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Overview:
To provide a full function Human Resources service in terms of advice, administration, support, control and coordination of all Human Resources activities on plant level. The position reports to the HR Specialist, and although will be based in Rosslyn, requires travel to Silverton. Experience and exposure to the arbitration process, CCMA preparation and representation, DRC representation and general IR is essential.
Minimum requirements:
National Diploma in Human Resources Management or Industrial/Organisational Psychology. Additional QualificationDegree in Human Resources Management (highly advantageous)Experience in an Automotive Manufacturing environment (highly advantageous)2 – 3 years in a similar function, providing a full range of HR services
Responsibilities:
HR Legislation:
Comply with the relevant HR Legislation (Labour Relations Act, Employment Equity Act, BBBEE Act, Skills Development Act, MIBCO Main Agreement etc.)
Employment Equity:
Scheduling & attending all EE & SD Committee meetings for the plant.Responsible for EE Administration, plant EE files & EE & SD Meeting minutesResponsible for the availability of up to date EE files and documentation for the DoEL inspections.
Recruitment and Selection:
Completion of RJF’s and follow up on the approvals of RJF’s for all vacant positionsTracking of the recruitment process from beginning to end and provide updates to HR Specialist and plant line managementLiaise with the recruitment agencies when the vacancies are placed externally, ensure the recruitment process is tracked and completed from beginning to endAttend and form part of all recruitment interviews and ensure EE representation for all plant based positionsCompile, obtain approval from line management and advertise internal vacanciesEnsure a shortlist of candidates are supplied to line management and recorded on vacancy fileResponsible for the co-ordination and administration of the recruitments process i.e. interview guides, setting up interviews, diarising interview dates and times etc.Responsible for the co-ordination of all relevant verification checks for suitable candidates (i.e. criminal checks, qualifications, references etc.)Request from payroll SPN/WPN’s as requiredEnsure that the recruitment and take on process for Internships and appren...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMjU0NzMzOTU5P3NvdXJjZT1ndW10cmVl&jid=1728974&xid=3254733959
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Assignment Brief
My Client a Packaging Solutions company (Corrugated Box Products) based in East Africa and part of a leading international, professionally managed industrial / service group, engaged in diverse operations is urgently recruiting for a Factory Manager.
Reporting to: Chief Executive Officer and Interface with: Finance Manager, Marketing Manager, Plant Manager, Human Resource, Quality Officer, Projects Manager, etc.
*My Client will welcome applications from European / South African and East African candidates - with same experience in West Africa , East or Southern Africa.
Overview of Company
The company is one of the leading manufacturers of Corrugated Box Products in East Africa having an estimated capacity of 2,500 MT per month and today it processes approximately 1,400 MT per month.The Company has state of art machinery supplied by Ming Wei (South Korea). Our target is to increase capacity to approximately 2,000 MT each month in near future.The company is able to produce a wide range of corrugated boxes both in White Kraft & Brown Kraft papers from 2ply, 3ply & 5ply and in 4 colors printing catering to all types of industries needs in across the great lakes region.The Company is certified with the ISO 9001:2008 in this corrugated box manufacturing company. Since its inception, the company has maintained its quest for quality. Raw materials of papers i.e. Kraft Liner, Fluting Paper, etc are sourced from all over the world from renowned paper mills who supply Virgin Krafts meeting all the required standards for the manufacturing quality corrugated boxes.All other raw materials are subject to strict inspection to ensure conformity to National and International Standards.
Duties and Responsibilities:
Day-to-day Factory operational management decisions.For achieving the budgeted production volumes in coordination with the marketing department.For proper planning and scheduling preventive, predictive, backdown maintenance of the plant and machinery.For timely delivery of the finished productFor world-class practice at factory operations and a high standard of housekeeping.Keep the workforce motivatedEnsuring the factory is appropriately organized and staffed.Ensuring effective internal controls and management information systems are in place at Factory and reviewing them periodically.Ensuring proper systems / standard operating procedures are in place at production and maintenance.Preparation and periodical review of annual R&M expense budgets and, adhering to them.Interacting with the marketing team ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODMyNzEyNDAzP3NvdXJjZT1ndW10cmVl&jid=1163745&xid=2832712403
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At CallForce, we are dedicated to creating a positive, collaborative, and engaging workplace. We believe that our HR professionals are instrumental in achieving this vision. If youre passionate about HR, eager to make a difference, and excited to be part of a team that values your contributions, we want to hear from you!
