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We are a firm of Facility Managers looking to employ a suitably qualified and experienced Building/Tenant Manager, at a Social Housing Facility for the City of Cape Town.The applicant must:· Be personable and presentable.· Have experience in Conflict Management & Dispute Resolution.· Have experience managing staff.· Have experience working with marginalised communities.· Be able to write reports and have strong administrative skills.· Able to communicate in English & Afrikaans.· Availability from the 1st of May 2024.The role involves:· Management of Cleaning and Gardening Teams· Management of Residents· Oversight of Security Teams· Oversight of Maintenance and RepairsBuilding/Tenant Management is a 24/7 role at the facility; Managers will work in shifts and must be prepared to work Night Shift (18:00 – 06:00)To apply, please submit your CV, supporting documentation, and a brief motivation as to your suitability for the role to hr@takenotesa.comSalary will be approximately R 17 000/month CTC (Based on the number of shifts worked).
5d
Pinelands
Results for general working jobs in Jobs in Cape Town
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Elevate Your Career with iOCO Infrastructure Services: Where Innovation Meets Impact. We are currently seeking a skilled and reliable Operator to join our team. The Operator will be responsible for operating machinery and equipment efficiently and safely to ensure the production of high-quality products.What you’ll do:Servicing client’s needs:System Support - Monitor certain application systems and networks to ensure they function efficiently.Deliver a high standard of work.Implement our knowledge to the problem.Work together as a team to overcome the issue.Operational responsibilities:Implement and install production and non-production hardware and services within the network center space.Network Installations.Break Fix installations.Using an asset management tool (Nlyte) to maintain and plan network center space.Supervising and coordinating a team of external 3rd party contractors.Respond to planned maintenance activities for plant and equipment.Ensure that all subcontractors response and rectification times are met,and repairs are undertaken diligently, with due care, and without undue delay.Ensure a safe working environment.Constant communication with Management.Report and initiate actions to fix problems.Liaise with other support teams to ensure uptime maximization and delivery of high-quality services.Report items that require further work to the Manager.Mechanical and Electrical infrastructure:Ensure the environmental system is up to date and functioning correctly.Responsible for daily checks of the environmental system and plant so that they work at optimum efficiency.Oversee mechanical and infrastructure maintenance and upgrades.Planned preventative maintenance:Assist with scheduled and preventative system maintenance to ensure computer systems/ networks are in good working order.Apply a high standard of work.Provide feedback to the Manager on how work is progressing.Discuss and implement new methods on how to improve work.Work together as a team.Record and log our actions.Documentation:Update processes, procedures, and knowledge base documentation.Implement policies to ensure work operations are carried out in an efficient and timely manner.Your Expertise:Min: General business operationsQualifications Required:Grade 12A+N+Soft SkillsOther information applicable to the opportunity:Fixed Term Contract Location: Cape Town Work environment: Onsite (open plan office)Travel: Own vehicle essentialWhy work for us?At iOCO, we believe anything is possible with modern technology we are continuously pushing the boundaries of innovative solutions across multiple industries using an array of technologies. Our culture of continuous learning will ensure that you will have all the opportunities, tools, and support to hone and grow your craft. By joining IOCO you will have an open invitation, a place where you will be able to connect and learn from your peers by sharing ideas, experiences, practices, and solutions. We encourage diversity
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzU2MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777105&xid=1108_177561
2min
1
SavedSave
BRIEF:andBeyond Global Concierge: A personal, bespoke global access platform for direct, indirect guests and travel partners to provide a paid for bespoke service to guests travelling with &Beyond in Africa and provide information, assist with travel support during travel with &Beyond.The service will include a pre-, during and post travel support ensuring guests and trade partners receive a bespoke and care free travel experience. The in country support service will operate seven days a week.KEY OUTPUTS:Upholding the values of &Beyond ... Care of the people, Care of land and Care of the wildlifeCalm and professional communication skills in order to service travel partners, direct and indirect guestsConsistent and clear communication with trade partners, direct and indirect