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Results for call centre in "call centre" in Jobs in Cape Town in Cape Town
1
We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.Call Center Representative Responsibilities:Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.Building lasting relationships with clients and other call center team members based on trust and reliability.Utilizing software, databases, scripts, and tools appropriately.Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.Making sales or recommendations for products or services that may better suit client needs.Taking part in training and other learning opportunities to expand knowledge of company and position.Adhering to all company policies and procedures.
https://www.jobplacements.com/Jobs/A/Airport-Call-Center-Representative-1269684-Job-Search-03-08-2026-23-00-15-PM.asp?sid=gumtree
5d
Job Placements
1
Key responsibilities include:Sales Team LeadershipOperational managementPerformance and process managementPeople and culture managementStakeholder collaborationKey requirements:8+ years sales experience (call / contact centre experience preferred)At least 5 years experience in managing large sales teams within a high volume contextProven experience in managing middle management and large employee groupsResilience and ability to work effectively under pressureExcellent communication skillsProven ability to meet sales targets consistentlyAbility to work rotational shiftsKindly note that by submitting your application for this career opportunity, you agree that Guardian Recruiting may use your application for the purpose of the recruitment and selection of the said position, and this information may be shared with the relevant stakeholders in the business.Please note that only shortlisted candidates will be contacted.Should you not have heard back within a two-week period, please assume that your application was unsuccessful. All job postings are in accordance with our Clients BEE requirements.
https://www.jobplacements.com/Jobs/S/Senior-Manager-Sales-Call-Centre-1270985-Job-Search-03-11-2026-10-36-48-AM.asp?sid=gumtree
2d
Job Placements
1
1
My client a leading and well-known company based in Cape town requires the services of a Call Centre / Collections Supervisor as soon as possible.Main function of this position is to maximise collections, manage/reduce the arrears, and minimise losses to the Company. In addition, this position focusses on coaching, mentoring & training the Collection Agents and monitoring their performance to set targetsKey Results Areas CollectionsEnsure effective execution of approved collection strategies and develop and implement operating plans to support these strategies.Set and drive team and individual monthly, weekly, and daily targets and KPIs to effectively manage performance levels.Ensure that Collectors negotiate effectively with customers in line with payment amount as per terms of mandated campaigns.Set monthly collection incentives.Identify & resolve system queries relating to collections & debtors book.Ensure effective queue management.Drive the resolution of FPDs, Trace and PC queues via the branches.Conduct regular QA audits per Agent and develop action plan to improve performance.Ensure that weekly and monthly performance reviews are conducted, and action plans formulated to improve performanceExternal CollectionsEnsure unresolved outstanding balances are promptly handed over to the External Debt Collectors.Monitor and measure progress made with collection matters that are handed over.Resolve queries from External Debt Collectors timeously.Generate monthly external vendor invoices for sign-off by the Department HeadOptimization of work processesBe the escalation point for complaints and regulatory referrals and assist in the timely resolution of customer queries.Follow up, collaborate, and build partnerships with internal stakeholders (BMs, Sales, Credit Clerks & Service Specialist) to achieve shared objectives.Design and document internal credit collection processes.Improvement / Innovation: Identify shortcomings in existing processes, s
https://www.jobplacements.com/Jobs/C/Call-Centre-Collections-Supervisor-Northern-Suburb-1271754-Job-Search-3-13-2026-3-09-45-PM.asp?sid=gumtree
3h
Job Placements
2
An exciting and lucrative opportunity awaits the individuals that have the natural ability to communicate effectively to prospective clients.
Join Ignition CX , a global company (this looks great on your CV, by the way) that puts its people first.
With monthly incentives, a positive work culture and uncapped commission to be made, Ignition CX is the company that has it all.
Ignition CX offers a complete package that includes:
- Competitive basic salary
- Lucrative commissions
- Access to medical aid
- NO LONG HOURS, NO WEEKENDS.
Awesome benefits such as:
- Free airtime
- Free banking
- Access to retailer discounts
- And so much more!