Our Ideal candidate would have experience with Human Resources functions within the BPO sector, including recruitment, onboarding, training, employee relations, and compliance.
Key Responsibilities:
Recruitment and Staffing:
Collaborate with hiring managers to identify staffing needs and create job descriptions.Source, screen, and interview candidates for senior level positions.Conduct reference checks and background screenings.Manage the end-to-end recruitment process, including offer letters and onboarding.
Onboarding and Training:
Develop and implement onboarding programs for employees.Ensure that new hires have access to necessary resources and tools for success.
Employee Relations:
Address employee inquiries, concerns, and conflicts in a timely and professional manner.Promote a positive and inclusive work environment.Conduct exit interviews and analyse data to identify areas for improvement.
Performance Management:
Implement performance management processes, including setting goals, conducting evaluations, and providing feedback.Recognize and reward exceptional performance.Identify opportunities for coaching and development.
Compliance and Policy Enforcement:
Ensure compliance with HR policies, labor laws, and regulations.Monitor attendance, leave requests, and timekeeping.Investigate and resolve issues related to employee conduct and performance.
Data Management:
Maintain accurate and organized employee records.Generate HR reports and analyse data to inform decision-making.Keep up-to-date records of training and certifications.
Qualifications:
Human Resources, business administration qualification, or a related field.1 year experience in HR functions, preferably in a BPO or similar environment.Knowledge of HR policies, labor laws, and best practices.Ability to handle sensitive information with confidentiality.Proficiency (HR)software.Familiarity with BPO operations and the unique HR challenges in this environment is a plus.
Ready to embark on this exciting journey with us? Submit your applications today. We look forward to getting to know you and learning about the unique skills and experiences you can bring to our team.
https://www.ditto.jobs/job/gumtree/2872999621?source=gumtree
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1
SavedSave
At CallForce, we are dedicated to creating a positive, collaborative, and engaging workplace. We believe that our HR professionals are instrumental in achieving this vision. If youre passionate about HR, eager to make a difference, and excited to be part of a team that values your contributions, we want to hear from you!
Our Ideal candidate would have experience with Human Resources functions within the BPO sector, including recruitment, onboarding, training, employee relations, and compliance.
Key Responsibilities:
Recruitment and Staffing:
Collaborate with hiring managers to identify staffing needs and create job descriptions.Source, screen, and interview candidates for senior level positions.Conduct reference checks and background screenings.Manage the end-to-end recruitment process, including offer letters and onboarding.
Onboarding and Training:
Develop and implement onboarding programs for employees.Ensure that new hires have access to necessary resources and tools for success.
Employee Relations:
Address employee inquiries, concerns, and conflicts in a timely and professional manner.Promote a positive and inclusive work environment.Conduct exit interviews and analyse data to identify areas for improvement.
Performance Management:
Implement performance management processes, including setting goals, conducting evaluations, and providing feedback.Recognize and reward exceptional performance.Identify opportunities for coaching and development.
Compliance and Policy Enforcement:
Ensure compliance with HR policies, labor laws, and regulations.Monitor attendance, leave requests, and timekeeping.Investigate and resolve issues related to employee conduct and performance.
Data Management:
Maintain accurate and organized employee records.Generate HR reports and analyse data to inform decision-making.Keep up-to-date records of training and certifications.
Qualifications:
Human Resources, business administration qualification, or a related field.1 year experience in HR functions, preferably in a BPO or similar environment.Knowledge of HR policies, labor laws, and best practices.Ability to handle sensitive information with confidentiality.Proficiency (HR)software.Familiarity with BPO operations and the unique HR challenges in this environment is a plus.
Ready to embark on this exciting journey with us? Submit your applications today. We look forward to getting to know you and learning about the unique skills and experiences you can bring to our team.
https://www.ditto.jobs/job/gumtree/374371439?source=gumtree
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Village N Life is a leading Tourism and Hospitality company based in beautiful Camps Bay.