guests, sales teams, preferred supplier partners and colleagues where requiredProactive selling of the &Beyond Africa products and services ensuring the best suitable safariMeets people and responds to a variety of situations with poise, patience, and discretionMust have patience, tact, a cheerful disposition and enthusiasm, as well as a willingness to serve Have a strong knowledge of &Beyond and the regions and territories it operatesAn independent, curious and can do it natureADDITIONAL DUTIES:Attend and participate in continuing educational programs and training webinarsSupport and Assist other departments and offices during leave cyclesQUALIFICATION REQUIRED:High School Qualification, 3 year University/College Qualification advantageous4 years Tour Operator Experience as a Travel Consultant with preference to individuals who have worked in a bed management environment or a concierge serviceKNOWLEDGE REQUIRED:An in-depth knowledge of Operating Systems Advantageous (Tourplan, Maximizer, WETU, &Beyond Guest Information System - training provided)Good destinations knowledge of South Africa, Southern and East Africa preferableA willingness and aptitude to learnSKILLS REQUIRED:Experience with multi-currency with an understanding of the principles of foreign currencyWorking in an orderly mannerMust possess multi-tasking skills with constant interruptionsMust readily resolve challenges to the satisfaction of guests and travel partners. If not able to resolve, take ownership to ensure it gets to the appropriate person/department for assistanceCustomer Service and Relationship focusedWorking under pressure PERSONAL ATTRIBUTES:An understanding of the constant changing working environmentDiligent self-starter, with a high level of attention to detailResults focused, but willing to work with diverse personalities in a challenging environmentGenerate and maintain a positive momentum and high levels of productivityMaintain social, ethical, organisational and professional normKeen willingness for ongoing personal developmentExcellent communicatorTeam player who works productively with wide range of people, including operating from a remote location
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4MzE4OV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1776765&xid=1109_183189
10min
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202421
5d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202420
5d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• ...Job Reference #: 202419
5d
1
SavedSave
Our client, a nonprofit housing institution established in 2004, offers affordable transitional and communal housing in Johannesburgs inner city and Cape Town - fully accredited by the Social Housing Regulatory Authority (SHRA). They are currently recruiting for a Housing Manager to Join their team based in Cape Town.
Job Purpose:
Rent collection and management of vacancies. Management of client relationships. To oversee the maintenance management of the buildings and the grounds. Management of visiting stakeholders, staff, and service providers.
Responsibilities:
Client Services Management
• Manage vacancy levels in the buildings by assisting prospective tenants, facilitating viewing of vacant units, sourcing new tenants, and conducting information and leasing workshops.
• Manage the rental collection process by distributing rental statements, reviewing arrears reports, following up on tenants in arrears, distributing arrears letters, and implementing credit control procedures
• Manage and facilitate the intake and exit process for new tenants, including welcoming and inducting them, discussing house rules, and completing take-on snag lists with both new and existing tenants while also managing the tenant exit process Service Provider Management
• Review the performance of relevant staff and service providers such as cleaners, maintenance personnel, security, garden services, refuse removal, and MES, by conducting meetings and providing feedback on their performance HR / Staff Management
• Identify, recruit, interview, and select suitable candidates for vacant positions on site; induct, train new staff, and facilitate the probation period process.
• Conduct performance appraisals, derive action plans to improve performance, identify training opportunities, conduct disciplinary processes when required, motivate teams, and hold weekly meetings Maintenance and Security
• Review overall maintenance and security of the building, liaising with the maintenance manager on identified concerns
• Address maintenance requirements reported by tenants by investigating work needed, requesting work orders, attending to minor maintenance, overseeing the in-house maintenance team, and reporting on service provider performance
• Manage the buildings condition by inspecting the premises, identifying concerns, investigating and reporting security or maintenance incidents, and ensuring the cleaning team is well-equipped and trained to maintain cleanliness Administration
• Complete weekly and monthly reports accurately and on time, attend meetings with Internal Influencers.