All you need is:
- 6 months Customer Sales experience (including face-to-face sales in either promotional or retail environments)
- Excellent communication skills
- Computer literacy
That’s it! If you meet these requirements, apply via this link
https://bit.ly/4dcoFux
(you will have to copy and paste this into your web browser)
or send us a message.Job Reference #: CapetownSales
4d
Ignition CX
1
Call Centre AgentArea; Cape TownSalary; R3500 per month plus commission (If target is achieved R1000 grocery voucher) Candidates on average earn between R3500 - R20 000 a month Training is providedOur client is seeking a well groomed and well spoken Call Centre Agent located in the Cape Town area to join their growing team. This candidate must have a very good telephonic ettiqutte and be target driven and money hungry.Candidates must be willing to cold call - Leads are provided Minimum Requirements Reliable transport to and from work1 year sales experience1 year customer service experiencePrevious call centre experience would be a advantageGood command of the English language Ability to speak diffrent languages would be a advantageTarget driven and money hungry
https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-Cape-Town-1265338-Job-Search-2-24-2026-3-14-28-AM.asp?sid=gumtree
19d
Job Placements
1
1
Opportunity to work for a well established financial company that offers great benefits, vibey working environment and opportunity to grow.Successful applicant will be responsible for selling insurance products (life cover, funeral cover, income protection plans, disability cover & criticall illness) to potential clients. Responsibilities:Sales of insurance packages to potential clients.Achievement of sales targets and objectives.Adherence to Quality and Compliance processes to minimize business risk.Adapt and change to fit in with changing business operational requirements.Resolve complaints and objections.Minimum Requirements:Matric.at least 2 years of experience within an Outbound Sales Call Centre.Fluency in English and one other South African official language.Commitment to the FAIS Act and meeting Fit & Proper qualification requirementsAbility to work overtime. Hours:Willing and available to work overtime as and when required by the businessMonday- Friday 08:15-16:15 (normal office hours)Wednesdays 11:00 â?? 19:00 (normal office hours)Marathons run from 08:15 -19:00If overtime is required by the business it will  take place on Tuesdays, Wednesdays and Thursdays 08:15 -19:00
https://www.jobplacements.com/Jobs/L/Long-Term-Insurance-Sales-Consultant-1270828-Job-Search-03-11-2026-04-36-57-AM.asp?sid=gumtree
3d
Job Placements
1
Minimum Requirements:1 2 years Contact Centre experience (essential)Minimum 6 months experience in Debt Collection6 months experience in Customer Service environmentsStrong telephone communication and client engagement skillsAbility to work within structured KPI and QA environmentsComfortable handling sensitive client informationLanguage Requirements:Candidates must be multilingual, with the ability to speak at least three or more South African languages. Examples include:EnglishisiZuluisiXhosaAfrikaansSesothoSetswanaSepediKey Responsibilities:Conduct outbound and inbound calls to beneficiaries regarding unclaimed benefits linked to policies or funds.Clearly explain the nature of the benefit and the claims process to beneficiaries.Perform identity verification and beneficiary checks in line with the applicable fund rules and compliance requirements.Assist clients in understanding and completing the required documentation to initiate claims.Guide beneficiaries through the next steps required to process claims successfully.Manage a portfolio of beneficiary cases and ensure accurate record keeping and updates.Meet daily and monthly performance targets, including:Call targetsCase management targetsQuality assurance (QA) standardsCompliance standardsProvide professional customer support and query resolution.Participate in face-to-face meetings with clients or stakeholders when required.Maintain strict adherence to data protection, confidentiality, and compliance standards.Work collaboratively with internal teams to resolve complex beneficiary cases.Key Competencies:Strong communication and interpersonal skillsHigh level of empathy and client careAbility to explain complex processes in simple termsAttention to detail and strong verification accuracyProfessional telephone etiquetteAbility to work under performance-driven environmentsStrong problem-solving abilityEthical conduct and confidentiality awareness Advantageous Experience:Experience dealing with financial services, pensions, insurance, or benefits administrationKnowledge of claims processes or beneficiary verificationExperience in regulated contact centre environments What We Offer:Competitive basic salaryPerformance-based commission structureStructured work environmentOpportunity to work in a role that helps beneficiaries access funds that rightfully belo
https://www.jobplacements.com/Jobs/T/Temporary-Unclaimed-Benefits-Consultant-1269000-Job-Search-03-05-2026-10-39-53-AM.asp?sid=gumtree
9d
Job Placements
1
3
English-Speaking Cold Caller
B2B Tech SDR4You
SDR4You is a Pipeline-as-a-Service agency helping AI, Automation, and Software companies generate B2B sales pipelines.
We are looking for high-energy cold callers to speak with C-level executives and decision-makers.