If you thrive on a company culture that focuses on growing their employee through career development and staff incentives, this is the company for you.
An exciting opportunity exists for a Talent Acquisition Specialist to join their dynamic team.
Main purpose of the position
The Talent Acquisition Specialist is responsible for managing all aspects of staff recruitment. They oversee the process to ensure procedures are followed in a fair and transparent manner. They work closely with the hiring managers and Human Resources department to process forms, shortlist candidates, schedule interviews and communicate with candidates and provide a high quality and professional Recruitment service through the effective administration of all Recruitment systems based on Recruitment policies and procedures for all permanent and part-time employees.
Qualifications and experience
MatricTertiary qualification in Labour Relations, Human Resources or People Management (advantageous)Hospitality experience (beneficial)3-5 years recruitment experienceStrong Administration experienceStrong Social Media experience (LinkedIn, Facebook Business, Instagram etc)Strong Excel knowledgeHR or recruitment software experience (Non negotiable)
Duties and responsibilities
Actively source candidates suitable for the Hospitality IndustrySupporting and participating in all recruitment processes (staff, intern, volunteer, secondment) collecting applications, facilitating the candidate’s assessment (screening and interview), sending reference checks, negotiation, offering and employment contract.Understand the culture and character of each department/entity/property within the Village N Life portfolio in order to match potential candidates to eachAdvertise vacancies by placing ADS internally and externally: listing websites, social media and recruitment platformsEnsure candidates have contactable references to be contacted by ManagementDevelop a database of candidates categorized into levels of employment and qualificationEnsure that recruitment of position is in line with the Man Plan and budget.Ensure that recruitment fees are collected and paid in full, should a candidate break contract.Manage Career Custodians LinkedIn profile to ensure fullest use out of this recruitment functionEnsuring that probations for new staff are set and assessed properly and on timeEnsuring that all required documents are collected from new staff including family book, degrees, ID, proof of bank, vaccine certificate, etc.Creating excitement and team buy-in during the organisation’s restructuring processes
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84ODYxMDgxMzc/c291cmNlPWd1bXRyZWU=&jid=1621126&xid=886108137
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At CallForce, we are dedicated to creating a positive, collaborative, and engaging workplace. We believe that our HR professionals are instrumental in achieving this vision. If youre passionate about HR, eager to make a difference, and excited to be part of a team that values your contributions, we want to hear from you!
Our Ideal candidate would have experience with Human Resources functions within the BPO sector, including recruitment, onboarding, training, employee relations, and compliance.
Key Responsibilities:
Recruitment and Staffing:
Collaborate with hiring managers to identify staffing needs and create job descriptions.Source, screen, and interview candidates for senior level positions.Conduct reference checks and background screenings.Manage the end-to-end recruitment process, including offer letters and onboarding.
Onboarding and Training:
Develop and implement onboarding programs for employees.Ensure that new hires have access to necessary resources and tools for success.
Employee Relations:
Address employee inquiries, concerns, and conflicts in a timely and professional manner.Promote a positive and inclusive work environment.
Performance Management:
Implement performance management processes, including setting goals, conducting evaluations, and providing feedback.Recognize and reward exceptional performance.Identify opportunities for coaching and development.
Compliance and Policy Enforcement:
Ensure compliance with HR policies, labor laws, and regulations.Monitor attendance, leave requests, and timekeeping.Investigate and resolve issues related to employee conduct and performance.
Account Management:
Build and maintain strong, long-lasting client relationships.
Qualifications:
Human Resources, business administration qualification, or a related field.1 year experience in HR functions, preferably in a BPO or similar environment.Knowledge of HR policies, labor laws, and best practices.Ability to handle sensitive information with confidentiality.Proficiency (HR)software.Familiarity with BPO operations and the unique HR challenges in this environment is a plus.
Ready to embark on this exciting journey with us? Submit your applications today. We look forward to getting to know you and learning about the unique skills and experiences you can bring to our team.
https://www.ditto.jobs/job/gumtree/3428195136?source=gumtree
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I am looking for an Excellent Human Resource Manager!