• Process and send all documentation to the head office Social Climate Management
• Review the social climate in the building, address minor social issues, and refer them to the MES social worker when necessary
• Report any major social issues and encourage tenant participation
• Address tenant behavioral issues promptly, issuing warnings as needed for violations of ...Job Reference #: 202655
5d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Nepali Speaking Customer Service Agent to join our WFO team based in Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Nepali and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of expe...Job Reference #: 202643
5d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Arabic Speaking Customer Service Agent to join our WFO team based in Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Arabic and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of expe...Job Reference #: 202647
5d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202422
5d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202424
5d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202423
5d
SavedSave
A Doggy Day Care situated in Woodstock, Cape Town is looking for an energetic and reliable dog handler to join the team.Requirements:Love and passion for dogs of all shapes, sizes and breedsPhysically fit and strongReliable team playerPositive attitude; take instruction wellAbility to learn and follow the Day Care's approach to dog handling and enrichmentJob duties include:Monitoring play areas with 10 plus dogs eachCleaning up after dogs/ following hygiene protocolsTaking instruction from senior dog handlers/ managerAssisting with dog activities and enrichmentGeneral cleaning and sanitation duties3 to 4 days per weekSalary range approximately R 3500 to R 4500 depending on number of days worked.Meet our requirements?Please send your CV and covering letter to sisucvs@gmail.com
7h
1
SavedSave
Are you looking for a career where you can set your own hours and work from home? Do you want to know your working environment will be in line with the health sector standards? Are those greens at the gym not enough motivation? We believe this Network Sales Specialist role was created for you!
The Network Sales Specialist, Sales Management (Internal) will be responsible for generating revenue from internal sales channels and supporting the customer service team in all aspects of sales processes. The position requires a high level of flexibility with regards to location as well as hours.
– Manages customer service issues, assists with the planning and implementation of CRM systems, train a new sales staff, perform daily tasks to provide customer support
– Assist sales representatives in acquiring and retaining new customers.
– Assist with managing customer relationships and assist with the implementation of business processes.
– Deliver exceptional customer service to customers.
– Knowledge of Microsoft Office applications such as Excel, Word, PowerPoint, Outlook and Access.
– Ability to create user documents (Excel spreadsheets) and deliver them to customers electronically.
– Understanding of data analysis techniques and creating reports.
– Strong understanding of network infrastructure and products required.
– Manages customer service issues, assists with the planning and implementation of CRM systems, train a new sales staff, perform daily tasks to provide customer support
– Assist sales representatives in acquiring and retaining new customers.
– Assist with managing customer relationships and assist with the implementation of business processes.
– Deliver exceptional customer service to customers.
– Knowledge of Microsoft Office applications such as Excel, Word, PowerPoint, Outlook and Access.
– Ability to create user documents (Excel spreadsheets) and deliver them to customers electronically.
– Understanding of data analysis techniques and creating reports.
– Strong understanding of network infrastructure and products required.
– Manages customer service issues, assists with the planning and implementation of CRM systems, train a new sales staff, perform daily tasks to provide customer support
– Assist sales representatives in acquiring and retaining new customers.
– Assist with managing customer relationships and assist with the implementation of business processes.
– Deliver exceptional customer service to customers.
– Knowledge of Microsoft Office applications such as Excel, Word, PowerPoint, Outlook and Access.
– Ability to create user documents (Excel spreadsheets) and deliver them to customers electronically.
– Understanding of data analysis techniques and creating reports.
– Strong understanding of network infrastructure and products required.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzY5NTI5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1264755&xid=1555_69529
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Parvana Strategic Sourcing has established itself as a leading provider of permanent and temporary recruitment services to the South African, European and UK marketplace. In addition to this we have enjoyed considerable success in Australia and other part
*Client Details:*
Our client develops and supports software and data solutions across a variety of industries. They want you to get ahead of the market and stay there. They offer a combination of plug and play products that can be integrated with existing systems and processes and can also be customised to client needs. Their capabilities extend to big data engineering and bespoke software development, solutions are available as both cloud-based and hosted.
*Role Responsibilities:*
* Working with Financial Engineers to model the payment flow of various structured finance transactions using a proprietary scripting language.
* Analysing legal documents on financial structures to understand the expected behaviour of the cash flows of a deal.
* Scripting / testing complex finance transactions to make up a library of securitization models.
* Validating models against test data to ensure ongoing accuracy.
*Preferred Qualifications:*
* Relevant Degree (Finance / Maths / Computer Science)
*Relevant Skills / Experience:*
* 0 - 5 years experience
* Expert analytical and logical thinking capabilities.