Responsibilities
Cold call decision-makers in the B2B tech space
Qualify prospects using strict criteria
Book qualified meetings
Update call outcomes in Close CRM
Handle objections confidently
Requirements
Native or near-native English
Proven B2B cold calling experience
Comfortable speaking with executives
Strong objection handling
Reliable internet and calling setup
Ability to consistently hit KPIs
Bonus
Experience calling for SaaS, AI, tech or high-ticket services
Experience using Close CRM or power dialers
Compensation
Two possible structures:
Pure Commission high payout per attended meeting
Base + Bonus hourly + performance bonuses
Training and onboarding provided.
Application Please Answer
Describe your recent B2B cold calling experience
What industries or products have you booked meetings for?
What CRMs or dialers have you used?
How many calls per day can you complete?
Are you comfortable speaking with C-level executives?
Voice Recording Required
Please send a short voice recording introducing yourself and sharing your biggest cold calling win.
(MP3, Loom, or Vocaroo accepted.)
Deadline
Send your answers and voice recording before Friday.
If you know someone suitable, please forward this to them.
10d
1
Responsibilities:Sell short-term insurance products (motor and household) telephonically.Achieve and exceed monthly sales targets and performance objectives.Ensure strict adherence to quality assurance and compliance standards.Manage productivity and operational efficiencies in line with business benchmarks.Handle objections professionally and resolve client concerns effectively.Build and maintain strong, long-term client relationships.Stay updated on new products, rate changes, regulatory updates and industry developments.Maintain compliance with FAIS Fit & Proper requirements.Adapt to changing operational requirements and business needs.Experience:Grade 12 (Matric)Minimum 2 years experience in:Outbound sales call centre environment ORFace-to-face sales with measurable targetsOutbound sales experience is essentialFinancial services experience (advantageous)RE5 qualification (advantageous)30 FAIS Credits (Short-Term Insurance) advantageousClear criminal and credit recordFluency in English and at least one additional South African official language.Knowledge & SkillsStrong understanding of financial services legislation and regulationsExcellent communication and negotiation skillsStrong objection-handling abilityComputer literacyResults-driven and target-orientatedStrong planning and organisational skillsAbility to treat customers fairly and ethicallyWhy join the team:Long-term career growth opportunities.A competitive salary.Commission.Medical aid and other benefits.
https://www.jobplacements.com/Jobs/O/Outbound-Sales-Consultant-Short-Term-Insurance-1267401-Job-Search-03-02-2026-04-37-15-AM.asp?sid=gumtree
12d
Job Placements
1
Key Responsibilities:Recruit and register students across all programmes (B2B, B2C, and Seta-related).Conduct school and corporate marketing, presentations, and fieldwork.Advise prospective students and guide them through the registration process.Manage walk-ins, calls, and email queries effectively.Participate in career expos and student events.Maintain accurate student records and update databases.Minimum Requirements:Matric (Grade 12)Diploma in Sales/Marketing/Student services or related field (advantageous)23 years experience in sales, marketing, or student recruitmentExperience in an educational institution (advantageous)Valid drivers licenseSkills & Competencies:Excellent verbal and written communicationConfident presenter with great interpersonal skillsTech-savvy with MS Office, Zoom/Teams familiarityStrong sales drive, organisational, and time-management skillsAdaptable, resilient, results-focused
https://www.jobplacements.com/Jobs/S/School-Marketer-1268422-Job-Search-03-04-2026-04-35-22-AM.asp?sid=gumtree
10d
Job Placements
1
My client, a leading and well-known Retailer based in Montague gardens requires a competent and experienced Debt Collector to join their team.Requirements:Matric Reliable transport to work weekdays and 2 Saturdays a month. Shift work between 7 am to 5pm weekdays and Saturday 8 am till 1pm.Previous Collections/Call center experience (at least 1 year)Must be able to speak/read Afrikaans fluentlyExcellent communication, listening and reading skillsSalary- Market Related basic + CommissionSA Citizens onlyMust be Criminal ClearMust reside in the Greater Cape Town area.