Performance parameters
· Timeous closure an all benefits and funds for staff
· Coaching and training session on compulsory training modules for 100% participation of leaders within business unit
· 20% top talent coaching and training support for future skills
· Ensure Closure of all ER cases within the given timelines
· Timeous closure and distribution of weekly and monthly reports to all stakeholders
· 100% closure on all compliance actions, communication to staff on policy and process updates
· Implementation on engagement framework with the necessary governance (minutes of meetings)
· Engagement with staff (focus groups, skill levels, townhalls, engagement sessions, one on ones etc that will connect with 100% staff within a quarter)
· Attrition analysis (leavers/exit analysis, surveys, reasons for leaving, interaction with ex employees etc)
· Achieving a Customer satisfaction score of 80%+ (internal) based on communication, closure of projects in given timelines and achieving full compliance
· Achieving a Vendor satisfaction score of 80%+ (external) based on communication, closure of projects in given timelines and payment closure of invoices
Any other essential function that may occur from time to time as directed by the Supervisor
Role/Responsibility
· Plan and execute the HRBP strategy to meet the given level targets
· Develop and update HR related policies to ensure business compliance and in line with the HR strategy to support HRBP to communicate policies and updates to all staff members
· Monthly and Quarterly forums and documented minutes circulated to relevant parties
· Monthly reports and related interventions review and reports to relevant parties
· Drive life cycle management activities and support the Operations
· Support CSR and sweat equity initiatives and activities in alignment to the BBBEE strategy
· Attend Monthly 3rd Party liaison meetings on project closures
· Manage internal and external relationships to ensure compliance
· Drive process improvement as part of the overall HR Strategy
· Close monthly Payroll activities and variance reports shared to ensure 100% compliance
· Ensure all administrative duties are performed with 100% compliance and recordkeeping as per agreed by business and government
· Support the business to drive a decrease in attrition through HR activities
· Support the business to drive a decrease in absence through HR activities
· Support the business to drive a performance driven culture through proper PIP processes and development plans
· Drive engagement and increase in eSAT
Competencies & Skills
· People management and leadership skills.
· ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTg3ODEyMjk5P3NvdXJjZT1ndW10cmVl&jid=1491259&xid=3187812299
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At TTEC, we’re all about the Human Experience. Elevated. As an Operations Manager in Cape Town, South Africa you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. TTEC has proudly partnered with CallForce to support the launch of our newest global location. CallForce is supporting us by hiring and onboarding our inaugural classes of customer experience professionals. Youll want to get in on the ground floor as many of our early employees in other markets have seen expedited career growth with TTEC.
• Develop and implement plans to successfully deliver exceptional results on campaigns• Handle client interface, deliver on SLA requirements• Focus on providing differentiation in a highly competitive industry by exceeding client expectations• Continuously promote a performance-driven culture and always work towards reaching for amazing results• Ensure that reporting and informational needs are met, and that management is kept well informed of daily activities and significant problems• Achieve financial and non-financial targets.• Improve the key success metrics associated with goals including:
o Customer Satisfaction Scoreo Service Level Goalso Quality Goals
• Lead, develop, motivate, operational teams• Manage the Contact Centre workforce. motivate and manage supervisory team• Ensure optimal service delivery through scheduling and continuous process improvement.• Coordinate training on new or revised information relating to services, products or processes of projects• Ensure all customer questions and complaints are resolved in a timely manner• Brainstorm with the team around issues or challenges that may hinder optimum performance and give recommendations to improve performance• Handle employee related issues. Monitoring attendance, punctuality and leave • Analyze data to determine operational trends and provide solutions to increase sales, service and quality levels in order to achieve and exceed targets and KPAs• Set up and manage performance measures.• Deliver daily, weekly and monthly reports.• Manage operating budgets. • Develop rewards and recognition incentives/programs.• Assist in forecasting resource requirements and ensure that recruitment campaigns are carried out in a timely manner to ensure that sufficient resources are in place to achieve agreed contact centre service, sales and quality targets• Continually review internal systems, procedures and processes to ensure resource and operational efficiency, and make appropriate recommendations for any required changes• Work with IT and Infrastructure to ensure optimal operational efficiencies• Understand customers’ needs and identify solu...
https://www.ditto.jobs/job/gumtree/2598930931?source=gumtree
2y
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