* Keen interest in understanding structured finance modelling and transactions
* Experience / knowledge of a scripting language such as Python
PS Even if you feel you dont have all the skills listed or if this spec isnt what you are looking for, feel free to send your CV as we probably have other opportunities that could interest you. For a more comprehensive and updated list of opportunities that we have on offer, do visit our website - (www.parvana.co.uk)(http://www.parvana.co.uk)
Finance, Financial Modeller, Python
Finance, Financial Modeller, Python
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzY3OTg5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1262332&xid=1555_67989
2y
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(Senior DevOps Engineer) We are looking for a highly skilled Linux DevOps specialist to support an existing development team, and to innovate and drive best practices in our operational team. Our client is a fast-growing web hosting company in Cape Town with an established customer base, recently acquired by recognized leaders in the Internet services industry. Duties and Responsibilities Support and manage our hosting environmentSupport our development teamFind opportunities to streamline how we workDrive opportunities for efficienciesKnowledge sharing – support and upskilling of the rest of the teamChampioning relevant documentation Requirements Experience in deploying highly available automated Linux-based systemsSolid understanding of networking protocols and how the internet worksExperience with containerization, Docker etcExperience in automating with Ansible or similar toolsA good understanding of databases, database design and optimizationExperience with coding, ideally backend services in Python, PHP reasonable understanding of web technologiesKnowledge of automated testingBuilding CI/CD pipelinesProven ability and interest in picking up new technologies quickly, leading evaluations and providing suggestions of key technologies to base future development aroundGreat problem-solving ability, especially under pressureA passion to lead and mentor more junior DevOps engineersAn ability to explain and articulate technical detail clearly to technical management and developersUnderstanding of the importance of writing documentation and training other staff on operating platformsArchitecting, deploying, maintaining, and scaling platforms Benefits Our benefits are second to none — We look after our people!We look after your wellbeing and encourage a healthy lifestyle: We pay 100% of your medicalaid (Discovery & Vitality) — so no deduction unless you want to add a beneficiary.We think of your future: Retirement Annuity — up to 5% co-contribution.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU3NTU3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1210990&xid=1108_57557
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DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business.
ENVIRONMENT:
WRITE cutting-edge, reusable, testable and efficient code as the next C/C++ or Python Developer sought by an innovative Software Specialist to join its Engineering team. You will also test scalable code, develop back-end components, and integrate user-facing elements in collaboration with Front-end Developers.You will require a Degree/Diploma in IT or related field, 3+ years C/C++ or Python Development, current knowledge of C/C++ or Python standards and specifications, hands-on experience with Django, Flask or other Python frameworks, experience in one or more, file parsing, API design, JSON restful, RPC links. Preference will be given to candidate with any Automotive standards knowledge and experience developing SOME/IP, DDS or possible other controllers and device stimulators for the Automotive field.
DUTIES:
* C/C++ or Python programming and integration.
* Systems Design.
* Documentation / Technical Authoring.
* Problem Solving.
* Project Management.
* Research / Investigations.
* Service Level Monitoring.
* Systems Testing.
* User Support.
* The ability to quickly create advanced software solutions that are relatively free from defect and are easily maintained.
* Create Firmware for custom hardware designs.
* Code Versioning.
* Consult with internal stakeholders to determine the scope of Software Development projects.
* Collaborate with the Software Development team on application design and development.
* Develop software and oversee the deployment of applications across platforms.
* Perform diagnostic tests and debugging procedures.
* Create end-user application feedback channels.
* Optimize software by performing maintenance, updates, and upgrades.
* Resolve issues proactively to deliver high quality products.
* Deploy software across a variety of platforms and operating systems.
* Integrate user-facing elements using server-side logic.
* Write reusable, testable, and efficient code.
* Design and implement of low-latency, high-availability, and performant applications.
* Performance tuning, improvement, balancing, usability and automation.
* Work collaboratively with Design team to understand end user requirements to provide technical solutions and for the implementation of new software features.
* Coordination with other Developers for cross-functional requirements implementation and tests.
REQUIREMENTS:
*Qualifications – *
* Degree or Diploma in IT or related field.
*Experience/Skills –*
* Minimum 3+yrs strong experience and knowledge as either C/C++ or Python Developer.