https://www.jobplacements.com/Jobs/D/Debt-Collector-Montague-Gardens-1271753-Job-Search-3-13-2026-2-49-24-PM.asp?sid=gumtree
3h
Job Placements
1
Role RequirementsQualificationsMatric Certificate (essential).Bachelors degree or equivalent qualification advantageous.Additional training in maintenance, facilities management, or centre management advantageous.ExperienceMinimum 36 years experience in facilities management, operations management, or a related operational environment.Experience coordinating maintenance activities and managing contractors or service providers.Experience working in environments involving building maintenance, facilities management, or production operations.Supervisory experience managing staff or operational teams advantageous.Experience preparing operational reports and monitoring budgets.Technical CompetenciesWorking knowledge of facilities management and building maintenance operations.Understanding of Occupational Health and Safety regulations and compliance requirements.Ability to coordinate contractors, vendors, and service providers.Knowledge of operational planning, reporting, and budget monitoring.Proficiency in Microsoft Office applications including Excel, Word, and Outlook.Ability to troubleshoot operational and equipment issues.Behavioural CompetenciesStrong verbal communication and interpersonal skills.Ability to manage complex operational issues and identify practical solutions.Strong organisational and planning capability.Ability to manage multiple tasks and priorities effectively.Strong accountability and results-driven mindset.Ability to work collaboratively with teams, tenants, and contractors.Calm and composed under pressure with the ability to respond to operational emergencies.Additional RequirementsAbility to respond to operational emergencies and after-hours call-outs when required.Strong commitment to maintaining high operational and safety standards.Should you not receive a response within 10 working days, please consider your application unsuccessful.
https://www.jobplacements.com/Jobs/A/Assistant-Operations-Manager-Cape-Town-Northern-Su-1270830-Job-Search-03-11-2026-04-37-07-AM.asp?sid=gumtree
3d
Job Placements
1
N/Subs Cape Town HR Generalist role for a progressive FMCG company (Production / Warehousing and Sales, call centre)JobSeniority Level: Mid Career (4 - 6 yrs exp)Location: CPT - Northern SuburbsType: PermanentReport to: HR ChiefDuties and Responsibilities:National Diploma or Bachelors degree in Human Resources Management or related field.2-3 years of experience in a generalist or HR administrative support role.Experience in Retail, FMCG, Customer service, and Warehouse environments.Strong ER exp to CCMA levelTalent and Recruitment experience.Experience in HRIS, employee records management, and HR process coordination.Exposure to performance management or learning administration will be an advantage.Must have Manufacturing/ Wholesale / FMCG and Retail/ Distribution Centre experience.Looking for depth from candidates who grew within the HR space into an Officer/Generalist.Sectors: Human ResourcesFunctions: HR Consultant, HR Administrator, HR GeneralistQualification Types: Diplomas, Under Graduate Degrees
https://www.jobplacements.com/Jobs/H/HR-Generalist-1266582-Job-Search-02-26-2026-10-19-34-AM.asp?sid=gumtree
16d
Job Placements
1
Business Development ExecutiveIdentify and sign up UK-based merchants to sell products on a prominent daily deals e-commerce platform.Cape Town, Century City. R280,000 per annum + Commission Scheme.About Our ClientThe client is a UK-based e-commerce website and lifestyle catalogue offering daily deals and massive discounts on products, including home appliances, beauty, leisure, home decor, and travel. It is a well-known brand in the UK that provides a platform for businesses to expose their products to a large consumer base. The company has been voted as one of the top companies in the UK to work for.The Role: Business Development ExecutiveThe purpose of this role is to drive business growth by identifying and onboarding UK companies to sell their products on the online platform. The executive contributes to the business by making a high volume of B2B outbound calls to sign up new merchants and expand the lifestyle catalogue. The main focus areas are cold calling, negotiating deal structures, and consistently achieving sales targets to increase the variety of goods available to the UK consumer.Key ResponsibilitiesApply 3-5 years of proven business-to-business telephone sales experience to sign new merchants.Make between 80 and 150 B2B cold calls daily to targeted UK businesses.Create and deliver compelling pitches, presentations, and proposals to negotiate mutually beneficial deals.Develop appealing deal structures and price points while effectively handling merchant objections.Manage and grow a client base by establishing strong rapport and providing relevant product information.Maintain a professional and confident representation of the company at all levels of negotiation.Achieve consistent sales targets and KPIs in a high-pressure, target-based environment.Onboard clients specifically within a merchant sales arena or online goods sold platform.About You3-5 years of proven business-to-business sales experience via the telephone.5 years or more experience in telesales, call centres, or cold calling, preferably in e-commerce.Experience working on a CRM and high level of tech savviness.Excellent command of English with a neutral tone.Minimum Grade 12 qualification; graduates are also welcome.Reside in Cape Town and able to work in-office from 08:30 to 17:30.Proven track record of repeatedly hitting sales targets.Professional, confident communicator and quick thinkerExperience in onboarding clients in a Merchant Sales Arena is a nice-to-have.
https://www.jobplacements.com/Jobs/B/Business-Development-Executive-1266657-Job-Search-2-27-2026-12-57-09-AM.asp?sid=gumtree
15d
Job Placements
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