Please note that our Terms of Use and Privacy Notice are applicable.
Back to search (Western Cape > Cape Town > Jobs > General Worker Jobs> ad 1060697468)
Site Supervisor
1 Photo(s)
2 years ago3484 views
Ad Saved to My List
View and manage your saved ads in your account.
Share
WhatsApp
Facebook
Messenger
Twitter
Copy URL
Email
Report Ad
Report This Ad
Reason for Reporting
Email Address
(Required)
Message
(Optional)
Report Ad
By clicking "Report" you accept the Gumtree Terms and Conditions.
General Details
Description
We are looking for a site supervisor to be based in our Cape Town branch
Main Activities
- Client Service: Clients serviced according to Service Level Agreements.
- Associate Service: Effective recruitment to competently meet Client requirements.
- Staffing: Maintain updated Associate Database specifying details of suitably competent Associates.
- Induction: Ensure that Associates fully understand, and comply with, specific Client Rules and Regulations.
- Associate Care: Ensure workplace Health & Safety compliance and follow IOD procedures when required.
- Record Keeping: Maintain Invoice & Associate Files (Timesheets) to include all Mandatory Information.
- Associate Attendance Monitoring: Daily Attendance/Absenteeism Timesheet recording and Status.
- Internal Procedural Compliance: Participate in inter-departmental procedures with strict adherence to deadlines thereby ensuring accurate and timeous Associate earnings payments and Client Invoicing.
- Support Organisational Development through communicating possible new and existing Client growth requirements to the Business Line Manager.
- Teamwork: Build and support relationships with Clients and Associates, and between your Branch and Payroll/Finance colleagues thereby contributing towards quality service delivery.
Required Competency
- Professional Manner; Positive Attitude; Empathy
- Good Communication Skills at all levels
- Knowledge of Company’s Recruitment and Internal Administration Processes
- Attention to Detail / Accuracy
- Self-Motivated; High Level of Energy
- Ability to Work Under Pressure; Deadline Driven
- Working Knowledge of BCOE, WCA/IOD, Health & Safety, Benefits, and Bargaining Councils
Key Performance Indicators
- Effective Associate Recruitment and Management
- Build and Maintain Client Relationships
- Associate Attendance Management and Reporting
- Management of Cost to Serve Client (Maintain Margins)
- Maintain Organisational Compliance
Own transport and drivers licence is essential.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzQ1Njk4NDQwP3NvdXJjZT1ndW10cmVl&jid=1142198&xid=1745698440
Id Subtitle 1060697468
View More
Stratogo
Selling for 2+ years
Total Ads116
Active Ads116
Professional Seller
This seller has registered a Gumtree business account which allows them to qualify as a professional seller.To grow your business with Gumtree read more
Seller stats
116Total Ads
730.44KTotal Views
Contact Stratogo
Message
(4031)
Name
(Optional)
Email Address
(Optional)
Phone
(Required)
Upload CV(Optional)
DOC or PDF only max 2 MB file size
Send Message
By clicking "Send" you accept the Terms of Use and Privacy Notice and agree to receive newsletters and promo offers from us.
Related Ads
1
SavedSave
Our client, a Financial Services Provider based in Big Bay, Cape Town is seeking a Customer Relationship Manager (CRM) to join their amazing team.
The employee should meet the following minimum requirements:
Tertiary Degree or Diploma with NQFL4Passed the RE 5 FAIS Exam in short term insurance.3 years work experience as a Credit Manager, Credit Supervisor or Trade Credit Insurance BrokerProven customer interaction skillsExceptional queries resolution skillsAdvanced computer skills, especially in ExcelApplicants will be required to attend client meetings and have their own reliable transport.
Duties:
The CRM acts as a Credit Manager, or Trade Credit Insurance Specialist.In the offering of outsourced credit management solutions, the CRM oversees interactions with clients.Provides advice on the customers credit management processes, which typically includes credit assessment, various risk transfer strategies, credit control and external collections associated with credit extension.The position is available immediately, but allowances will be made for applicants who require resignation periods.Initial training will be provided with particular focus on specific systems, as well as ongoing training relating to Credit Management and Customer Relationship Management.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85MTM3MTA1NzY/c291cmNlPWd1bXRyZWU=&jid=1745439&xid=913710576
Invalid date
1
SavedSave
We are seeking an HR Specialist to oversee employees working in the BPO/Contact Centre sector in Cape Town. The successful candidate should be able to handle key HR functions ensuring that staff maintain the required standards of professionalism and service delivery. The successful candidate will also be required to build and maintain strong relationships with external and internal stakeholders to meet project deliverables.
Duties:
Provide HR oversight and client relationship management including:
24 hour problem resolution client/employee.Handle misconduct and incapacity processes.Performance Management of KPIs and targets.Monitor attendance and adherence to schedule and address non-compliance.Investigate incidents on duty.Assist with monthly payroll. Handle payroll and leave queries.Assist with credit control in respect of client billings.Handel HR administration.Handle Medical Aid admin and leave reports.Engage with internal and external client management teams to understand and meet service delivery levels.Ensure implementation & maintenance of Service Level Agreements and Standard Operating Procedures.Liaise with the recruitment team, ensuring full understanding of the profile for new recruits.Assist with co-ordination of recruitment process.Keep the client and recruitment team informed of process.Manage attrition.Completion of all documentation relating to candidate placement.Attend client meetings and provide reports.Complete all required daily, weekly and monthly reports.
Qualifications:
MatricHR degree/diploma (a preference)MS Office – strong Excel
Skills and Experience:
3-5 years practical HR/IR experience.Client Relationship Management experienceExperience in working in BPO/Contact Centres.TES Account/Project Management experience (a strong preference.)Valid driver’s license & own motor vehicle.