* Current knowledge of C/C++ or Python standards and specifications.
* Hands-on experience with Django, Flask or other Python frameworks.
* Experience required on one or more, file parsing, API design, JSON restful, RPC links
* A deep understanding and multi-process archit
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzYzMjgxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1255815&xid=1555_63281
2y
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International hair studios and Hair loss clinics are looking for experienced Hair Product sales professionals. If you are ambitious and determined to succeed, and have have an interest in a sales career we want to hear from you.
We are looking for sales representatives to market our hair products to salons, customers and clients.
* Present, promote and selling of hair products for our international brand
* Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
* Establish, develop and maintain positive business and customer relationships
* Reach out and follow up on customer leads
* Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
* Continuously improve through feedback* *
*Training will be provided!*
* Proven work experience as a Sales Representative preferably in the cosmetic and hair care industry
* Highly motivated and target driven with a proven track record in sales
* Excellent selling, negotiation and communication skills
* Prioritizing, time management and organizational skills
* Relationship management skills and openness to feedback
* Marketing Diploma or Degree
R 13 000 + Commission
* Proven work experience as a Sales Representative preferably in the cosmetic and hair care industry
* Highly motivated and target driven with a proven track record in sales
* Excellent selling, negotiation and communication skills
* Prioritizing, time management and organizational skills
* Relationship management skills and openness to feedback
* Marketing Diploma or Degree
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzY0MDg0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1256047&xid=1555_64084
2y
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Our Client a Global tech firm is seeking an Agile Scrum Master to join their team in Cape town on a 6 to 12 month contract. They offer stability, growth, exposure and a great working environment.
As a Scrum Master, youll be responsible for ensuring that the Agile teams projects are delivered on time and within budget. You will manage the teams workflow by enforcing rules and guidelines while ensuring each project meets quality standards. Youll also work with other teams to ensure theyre delivering as expected under your guidance.
*Requirements*
* Responsible for coaching self-organising, Agile teams to operate more effectively
* Provide functional guidance to the team(s), a development methodology that allows a team to self-organise and deliver change quickly.
* Coach the teams to: Ensure the effective use / application of Agile practices
* Self-Facilitate sprint planning, retrospective and sprint demos
* Align to the client Recipe
* Responsible for facilitating/coaching scaled Agile ceremonies
* Coaching of team Agile ceremonies (Daily stand-up; team demo; team retrospective; team planning; team sprint and iteration review)
* Participate in PI Planning
* Participate in Scrum-of-Scrums
* Participate in Large Scale Retrospective
* Participate in Large Scale Delivery Demos
* Actively engage several teams to support large scale planning
* Provide guidance to ensure the effective use / application of Agile practices and tools
* Responsible for coaching of the configuration, integration, reporting (metrics), and adoption of relevant configuration tools (i.e. JIRA; Confluence) within teams
* Responsible for coaching of teams to continuously review and gain performance, delivery and governance related insights from the teams performance metrics
* Promote transparency from team to portfolio
* Update the organisation on the teams’ progress and escalate issues which cannot be resolved by the team
* Work with the team to become self-sufficient in their agile practices, mature enough to not need full time support from a Scrum Master
* Assist and coach teams to ensure they understand the importance of delivering to agreed timelines (end of development iteration)
* Assist and coach the teams on the importance of removing organisational impediments impacting delivery Provide assistance to the programs and teams to ensure refinement of work from portfolio to team
* Coach the team in the importance of removing obstacles that are impeding progress
* Facilitate cross-team coordination throughout program increment
* Provide facilitation support to the Product Owner with regards to the process of program\team backlog refinement and prioritize the product backlog
* Provide support to the Team Leads with regards to the basic agile practices across multiple teams in a program
* Provide support to the mature agile teams on an ad hoc basis
* Drive continuous improvement during the delivery process and in the team’s
* Agile maturity.
* Responsible for continuous im
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzYzMjkxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1255825&xid=1555_63291
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Parvana Strategic Sourcing has established itself as a leading provider of permanent and temporary recruitment services to the South African, European and UK marketplace. In addition to this we have enjoyed considerable success in Australia and other part
*Role Responsibilities:*
* Designing / developing back-end software and APIs.
