance Management of KPIs and targets.Monitor attendance and adherence to schedule and address non-compliance.Investigate incidents on duty.Assist with monthly payroll. Handle payroll and leave queries.Assist with credit control in respect of client billings.Handel HR administration.Handle Medical Aid admin and leave reports.Engage with internal and external client management teams to understand and meet service delivery levels.Ensure implementation & maintenance of Service Level Agreements and Standard Operating Procedures.Liaise with the recruitment team, ensuring full understanding of the profile for new recruits.Assist with co-ordination of recruitment process.Keep the client and recruitment team informed of process.Manage attrition.Completion of all documentation relating to candidate placement.Attend client meetings and provide reports.Complete all required daily, weekly and monthly reports.
Qualifications:
MatricHR degree/diploma (a preference)MS Office – strong Excel
Skills and Experience:
3-5 years practical HR/IR experience.Client Relationship Management experienceExperience in working in BPO/Contact Centres.TES Account/Project Management experience (a strong preference.)Valid driver’s license & own motor vehicle.
Competencies
Strong inter-personal skills.Excellent verbal and non-verbal communication skills.Ability to manage conflict.Strong customer service focus.Flexibility and adaptability.Stress tolerance and resilience.Planning, organising and time management.Quality focus and excellence orientation.
Salary
Industry related
https://www.ditto.jobs/job/gumtree/1761925813?source=gumtree
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We are looking for a site supervisor to be based in our Cape Town branch
Main Activities
Client Service: Clients serviced according to Service Level Agreements.Associate Service: Effective recruitment to competently meet Client requirements.Staffing: Maintain updated Associate Database specifying details of suitably competent Associates.Induction: Ensure that Associates fully understand, and comply with, specific Client Rules and Regulations.Associate Care: Ensure workplace Health & Safety compliance and follow IOD procedures when required.Record Keeping: Maintain Invoice & Associate Files (Timesheets) to include all Mandatory Information.Associate Attendance Monitoring: Daily Attendance/Absenteeism Timesheet recording and Status.Internal Procedural Compliance: Participate in inter-departmental procedures with strict adherence to deadlines thereby ensuring accurate and timeous Associate earnings payments and Client Invoicing.Support Organisational Development through communicating possible new and existing Client growth requirements to the Business Line Manager.Teamwork: Build and support relationships with Clients and Associates, and between your Branch and Payroll/Finance colleagues thereby contributing towards quality service delivery.
Required Competency
Professional Manner; Positive Attitude; EmpathyGood Communication Skills at all levelsKnowledge of Company’s Recruitment and Internal Administration ProcessesAttention to Detail / AccuracySelf-Motivated; High Level of EnergyAbility to Work Under Pressure; Deadline DrivenWorking Knowledge of BCOE, WCA/IOD, Health & Safety, Benefits, and Bargaining Councils
Key Performance Indicators
Effective Associate Recruitment and ManagementBuild and Maintain Client RelationshipsAssociate Attendance Management and ReportingManagement of Cost to Serve Client (Maintain Margins)Maintain Organisational Compliance
Own transport and drivers licence is essential.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzQ1Njk4NDQwP3NvdXJjZT1ndW10cmVl&jid=1142198&xid=1745698440
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PAYROLL ASSISTANT – CAPE TOWN
Company profile:
SA Metal Group is South Africa’s oldest and largest metal recycling company. The Group purchases and processes all forms of ferrous metals (steel and iron) and non-ferrous metals (aluminum, copper, zinc, stainless steel, brass and others) from industrial enterprises, scrap metal dealers and private individuals. Our processing facilities are located in and around Cape Town, Johannesburg and Pretoria. The Group was established 102 years ago. For more information about the Group, please visit website the www.sametal.co.za
The Salaries and wages department require a process-driven, attentive to detail and organized individual to join their team. This position requires an efficient individual who is able to work in a fast paced environment and is able to meet deadlines.
Duties & responsibilities include but are not limited to:
Accurately capture dataLoading new employees onto the payroll systemEnsure that new employee files are created timeouslyEnsure that all documents are filed timeously and accuratelyPrint and accurately sort pay slips for distributionAccurately process timesheets ensuring deadlines are metMaintain payroll records in terms of statutory requirementsAssisting the Salaries & Wages Manager as well as Payroll Administrator’s as and where requiredAdhoc duties include filing, maintaining departmental documentation, managing long service certificates and ordering stationary on in-house system
Qualifying Criteria:
Grade 12 matric certificateAny relevant certificate or qualification in payroll or administrationMinimum 5 years of experience as a Payroll Assistant or Administrator or similar roleComputer literacy: proficient in MS Excel, MS Word, MS OutlookAccsys PeopleWare experience advantageousWorking knowledge of Time & Attendance software
Qualifying Attributes
Good communication skills both written and verbalStrong attention to detail and accuracyAbility to multi-task and manage a demanding workload in a pressurised environmentAbility to effectively communicate with people on all levelsBe self-motivated and results drivenDisciplined in following procedures when executing tasksBe able to work both independently and in a teamGood time management skillsHigh work standardsBe organisedLogical and detail orientated methodologiesCommitment to a strong business ethic and integrity
Other Information:
Job title:...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83MzIxNTY0NTU/c291cmNlPWd1bXRyZWU=&jid=1510171&xid=732156455
2d
1
SavedSave
PAYROLL ASSISTANT – CAPE TOWN
The Salaries and wages department require a process-driven, attentive to detail and organized individual to join their team. This position requires an efficient individual who is able to work in a fast paced environment and is able to meet deadlines.
Duties & responsibilities include but are not limited to:
Accurately capture dataLoading new employees onto the payroll systemEnsure that new employee files are created timeouslyEnsure that all documents are filed timeously and accuratelyPrint and accurately sort pay slips for distributionAccurately process timesheets ensuring deadlines are metMaintain payroll records in terms of statutory requirementsAssisting the Salaries & Wages Manager as well as Payroll Administrator’s as and where requiredAdhoc duties include filing, maintaining departmental documentation, managing long service certificates and ordering stationary on in-house system
Qualifying Criteria:
Grade 12 matric certificateAny relevant certificate or qualification in payroll or administrationMinimum 5 years of experience as a Payroll Assistant or Administrator or similar roleComputer literacy: proficient in MS Excel, MS Word, MS OutlookAccsys PeopleWare experience advantageousWorking knowledge of Time & Attendance software
Qualifying Attributes
Good communication skills both written and verbalStrong attention to detail and accuracyAbility to multi-task and manage a demanding workload in a pressurised environmentAbility to effectively communicate with people on all levelsBe self-motivated and results drivenDisciplined in following procedures when executing tasksBe able to work both independently and in a teamGood time management skillsHigh work standardsBe organisedLogical and detail orientated methodologiesCommitment to a strong business ethic and integrity
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzMyNzM5MTcyP3NvdXJjZT1ndW10cmVl&jid=1690607&xid=1732739172
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