Competencies
Strong inter-personal skills.Excellent verbal and non-verbal communication skills.Ability to manage conflict.Strong customer service focus.Flexibility and adaptability.Stress tolerance and resilience.Planning, organising and time management.Quality focus and excellence orientation.
Salary
Industry related
https://www.ditto.jobs/job/gumtree/1761925813?source=gumtree
Invalid date
1
SavedSave
Leading the development of software projects for radio astronomy data reduction and analysis. Conducting research into high performance computing techniques for data reduction pipelines. Leading the development of algorithms, applications and pipelines, and application of these to data from MeeKAT and other observatories.
Key Responsibilities:
Lead development of software projects for radio interferometric data processing.Coordinate contributions of junior developers and outside collaborators.Conduct research into algorithms, frameworks and HPC techniques for radio interferometric data processing.Attend and present at relevant research conferences as necessary.Develop and maintain National and International collaborations.Co-supervise post graduate students.Mentor postdoctoral fellows and junior developers.Lead skills transfer and teaching.Participate in public outreach activities.
Key Requirements:
PhD Computer Science, Astronomy, Astrophysics, Mathematics, Applied Mathematics3 years post PhD experience working in a research environment.6 years’ work experience in software development for scientific computing.Substantial experience with C, C++, and PythonSubstantial programming experience with GPUs and multithreaded/parallel environments.Substantial experience with the Linux operating system, HPC clusters and container technology.Technical and academic writing, with a track record of publications in peer-reviewed journals.Track record of productive international collaborations.Knowledge:
Formal software development methodologiesPython scientific stacks (Numba/Dask)Software development workflows and collaborative tools (Github)Strong leadership skillsSelf-motivatedAbility to thrive in a collaborative environment.Enthusiasm for mentoring and assisting colleagues
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDM3MzUxMDI0P3NvdXJjZT1ndW10cmVl&jid=1394264&xid=3037351024
Invalid date
1
SavedSave
Call Centre Agents for a upmarket UK client
Permanent position
1+ year call centre experience (non-negotiable)
BPO experience is advantageous
Night shift only - 2pm - 6am
Monday - Sunday
Clear articulation
Excellent written skills
No credit or criminal record
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzM0NTExMTk3P3NvdXJjZT1ndW10cmVl&jid=1740970&xid=3334511197
Invalid date
1
SavedSave
Our BPO client is looking for Service Delivery candidates:
Basic Function: This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams
Essential Functions
Client Portfolio Management – End of End owner of key accounts from IT Service delivery perspectiveIT Service Management and Delivery - Lead Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholders.Participate in ongoing Service Delivery Reviews (MBR / QBR) and also on new business growth calls with client / internal stakeholders.Business Value Creation - Responsible for identifying, implementing and review of service improvement initiatives. Drive productivity improvements as per plan and control cost of operation.Driving Effectiveness of Compliance & Information Security as part of Service Delivery of client processes. – Shoulder responsibility and work with Internal Audit Teams to meet compliance requirements.Liaison with the Client to understand delivery requirements and effectively engage and communicate expectations to the Internal Teams.Major Incidents Database – Capturing of all Client processes Downtimes / Application Issues & Major Downtimes for usage in future.
Work Experience Requirements
Minimum 8 – 12 years in managing IT service delivery of large client relationship (800+Seats)
Willingness to work in a 24 x 7 environment
Education Requirements
Graduate, Preference for B.E. / B.Tech with industry recognized certifications like ITIL/ ITSM, PMP
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84OTIzNjk0MTA/c291cmNlPWd1bXRyZWU=&jid=1741910&xid=892369410
Invalid date
1
SavedSave
Join the future of work!
Ditto Hire is a technology company offering staffing firms and hiring managers best-in-class recruitment software to help them find, manage, market and place top candidates. We are currently looking for a Business Development Consultant to help us grow our customer base. If you are ready to go to the moon, Ditto Hire is the company to help you get there.
The Business Development Consultant is responsible for pursuing new prospects and selling Dittos comprehensive Recruitment Software Solutions and Media Solutions.
Prospect, identify and generate new opportunities via cold calling, email, phone, LinkedIn, etc. to build a pipeline of targeted prospectsManage sales pipeline through sequential states of the sales process: prospect, initial outreach, product demo, negotiation and closeTake a consultative approach with c-level executives while navigating multiple decision-makersEstablish a trusted advisor relationship to determine needs, build value, create engagement and acceptance of Ditto Hires solutions.Conduct activities including, outbound calls, emails, social selling and sales demonstrations with prospective clientsConsistently exceed your monthly sales quota and be well compensated for doing soMinimum 2 - 5 of business/sales experience within SaaS or MediaStrong executive presence with excellent verbal and written communication skillsTeam player mentality with the ability to work independently toward goalsWell rounded with varied interests, background and proven leadership experienceSelf-motivated, curious and resilientExcellent organizational skills including prioritization, scheduling and time managementBachelor’s degree
What We Will Give You
Competitive compensation (base salary with commission)Comprehensive time-off & generous leave policieshttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDc2NDUxMTU0P3NvdXJjZT1ndW10cmVl&jid=1559460&xid=3476451154
Invalid date
View More
Back To SearchGumtree Safety Tips
1.Meet in a public space to see the item and exchange money.
2.Never send your item before receiving the money.
3.Never send or wire money to sellers or buyers.
Looking to Sell?
Whether you are selling your car, old cell phone or laptop, learn how much your item could be worth with our Gumtree Pricing Guide.