* Object-oriented programming using a language like Ruby.
* Designing / developing front-end components using React.
* Developing within a Linux / Unix environment.
* Making use of Agile development practices.
*Preferred Qualifications:*
* BSc or BTech majoring in Computer Science will be advantageous.
*Relevant Skills / Experience:*
* 5+ years of software development experience.
* 2 years supporting a large scale application in an operational capacity.
* Experience working as a Senior Full-Stack Web Application Developer
* Strong API and database design and implementation skills
* DevOps and SRE thinking, secure coding and overall end to end system ownership.
* Experience with the Agile manifesto and its underlying principles
* Experience in the following:
* Utilising Cloud Services such as AWS, Azure or GCP to build software solutions.
* Database design and performance tuning (MySQL or similar).
* Software development within the Linux/Unix environment.
* Agile development practices (TDD, refactoring, continuous integration, pair programming).
* Microservice principles and development.
* Understanding of and development using Containers.
* A DevOps background would be beneficial.
* Linux systems administration skills will be an advantage.
* Experience in the following would be advantageous:
* Ruby, Go, Typescript or Python experience.
* Linux or cloud platform system administration or advanced user experience.
* Kubernetes and GitLab experience.
PS Even if you feel you dont have all the skills listed or if this spec isnt what you are looking for, feel free to send your CV as we probably have other opportunities that could interest you. For a more comprehensive and updated list of opportunities that we have on offer, do visit our website - (www.parvana.co.uk)(http://www.parvana.co.uk)
Full Stack, Development, Cloud Services, SDLC
Full Stack, Development, Cloud Services, SDLC
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzYzODc3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1255986&xid=1555_63877
2y
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DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business.
ENVIRONMENT:
A forward-thinking Online Marketing Specialist urgently seeks the coding talents of a Full Stack Developer with a good eye for UX and an enthusiasm for learning new skills and an impulse to invent & simplify. Your core role will entail helping to architect, implement, support and maintain scalable services in a heterogeneous environment. You will play an influential part in both business and architectural decision making while working on end-to-end tech solutions. You will require a Degree in IT/Computer Science or relevant experience and your tech toolset should include HTML5, CSS3, LESS/SASS, JavaScript, Django, Django REST, Python, GIT, Figma, Whimsical, Miro.
DUTIES:
* Create and improve templates for our clients/website.
* Create responsive and clean CSS/LESS.
* Create JavaScript snippets for our website.
* Write robust, accessible, maintainable code.
* Work closely with Developers, Professional Services team, and Product Managers to design the software solutions with a focus on reliability, performance, and usability.
* Develop, enhance, and maintain back-end systems in a heterogeneous environment of different languages and technologies, with an emphasis on Python.
REQUIREMENTS:
* Information Technology / Computer Science Degree or relevant experience.
* Experience with HTML5, CCS3, LESS/SASS, JavaScript.
* Experience with Django, Django REST Framework, Python.
* Experience using GIT version control.
* Have a good eye for UX.
* Experience with design software such as Figma, Whimsical, Miro.
*Nice to haves –*
* Experience with front-end JavaScript frameworks (REACT, Angular, Vue).
* Experience working in the real estate industry or affiliated industries.
* Exposure to Sentry and other remote debugging tools.
ATTRIBUTES:
* Respectful but forthright.
* A pro at getting things done, who can not only design but also execute.
* Analytical; able to use data to make decisions.
* Competitive, self-directed and aims to do their BEST at all times (GREATNESS requires effort and does not only happen during business hours).
* Passionate about the potential of e-commerce and providing a first-class customer experience.
* Entrepreneurial, thrives under change, and accepts it is a constant.
* Always looking for solutions to do something better and faster.
* Business SMART. Able to consider problems from a business perspective using technical and product input.
* Curious and unafraid to challenge the status quo.
* Innovative and enjoys iteration.
* Comfortable working as part of a team.
* Will be at the forefront of developing new concepts.
* Thinks like an owner of a business.
* Is SMART, has INTEGRITY, and is DEDICATED.
*While we would really like to respond to every application, should you not be contacted for this position within 10 working days please
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzY1Nzg4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1256473&xid=1555_65788
2y
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